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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Free buffet breakfast
Property amenity
Exterior
Outdoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Parking available
$94
includes taxes & fees
Dec 26 - Dec 27

Explore the area

View in a map
3401 E University Drive, Phoenix, AZ, 85034
  • Place, Salt River
    ‪14 min walk‬
  • Place, Esteban Dog Park
    ‪3 min drive‬
  • Place, Arizona State University
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(146 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(108 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

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4.7 out of 5, Exceptional, 2,125 reviews
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About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in South Mountain
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This hotel offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge.

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1235 out of 1779 reviews
Rating 8 - Good. 329 out of 1779 reviews
Rating 6 - Okay. 120 out of 1779 reviews
Rating 4 - Poor. 55 out of 1779 reviews
Rating 2 - Terrible. 40 out of 1779 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Coleen, Wichita

Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

8/10 Good

John

Good place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always my go to when I am flying. You can keep your vehicle there for a price which is okay with me considering they have a shuttle to and from the airport.
Stayed 1 night in Aug 2025

6/10 Okay

Jesse

Traveled with family
Stayed 1 night in Aug 2025

4/10 Poor

Paige

Stayed 1 night in Aug 2025

10/10 Excellent

Blanca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

WILLIAM

Stayed 1 night in Aug 2025

10/10 Excellent

ANNETTE, Tijeras

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great propert, clean, breakast was good
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and extremely clean location
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that we had a convenient shuttle to the airport!
Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Stayed 2 nights in Aug 2025

10/10 Excellent

Mike, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the property. They staff was very helpfull.
Stayed 1 night in Aug 2025

2/10 Terrible

SHIVA KUMAR

Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Keep doing the great job
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard & Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice overnight stay. We appreciate shuttle service with the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town with a friend for one night only and needed a hotel close to the airport and close to my employer and this Holiday Inn was perfect. The free airport shuttle was really convenient-just call when you arrive and they send a driver, who arrived in under 10 minutes. We checked into the room early (thanks, rewards membership!) and the room was clean and comfy. However, after a mishap with the door handle when we left the room for the first time, we were quickly given a new room across the hall. Unfortunately, the key card reader wasn't working well on that room door, so then we were placed into one more room. For us this was not a big inconvenience but the staff (Mia at the front desk) was so apologetic and made things right by giving us dinner and drink vouchers for the Hilton Garden hotel (their 'sister' hotel). The hotel manager also called our room to make sure we were happy. Every staff member we saw or spoke to was so kind and helpful. The coffee brew system was a nice touch-available 24-7. Free breakfast was quite a spread, lots of options for any dietary preferences.
Stayed 1 night in Aug 2025

10/10 Excellent

Kendal

Stayed 1 night in Jul 2025

10/10 Excellent

Lini

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Aug 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like shuttle service to and from airport!
Stayed 1 night in Aug 2025

2/10 Terrible

Isaiah

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was polite and the rooms were clean
Stayed 1 night in Aug 2025