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Hilton Garden Inn Phoenix Midtown

3.0 star property

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Photo gallery for Hilton Garden Inn Phoenix Midtown

Outdoor pool, open 7 AM to 10 PM, sun loungers
Terrace/patio
Lobby sitting area
Lobby
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
4000 N Central Ave, Phoenix, AZ, 85012
  • Phoenix Convention Center
    ‪6 min drive‬
  • Footprint Center
    ‪6 min drive‬
  • Chase Field
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪13 min drive‬

Room options

View all photos for Cabana Two Doubles

Cabana Two Doubles | Premium bedding, down comforters, pillowtop beds, desk

Cabana Two Doubles

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabana King

Premium bedding, down comforters, pillowtop beds, desk

Cabana King

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite One King and One Sofa Bed

Premium bedding, down comforters, pillowtop beds, desk

Suite One King and One Sofa Bed

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (With Drinks-Snacks)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds (With Drinks-Snacks)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for One King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, desk

One King Bed, Accessible

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed (With Drinks-Snacks)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Garden View

Premium bedding, down comforters, pillowtop beds, desk

One King Bed, Garden View

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, desk

Room, 1 Queen Bed

  • 240 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Room, Accessible

Premium bedding, down comforters, pillowtop beds, desk

Room, Accessible

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Corner

One King Bed, Corner | Premium bedding, down comforters, pillowtop beds, desk

One King Bed, Corner

  • 462 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 King

Premium bedding, down comforters, pillowtop beds, desk

Standard 1 King

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Doubles

Premium bedding, down comforters, pillowtop beds, desk

Standard 2 Doubles

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hampton Inn Phoenix-Midtown-Downtown Area

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, (1000)
The price is $127
per night
$143 total
includes taxes & fees
May 22 - May 23
Hampton Inn Phoenix-Midtown-Downtown Area

About this property

Hilton Garden Inn Phoenix Midtown

3-star hotel in Encanto
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn Phoenix Midtown offers 156 accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with king sofa beds. Pillowtop beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Phoenix Midtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 7100 square feet (660 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 5 miles is available for guests. Onsite self parking is complimentary.

Hilton Garden Inn Phoenix Midtown is a smoke-free property.

To-go breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Hilton Garden Inn Phoenix Midtown has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 7,100 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 12 2025 to June 11 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 0.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 7.50 for adults and USD 7.50 for children
  • Pet deposit: USD 0.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Midtown Hotel Phoenix
Hilton Garden Inn Midtown Phoenix
Hilton Garden Inn Phoenix
Hilton Garden Inn Phoenix Midtown
Phoenix Hilton Garden Inn
Phoenix Hilton Garden Inn Midtown
Hilton Garden Inn Phoenix Hotel Phoenix
Hilton Garden Inn Phoenix Midtown Hotel
Hilton Phoenix Midtown Phoenix
Hilton Garden Inn Phoenix/Midtown
Hilton Garden Inn Phoenix Midtown Hotel
Hilton Garden Inn Phoenix Midtown Phoenix
Hilton Garden Inn Phoenix Midtown Hotel Phoenix

Hilton Garden Inn Phoenix Midtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 463 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tricia

Traveled with family
Liked: Cleanliness
Internet never worked. I had to cancel business meeting. Staff could not help although they were kind in trying.
Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great, specifically the front desk people. The hotel is under major renovation so the common spaces are a total mess.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was ok not great.

Hot tub and pool were cold, broken heater they could have borrowed heat from the showers almost burned myself. The food was mah tables were wobbly which caused me to spill my coffee everywhere leaves were blowing in the door had a end of days feel to it like the walking dead lol. The room was recently remodeled but strange choices like having the toilet be close to the shower vs centered in the room just awkward and difficult to adjust temperature of shower without being in it. Parking was also a bit annoying having to validate after every time leaving having to waste 10 minutes waiting every time was definitely annoying.
Stayed 1 night in Jan 2025

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Heater in the room didn’t work. Paid breakfast was terrible. Construction going on. I hadn’t remembered that, the last time I stayed at a Hilton Garden in Carlsbad, it was the same. I won’t forget the next time.
Stayed 1 night in Jan 2025

8/10 Good

Donna

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service, rundown and terrible beds

Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Stayed 1 night in Jan 2025

8/10 Good

Tracy

Liked: Staff & service
Totally not as described on Orbitz. No restaurant. They did have a bar, but it was not open. No shuttle either. Was originally given a room in an area they’re renovating- even though the hotel was empty. Didn’t want to hear workers so they gave me another room. This one was recently renovated. So recently that there was a tool box left in the room… so had it been cleaned? This new room was an adjoining one, and there’s zero sound protection between the rooms. I literally heard my neighbors entire phone conversations. Breakfast was your standard stuff. Nothing special. And the creamer was out - something the server or breakfast prep person should have never put out to begin with. Staff was lovely, but I wouldn’t stay again.
Stayed 1 night in Jan 2025

2/10 Terrible

reagan

Liked: Cleanliness
Disliked: Property conditions & facilities
Construction noise was ridiculous, early every morning
Stayed 4 nights in Dec 2024

10/10 Excellent

Heriberto

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great environment.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Property conditions & facilities
One night stay was very good
Stayed 1 night in Dec 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a nice stay!
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Staff & service

Very stressful experience

When we checked in we were given a room without heating (on the coldest day of the year) and without hot water and the elevator was being used by workmen and had no proper walls or floor. We told the desk clerk about the room issues and he gave us another room, same problems. Finally on the third try we were given a room in another wing and it was very good. Breakfast, which was advertised online as $18 value was buffet style and listed as $8.95 value at the hotel. I was very disappointed in its value.
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

ALVARO, DOUGLAS

Traveled with family
Disliked: Cleanliness, property conditions & facilities
BATHROOM CLOGGED,TOILET DIRTY,CLOGGED
Stayed 1 night in Dec 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Morgan

Traveled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

AZ

Stayed 1 night in Oct 2024

4/10 Poor

Danielle

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Jackhammers, mini beds and fire alarms, oh my

This was likely the worst Hilton I’ve ever stayed at. The location and lobby were ok, free parking, but it went downhill from there. We reserved a room with 2 queen beds. We got a room with 2 queen beds, but the mattresses were full size. The photo shows how the beds stick out a good foot from the mattress, perfect for hitting your shins on. The pool and hot tub were closed despite it being 80+ degrees. Pillows were so flat, my head rested on the mattress. A fire alarm went off in one of the towers and my husband got locked out of the room for about 20 minutes until the elevator turned back on. He wanted to use the stairs, but apparently the stairwell was locked, the room was dinged up and outdated, but they are in the process of updating the hotel. None of those would be that bad until the jackhammer from the room next door kept going off. We had a long day of sightseeing and wanted to rest and deal with a headache before going to a show for the evening and there was a JACKHAMMER going on. Literally the room next door to us, the walls were shaking and we had to scream to be heard. The front desk said there was nothing they could do because they were fully booked and couldn’t move us. Why the hell are they booking rooms directly next to rooms under construction? Common sense would dictate the surrounding rooms would be uninhabitable due to the noise, but then Hilton wouldn’t get as much money, so who cares that I paid full price for a room I couldn’t even rest in.
Stayed 3 nights in Nov 2024

6/10 Okay

Quisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Corey

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Both mornings the phone in my room rang once and woke me up (I did not schedule a wake up call). The AC didn’t work, so the room was warm. Construction was ongoing.
Stayed 2 nights in Nov 2024

2/10 Terrible

Bret

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Jaime

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Jaylene

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was under construction, and the spa was not in service. These things should be listed when booking.
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024