Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

Exterior
Reception
Room amenity
Point of interest
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry
$103
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
4575 East Irma Lane, Phoenix, AZ, 85050
  • Desert Ridge Marketplace
    ‪7 min walk‬
  • Musical Instrument Museum
    ‪15 min walk‬
  • Mayo Clinic Hospital
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪31 min drive‬

Room options

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(88 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility, Access Tub)

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room Assigned at Check-in

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (Extra Floor Space)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

Hotel in Desert Ridge
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG offers 104 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix North Scottsdale
Holiday Inn Express Hotel Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale
Holiday Inn Express Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale by IHG
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Express Phoenix Scottsdale

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1003 reviews
Rating 8 - Good. 196 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room. Clean, very accessible. Hot shower, mini fridge and microwave
Stayed 1 night in May 2025

10/10 Excellent

Carmelito

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in May 2025

8/10 Good

Cory, Cottonwood

Stayed 1 night in May 2025

2/10 Terrible

Janet

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT was good...people were nice
Stayed 1 night in May 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything went well. My only concern was I asked how to work the desk lamp and the desk person didn't know how it worked.
Stayed 2 nights in May 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Museums, dining, entertainment nearby. Only negative was highway road noise at the pool.
Stayed 4 nights in May 2025

10/10 Excellent

Peggy

Business traveler, Traveled with partner
Excellent stay, very clean. Awesome staff
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean hotel, breakfast was good and it was in a good location! Would definitely stay again!
Stayed 3 nights in May 2025

4/10 Poor

David

Stayed 1 night in May 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

10/10 Excellent

Gloria

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Missy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good spot if you're in Phoenix to attend the Musical Instrument Museum. Breakfast was varied and above average for a free hotel breakfast. Rooms were clean and comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Jennie

Liked: Cleanliness, property conditions & facilities
Friendly staff. We would definitely stay there agan.
Stayed 1 night in May 2025

8/10 Good

Cassandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, comfy bed.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Swing and a miss

Never accept a room ending on "01". All you hear is the freeway. We've stayed here on several occasions and between the freeway noise and mildew in the bathroom sink, it was the worst stay ever.
Stayed 2 nights in May 2025

10/10 Excellent

MATTHEW

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scottsdale visit

Great place and area to stay around we always try to here
Stayed 1 night in May 2025

2/10 Terrible

Kelly

Business traveler
Disliked: Staff & service, property conditions & facilities

Employees Need Further Training

After we completely Checked in we were notified the hotel had no water. There obviously is No Standard Operation Of Procedure of how to handle this situation with guests. There also needs be training of the front desk employees on how to at least be somewhat sorry for the inconvenience. We stayed due do an 8 hour drive in and it was too late to try to find other Accomodations. Woke up the next morning to shower and the hotel had no hot water. As a guest there was no notification. You had to go down to the front desk to be notified that there was no hot water. I understand that things out of the hotels control can happen. The lack of concern and communication from the staff was unacceptable. This hotel being close to Mayo Clinic has many, including myself, that are there for medical treatments, appointments and need running water.
Stayed 2 nights in May 2025

4/10 Poor

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Vicki

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient and it was clean. I felt safe and the staff was nice.
Stayed 1 night in Apr 2025