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Best Western Downtown Phoenix

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Downtown Phoenix

Outdoor pool, sun loungers
Exterior
Lobby
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Hot Tub
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
620 N 6th St, Phoenix, AZ, 85004
  • Roosevelt Row
    1 min walk
  • Arizona Center
    4 min walk
  • Arizona State University - Downtown Phoenix
    5 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    10 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • 429 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 429 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 429 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 429 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Breakfast included
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Free WiFi
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4.6 out of 5, Wonderful, (1131)
The price is $151
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$170 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Best Western Downtown Phoenix

Hotel in Downtown Phoenix
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Best Western Downtown Phoenix offers 90 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to an outdoor pool, Best Western Downtown Phoenix provides a spa tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This Phoenix hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).

Best Western Downtown Phoenix has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Dining table
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Best Western Downtown Phoenix Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 546 out of 1008 reviews" "
Rating 8 - Good. 253 out of 1008 reviews" "
Rating 6 - Okay. 114 out of 1008 reviews" "
Rating 4 - Poor. 44 out of 1008 reviews" "
Rating 2 - Terrible. 51 out of 1008 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin, Prescott Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a concert, walking distance to the venue, very comfortable rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Amenities
Stayed 1 night in Aug 2024

8/10 Good

Kathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at 1:40 pm and was told that if we wanted to check into our room there was a $25 early check in fees. We chose to wait until we could check in without the extra cost. the room ready but we had to wait. I could understand the extra charge if we showed up 3 to 4 hrs early. We were allowed to check in once it was 2pm without the extra charge.
Stayed 1 night in Aug 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the cleanest best western I’ve ever stayed at
Stayed 2 nights in Aug 2024

10/10 Excellent

DEBBIE

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Iván

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service
Front desk staff were very nice. However, another resident at the hotel was harassing my daughter and I. He followed me down an empty hallway at night, tried to enter the laundry room when I was alone in there. I had to yell at him to leave me alone. He was riding the elevator up and down in the hotel trying to talk to women. I have NO doubt that he was trying to corner me alone so that he could sexually assault or grab me out a side door to kidnap me. The hotel offered to move my room or comp me a night since I felt so unsafe I wanted to leave. BUT, they should have kicked HIM out. No women should feel unsafe around another hotel resident. The assistant manager said that he would look at the video surveillance, which would have corroborated everything I was reporting to them. Then, I never heard a word back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Clean
Quick stay just to attend the baseball game and work in the Phoenix Office. The following day didn’t need anything fancy, but the least they could do is have two bottles of water in the room.
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Sean

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Yahira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this location, very nice staff members, breakfast was great as well… It would be awesome if they have flyers and maps for tourist !!! And maybe some restaurants menus ! Is a 9/10 very clean as well !
Stayed 3 nights in Aug 2024

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No suite
I ordered a suite for my birthday and it was just a regular room with two beds a sofa and a kitchenette. Not special plain Jane.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lars G

Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Amenities
It was a good hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Stayed 1 night in Jul 2024

10/10 Excellent

NESTOR

Stayed 1 night in Jul 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Hotel was wonderful. The only issue we had was the carpet cleaning. Our room was not cleaned by housekeeping on Thursday because the carpets were being cleaned. Also, the tubes and hoses lining the entire length of the corridor made it tricky trying to step over them.
Stayed 3 nights in Jul 2024

2/10 Terrible

Roberto

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
We won’t go back !!!!!!
Be wary that this hotel will charge you a $100 deposit when checking in. This is not advertised anywhere online or on their website. The front desk people were not being helpful or understanding at all about this and claimed it was required even though our room was paid for. This is ridiculous as it has to be on a debit card and not cash or tap, most other hotels don’t require this. At least let potential customers know about this to plan accordingly. Also the construction guy was sitting outside in his truck all night watching us swim. It is very uncomfortable having someone watch you and more so when they park next to your car and look at you when you get in and laugh.
Stayed 1 night in Jul 2024

4/10 Poor

Jose

Liked: Property conditions & facilities
Disliked: Cleanliness
The bathtub was dirty and parking was expensive
Stayed 1 night in Jul 2024

8/10 Good

Mark

Stayed 1 night in Jul 2024