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Holiday Inn Express & Suites Tempe by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Tempe by IHG

Free breakfast
Exterior
Point of interest
1 bedroom, desk, soundproofing, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Pet friendly
  • Gym
$100
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
1520 W Baseline Rd, Tempe, AZ, 85283
  • Arizona Mills Mall
    ‪3 min walk‬
  • Arizona Grand Golf Course
    ‪12 min walk‬
  • Arizona State University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communication Accessible)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Tempe by IHG

Hotel in South Tempe
Along with an outdoor pool, this hotel has a fitness center and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a hot tub, and self parking.
Holiday Inn Express & Suites Tempe by IHG offers 128 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Holiday Inn Express & Suites Tempe by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 888 square feet (82 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Tempe by IHG has designated areas for smoking.

A complimentary breakfast is offered.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 888 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Tempe
Holiday Inn Express Tempe
Holiday Inn Express Hotel And Suites Tempe
Tempe Holiday Inn
Holiday Inn Tempe
Holiday Inn Express Tempe Hotel
Holiday Inn Express Hotel Suites Tempe

Holiday Inn Express & Suites Tempe by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Surinder

Liked: Cleanliness, amenities, property conditions & facilities
Nice cosy place close to shopping areas
Stayed 4 nights in May 2025

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great space for an overnight stay

The front desk agent was accommodating and courteous, and stayed beyond her shift to assist us. The room was quiet and clean with ample space for the two of us.
Stayed 1 night in May 2025

10/10 Excellent

Tanika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice quiet Hotel my room was clean the people at the front desk was nice the pool area and jacuzzi and exercise room was nice it's a very convenient place to be with school and shopping the only thing is I still haven't got my security deposit back yet but I guess you still have time
Stayed 1 night in May 2025

4/10 Poor

Glen

Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Aurelia

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Staff & service
I purchased three bottles of water at $3 each but was charged $15. I brought this to the receptionist’s attention at the time, and she assured me that the issue had been resolved. However, the incorrect charge has since appeared on my final bill, and no refund was issued. It’s disappointing when someone gives their word but doesn’t follow through—it feels dishonest and unprofessional. Additionally, after returning home, I noticed I had been charged a $100 deposit twice. When I called to inquire, I was told that both charges would fall off my credit card within seven days. I hope this is the case, but given the previous experience, I felt it necessary to document everything.
Stayed 3 nights in May 2025

8/10 Good

Niladri

Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in everything, and a very good options for breakfast
Stayed 1 night in May 2025

10/10 Excellent

Georgina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff, great Hotel!

Grata bienvenida de Hector, siempre sonriente y atento, trato amable, habitacion super limpia, no hubo ruidos, descansamos excelente, Buen desayuno. DEfinitivamente volveremos! Gracias!
Stayed 1 night in May 2025

10/10 Excellent

CARYL

Stayed 2 nights in May 2025

10/10 Excellent

lizeth

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Maydelin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First the hotel is outdated . Elevators didn’t work . I was assigned to room on first floor . When we got to room and pulled the bed covers there was old dry blood on the sheet. I went to the front desk and we were relocated to the second floor , we had luggage and no elevators . When I went to take a shower there were hairs in the tub. I expressed my dissatisfaction to the front desk attendant and she said she would notify her manager and she would probably contact me and issue a refund . I’m still waiting for the phone call and refund . Last time I will stay at a Holiday Inn.
Stayed 1 night in May 2025

10/10 Excellent

Marisela, Yuma

Liked: Cleanliness, staff & service, property conditions & facilities
Good but they needs fix elevator
Stayed 2 nights in May 2025

10/10 Excellent

Brando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gloria De La, Whittier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE OFFICE STAFF WAS SUPER FRIFNDLY AND FAST WHEN CHECKING IN. GOT A 2 WATER BOTTLE GRAB AND GO BAG WITH 2 COOKIES AS A WELCOME GIFT. GREAT DETAIL. *THE MALL IS NEXT TO THIS HOTEL! THERES FAST FOOD OPTIONS TOO. ENJOYED THE HOT TUB. THE ROOMS ARE SO COEAN and FRESH SMELLING. FIRST TIME I DIDN'T FETL THE NERF TO SANITIZE THE ENTIRE ROOM!
Stayed 1 night in May 2025

4/10 Poor

Carla

Traveled with group
Disliked: Staff & service, amenities
ALWAYS check the sheets!! Mine were visably soiled!! Front desk person told me that I would need to come get clean ones and change them myself, so I did! There was 2 coffee pods for 3 people. We were told for 3 days that housekeeping would bring more but never got them! We were told the same regarding toilet tissue and finally had to go get it ourselves! Housekeeping had been in while we were gone and emptied trash but apparently toilet paper and coffee wasn't a necessity 😡 Lobby coffee pots were both taken up due to heating issues! Both elevators broke at same time, which I know wasn't employees fault, but my friend was 6 weeks post heart surgery, still short of breath and had to walk up 3 flights of stairs! Almost didn't make it! We weren't even offered help or a first floor room! Manager never showed his/her face!! Very poor management!!
Stayed 3 nights in May 2025

10/10 Excellent

lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Good service nice hot breakfast good amenties close to shops and about 20 min from sky harbor airport pool and hottub.
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Room was great. Definitely stay here
Stayed 2 nights in Apr 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
The area was not very appealing
Stayed 1 night in Apr 2025

10/10 Excellent

eva

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was so clean. The room was really spacious and clean as well. Breakfast included is always a plus. The area is next to a mall and a lot of food options nearby. Would definitely recommend and I would definitely stay there on my next trip to Phoenix.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose, Surprise

Stayed 1 night in Apr 2025

6/10 Okay

margo

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The bed was like going to fall apart. The people in next room were load singing at 2am. The walls are not sound proof. In the morning during breakfast a homeless man walks in helps himself to breakfast and goes out. Staff just watched him. Other then that it was ok
Stayed 2 nights in Apr 2025

8/10 Good

Karin, Lakeland

Traveled with family
Liked: Amenities
Checkin was a little lengthy
Stayed 1 night in Apr 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was amazing!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Shumei

Liked: Cleanliness, staff & service, amenities
Room is comfortable! Was not able to check in earlier
Stayed 1 night in Apr 2025