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Hampton Inn & Suites Phoenix-Surprise

Property class: 2.5

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

A spacious dining area with a long table, multiple chairs, and a bar area.
A compact kitchen with a granite countertop, a stainless steel sink, a coffee maker, a kettle, and a microwave.
A hotel with a prominent neon sign, multiple floors, and a well-lit entrance.
A hotel room with two beds, a desk, a chair, a television, and a window with a view.
A hotel room with a blue sofa, a desk with a chair, a lamp, and a framed picture on the wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
The current price is $108
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
14783 W Grand Ave, Surprise, AZ, 85374
  • Place, State Farm Stadium
    ‪29 min drive‬
  • Place, Westgate Entertainment District
    ‪30 min drive‬
  • Place, Phoenix Convention Center
    ‪50 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪57 min drive‬

Room options

View all photos for 1 KING BED STUDIO SUITE W/ SOFABED NONSMOKING

A hotel room with a bed, a television, a seating area, and a window with blinds.

1 KING BED STUDIO SUITE W/ SOFABED NONSMOKING

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for 2 QUEEN BEDS STUDIO SUITE W/ SOFABED NONSMOK

A hotel room with two beds, a television, a desk with a chair, and a lamp.

2 QUEEN BEDS STUDIO SUITE W/ SOFABED NONSMOK

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with a view.

2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a sofa, a TV, and a desk.

Studio, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

A hotel room with a television, two beds, a desk, and a blue chair.

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with blinds.

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for One king studio sofabed nosmoking

A hotel room with a blue sofa, a desk with a chair, a lamp, a framed picture on the wall, and a round mirror.

One king studio sofabed nosmoking

9.6 out of 10
Exceptional
(29 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Two queen beds nonsmoking

A wooden desk with a flat-screen TV, a blue office chair, a lamp, and a microwave.

Two queen beds nonsmoking

9.4 out of 10
Exceptional
(99 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two qns studio sofabed nosmoking

A hotel room with a blue sofa, a desk with a chair, a lamp, a framed picture on the wall, and a round mirror.

Two qns studio sofabed nosmoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About this property

Hampton Inn & Suites Phoenix-Surprise

Surprise hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hampton Inn & Suites Phoenix-Surprise provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1216 square feet (109 square meters) include conference space. This Surprise hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites Phoenix-Surprise is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1000 reviews
Rating 8 - Good. 195 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the conveniency and proximity to the people I was visiting and also and well kept the property is along with helpful, friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love hampton inns they rarely disappoint
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and quiet.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel…clean, great amenities, good location, friendly staff, great complimentary breakfast!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Watona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, nice breakfast with many choices, convenient location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding front desk people.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Merle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Deana

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, hotel and room was clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service. The staff is very friendly. The breakfast was wonderful. Highly recommended. Parking was plentiful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and well kept as was the property. We felt comfortable in this area of Surprise AZ. Breakfast had a good variety of selections and the coffee was good! Thank you!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was top tier. Staff was incredibly friendly. Room was clean and in good condition. I will most definitely stay here again. Thanks for making my birthday special!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff, nice rooms.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Manuela

Great service, clean/comfortable room!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was kind and helpful. Breakfast was good. Really enjoyed our stay.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean & comfortable room, quiet, good breakfast and free EV charging!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a clean room and the staff was amazing.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay - the staff was friendly, the room clean, the hot tub hot and breakfast tasty. It could not have been better. Thank you
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Edward Tygh

It was okay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karlayvet

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, I will definitely stay again
Stayed 1 night in Aug 2025