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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Free buffet breakfast
Exterior
Outdoor pool
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Parking available
  • Pool

Explore the area

Map
3401 E University Drive, Phoenix, AZ, 85034
  • Chase Field
    ‪7 min drive‬
  • Phoenix Convention Center
    ‪7 min drive‬
  • Arizona State University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(92 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(125 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Free daily buffet breakfast

Holiday Inn Express & Suites Phoenix - Airport North by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, (1822)
$103 nightly
The price is $103 total
includes taxes & fees
Holiday Inn Express & Suites Phoenix - Airport North by IHG

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in South Mountain
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This hotel offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge.

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1131 out of 1656 reviews
Rating 8 - Good. 318 out of 1656 reviews
Rating 6 - Okay. 110 out of 1656 reviews
Rating 4 - Poor. 56 out of 1656 reviews
Rating 2 - Terrible. 41 out of 1656 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica, Stevens Point

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport - good breakfast in the morning
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Six minutes to airport, clean, updated
Stayed 1 night in Mar 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Tanya

Stayed 1 night in Mar 2025

4/10 Poor

Kenj

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property's positive are: location close to airport and safe neighborhood. I would find someplace else to stay. On arrival, we were given a key card to a room occupied by four high school students. Room we were assigned was broken down and gross. Furniture was dirty and worn out. Bathroom had mildew/mold surrounding fixtures. Lighting was dark and floors have a film of dirt on them. Cheap, one ply toilet paper and thin, scratchy towels. Trim is pulling apart from door and window frames. Blinds did not operate properly. TV remote did not work and no streaming. Analog dial microwave in room. NO coffee maker in room unless requested because hotel encourages you to "sip sustainably" and go to lobby for your morning coffee. Pool was closed when we were there and we had to go next door to a hotel to use their pool. Front desk staff annoyed/irritated about pool situation and did not want to provide towels to guests to take to other pool. Pass on this place and stay elsewhere.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Stayed 1 night in Mar 2025

2/10 Terrible

Miguel

Stayed 1 night in Jan 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant atmosphere. Everyone has been very courteous
Stayed 1 night in Mar 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable and there was a free shuttle to the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Stayed 1 night in Mar 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was not very clean, and it was loud. I reported a terrible spill in the elevator, which was still there when I returned from getting food and remained in the morning. The exterior doors were dirty and loose. Additionally, both the staff and the guests were unfriendly. This was my first experience like this.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

6/10 Okay

Cory

Traveled with family
Stayed 1 night in Mar 2025

8/10 Good

sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Shuttle service to and from the airport was efficient.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Very family friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Isabel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hot tube wasn’t working and the pool was super cold (heat wasn’t working) one of the heaters in our room wasn’t working either
Stayed 1 night in Mar 2025

10/10 Excellent

Norman

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient shuttle service, close to airport. Staff is helpful and friendly. Breakfast above average.
Stayed 1 night in Mar 2025

10/10 Excellent

Gwen

Stayed 1 night in Mar 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa Anne

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was nic
Stayed 1 night in Mar 2025