HYATT house Scottsdale/Old Town

3.0 star property

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Photo gallery for HYATT house Scottsdale/Old Town

Outdoor pool, free cabanas, sun loungers
Sports facility
Full-size fridge, microwave, oven, stovetop
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
4245 N Drinkwater Blvd, Scottsdale, AZ, 85251
  • Scottsdale Fashion Square
    ‪10 min walk‬
  • Scottsdale Stadium
    ‪14 min walk‬
  • Camelback Mountain
    ‪15 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

Room, 2 Bedrooms, Non Smoking (Trio Suite)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Room, 1 Bedroom, Non Smoking (1 Bedroom)

8.8 out of 10
Excellent
(154 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Bedrooms, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Suite, 2 Bedrooms (Quad Suite)

  • Sleeps 8
  • 2 Twin Beds and 2 Double Beds

Room, 1 Bedroom, Accessible, Bathtub (1 Bedroom)

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 Double Bed

Room, 2 Bedrooms, 2 Bathrooms (2 Grand King Beds and 1 Sofa Bed)

9.0 out of 10
Wonderful
(36 reviews)
  • 796 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Hospitality Suite)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

HYATT house Scottsdale/Old Town

3-star hotel in Downtown Scottsdale
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
HYATT house Scottsdale/Old Town offers 164 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Scottsdale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, HYATT house Scottsdale/Old Town provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast on weekends. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers barbecue grills, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

HYATT house Scottsdale/Old Town is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 10:00 AM on weekends.
H Bar - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 6:30 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per accommodation, per week (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

HYATT house Condo Scottsdale/Old Town
HYATT house Scottsdale/Old Town
HYATT house Scottsdale/Old Town Condo Scottsdale
Hyatt Summerfield Suites Scottsdale/Old Town Hotel Scottsdale
Scottsdale Summerfield Suites
Summerfield Suites Scottsdale
HYATT house Scottsdale/Old Town Condo
HYATT house Scottsdale/Old Town Scottsdale
HYATT house Scottsdale/Old Town Hotel Scottsdale
HYATT house Scottsdale/Old Town Hotel
HYATT house Scottsdale/Old Town Hotel
HYATT house Scottsdale/Old Town Scottsdale
HYATT house Scottsdale/Old Town Hotel Scottsdale

HYATT house Scottsdale/Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 112 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for Spring Training

We loved our stay here. It was so close to the stadium and we loved the convenience of the kitchen. The breakfast was very good with many options. Two suggestions: Hand soap for the room’s bathroom and fix the hot tub!
Stayed 4 nights in Mar 2025

4/10 Poor

Shari

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is an old apartment turned into a hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Nora

Stayed 5 nights in Mar 2025

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in great location in Old Town. Walkable to shopping, restaurants, bars, & the Giants Stadium for Spring Training Baseball Games. I would stay there again
Stayed 7 nights in Mar 2025

6/10 Okay

Michael Joseph

Traveled with group
Liked: Cleanliness, property conditions & facilities
Hot tub was out of service.
Stayed 5 nights in Mar 2025

4/10 Poor

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We only booked this property because of its proximity to old town, Scott sale and the fact that it had advertised a heated pool and a hot tub. In fact, we chose this hotel over several others who did not have a hot tub. When we arrived, the pool was freezing cold. We chatted with the maintenance staff and he said that it was broken. The hot tub is also out of order our entire four nights stay! Our kids could not enjoy the pool at all as they were freezing cold after two minutes. No other guests were using the pool either for more than a few minutes as the water was freezing and not heated as advertised. We did complain on our second day and we were given 1.5 nights in hyatt points. However we feel we should have gotten at least double this amount for the inconvenience. The breakfast is OK. However, they only offer fresh fruits every other day. Staff friendly location great. Can’t give more than 2 stars due to pool and hot tub out of order the entire 4 night stay. Not advertised on their website. Unacceptable for a Hyatt. We paid good money to stay here.
Stayed 5 nights in Mar 2025

10/10 Excellent

Janet Lea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The registration offered us an available upgrade that was very nice. The hotel is pricey but the accommodations were lovely.
Stayed 1 night in Mar 2025

8/10 Good

Shawndra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very short stay, but nice. Great front desk service. My only thought for improvement is to find a way to decrease the strong cleaning product odor.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 5 nights in Mar 2025

10/10 Excellent

Esteban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Monica, Bloomington

Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, comfortable room, nice pool
Stayed 4 nights in Dec 2024

6/10 Okay

Alexander

Liked: Staff & service, property conditions & facilities
Cleanliness was average
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location Clean spacious rooms Close to everything
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
The properties clean and well kept. The staff was professional and friendly saved for the lack of knowledge of the surrounding area. The breakfast that was served was terrible. The eggs that were served were rubbery, the bacon was undercooked, and the raisin bread was stiff, but not stale. Overall, not a bad place to stay, but not worth the money spent.
Stayed 10 nights in Mar 2025

10/10 Excellent

Lavita

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Dustin

Stayed 1 night in Jan 2025

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service
No elevators
Stayed 2 nights in Mar 2025

10/10 Excellent

Lesley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location - walkable to Scottsdale Stadium for spring training games and Old Town Scottsdale shops. Friendly and lovely staff, pretty good breakfast, heated pool. No complaints, we had a blast!
Stayed 7 nights in Mar 2025

10/10 Excellent

Patrick, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud and Dirty Rooms

Room had no hot water. Front desk said they could not fix as maintenance was backed up. Moved to another room next to the main road. Insulation between rooms was awful, you could hear the above room with stomping (especially inconvenient when they are up at 3am to catch a flight) and the room next to you snoring all night. Dirty towels in the bathroom with hair and a brown substance on them. Breakfast was good but had paper plates and cups, and made the food taste funny from whatever was coasted on the paper products. The experience was sub par and would not stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica, Lakeside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property worked out great, we had a suite with a king size bed that we were able to close the door for privacy and let the kids use the sofa sleeper. The kitchen area was convenient to make some easy meals, the hotel provided a breakfast and that was a typical continental, it was good. Pool area is very small for the size of the hotel so if you wanna hang out there you need to go early for a lounge chair.perfect spot in old town easy to walk to places
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim P

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations, clean property, great staff.
Stayed 4 nights in Mar 2025

2/10 Terrible

Brianne, Golden

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very helpful and kind, that is all I have good to say about this property. First, as a female traveling alone I deeply dislike hotels with external door access from a safety standpoint. Had I known that I would not have reserved here to begin with. However, I also had no hot water for 2 days and was told that was "Normal" based on housekeeping cleaning the linens. When they finally moved me rooms to the 3rd floor (no elevators) I had hot water, but you could hear every tv, every cough, every sneeze, every sound from all the rooms around you. I will not be staying here again.
Stayed 3 nights in Mar 2025