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Hampton Inn & Suites Phoenix Downtown

3.0 star property

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Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
Reception
Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
77 E Polk St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪5 min walk‬
  • Footprint Center
    ‪9 min walk‬
  • Chase Field
    ‪14 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

  • 356 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Picture Window)

City view

Studio, 1 King Bed, Non Smoking (Picture Window)

  • 621 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Peloton Bike)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Phoenix / Downtown

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (2373)
The price is $417
per night
$469 total
includes taxes & fees
May 21 - May 22
Hyatt Place Phoenix / Downtown

About this property

Hampton Inn & Suites Phoenix Downtown

3-star hotel in Downtown Phoenix
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available once per stay.
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 460 square feet (43 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge).

Hampton Inn & Suites Phoenix Downtown is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Downtown 77 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 460 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 959 out of 1319 reviews
Rating 8 - Good. 229 out of 1319 reviews
Rating 6 - Okay. 63 out of 1319 reviews
Rating 4 - Poor. 35 out of 1319 reviews
Rating 2 - Terrible. 33 out of 1319 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Gerianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great to stay

Facility staff and rooms were great. Food at restaurant and breakfast was not very good. Service was amazing though.
Stayed 2 nights in Feb 2025

10/10 Excellent

Uma

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Fine. Would stay here again. Good location. Room was very, very dark; not enough lighting.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cheryl A

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Pricey Parking, Poor Service

Walkable Location! Near Roosevelt Row and in downtown next to ASU. Generously-sized, bright room with wall of windows, comfortable lay-out at an affordable rate, we thought. Caveat emptor: we were not provided full disclosure that there is no hotel self-park, just a hotel valet and parking for $47/night until we were in the loading zone at check-in. Guest service was inferior, beginning with an incomplete check-in orientation, neglecting information like “you must request maid service and towels at time of check-in” (this we learned when we called the front desk to request maid service and towels, then were reprimanded that we were told at check-in that we needed to ask for maid service and towels at check-in). A maid did eventually deliver towels, and emptied only one of 2 filled waste receptacles begrudgingly. The oatmeal dregs that were ground into the carpet outside our door remained there for the length of our stay. Not appetizing. P.S. It would be practical to have an additional trash receptacle in the kitchenette area. Thank you.
Alternative street parking, free from 10pm-8am.👏
Stayed 2 nights in Jan 2025

10/10 Excellent

HAOLIANG

Liked: Cleanliness, staff & service, property conditions & facilities
great experience!
Stayed 5 nights in Jan 2025

8/10 Good

brooke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monica and the staff were all extremely pleasant
Stayed 4 nights in Jan 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Hotel could use some updates. Staff was efficient and changed out our refrigerator right away after it over-cooled and burst some drinks. It would have been nice if they covered our lost food and drinks. It was mentioned by hotel staff but never happened. Bed was a little rough and breakfast options minimal but hotel was clean and nice location for stay without a car in Phoenix. Lots of walkable dinner options.
Stayed 5 nights in Jan 2025

10/10 Excellent

cheron

Stayed 1 night in Jan 2025

10/10 Excellent

DArcy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything and I could walk
Stayed 2 nights in Jan 2025

10/10 Excellent

Marianne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

The front desk is staffed with the kindest people. Great breakfast too.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was really good stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Blanca

Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Sandra Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

The “incidentals” and valet parking was outrageous

I have never been charged so much a night for valet parking. Not even in Manhattan! And to send the fee schedule after I booked the room is downright shifty. Then to add insult to injury, you charged me incidentals. Were we not white enough for your hotel?
Stayed 2 nights in Jan 2025

10/10 Excellent

erika

Stayed 1 night in Jan 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman in the restaurant was so kind and helpful, as was the rest of the staff and valet. Highly recommend!!!
Stayed 1 night in Jan 2025