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Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

Exterior
Exterior
Interior detail
Room amenity
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
4575 East Irma Lane, Phoenix, AZ, 85050
  • Desert Ridge Marketplace
    ‪7 min walk‬
  • Musical Instrument Museum
    ‪15 min walk‬
  • Mayo Clinic Hospital
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Room amenity

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Room amenity

Suite, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room Assigned at Check-in

In-room safe, desk, laptop workspace, iron/ironing board

Room Assigned at Check-in

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications, Mobility, Access Tub)

Room amenity

Suite, 1 King Bed with Sofa bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Extra Floor Space)

Room amenity

Suite, Multiple Beds (Extra Floor Space)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG

Hotel in Desert Ridge
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG offers 104 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix North Scottsdale
Holiday Inn Express Hotel Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale
Holiday Inn Express Phoenix North Scottsdale
Holiday Inn Express Hotel Suites Phoenix North Scottsdale by IHG
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Express Phoenix Scottsdale

Holiday Inn Express Hotel & Suites Phoenix North Scottsdale by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1080 reviews
Rating 8 - Good. 239 out of 1080 reviews
Rating 6 - Okay. 70 out of 1080 reviews
Rating 4 - Poor. 30 out of 1080 reviews
Rating 2 - Terrible. 44 out of 1080 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Traveled with partner
Convenient
Stayed 1 night in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, safe, comfortable, good breakfast
My room was spotless, smelled good, the bed was comfortable, temperature good, front desk person, JP was polite, kind, friendly and helpful. Breakfast was very good and the employees in the buffet area were also very friendly. My only issue is the lights in the room. There's no such thing as simple on/off switches anymore I guess and I guess the lights are on one circuit. All the lights in the room go on when you put your door card in the slot at the door. Good at night, not so good at 6 am. No light over the coffee maker so I used the bathroom light for that since I couldn't handle all the lights in the room blazing in my eyes at 6 am. But if that's the cost for a clean, comfortable, safe room, I'll take it. This is my second stay here, and I will stay here again next Christmas. Plus, they could accommodate my request for an early check-in. It's a good place to stay at in my opinion.
Stayed 1 night in Dec 2024

6/10 Okay

William

The handle to the bathroom sink was dirty. It appeared to have soap or lotion on it. It was very noisy - the Arizona Highway 101 is a stone's throw from the property. The requirement to put a card into a power management slot to turn on the electrical power in the room is concerning (why) and aggravating.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
It was a great stay. Staff was helpful and very friendly. Property was well kept and vey clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alpie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 2 nights in Dec 2024

10/10 Excellent

Rob, Hackensack

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Near shopping, restaurants and the Musical Instrument Museum.
Stayed 1 night in Dec 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great - room was decent… odd that the ‘cleaning’ during my stay was just making the bed and straightening up. I was only there two nights, so no big deal, just thought it was odd the shower wasn’t cleaned. It’s always nice to have breakfast included!
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fix you key card issue
Overall solid stay. Room was clean upon arrival. Felt the double queens were “full” size but was “ensured” those were queens. Nonetheless friendly house cleaning. Front desk ok. Room keys only 1 of 2 would work had to continue to stop by front desk to get key re-programmed. Breakfast was good and clean lobby area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sharon

Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruben Bernal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Manjinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Keyrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Terrible experience. First night the air conditioner was very loud making it nearly impossible to sleep and when the sun came up the window blind would not close all the way the the sun woke us up, not to mention all the noise. I complained in the morning and they switched us to a different room. The second night was very loud. People running upstairs above our room and the worst part was the remote control did not work for the tv so I called room service. They sent a guy with a new remote and that remote Was not really working as well? He said it was the t v and and did I want to change rooms. It's already a hassle moving rooms. One time I did not want to move again. I think all the noise was multiple kids soccer teams in the hotel, not sure.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in AZ!
Very efficient staff who provided exceptional service. The room where we stayed was very clean. The bed was comfortable. The location of this hotel was the main reason we stayed here. It is about 2 miles away to Mayo Hospital where I had some tests and procedures. They also provided shuttle ride to and from the hospital.
Stayed 3 nights in Dec 2024

8/10 Good

Lansing

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the room was lit. On the downside. Both the usb charging ports were not working. Altogether i liked the experience and will return one day.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth Ann, Omaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping, dining, Starbucks, major highway. Will definitely stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Randy

Stayed 1 night in Dec 2024

10/10 Excellent

Olufemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Noisy neighbors
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made reservations for my son, he really enjoyed his time there.
Stayed 2 nights in Nov 2024

4/10 Poor

Amir

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unskilled front desk -registration
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024