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Extended Stay America Suites Phoenix Biltmore

2.5 star property

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Photo gallery for Extended Stay America Suites Phoenix Biltmore

Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Lobby
Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Free daily on-the-go breakfast

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Parking included
$83
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
5235 N 16th St, Phoenix, AZ, 85016
  • Place, Arizona Biltmore Resort - Links Course
    ‪2 min drive‬
  • Place, Biltmore Fashion Park
    ‪2 min drive‬
  • Place, Arizona Biltmore Country Club
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium) | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Deluxe Studio, 1 Double Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
2.6 out of 5, 1,001 reviews
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About this property

Extended Stay America Suites Phoenix Biltmore

Hotel in Camelback East
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Extended Stay America Suites Phoenix Biltmore features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site. A total renovation of this property was completed in July 2025.

Extended Stay America Suites Phoenix Biltmore is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Renovated entire property - July 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Reviews

Extended Stay America Suites Phoenix Biltmore Reviews

6.2

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 279 out of 1020 reviews
Rating 8 - Good. 157 out of 1020 reviews
Rating 6 - Okay. 153 out of 1020 reviews
Rating 4 - Poor. 175 out of 1020 reviews
Rating 2 - Terrible. 256 out of 1020 reviews

Reviews

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly impressed

Stayed 2 nights in Jul 2025

10/10 Excellent

Sandy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Itvwas very nice
Stayed 7 nights in Jul 2025

2/10 Terrible

Kayden

Traveled with group
Disliked: Property conditions & facilities, room comfort
Both beds were super uncomfortable and hard to sleep on. The pull out couch part had no sheets no pillow and no blanket. When we went down to the front desk to get them they told us they only had one extra blanket and nothing else that they could give us. The bathtub floor was black and dirty and the entire night animals and people were yelling and making noises.
Stayed 1 night in Jul 2025

10/10 Excellent

Donyale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable. The pool was nice and the staff was really nice
Stayed 1 night in Jun 2025

8/10 Good

Alvaro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

James, West Hollywood

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a reservation at this property. It was fully paid for. When I showed up, they informed me at the front desk that the night audit had started so they could not get me a room. My choice is worth me to wait two hours or go to a different property. The lady at the front desk was extremely rude and acted as if I was being reasonable saying that I should be allowed to go to a room that I had paid for. Never, ever stay at this property.
Stayed 1 night in Jul 2025

2/10 Terrible

Ibrahim

Disliked: Staff & service, property conditions & facilities
They are very disrespecting
Stayed 1 night in Jun 2025

2/10 Terrible

Jose

Stayed 1 night in Jun 2025

2/10 Terrible

Ibrahim

Disliked: Cleanliness, amenities, property conditions & facilities
They never allowed checked me in
Stayed 2 nights in Jun 2025

10/10 Excellent

joasi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok.
Stayed 1 night in Jun 2025

2/10 Terrible

Arica

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The good thing about this property is that they gave me a refund because I didn’t feel safe there
Stayed 7 nights in May 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

NO POOL despite the hotel advertising a Pool!

The pool is closed. Total bait and switch. They don’t advertise that the pool is closed and we stayed here so our children could swim. I will never stay at an Extended Stay America after this. No discount was offered, no refund. The corporate leaders need to be forced to stay in a hotel room after their kids go down to swim and it’s 110 degrees. Staff is awesome. Clean hotel. Not forgiving the bait and switch.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Stayed 2 nights in May 2025

10/10 Excellent

Josue

Stayed 3 nights in May 2025

10/10 Excellent

Guizella, Auburn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and all amenities are available .
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Stayed 1 night in May 2025

10/10 Excellent

Anna M

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Rosie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the most dirty room I even stay. bathtub, floors, all were dirty. Seems like room haven't clean at all. it was late and I was so tired and has to work early next day and I drove four hours that I wasn't strong enough to fight with staff for another room.
Stayed 1 night in May 2025

10/10 Excellent

Rose J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of renovations in the whole building. Strong odor of paint, couch in the hallway, unable to push cart pass the elevator hallway.
Stayed 1 night in May 2025

4/10 Poor

Carrie

Business traveler
Disliked: Amenities, property conditions & facilities
Felt like I was walking into a detention center when entering the “lobby”. The room smelled weird, microwave wreaked of something burnt, no stopper for the bathtub, Luke warm shower water at best, rock hard bed, no signal on the TV the first night. Spend more and stay elsewhere.
Stayed 2 nights in May 2025

6/10 Okay

Mercy

Business traveler
Liked: Property conditions & facilities
The hotel was being renovated. Lots of amenities were needing repairs or replacement.
Stayed 7 nights in Apr 2025

8/10 Good

Ricki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Mar 2025