Four Points by Sheraton Phoenix North

3.5 star property

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Photo gallery for Four Points by Sheraton Phoenix North

Suite | Living room | 50-inch TV with cable channels, Netflix, first-run movies
Ballroom
Ballroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Laundry
  • Hot Tub
  • Gym

Explore the area

Map
2532 W Peoria Ave, Phoenix, AZ, 85029
  • Castles N' Coasters
    3 min drive
  • Spice Lounge
    1 min walk
  • Phoenix Metrocenter Transit Center
    3 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    27 min drive

Room options

Similar properties

About this property

Four Points by Sheraton Phoenix North

3.5-star hotel in North Mountain
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Four Points by Sheraton Phoenix North offers 248 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool and an outdoor pool, Four Points by Sheraton Phoenix North provides a spa tub and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and laundry facilities.

Four Points by Sheraton Phoenix North is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9 AM.
Four Points by Sheraton Phoenix North has a restaurant on site.

Languages

Arabic, English, Russian, Slovak, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 11.95 for adults and USD 7.55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice
  • Spice Cafe
  • Spice Lounge

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • First-run movies
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11.95 for adults and USD 7.55 for children
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crowne Plaza Hotel Phoenix
Crowne Plaza Phoenix
Four Points Sheraton Phoenix North Hotel
Crowne Plaza Phoenix Airport Hotel Phoenix
Four Points Sheraton Phoenix North
Four Points by Sheraton Phoenix North Hotel
Four Points by Sheraton Phoenix North Phoenix
Four Points by Sheraton Phoenix North Hotel Phoenix

Four Points by Sheraton Phoenix North Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 451 out of 999 reviews" "
Rating 8 - Good. 307 out of 999 reviews" "
Rating 6 - Okay. 133 out of 999 reviews" "
Rating 4 - Poor. 63 out of 999 reviews" "
Rating 2 - Terrible. 45 out of 999 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Roxana

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Unless it's Necessary
This property is in dire need of updates and repairs. The carpet is torn in many of the common hallways and at least three elevators are out of service. There is a tree near one of the entrances that drops a lot of leaves which got into the hallway. Every we were there so were the leaves. It is obvious that no one vacuumed.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Daniel

Disliked: Property conditions & facilities
OK, but doesn't live up to Sheraton name
Given the Sheraton name, expected a bit more. Room was OK, but little things abound--sagging shower curtain rod, loose trim piece on shower, ceiling tiles in room and hallway with nicked edges, stained hallway carpet. Looks like maintenance deferred, and going downhill In addition, no surveillance cameras in parking lot (a deteriorating parking lot at that), so when all 4 wheels were stolen off our rental car there was nothing for PD to go on. We were suggested to park in the back, near the entrance to our room. Which also turned out to be a nice dark secluded place to steal stuff. I understand it is not their responsibility (as they were quick to point out, and as is posted on the lot signs), but a couple of cameras are pretty cheap. So if you go, DON'T park in the back. And Four Points, need to do some upkeep to maintain the Sheraton name
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
The hotel was really dark (in lighting). It was weird to be in a room that opened out onto the interior of the hotel where there was a pool in the middle inside. There was no natural light in the room. Plumbing seemed to be a problem. Ice machine was down. Odd disco lights in the driveway at the entrance. Not sure that I would stay there again.
Stayed 2 nights in Feb 2020

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel needs to be renovated. Tired looking facility.
Stayed 3 nights in Feb 2020

10/10 Excellent

Brittany, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel room and very clean! Great location as well the indoor pool was really cool :)
Stayed 1 night in Feb 2020

4/10 Poor

Shelby

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldnt stay again!!
No hotel room should have a pool in the middle of it...it was so humid in our room. We were with a group and some people didnt even have a fridge!! What hotel only has a fridge on certain floors? Definitely not worth the $225+ that was a 'group rate'. People were super nice but they dont make the stay, the amenities do and the comfort level and smell was gross
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Ciccone, Milton ontario

Traveled with partner
Disliked: Amenities, property conditions & facilities
Liked the new tiles and desk, starbucks in entrance...however elevator, exposed pluming ,drapes, hallway, many door frames dsmaged, chipped paint seen often. Overall look aside from tiny area in entrance, looked very unkept in need of regular constant repair so as to avoid present look. Housekeeping very impressed but overall hotel.not impressed. Asked FOR QUIET ROOM..given room in front of indoor pool where all the kids who were there for soccer tournament gathered and needless to say EXTREAMLY NOISY!!! Other then housekeeping NOT IMPRESSED!!! Thank you for the opportunity to express my concerns and disappointments.
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property has not been updated in years, and our room was not clean. The curtain had obvious stains on it and the bathtub/shower had other people's hair in it when we got there. The gym is tiny. My kid liked the indoor pool, and it was a good place to hang out in the evening.
Stayed 2 nights in Feb 2020

10/10 Excellent

Taunya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Nights Sleep
Had a wonderful very pleasant stay. Breakfast was awesome and hotel staff were very friendly and helpful. Thank you so very much
Stayed 1 night in Feb 2020

10/10 Excellent

DB, North little rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful experience was amazing
Stayed 1 night in Feb 2020

8/10 Good

Fred, Las Cruces NM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything around our events, food, stores, shopping
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
The hotel is looking dated and slightly rundown. I was in a double queen room and would have liked a chair other than the desk chair to sit in.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs an update to be a Four Points. Hard goods in the room were very old. It was the loudest hotel room I have stayed in doe to the interstate and the HVAC equipment under the window. Parking lot is run down.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice overall property and clean. Friendly staff
Stayed 2 nights in Jan 2020

10/10 Excellent

Mirna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
easy to find with adequate parking. Staff allowed us to stay until 2:00 pm because we had a funeral. Thank you.
Stayed 1 night in Jan 2020

10/10 Excellent

Janice

Stayed 3 nights in Jan 2020

6/10 Okay

Francis

Liked: Staff & service
Stayed 2 nights in Jan 2020

4/10 Poor

Lisa A

Business traveler
Disliked: Staff & service
Stayed 4 nights in Jan 2020