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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Property amenity
Free daily buffet breakfast
Point of interest
Outdoor pool, open 7 AM to 10 PM, free cabanas, pool umbrellas
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
$174
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
5285 E Baseline Rd, Gilbert, AZ, 85234
  • Place, Banner Gateway Medical Center
    ‪8 min walk‬
  • Place, A.T. Still University
    ‪17 min walk‬
  • Place, Riparian Preserve at Water Ranch
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(86 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communication)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
Staybridge Suites Phoenix East - Gilbert by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 868 reviews
Staybridge Suites Phoenix East - Gilbert by IHG

About this property

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Gilbert hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers 100 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 14 years old are not allowed in the hot tub.

In addition to an outdoor pool, Holiday Inn Express & Suites Phoenix East - Gilbert by IHG provides a hot tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station. Guests can use the outdoor pool at a partner property.

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 10 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1001 reviews
Rating 8 - Good. 147 out of 1001 reviews
Rating 6 - Okay. 27 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

DANIKA

Stayed 1 night in Nov 2025

10/10 Excellent

Roch

Liked: Cleanliness, amenities, property conditions & facilities
everything was great
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Staff breakfast clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Bruce

Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good night's sleep. Quiet, well maintained property.
Stayed 1 night in Oct 2025

10/10 Excellent

Ray

Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Adreanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was nice and relaxing. The bed is very comfortable and the room was clean. The staff had great customer service and very welcoming. The breakfast had so many options and was delicious. Would highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Stayed 1 night in Oct 2025

8/10 Good

Katherine

Stayed 3 nights in Oct 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay of two nights. Staff was friendly and helpful. Our room was fantastic.
Stayed 2 nights in Oct 2025

8/10 Good

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pillows
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid option for a night or two. Consistent with other new or renovated Holiday Inn Express properties.
Stayed 1 night in Oct 2025

2/10 Terrible

Frankie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
More options of yogurt, other than flakes for cereal options. Do not make guest pay more because you're hotel is full.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bryttnie

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was really good. The staff kept the dining room very clean. The rooms were very clean. Pool was the coolest part of this experience. The beds were a little stiff but overall a great place to stay. And this hotel is very close to everything around.
Stayed 1 night in Oct 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Oct 2025

10/10 Excellent

mishayla

Liked: Amenities
Happy
Stayed 1 night in Oct 2025

10/10 Excellent

Hillary

Stayed 1 night in Oct 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

10/10 Excellent

Rambert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jarred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and central localtion

This is A newer hotel that was very clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Very very clean with VERY comfortable beds.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was top notch. Will definitely stay here when I return to Arizona early next year!
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new hotel. Clean comfortable and great pool and hot tub. Very relaxing!
Stayed 2 nights in Oct 2025