DoubleTree by Hilton Phoenix Midtown

3.0 star property

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Photo gallery for DoubleTree by Hilton Phoenix Midtown

Relax by the pool surrounded by lounge chairs and umbrellas.
Relax in our outdoor patio area, featuring comfortable seating and tables, surrounded by a stone wall and a spa.
Enjoy a wide selection of dishes at our buffet, featuring hot pot stations and covered food displays.
Relax in our spacious lobby with a comfortable seating area, coffee station, and reception desk.
Relax in our stylish lobby, featuring a seating area with comfortable chairs and a sofa, a small table for dining, and a unique geometric wall design.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
4000 N Central Ave, Phoenix, AZ, 85012
  • Phoenix Convention Center
    ‪7 min drive‬
  • Chase Field
    ‪7 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About this property

DoubleTree by Hilton Phoenix Midtown

3-star hotel in Encanto
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
DoubleTree by Hilton Phoenix Midtown offers 156 accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with king sofa beds. Pillowtop beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Phoenix Midtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 7100 square feet (660 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 5 miles is available for guests. Onsite self parking is complimentary.

DoubleTree by Hilton Phoenix Midtown is a smoke-free property.

To-go breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
DoubleTree by Hilton Phoenix Midtown has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 7,100 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 0.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 7.50 for adults and USD 7.50 for children
  • Pet deposit: USD 0.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Midtown Hotel Phoenix
Hilton Garden Inn Midtown Phoenix
Hilton Garden Inn Phoenix
Hilton Garden Inn Phoenix Midtown
Phoenix Hilton Garden Inn
Phoenix Hilton Garden Inn Midtown
Hilton Garden Inn Phoenix Hotel Phoenix
Hilton Garden Inn Phoenix Midtown Hotel
Hilton Phoenix Midtown Phoenix
Hilton Garden Inn Phoenix/Midtown
Hilton Garden Inn Phoenix Midtown Hotel
Hilton Garden Inn Phoenix Midtown Phoenix
Hilton Garden Inn Phoenix Midtown Hotel Phoenix

DoubleTree by Hilton Phoenix Midtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 463 out of 1007 reviews
Rating 8 - Good. 265 out of 1007 reviews
Rating 6 - Okay. 136 out of 1007 reviews
Rating 4 - Poor. 81 out of 1007 reviews
Rating 2 - Terrible. 62 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Under construction in March with uncovered parking lot. Staff was friendly.
Stayed 1 night in Mar 2025

4/10 Poor

Holly

Traveled with family
From the moment we stepped to the property there was construction. It was very obvious. This was not a Union job as there was people everywhere not roped off for cleanliness. Working all hours of the night No working ice machine on any floor everything broken Pool was filthy Limited chairs at pool Hot tub was halfway drained, dirty filthy not functional Our room was clean and updated
Stayed 1 night in Apr 2025

2/10 Terrible

Vianey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Brittany

Business traveler
Building under heavy construction, was not aware when booking, did not disclose when booked.
Stayed 1 night in Apr 2025

6/10 Okay

Vanessa L

Traveled with family
Liked: Staff & service
Disliked: Amenities
Great location but because I booked through Expedia, I had no knowledge that the hotel was under renovations. Ice machine on my floor was not working and the front desk said it was due to the power being out due to renovations. Had to go to the floor above or below mine to get ice. The outlet in the bathroom didn't work. The air condition was on for almost 2 hours and the room didn't seem to be cooling. The front desk did send maintenance while we were away. The pool was dirty, no water in the hot tub. The vending machine took my money and front desk said Id need to contact the vendor for a refund. I asked front desk if a manager could contact me, 48 hours later, still haven't heard from anyone. The front desk staff was very nice and provided us with free water since we couldn't get any from the vending machine. Not even one bottle of water in the hotel room.
Stayed 1 night in Mar 2025

2/10 Terrible

Analise

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in middle of renovation - premise was dirty, noisy and unenjoyable, not relaxing at all.
Stayed 2 nights in Mar 2025

10/10 Excellent

Osmin

Stayed 1 night in Feb 2025

4/10 Poor

CARROLL

Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Derrick

Liked: Staff & service, property conditions & facilities
They were undergoing construction downstairs, yet the staff was helpful and courteous in their makeshift desks. The room was very nice. Parking was very easy in the lot next door and they validated so I didn't have to pay anything for it. If I come back to the area, I will definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not worth the cost - construction

For the price, this king bed was not worth it. Big hitter: the whole hotel was under construction. I'd wait to ever come back. Also, while the bed was firm and comfortable, the pillows were flat, hot water pressure WEAK, and pool closed for no posted reason. Front desk service was friendly but we didn't get a welcome bag.
Stayed 1 night in Mar 2025

8/10 Good

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Joshua

Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Russell

Traveled with family
The property is quite dated and in need of significant remodeling. The process is underway, but looks like it is moving slowly and long overdue.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great best sleep in hotel
Stayed 2 nights in Mar 2025

6/10 Okay

Tanya

Traveled with group
Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Rechxell

Traveled with partner
Liked: Cleanliness, staff & service
Airport near
Stayed 2 nights in Mar 2025

6/10 Okay

Steven

Traveled with family
Liked: Staff & service
Hard to rate because they are undergoing construction converting from Hilton Garden to DoubleTree hilton. Staff was very friendly and helpful. But most of the facilities were behind Construction barriers. Room itself was very nice. Parking and location was also very good. We were only there a short stay for an early morning plane trip.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 2 nights in Feb 2025

2/10 Terrible

Kimberly

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction and was a mess. No signs guiding what direction to go to the correct tower. The room had a balcony but could have stretched out and touched the building next the balcony. The shower head had water that squirted out the side of the shower head so it drenched the floor.
Stayed 1 night in Feb 2025

2/10 Terrible

Marcos

Disliked: Property conditions & facilities, room comfort

Under Construction!!

Hotel was under construction but it was not stated anywhere in the listing. The pool was completely dirty along with the hot tub that would never heat up the water. The room itself was fine but the old elevator right next to our room was not so fine. We tried to ask for more pillows and towels so we could be more comfortable and lessen the load on cleaning crew to not have to stop but we never got anything unless we called multiple times.
Stayed 3 nights in Feb 2025

4/10 Poor

George

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a major renovation underway, and the hotel was a mess, with the reception area, hallways and other areas a construction site. It was not pleasant to stay there. Additionally, there was no close-by disabled parking. It was way below what I had expected, though it will be fine, except for disabled parking availability, once construction is finished.
Stayed 2 nights in Feb 2025

8/10 Good

Angel

Stayed 1 night in Mar 2025