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Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel

Terrace/patio
Point of interest
Outdoor pool, pool umbrellas, sun loungers
Point of interest
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
3131 North Scottsdale Road, Scottsdale, AZ, 85251
  • Scottsdale Stadium
    9 min walk
  • Lo-Lo's Chicken and Waffles
    2 min walk
  • Center Parkway - Washington Station
    7 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    12 min drive

Room options

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Balcony

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

  • Sleeps 4
  • 1 King Bed

Similar properties

Meeting facility

HYATT house Scottsdale/Old Town

Pool
Hot Tub
Breakfast included
Pet friendly
4.3 out of 5, Excellent, (1007)
The price is $149
per night
$170 total
includes taxes & fees
Jan 6 - Jan 7
HYATT house Scottsdale/Old Town

About this property

Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel

Hotel in Downtown Scottsdale
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center. Housekeeping is available once per stay.
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel offers 169 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel provides a spa tub and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 872 square feet (81 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 872 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 15 2025 to May 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Scottsdale Old Town
Holiday Inn Express Scottsdale Old Town
Holiday Inn Hotel Old
Holiday Inn Old
Holiday Inn Express Hotel Old Town
Holiday Inn Express Hotel Suites Scottsdale Old Town

Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews" "
Rating 8 - Good. 250 out of 1001 reviews" "
Rating 6 - Okay. 91 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice. Our room had two queen beds and a pullout couch. The beds were good. Breakfast was pretty decent. On the first day, they had like a southwest style egg that we liked more than just the plain eggs. My kids enjoyed the pool. The room did get a little warm after we showered and it did take a little bit to cool back down.
Stayed 4 nights in Jul 2024

8/10 Good

Terry

Stayed 1 night in Sep 2024

10/10 Excellent

Robert Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The AC worked great, the pillows were great, and the continental breakfast was better than most I’ve had.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
I gave the hotel high Marks. My one and only complaint had to do with the lack of a business center, which I rely upon whenever I travel.
Stayed 3 nights in Sep 2024

10/10 Excellent

janice

Stayed 1 night in Aug 2024

6/10 Okay

Ahadu

Stayed 2 nights in Aug 2024

8/10 Good

Trista

Traveled with family
Liked: Cleanliness, staff & service
The property was in a nice area. It was quiet. The staff was very nice. However, the elevators were not very reliable. They were both out of order at one time. The jacuzzi was taped off and not in use.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marivel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great until we got stuck on elevator for a few minutes. Person who opened elevator not great attitude
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Shortey

Stayed 1 night in Aug 2024

6/10 Okay

Ninaricci

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location was great.. the property condition need attention first of all the elevator was not working properly I got stuck for 5 min in the elevator it was so hot inside being over 100 degrees in AZ and then my brother in law got stuck for 15 minutes inside also none of the staff or management did not reach out to ask us how we were doing or apologize for the inconvenience nobody POOR MANAGEMENT !!! … it was only 1 front desk person really helped us was Jamie she was awesome and sincere . She was Not on duty when all the incidents happened but we told her what had happened and she show a sincere and apologetic but the manager that was on duty did not care at all…
Stayed 4 nights in Sep 2024

10/10 Excellent

chris

Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Stayed 4 nights in Aug 2024

10/10 Excellent

Ezrah

Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size of the suite, the balcony, the bed, the big hot tub under the stars and palm trees, the breakfast and the location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dewayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Blanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

DeKaylon

Liked: Staff & service, property conditions & facilities
Decent for what it’s worth
Stayed 1 night in Aug 2024

10/10 Excellent

Mitzi

The furniture in our room was getting a little warn looking. However it was clean and comfortable. The staff was nice and polite.
Stayed 2 nights in Sep 2024

10/10 Excellent

Saraphine

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Staff & service, property conditions & facilities
It was great
Stayed 2 nights in Aug 2024

6/10 Okay

Kent

Liked: Cleanliness, staff & service
There was no thermostat in the room. The knobs on the A/C unit had no numbers to help regulate the temperature.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an abundant of options for meals that was close by. Enjoyed the small patio.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter, Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024