Hampton Inn & Suites Phoenix Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
Bar (on property)
Reception
City view
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
77 E Polk St, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    1 min walk
  • Roosevelt Row
    4 min walk
  • Phoenix Convention Center
    5 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    17 min drive

Room options

Studio, 1 King Bed, Non Smoking

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 356 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking (Picture Window)

  • 621 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Peloton Bike)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hampton Inn & Suites Phoenix Downtown

3-star hotel in Downtown Phoenix
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available once per stay.
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 460 square feet (43 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge).

Hampton Inn & Suites Phoenix Downtown is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Downtown 77 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 460 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 802 out of 1131 reviews" "
Rating 8 - Good. 203 out of 1131 reviews" "
Rating 6 - Okay. 66 out of 1131 reviews" "
Rating 4 - Poor. 30 out of 1131 reviews" "
Rating 2 - Terrible. 30 out of 1131 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in for one night to attend a concert but our experience was wonderful. The staff were all super helpful and friendly. From the dining area, to the front desk, to other workers & valet everyone geeeted us with a super positive attitude which just made everything better. Our room was clean & comfortable. Would absolutely stay there again!
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. The room was so clean. Great dining options within walking distance.
Stayed 4 nights in Aug 2024

10/10 Excellent

Charisse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was simple. Didn’t realize parking was valet only, front desk answered the phone immediately when I called to confirm parking
Stayed 1 night in Aug 2024

10/10 Excellent

Mylyle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a vary nice hotel, i love that breakfast was included.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jody

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amazed at the valet service, even though everyone else was just as nice and amenable. The way they hustled the several blocks to get the vehicle and never complained about the heat and had smiles on their faces. The downtown area was somewhat troubling to navigate due to the construction but that was not under their control. Staff was OUTSTANDING all around.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriella

Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Laura

Stayed 1 night in Apr 2024

10/10 Excellent

MARY, Henderson

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Petre-Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cooperative staff. Very clean, good and fresh-made breakfast. Cons: Air conditioning operated non-stop without room control - sometimes too much of it. One of the maids threw/took out of the room the package with eyebrow dye, brush and developer owned and needed by my wife for 3 dyes (not expenssive but necessary)
Stayed 10 nights in Aug 2024

8/10 Good

Chloe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Reception staff were great! So helpful and were able to assist when I got into difficulty as a solo traveller.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank the front desk attendant who was able to get my family an early check in. I truly appreciate you extra help to delight the us as customers. Keep up the good job. She helped me on 8/11 around 11am over the phone.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean comfortable, staff very nice. Definitely recommend it.
Stayed 1 night in Aug 2024

10/10 Excellent

saeid

Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced valet parking, $42. Per day. Walkable parking ramp nearby
Stayed 3 nights in Aug 2024

8/10 Good

Leonard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing to complain, but will be happier if the breakfast food can have more choices.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Everything was very clean, friendly staff. Rooms were nice and cold for that hot desert weather. Would def come back.
Stayed 1 night in Aug 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location
Stayed 1 night in Aug 2024

6/10 Okay

Vinny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 hours late on check-in... Alots of people waiting past check-in... NO parking except meter(hourly) and valet parking...
Stayed 1 night in Jul 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stay was very nice. Quiet and clean.
Stayed 1 night in Jul 2024

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Erika A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel and staff were great. However, there is no parking for this hotel. You can pay for Valey Parking at $42/night, or you can use the public parking garage 1 block away, or take your chances and park on the metered street parking. Other than that, a pleasant stay, close to downtown venues.
Stayed 1 night in Jul 2024

10/10 Excellent

Patrice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ill stay here again
Loved the room, clean, roomie and comfortable. The sliding barn door on the bathroom wasn't that great. Needs to be fixed. Also not all the tv stationed worked.
Stayed 1 night in Jul 2024