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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Seasonal outdoor pool, open 7 AM to 10 PM, free cabanas, pool umbrellas
Exterior
Exterior
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
5285 E Baseline Rd, Gilbert, AZ, 85234
  • Banner Gateway Medical Center
    ‪9 min walk‬
  • A.T. Still University
    ‪2 min drive‬
  • Superstition Springs Center
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Staybridge Suites Phoenix East - Gilbert by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, (706)
The price is $152
per night
$174 total
includes taxes & fees
Apr 18 - Apr 19
Staybridge Suites Phoenix East - Gilbert by IHG

About this property

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Gilbert hotel with free breakfast
A 24-hour fitness center, a hot tub, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers 100 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 14 years old are not allowed in the hot tub.

In addition to a seasonal outdoor pool, Holiday Inn Express & Suites Phoenix East - Gilbert by IHG provides a hot tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary. Guests can use the outdoor pool at a partner property.

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from January to December
Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 632 out of 810 reviews
Rating 8 - Good. 127 out of 810 reviews
Rating 6 - Okay. 23 out of 810 reviews
Rating 4 - Poor. 9 out of 810 reviews
Rating 2 - Terrible. 19 out of 810 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

derek

Stayed 1 night in Dec 2024

10/10 Excellent

suann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very nice breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert, Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stay
The hotel is nice and staff is great. Bed was hard as a rock and tge air conditioner was very noisy.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice in Gilbert
Great breakfast-oatmeal, eggs, sausages, cinnamon rolls (yum), yogurt, bagels. A variety of juices. Gym, pool and hot tub a nice plus. Nice and fritstaff.
Stayed 6 nights in Dec 2024

10/10 Excellent

Maria

Liked: Amenities
Overall was a great experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2024

8/10 Good

Russell

Stayed 7 nights in Nov 2024

2/10 Terrible

Lawrence, LIC

Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and lovely.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel, Mesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay here when we visit friends and haven’t been let down. Always clean and always get a bunch of fresh towels. Breakfast had a great selection.
Stayed 1 night in Nov 2024

8/10 Good

Dan

Traveled with group
Near the airport.
Stayed 1 night in Dec 2024

8/10 Good

Linda

It was a typical hotel. Nothing special. Staff not particularly friendly, just polite
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!
Everything was perfect! We were there 5 days. The room was clean, comfortable. Breakfast was good-nice variety. Front desk was cheerful and helpful. I rarely give a perfect rating, but they were the best! They were continuously cleaning! Nice pool and patio area! The best!
Stayed 4 nights in Dec 2024

10/10 Excellent

Nancy, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was amazing, despite a mix up with our room reservation (supposed to be a handicap room). They upgraded us to a suite, not ideal, but we made it work. They were amazing!
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most everything was fine, but I was bothered that there were NO recycling containers available on the property.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marc

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was people staying above us made a racket until 12 am
Stayed 4 nights in Nov 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
The young lady at the front desk was so helpful and amazing!! Her customer service skills are impeccable!
Stayed 1 night in Nov 2024

8/10 Good

Ernest

Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Lawrence, LIC

Liked: Cleanliness
Nothing unique
Stayed 7 nights in Nov 2024

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bernice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and quiet. Room used to be a smoking room as you could see melt/burn marks on the carpet and what looked like a large make up mishap on the carpet as well. Also, when you turned up the air conditioner you could smell stale cigarette smoke. Staff were helpful and friendly. Pool was beautiful but in the shade a lot. Do not recommend ground floor rooms as you are unable to open your blinds for light as anyone walking by can see right into your room.
Stayed 4 nights in Nov 2024