Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Exterior
Exterior
Property amenity
Outdoor pool
Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • Pool
  • Free airport shuttle
  • Gym
  • Housekeeping

Explore the area

Map
3401 E University Drive, Phoenix, AZ, 85034
  • Diablo Stadium
    5 min drive
  • Tempe Town Lake
    7 min drive
  • Tempe Beach Park
    8 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    7 min drive

Room options

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

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About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Hotel in South Mountain
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a spa tub, a business center, and conference space.
Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel provides a spa tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This hotel offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 79.00
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 79.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 79.00 (subject to availability)
  • Late check-out fee: USD 79.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport
Holiday Inn Express Hotel Suites Phoenix Airport
Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel
"Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel"

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 975 out of 1502 reviews" "
Rating 8 - Good. 321 out of 1502 reviews" "
Rating 6 - Okay. 109 out of 1502 reviews" "
Rating 4 - Poor. 58 out of 1502 reviews" "
Rating 2 - Terrible. 39 out of 1502 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond, West Sacramento

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and experience.
Stayed 1 night in Aug 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rosita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Kind staff. Brenda in the breakfast area was awesome! Kind, hardworking and great food!
Stayed 1 night in Aug 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty clean, safe and good location They have pretty good breakfast choices and coffee
Stayed 1 night in Aug 2024

10/10 Excellent

Bhavinkumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and they have given all the required amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
No problems. I would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly service at the front desk, and a quiet, comfortable stay. Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We enjoyed our stay. Check-in was quick and easy. Staff was friendly with great customer service. Room was clean. Room felt nice and cool especially in this Phoenix heat. Breakfast was really good with plenty of options to pick from.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brenda at breakfast was so friendly & helpfull.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

CURTIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and 24 hour airport shuttle. Met all my needs.
Stayed 1 night in Aug 2024

10/10 Excellent

CURTIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean rooms. Prompt shuttle service to and from airport. Would stay there again if I make it back to Phoenix.
Stayed 1 night in Aug 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect got us to and back from the airport!:)
Stayed 1 night in Jul 2024

10/10 Excellent

STEVEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are happy with the customer service and amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Dania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle option from the aireport is convenient . Room was clean and quiet. Breakfast was good and the hours were reasonable to attend. Pool could have been a littke cleaner as there were bird bits floating in it. It wasnt really well attended to.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raymond

Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good breakfast choices.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vasile

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Aug 2024