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Extended Stay America Suites Phoenix Scottsdale Old Town

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Phoenix Scottsdale Old Town

Property amenity
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3560 N Marshall Way, Scottsdale, AZ, 85251
  • Western Spirit: Scottsdale's Museum of the West
    4 min walk
  • Scottsdale Museum of Contemporary Art
    9 min walk
  • HonorHealth Scottsdale Osborn Medical Center
    9 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    13 min drive

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Hotel Scottsdale

Pool
Breakfast included
Parking included
Free WiFi
3.7 out of 5, Good, (1526)
The price is $161
per night
$190 total
includes taxes & fees
Jan 6 - Jan 7
Hotel Scottsdale

About this property

Extended Stay America Suites Phoenix Scottsdale Old Town

Hotel in Downtown Scottsdale
This smoke-free hotel features an outdoor pool, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Phoenix Scottsdale Old Town offers 122 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Extended Stay America Suites Phoenix Scottsdale Old Town is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Old Hotel Scottsdale Phoenix Town
Extended Stay America Phoenix Scottsdale Old Town
Extended Stay America Phoenix Scottsdale Old Town Hotel
Extended Stay America Old Town Hotel
Extended Stay America Old Town
Homestead Scottsdale
Homestead Suites Scottsdale
Homestead Studio Suites Scottsdale
Scottsdale Homestead Suites
Homestead Studio Hotel Scottsdale
Extended Stay America Phoenix Scottsdale Old Town
Extended Stay America Suites Phoenix Scottsdale Old Town Hotel

Extended Stay America Suites Phoenix Scottsdale Old Town Reviews

Reviews

5.8
Rating 10 - Excellent. 179 out of 1001 reviews" "
Rating 8 - Good. 183 out of 1001 reviews" "
Rating 6 - Okay. 194 out of 1001 reviews" "
Rating 4 - Poor. 183 out of 1001 reviews" "
Rating 2 - Terrible. 262 out of 1001 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Marion

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was understaffed. The first time (I was a bit early for check-in), the person behind the counter in the office continued a lengthy phone call with a colleague without ever even acknowledging that I had entered. When I came back later for actual check-in, nobody was at the office. I waited for almost 20 minutes, then had friends drive around the building to find someone who could call the manager. A "Back in a minute" sign had been up on the counter both times I was there. When the manager came and said "didn't you see the sign?," I explained that it had been sitting there since 12 p.m. (it was now around 5 p.m.) and I suggested she add a sticky note indicating an actual time when she would return next time. Sadly, too many places are terribly understaffed these days and customer service is almost non-existence. The room itself was was nice and clean. I liked having a full-size fridge.
Stayed 3 nights in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

6/10 Okay

elizebell

Traveled with group
Disliked: Staff & service
The floor was very dirty. The breakfast was just a muffin and black coffee.
Stayed 1 night in Sep 2024

4/10 Poor

Redy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lordy, I now understand why high deposits are typically better properties because people really don’t care for properties and it shows. The cigarette smell refused to go away even with me bleaching down the bathroom. I appreciate the convenience and price point so I am not going to be snobby about it but whew! Extended stays need major renovations and to set a bit of a better standard to prevent quick rundown of your properties.
Stayed 1 night in Sep 2024

10/10 Excellent

Alysia

Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Arnell

Stayed 1 night in Aug 2024

4/10 Poor

Bobbie

Disliked: Property conditions & facilities
The place is rundown and disappointing for being in old town scottsdale.
Stayed 1 night in Aug 2024

10/10 Excellent

Arnell

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Aurora

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Billie

Stayed 14 nights in Aug 2024

6/10 Okay

Angie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Its just really dated/dirty/beds are awful ...phone didnt work so had to go to office for pillows and towels etc and they wouldnt give them we had to wait for them to bring it up and she 4got so had to go ask AGAIN...and wait again....only good thing was the pool and location but will probably stay in glendale next time much better
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and relaxing front desk staff was wonderful
Stayed 1 night in Aug 2024

6/10 Okay

Juli

Business traveler
Disliked: Staff & service, property conditions & facilities
Had fire in the hotel room. Somebody did not turn off kitchen burners off. Bathroom was Smokey from fan. I had buy new stuff. New container and silver wears container. Stay there for 9 days . Diry rooms smells bad.
Stayed 5 nights in May 2024

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

John

Business traveler, Traveled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
$12 a night would be fair.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

ZOEL, Cottonwood

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Isaiah

Stayed 2 nights in Jul 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location were extremely courteous and accommodating. I will be rebooking soon!
Stayed 3 nights in Jun 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were very courteous and accommodating. I love this location and definitely will be rebooking.
Stayed 2 nights in Jul 2024

2/10 Terrible

Elliott

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst customer service ever. They were rude and frequently walked away, left the front desk with the phone ringing, and never paid any attention to me as a customer when I was there having issues.
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managers display of courteous and very helpful service...
Stayed 1 night in Jul 2024

10/10 Excellent

Billie

Stayed 15 nights in Jun 2024

8/10 Good

nelly

Liked: Amenities, property conditions & facilities
Not many restaurants around
Stayed 2 nights in Mar 2024

10/10 Excellent

S

Stayed 1 night in Jun 2024