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Extended Stay America Suites Phoenix Biltmore

2.5 star property

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Photo gallery for Extended Stay America Suites Phoenix Biltmore

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Desk, iron/ironing board, free WiFi
Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Parking included
  • Air conditioning

Explore the area

Map
5235 N 16th St, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    ‪3 min drive‬
  • Arizona Biltmore Resort - Links Course
    ‪3 min drive‬
  • Arizona Biltmore Country Club
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Extended Stay America Select Suites Phoenix Airport E Oak St

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.1 out of 5, (1006)
The price is $117
per night
$132 total
includes taxes & fees
Feb 24 - Feb 25
Extended Stay America Select Suites Phoenix Airport E Oak St

About this property

Extended Stay America Suites Phoenix Biltmore

Hotel in Camelback East
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Extended Stay America Suites Phoenix Biltmore features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Extended Stay America Suites Phoenix Biltmore is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.4
Rating 10 - Excellent. 276 out of 1004 reviews
Rating 8 - Good. 178 out of 1004 reviews
Rating 6 - Okay. 157 out of 1004 reviews
Rating 4 - Poor. 164 out of 1004 reviews
Rating 2 - Terrible. 229 out of 1004 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Donn

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Austin

Liked: Staff & service
Disliked: Cleanliness
Very dirtyy
Stayed 1 night in Nov 2024

2/10 Terrible

Henrietta

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tub was plugged and no dishes and no extra table chair. Phone was not working to call front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

Donn

Stayed 1 night in Nov 2024

8/10 Good

Kristina

Stayed 1 night in Oct 2024

4/10 Poor

ARTHUR

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here recently , They do not offer breakfast as its listed only Coffee . The rooms need to be updated , stained carpet , old allpiances . The hotel allows pets , so the floor i was on smelt like Pet Urine . Bed was clean , water in shower hot . Just not what im used to staying in. If your trying to save money on a stay , this is it .
Stayed 5 nights in Oct 2024

6/10 Okay

Kevin

Disliked: Amenities
The room was functional but had rips in couch, stains on carpet , peeling paint on cabinets and rips in bedding . The property had sketchy people around parking lot all the time
Stayed 3 nights in Nov 2024

2/10 Terrible

Daniele

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were roaches on the bed and in the bathroom. There was fight outside in the fenced area. Took 1 hour to check in because there was no staff, just one person to clean rooms and check in guests. We left and stayed at a different hotel. Very very dirty hotel!
Stayed 2 nights in Nov 2024

6/10 Okay

Claude

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and decent. The common areas were not clean. The hallways smelled. The staff was very friendly.
Stayed 2 nights in Oct 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
The mattress was filthy
Stayed 1 night in Oct 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, property conditions & facilities
This place is not a place for a woman to stay by herself and I was by myself. This location seem more like a halfway house to me than a hotel more like a motel where you take prostitutes to don’t stay there run.
Stayed 5 nights in Oct 2024

8/10 Good

Winnie

Liked: Property conditions & facilities
Convenient for driving, shopping, and dining. Helpful and friendly staff. Bathroom needs cleaning instead more than 7 days rule. Some leakages happened in sink and half broken toilet seat ( the toilet seat is swinging from left to right) but not fallen off. It should be better maintained. On the whole it is reasonable price to stay in this type of hotel.
Stayed 7 nights in Oct 2024

10/10 Excellent

Alex

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jeffrey

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was filthy. The entire building was soaked in marijuana stench. The mattress had blood stains on the side. My key card stopped working after 3 hours of checking in. The host couldn't find my reservation after check-in to try and fix my keycard. With out checking my ID just reactivated the card anyway. Terrible, disgusting place.
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
the hallway to room smelled musty. But the room was clean and comfortable.
Stayed 7 nights in Oct 2024

10/10 Excellent

Monica

Liked: Staff & service
Disliked: Cleanliness
Comfortable slept well
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Oct 2024

4/10 Poor

Bradley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hallways, elevator, stairwells, etc very dirty. Wouldn’t hurt to run a vacuum over it. You definitely pay for what you get at this location.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below expectation
Dirty room with roaches allover the place. Poor customer service.
Stayed 3 nights in Oct 2024

2/10 Terrible

Stacey

Disliked: Cleanliness, property conditions & facilities
This place was extremely dirty, unsafe and I left within an hour of arriving.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lydia

Stayed 1 night in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Pleasent stay
Stayed 1 night in Oct 2024

2/10 Terrible

Kelly

Disliked: Cleanliness, property conditions & facilities
The first room we were given reeked of animal urine and the bed was not made. The second room smelled better but the pullout bed was filled with pet hair, and dirt. There were no blankets on the beds and the room was not very clean. The hallways smelled badly ofurine and cigarette smoke
Stayed 1 night in Oct 2024

6/10 Okay

Erin, Sagamore Hills

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff(Xzavion) who checked us in was polite, pleasant, and welcoming. While the bed was comfy and the linens clean, the carpet was heavily stained, the couch had tears in it. Parts of the cabinetry was missing. Fortunately, we were only staying one night. Property definitely needs repairs and maintenance updates.
Stayed 1 night in Oct 2024