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HYATT house Scottsdale/Old Town

3.0 star property

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Photo gallery for HYATT house Scottsdale/Old Town

BBQ/picnic area
Lobby
Lobby
Exterior
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
4245 N Drinkwater Blvd, Scottsdale, AZ, 85251
  • Scottsdale Waterfront
    ‪7 min walk‬
  • Scottsdale Center for the Performing Arts
    ‪11 min walk‬
  • Scottsdale Fashion Square
    ‪11 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Bedrooms, Non Smoking (Trio Suite)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Bedrooms, Non Smoking (Trio Suite)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 1 Bedroom, Non Smoking (1 Bedroom)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Bedroom, Non Smoking (1 Bedroom)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Bedrooms, Accessible, Bathtub

  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Bedrooms (Quad Suite)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms (Quad Suite)

  • Sleeps 8
  • 2 Twin Beds and 2 Double Beds

View all photos for Room, 1 Bedroom, Accessible, Bathtub (1 Bedroom)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Bedroom, Accessible, Bathtub (1 Bedroom)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Bedrooms, 2 Bathrooms (2 Grand King Beds and 1 Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Bedrooms, 2 Bathrooms (2 Grand King Beds and 1 Sofa Bed)

  • 796 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hospitality Suite)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Hospitality Suite)

  • Sleeps 4
  • 1 King Bed

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About this property

HYATT house Scottsdale/Old Town

3-star hotel in Downtown Scottsdale
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
HYATT house Scottsdale/Old Town offers 164 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Scottsdale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, HYATT house Scottsdale/Old Town provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast on weekends. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers barbecue grills, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

HYATT house Scottsdale/Old Town is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 10:00 AM on weekends.
H Bar - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 6:30 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

HYATT house Condo Scottsdale/Old Town
HYATT house Scottsdale/Old Town
HYATT house Scottsdale/Old Town Condo Scottsdale
Hyatt Summerfield Suites Scottsdale/Old Town Hotel Scottsdale
Scottsdale Summerfield Suites
Summerfield Suites Scottsdale
HYATT house Scottsdale/Old Town Condo
HYATT house Scottsdale/Old Town Scottsdale
HYATT house Scottsdale/Old Town Hotel Scottsdale
HYATT house Scottsdale/Old Town Hotel
HYATT house Scottsdale/Old Town Hotel
HYATT house Scottsdale/Old Town Scottsdale
HYATT house Scottsdale/Old Town Hotel Scottsdale

HYATT house Scottsdale/Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Nathan

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was pretty average. Pretty dated and the rooms need some major updating. Grounds were very well kept and it was walkable to some food so that was nice. Stayed 5 nights. Kind of expensive for this hotel. Jacuzzi ruined my wife’s swim suit. Had to have too many chemicals in it.
Stayed 5 nights in Nov 2024

8/10 Good

Chrystalla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for 1 night stay
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Traveled with group
Disliked: Staff & service
Close to nightlife
Stayed 3 nights in Nov 2024

6/10 Okay

alan

Disliked: Property conditions & facilities
I've stayed in this hotel multiple times over the past years. The quality of the rooms and common areas has steadily declined as there's much deferred maintenance. What used to a decent breakfast buffet is now a minimal effort. A Hyatt property in such a good location should be better than this.
Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

Business traveler
Disliked: Cleanliness, property conditions & facilities
Worst Hyatt experience I have ever had the place is run down and you should take the Hyatt name off of it and the breakfast was disgusting
Stayed 1 night in Nov 2024

10/10 Excellent

Kristin

Stayed 4 nights in Nov 2024

10/10 Excellent

LESLEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Craig

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The best word I can come up with is “suffient.” While close to the river walk, shops and restaurants, the overall property is dated. Additionally, the bar was closed almost the whole time we were there. Further, the breakfast was bearable. No omelette station as advertised on their website. Lastly, there is a lot of traffic car noise if your unit is facing or near the Main Street. Staff is nice.
Stayed 4 nights in Nov 2024

8/10 Good

paula

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely property but a bit understaffed. Some items missing in our unit…clothes hangers for one. They need to replace the floor carpeting too. We were in two different units and the carpeting was gross.
Stayed 1 night in Nov 2024

10/10 Excellent

randall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel presentation was in sync with the beauty of the palm trees and sky. The staff, courteous and knowledgeable. The suite, spacious and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at the Hyatt house for our 20 year anniversary. I did a lot of researching before booking anything as we have never visited the area. The hotel staff were very friendly. Check in was easy. We stayed in a 1 bedroom suite which had a full kitchen including all the extras. Bed was comfortable. Shower was hot and had the shampoo, conditioner, and body wash in the shower. It is walking distance to great shopping, food, and entertainment. Highly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Em

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Fidel, Kirkland

Liked: Cleanliness
Stayed 4 nights in Oct 2024

8/10 Good

Donald L

Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff were great.
Stayed 8 nights in Oct 2024

8/10 Good

Julie, Santa Clarita

Traveled with family
Liked: Property conditions & facilities
Easy parking with sufficient breakfast. The fan was loud in the bathroom, other than that it was a good. I would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis, Cedarburg

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic property! We shared a 2BR suite with my parents for a wedding, and with the living area between the rooms was also able to entertain other family as well. It was perfect for what we needed. Oh, and the pool was great too!
Stayed 5 nights in Oct 2024

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Nice room, lots of choice for breakfast , I wood go there again
Stayed 10 nights in Oct 2024

8/10 Good

lisa A

Traveled with group
Liked: Staff & service, room comfort
Great location in Old Town Scottsdale
Stayed 2 nights in Oct 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in AZ
Great hot breakfast buffet. Loved the pool, hot tub and outdoor firepit and couches. The grounds was beautiful. We were in 531 a corner room and absolutely LOVED IT!!! We would stay here again in a heart beat!
Stayed 5 nights in Oct 2024