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Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

Exterior
Property amenity
Exterior
View from room
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Breakfast available

Explore the area

Map
3220 S 48th St, Phoenix, AZ, 85040
  • Arizona Mills Mall
    ‪3 min drive‬
  • Arizona State University
    ‪5 min drive‬
  • Phoenix Zoo
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

3-star hotel in South Mountain
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG offers 114 accommodations with coffee/tea makers and complimentary weekday newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3105 square feet (288 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

A complimentary manager's reception is offered on select days.
Soleil Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 to 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Soleil Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (3,105 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2010

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 to 15.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PHOENIX AIRPORT
Holiday Inn PHOENIX AIRPORT
Holiday Inn Hotel And Suites Phoenix Airport
Holiday Inn Hotel Suites PHOENIX AIRPORT

Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 556 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for the price. A little noisy
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Apr 2025

10/10 Excellent

Camee, Draper

Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Bridget

Stayed 1 night in Mar 2025

2/10 Terrible

Alexander

Unfortunately the hotel was having some maintenance issues during our quick stay. The hotel stunk of sulfur and the rooms barely escaped the smell. We told the staff and they seemed unbothered. The smell was truly awful. When we asked the front for towels they told us to find housekeeping. Thankfully it was a short stay because it was not pleasant at all.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

CYNTHIA, OSWEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Mar 2025

10/10 Excellent

John

Wonderful

Great service. Wonderful room. Super food and bar. Bartender was great!
Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Funeral stay

Room was nice and spacious but in bathroom showers curtain was all ripped to shreds, didn’t say anything as was there for funeral so didn’t want to bother with anyone coming to the room. Think the made that cleaned the room should have replaced it. Horrible
Stayed 2 nights in Mar 2025

6/10 Okay

ryan

Stayed 1 night in Mar 2025

4/10 Poor

Shannon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a family friendly establishment

Spent one night here. The hotel had old fixtures and was somewhat run down. The entire floor we stayed on smelled like pot. There were discarded take-out bins and other refuse in the dimly lit hallways. Overall - Yuck!
Stayed 1 night in Mar 2025

10/10 Excellent

VIvian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not quiet. We did not get a good night sleep!
Stayed 1 night in Mar 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

amber

Stayed 3 nights in Mar 2025

10/10 Excellent

Sherry

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Will stay there again

Convenient to airport, shuttle service to airport. Modern and on site restaurant and bar.
Stayed 1 night in Mar 2025

10/10 Excellent

RONALD

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jacquelyn, Shelburne

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel room had an awful smell when we arrived. The front desk offered to bring in a machine to try and get rid of the smell since they didn’t have another room available.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025