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Extended Stay America Suites Phoenix Biltmore

2.5 star property

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Photo gallery for Extended Stay America Suites Phoenix Biltmore

Desk, iron/ironing board, free WiFi, bed sheets
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Free daily on-the-go breakfast
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$116
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
5235 N 16th St, Phoenix, AZ, 85016
  • Place, Biltmore Fashion Park
    ‪2 min drive‬
  • Place, Arizona Biltmore Resort - Links Course
    ‪2 min drive‬
  • Place, Arizona Biltmore Country Club
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium) | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Extended Stay America Suites Phoenix Biltmore

Hotel in Camelback East
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Extended Stay America Suites Phoenix Biltmore features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site. A total renovation of this property was completed in July 2025.

Extended Stay America Suites Phoenix Biltmore is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Renovated entire property - July 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.2
Rating 10 - Excellent. 287 out of 1002 reviews
Rating 8 - Good. 145 out of 1002 reviews
Rating 6 - Okay. 154 out of 1002 reviews
Rating 4 - Poor. 169 out of 1002 reviews
Rating 2 - Terrible. 247 out of 1002 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rene

Stayed 1 night in Oct 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, amenities
It was clean, quiet and the pool was warm in late October. Breakfast was sparse with coffee, tea, oatmeal, mini muffins and nutri-grain bars.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Stayed 2 nights in Oct 2025

10/10 Excellent

Daily

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Satdeep

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was very rude. The breakfast was nothing just had a couple of muffins. WILL NEVER stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast
Stayed 2 nights in Oct 2025

4/10 Poor

david

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No food. No ice
Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Nice kitchen inside room. Water area was good for back.
Stayed 4 nights in Oct 2025

6/10 Okay

Rosie

Liked: Cleanliness, property conditions & facilities
The refrigerator door would not close. When I called downstairs to report it the clerk didn’t seem too concerned. I had read reviews about the place, they were all very positive. I suppose it was better than most of the properties of this chain of hotels. It was okay for a one off. I think I will stay elsewhere next time.
Stayed 1 night in Oct 2025

2/10 Terrible

Kindra

Traveled with partner, Traveled with pets
Disliked: Staff & service
At check-in we were told that while all of their rooms are pet-friendly and advertised as such, only a few actually accept pets. We were only given option of cancellation. I asked to speak with manager or pay extra cleaning fee for my cat but neither were an option, we were just turned away.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay , nice and clean. The only thing is that when I search for the hotel said breakfast included , and there’s only coffee and granola bar or muffin plus you have to ask at the front desk for the muffin . There’s no breakfast included haha .
Stayed 1 night in Oct 2025

6/10 Okay

pam

Disliked: Staff & service
Positive was hot tub, however lots of leaves in it, front desk clerk was rarely seen, kitchen in unit and full size refrigerator was nice. No amneties in room..soap, shampoo, dish soap ect.. Good location
Stayed 5 nights in Oct 2025

10/10 Excellent

melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean , Everything work really will .Very quiet .Had good rest .
Stayed 1 night in Oct 2025

2/10 Terrible

Juan, Phoenix

Stayed 1 night in Oct 2025

2/10 Terrible

Eric C.

Stayed 1 night in Oct 2025

10/10 Excellent

RADOMES, phoenix

Stayed 1 night in Oct 2025

4/10 Poor

Glenn, North Ogden

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Breakfast was a muffin and tried several days for coffee but no creamer or sugar. Staff said they didnt have any. The kitchen in the room was nice, but just empty cabinets. I tried to get a coffee maker, which they had available but you must purchase from a store off property. We ended up just going to find breakfast at different places. Basically just used to shower and sleep.
Stayed 2 nights in Oct 2025

2/10 Terrible

Eric C.

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Subject: Issue at Check-In – Extended Stay America Suites Phoenix Biltmore During check-in on October 16, 2025, the front desk informed me that I owed an additional $11.98 because the room type I prepaid through Hotels.com was “unavailable.” I explained that the prepaid rate should be honored, as I had already paid in full. Despite my explanation, the staff initially refused to correct the charge. After roughly 20 minutes and several requests, the manager was contacted and finally agreed to honor the original prepaid rate. This is the first time I’ve encountered an issue like this in more than two years of booking through Hotels.com. I wanted to report it to ensure this property is aware that guests shouldn’t be asked to pay extra when their reserved room type isn’t available. Thank you for reviewing this incident.
Stayed 1 night in Oct 2025

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Brenda

Stayed 1 night in Oct 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
It was stuffy in the room
Stayed 1 night in Oct 2025

4/10 Poor

Osvaldo

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Eric

Disliked: Staff & service
The bathroom smelled like urine. The walls were so thin that you could easily hear people in the hall, outside, upstairs. There was never any milk or creamer for the coffee and I had to ask for sugar. There were crickets in the room every day.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jeong woong

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025