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Hilton Garden Inn Phoenix Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Phoenix Downtown

2 bars/lounges
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Property grounds
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
15 E Monroe St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    3 min walk
  • Arizona State University - Downtown Phoenix
    3 min walk
  • Orpheum Theatre
    4 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    16 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Two Queen Beds, One bedroom

Suite Two Queen Beds, One bedroom | Premium bedding, desk, blackout drapes, iron/ironing board

Suite Two Queen Beds, One bedroom

  • 725 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two Queen beds with a City View

Premium bedding, desk, blackout drapes, iron/ironing board

Two Queen beds with a City View

  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 42-inch LCD TV with premium channels, TV, pay movies

Junior Suite, 1 King Bed

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Murphy Bed

Combined shower/tub, free toiletries, towels

Queen Murphy Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite King 1 Bedroom

Premium bedding, desk, blackout drapes, iron/ironing board

Suite King 1 Bedroom

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $169
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$190 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Hilton Garden Inn Phoenix Downtown

3-star hotel in Downtown Phoenix
2 bars/lounges, a fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Hilton Garden Inn Phoenix Downtown offers 170 accommodations with complimentary newspapers and irons/ironing boards. Beds feature premium bedding. 42-inch LCD televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Hilton Garden Inn Phoenix Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Floor 13 Rooftop Bar - Onsite bar. Happy hour is offered.
MOTOMOTO Sushi & Izakaya - Onsite restaurant. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (USD 43 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 24 for adults and USD 10 to 24 for children
  • 2 bars/lounges

Restaurants on site

  • Floor 13 Rooftop Bar
  • MOTOMOTO Sushi & Izakaya

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24 for adults, and USD 10 to 24 for children
  • Secured valet parking fee: USD 43 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Phoenix Downtown Hotel
Hilton Garden Inn Phoenix Downtown Hotel
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Phoenix Hilton Garden Inn Phoenix Downtown Hotel
Hotel Hilton Garden Inn Phoenix Downtown
Hilton Garden Inn Phoenix Downtown Phoenix
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Phoenix Downtown
Hilton Phoenix Phoenix
Hilton Garden Inn Phoenix Downtown Hotel
Hilton Garden Inn Phoenix Downtown Phoenix
Hilton Garden Inn Phoenix Downtown Hotel Phoenix

Hilton Garden Inn Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 825 reviews" "
Rating 8 - Good. 191 out of 825 reviews" "
Rating 6 - Okay. 79 out of 825 reviews" "
Rating 4 - Poor. 37 out of 825 reviews" "
Rating 2 - Terrible. 21 out of 825 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly, Tempe

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel because it is in a perfect location close to restaurants and concert venues. The rooms are spacious and comfortable, plus having a refrigerator and microwave is great!
Stayed 1 night in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I like it was some old bank building converted into a hotel. The lobby has character. With respect to complaints of others, there is a parking garage right across the street. Don’t valet. I think that’s where they take it anyway. And you’ll need to get in your room and fire up the a/c. PHX is 115 in the summer. Great for a night…easy walk to Chase Field.
Stayed 1 night in Aug 2024

10/10 Excellent

Warren

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 2 nights in Aug 2024

4/10 Poor

Gabriela

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel was very hot/ humid and the AC in the room did not work well. I woke up several times throughout the night from how hot I was. The water in the shower also shut off while I was in the shower for about a minute before kicking back on. The hotel is in a good location but I would not stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall pretty good. The front desk was great. The valet (and only) parking sucked. $43 a day and nobody there most of the time. Long waits to get your car. The AC was WAY loud! There are signs that they have in-room dining, but no info anywhere on how to do it or hours.
Stayed 2 nights in Aug 2024

6/10 Okay

Danielle

Liked: Staff & service
.
Stayed 1 night in Aug 2024

8/10 Good

Cody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown phoenix is not entertaining..
Stayed 4 nights in Jul 2024

10/10 Excellent

cortez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Kay

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was not pleased that I had to pay an extra $43 for parking my car. Instead of parking it in underground garage, it stayed on street overnite.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandra K

Stayed 1 night in Jul 2024

10/10 Excellent

craig

Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Stay
Good stay. Conveniently located near a ton of restaurants and event areas.
Stayed 9 nights in Jun 2024

2/10 Terrible

Axel

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Worst hotel I've ever been to it was awful we were tode there was parking when in fact there wasn't then they refused to use my card for the deposit and when we finally got some who had a card they would take the front desk lady was really rude you could tell that she didn't think we belonged in the hotel and she didn't tell us we had a conjoined room so when we opened the door to what we thought was the closest we ended up scaring the lady in the other room and the front desk lady lectured us about it because somehow it's our fault for opening a door that 1 wasn't locked and 2 we weren't told about. There was however a really sweet custodian who ended up giving us a voucher for parking which was really nice of him to do
Stayed 1 night in Jun 2024

10/10 Excellent

Jeneece

Traveled with family
I was given a king size room when I had requested 2 queens several months ago. I was told all of the 2 bed rooms were sold out. The customer service clerk checked with her manager who miraculously found a room with 2 queen beds for me and my sister with a city view. And, surprisingly he gave us complimentary breakfasts to boot. He was very professional and kind. Will definitely go back and recommend this hotel to others. The room is very clean, well appointed and well air conditioned in the 112 degree summer Phoenix heat.
Stayed 1 night in Jun 2024

4/10 Poor

Kenneth, San Diego

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and friendliness was really bad at this property. Rude staff and had to call every day to get the room cleaned. After being out of the room all day.
Stayed 3 nights in May 2024

4/10 Poor

Tarah, Virginia Beach

Disliked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Caitlin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room. Convenient to the convention center
Stayed 4 nights in Jun 2024

6/10 Okay

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is the lack of comfortable beds and pillows. You would think for almost 300 a night it would have a pillow that would actually support your head a little bit. Otherwise very nice hotel.
Stayed 1 night in Jun 2024