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Hawthorn Suites by Wyndham Chandler/Phoenix Area

2.5 star property

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Photo gallery for Hawthorn Suites by Wyndham Chandler/Phoenix Area

Property grounds
TV
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Outdoor pool, a heated pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Room service
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
5858 W Chandler Blvd, Chandler, AZ, 85226
  • Lone Butte Casino
    ‪3 min drive‬
  • Chandler Fashion Center
    ‪5 min drive‬
  • Wild Horse Pass Motorsports Park
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪21 min drive‬

Room options

Similar properties

Front of property

Chandler Inn

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
2.1 out of 5, (481)
The price is $96
per night
$119 total
includes taxes & fees
Mar 6 - Mar 7
Chandler Inn

About this property

Hawthorn Suites by Wyndham Chandler/Phoenix Area

Chandler hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Self parking is free. Other amenities include a hot tub, a business center, and conference space.
Hawthorn Suites by Wyndham Chandler/Phoenix Area offers 100 accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Hawthorn Suites by Wyndham Chandler/Phoenix Area provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. This hotel offers access to a business center and a meeting room.

This business-friendly hotel also offers barbecue grills, a garden, and a picnic area. Complimentary self parking is available on site.

Hawthorn Suites by Wyndham Chandler/Phoenix Area has designated areas for smoking.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Room service
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 3.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place a credit card authorization up to USD 200 at time of check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 9 AM to 10 PM

Property is also known as

Hawthorn Suites Wyndham Chandler Phoenix Area
Hawthorn Suites Wyndham Hotel Chandler Phoenix Area
Hawthorn Suites Wyndham Chandler/Phoenix Area Hotel
Hawthorn Suites Wyndham Chandler/Phoenix Hotel
Hawthorn Suites Wyndham Chandler/Phoenix Area
Hawthorn Suites Wyndham Chandler/Phoenix Area Hotel
Hawthorn Suites Wyndham Chandler/Phoenix Hotel
Hawthorn Suites Wyndham Chandler/Phoenix Area
Hawthorn Suites Wyndham Chandler/Phoenix
Hotel Hawthorn Suites by Wyndham Chandler/Phoenix Area Chandler
Chandler Hawthorn Suites by Wyndham Chandler/Phoenix Area Hotel
Hotel Hawthorn Suites by Wyndham Chandler/Phoenix Area
Hawthorn Suites by Wyndham Chandler/Phoenix Area Chandler
Hawthorn Suites by Wyndham Chandler/Phoenix Area Hotel
Hawthorn Suites by Wyndham Chandler/Phoenix Area Chandler
Hawthorn Suites by Wyndham Chandler/Phoenix Area Hotel Chandler

Hawthorn Suites by Wyndham Chandler/Phoenix Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 249 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 204 out of 1001 reviews
Rating 4 - Poor. 122 out of 1001 reviews
Rating 2 - Terrible. 112 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alejandra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
IT IS CLOSED! SHUT DOWN
Stayed 1 night in Nov 2021

2/10 Terrible

Jennifer

Stayed 1 night in Oct 2021

2/10 Terrible

Roxanna

Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't waste your time or money. Utterly Disgusting
It was dirty, holes in the window screens, the sheets looked like they were used and not replaced. Smelled of smoke. The reception area the chairs looked like they took them from the dumpster with the rips and filling coming out. The man at the desk was ok but the overall was absolutely disgusting. Esp when the guy at the front asked the housekeeper if the room was clean and they said yes just finished cleaning it. I would say run away as fast as you can. This site is giving this place a 3 star this should've been a minus 10/no stars.
Stayed 4 nights in Sep 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We drove to Phoenix and arrived late in the evening. After checking in, we could not stay in the room assigned because it had not been cleaned, we changed rooms twice, even after having great difficulty finding staff to assist us to change rooms. After checking in the second room, we ended up cancelling the reservation and went through the inconvenience of finding a different hotel, and securing a reservation in the middle of the night somewhere else. I Would not recommend this place to my worst enemy!
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in then went to the room and immediately went back to the front desk to cancel my stay. The room was disgusting and smelled very strongly of cigarettes.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My stay was from July 24 to August 1, 2021. Hawthorne Suites at Wyndham in Chandler AZ is primarily a residential hotel for clients, perhaps on government assistance? I am not judging the hotel based on the residents but rather the management of the hotel which seems to be geared towards the concept of assured monthly payments and as such falls very short on servicing those clients as well as their short-term guests. Some points to note from my trip in July 2021: NO breakfast is included, although it is still advertised as available, both on-line and in their on-hold phone message. NO pool is available. The pool water is dark green and a longer-term resident told me the pool has not been open for months. Really? In the summer in Arizona? The rooms and hallways are shabby, outdated and it is apparent that no money has been spent in the last decade or more to keep them updated. Hallways not vacuumed. During the 3rd night of my stay the children in the room above mine flooded the bathroom. Water poured from the ceiling through the AC register, the sprinkler-head, and the exhaust-fan and flowed into the living room area. I put all available towels onto the floor. After running to the office to report this I waited as the clerk went upstairs and knocked on the door. I heard the mother first feign ignorance, but then say the kids were "a little rowdy" and she'd tell them to stop. No consideration was given to me, even after requesting it, by the management. Please do not stay here.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you!
extremely nice staff. quiet place to sleep.
Stayed 1 night in Jul 2021

2/10 Terrible

Brianna

Stayed 1 night in Jul 2021

2/10 Terrible

Julie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever ever stay here, it’s disgusting
Our non-smoking room was full of smoke and the hallway smelled like weed. There were exposed wires, and my one year-old children could’ve easily shocked themselves. The Wi-Fi was not working, and overall it was just grungy and dirty. We ended up booking a different hotel for the same night unless there after about 15 minutes because it was so gross.
Stayed 1 night in Jul 2021

8/10 Good

Morgan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
50/50
there is no continental breakfast. $100 incidental fee if you have a card, $200 incidental fee if you have cash. It’s located near a lot. Also, an extended stay hotel so it can be loud sometimes but it has a basic kitchen.
Stayed 2 nights in Jun 2021

6/10 Okay

Shonnah

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel needs some renovations.
Stayed 1 night in Jun 2021

2/10 Terrible

Harrison

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, Reasonable Place
Had all the amenities & appliances I needed. Thanks!
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very unhappy with the situation. Got there to check in, they told me that they didn’t have a room ready to come back in an hour. I came back an hour and a half later and they still didn’t have a room, was asked 2 more times to come back a 1/2 hour later. When I finally got checked in, the room want even cleaned from the precious guest. Went to the front to let them know. They then assigned me a smoking room. I have asthma and requested a non smoking room, when I told the attendant he scoffed. I finally just asked for a refund and searched for another hotel
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 1 night in May 2021

2/10 Terrible

Beverly

Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Traveled with partner
The toilet moved back & forth, white paint dripping on the bathroom floor, sprinkler head missing from bathroom ceiling, air filter very dirty, both telephones not working, false advertising of breakfast online, bathroom door was damaged from inside of bathroom, wasn't told there wouldn't be housekeeping service during our stay.
Stayed 2 nights in May 2021

4/10 Poor

Katherine

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Wouldn’t come back
Rather disappointing overall... the suite we were in was really in need of a renovation but needed maintenance at the least. Lampshades had tears, door to the bedroom was damaged, door handle didn’t work properly, dresser knobs were broken, and the floor we were on smelled like smoke (even though it was a non smoking building). Bed was uncomfortable and the area was kind of sketchy... definitely not a place my friend nor I would stay again as two young women wanting to feel like we’re in a safe area. Definitely much more worn and janky than I expected from a hotel labeled as 3 star. Also the men who helped check us in and out weren’t wearing masks even though there are mask mandate signs in the lobby. When we booked it said breakfast was included but we were informed they don’t serve breakfast and their hotels.com listing is incorrect and “they’ve been trying to get that fixed since everyone asks.”
Stayed 1 night in Apr 2021

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

Adelaida

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not good if you want a little breakfast
The details are not correct There is NO BREAKFAST. I have stayed in other hotels that breakfast was prepackaged. The room is like a one bedroom apartment, but needs to be repainted. There is paint peeled off the door. The toilet paper dispenser fell out of the wall and there is old mold around the air vents. I BOOKED THIS ROOM BASED ON HAVING SOME BREAKFAST BUT THAT WAS NOT GOOD
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was filthy!! Beyond nasty!
Stayed 5 nights in Apr 2021

2/10 Terrible

Stacie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT consider this hotel
There is a long list of things that made the stay at this hotel a negative experience. The only positive things was the size of the room. It was nice having a suite to be able to move around. The negatives were that the exterior doors were broken so you had to search for a door that would open with the key. Front desk often would not answer the phone. No towels in the room. When asked for a plunger was told to come get one. They charge a daily resort fee, but the only thing they have is an extremely dirty pool with algae in it. No hot water in the shower.... overall a VERY poor experience. Would not stay again!!
Stayed 3 nights in Apr 2021

8/10 Good

Bradley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No usb options to charge devices floors were squeezing, ppl in the parking lot selling drugs
Stayed 1 night in Apr 2021