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Hampton Inn & Suites Phoenix Downtown

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Reception
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Housekeeping

Explore the area

Map
77 E Polk St, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    ‪1 min walk‬
  • Roosevelt Row
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

  • 356 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Non Smoking

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Picture Window)

City view

Studio, 1 King Bed, Non Smoking (Picture Window)

  • 621 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Peloton Bike)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

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Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2374)
The price is $362
per night
$408 total
includes taxes & fees
Feb 5 - Feb 6
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About this property

Hampton Inn & Suites Phoenix Downtown

3-star hotel in Downtown Phoenix
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available once per stay.
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 460 square feet (43 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge).

Hampton Inn & Suites Phoenix Downtown is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Downtown 77 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 460 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 887 out of 1236 reviews" "
Rating 8 - Good. 221 out of 1236 reviews" "
Rating 6 - Okay. 64 out of 1236 reviews" "
Rating 4 - Poor. 32 out of 1236 reviews" "
Rating 2 - Terrible. 32 out of 1236 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have recently stayed here. Both times have been wonderful. We will recommend this hotel. We will also stay here when we are in the Phoenix area. 5 stars all the way around. Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Eh. Honestly one of the most subpar stays. Front staff was rude. You’d ask a question and they’d respond like I was a nuisance to them. They need to work on their people skills. Valet staff was exceptional most friendly on grounds. The bartender was really nice too. I got in around midnight Thursday night. I just wanted a shower and there was no soap the soap bottle was empty. Honestly ridiculous. I was too tired to get out of the shower and ask for more soap at around 1 am. The following day I asked the front desk for more soap very nicely and the lady rolled her eyes and said, “That’s a housekeeping problem. And I can’t do anything until a manager approves it.” (Greaaaat I’ll be without soap again) she said she’d get it taken care of. My husband waited in the room for one hour and it never showed up. I went for a run…. again I wanted a shower and I had to follow up again and finally an hour later we had soap! I didn’t pack soap I saw reviews said it’d be available for me so I figured one less thing. It may sound ridiculous ranting over soap but it’s soap! It really set us behind our schedule. Overall just unhappy with my stay. Should really speak to the front staff about being more polite and providing proper customer service. Probably should get some tips from valet staff since they were amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff & hotel in great location
Super nice front of house staff, and good hotel with good breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

ROSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel house keeping was excellent, very clean and good customer service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in downtown
This location was perfect to access the convention and Footprint center in downtown Phoenix. I was able to walk. The staff was all so friendly and helpful. Very clean facilities too.
Stayed 2 nights in Oct 2024

10/10 Excellent

Terri lea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like paying to park 42 a day after spending good money on the room. Wewere in town for my daughters graduation and came with a budget for our trip. It should be more clear when choosing to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergio

Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
good!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sean

Stayed 1 night in Oct 2024

4/10 Poor

Brendan

Stayed 1 night in Oct 2024

10/10 Excellent

Crysta

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish everything was spot on. From the excellent staff, to the comfortable room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Drexel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aisha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and up to standard. Staff were very helpful and friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here
Stayed 1 night in Oct 2024

10/10 Excellent

Rosabelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, clean and safe.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alicia

Stayed 1 night in Sep 2024

10/10 Excellent

Virginia L Teliz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Amenities
Clean and quiet .
Stayed 1 night in Oct 2024