Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel

Exterior
Exterior
Outdoor pool, sun loungers
In-room safe, desk, laptop workspace, soundproofing
Outdoor pool, sun loungers

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • Air conditioning

Explore the area

Map
24655 NORTH 23RD AVENUE, Phoenix, AZ, 85085
  • Happy Valley Towne Centre
    2 min walk
  • Six Flags Hurricane Harbor Phoenix
    6 min drive
  • Victory Lane Sports Complex
    7 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley)
    5 min drive

Room options

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Leisure)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel

Hotel in Deer Valley
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel offers 96 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business amenities consist of a 24-hour business center, a meeting room, and coworking spaces. A complimentary breakfast is offered each morning. This business-friendly hotel also offers laundry facilities, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Phoenix North Happy Valley

Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 328 out of 381 reviews" "
Rating 8 - Good. 37 out of 381 reviews" "
Rating 6 - Okay. 8 out of 381 reviews" "
Rating 4 - Poor. 1 out of 381 reviews" "
Rating 2 - Terrible. 7 out of 381 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Stayed 1 night in Sep 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is wonderful, hotel is clean! Close to the shopping center
Stayed 2 nights in Aug 2024

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great, but with one major disappointment
In general, everything was wonderful. There is just one reason that we had an issue, and it may not affect most travelers, but for us it was important. When we checked in late at night, I requested a late check out for the following day because it was going to be very hot that day and we didn’t have plans until evening so we were hoping to utilize the pool and still be able to shower before checking out, and keep our luggage cool and items from melting. The front desk lady at check in told us that shouldn’t be a problem, and to call down in the morning to make the request. We called just after 8 AM and we were told they could not accommodate our request and we would still need to be out by 11. We were given a paper at check in that said due to our IHG hotels member status, one perk is late check outs! The person we spoke to was unbending. We also went down to talk to them in person and the same woman said absolutely no flexibility and that all the late check out requests had been filled, which I find a little hard to believe by 8 AM. I told Her that I initially requested it the night before and was told to call in the morning, which we did right away. We are understanding people, but in this instance, we were super frustrated by the lack of flexibility and customer service. We explained that we would need to leave all of our belongings in a very hot car throughout the day and find things to do to occupy our time all day in the heat. Not cool. Food was ok and place was clean!
Stayed 1 night in Aug 2024

10/10 Excellent

Leuart

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in the area. Clean hotel. Nice staff. Rooms are clean and updated. Really nice rooms for the price and thats why we keep coming here.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and breakfast was nice. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Frank

Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at this property. Everything was very clean and neat, it is immediately adjacent to a very well-appointed shopping center and yet it was very quiet. I was impressed by the breakfast bar and the staff was courteous and helpful. Great stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shelly Po

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jae Woo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good beakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Dloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Nicholas Matthew and Malia all were amazing professionals I did not want to check out and return to work Very comfortable clean and great breakfast I love the fact you offered turkey for breakfast. I do not eat pork!! I will return on my next business trip Respectfully Mr D. Mitchell
Stayed 1 night in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Harry Nicholas Demetres

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was pleasant.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor A

Liked: Cleanliness, amenities
Very generous and competent staff members
Stayed 3 nights in Aug 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so nice and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and love the area
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024

10/10 Excellent

Carolyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful all staff was
Stayed 1 night in Aug 2024

10/10 Excellent

johnson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff ..
Stayed 1 night in Aug 2024