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Holiday Inn Phoenix - Chandler by IHG

Property class: 3

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Photo gallery for Holiday Inn Phoenix - Chandler by IHG

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A Holiday Inn hotel with a sign indicating its location at O'Cotillo.
A modern living room with a large sectional sofa, a flat-screen TV, and a decorative tree sculpture.
A poolside area with a fire pit, red-striped chairs, and a stone wall.
A golf course with a pond, a clubhouse, and surrounding trees.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $104
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Place, St Amand Kitchen & Cocktails
    ‪2 min walk‬
  • Place, Ocotillo Golf Resort
    ‪10 min walk‬
  • Place, Zelma Basha Salmeri Gallery
    ‪15 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

A hotel room with a kitchenette, including a microwave, coffee maker, and refrigerator. There is a bed with a headboard, a bedside table, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(12 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with a kitchenette, including a microwave, coffee maker, and refrigerator. There is a bed with a headboard, a bedside table, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

A hotel room with a kitchenette, including a microwave, coffee maker, and refrigerator. There is a bed with a headboard, a bedside table, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

A hotel room with a kitchenette, including a microwave, coffee maker, and refrigerator. There is a bed with a headboard, a bedside table, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, desk, chair, television, and a view of the outside balcony.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a sofa, armchair, and ottoman, a lamp, and two framed artworks on the walls.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a desk, office chair, two armchairs, a sofa, a TV, and a window with a view of greenery.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a nightstand, a lamp, a clock, a vase with flowers, a telephone, and two pillows.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and two pillows against a wooden headboard.

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

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About this property

Holiday Inn Phoenix - Chandler by IHG

3-star hotel in Ocotillo
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a hot tub, and self parking.
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Phoenix - Chandler by IHG provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. This 3-star property offers access to a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 2500 square feet (232 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Phoenix - Chandler by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Spoke Cafe - This restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from July 13 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean room and staff was very friendly and professional
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Nice staff, quick service, quiet stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities
Second time here it’s very nice and clean, comfy beds and great staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Staff was very friendly, great amenities!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Garrett

Liked: Staff & service, amenities
Remodeling going on should make that known prior to booking very dusty and rooms were somewhat finished. Rooms should be discounted during a remodel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Very clean, quiet, convenient restaurant across the parking lot
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and hotel was clean too. Also enjoyed the quiteness!!! I would definitely go back
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities
The staff were thoughtful, responsive and very pleasant. In spite of the Hotel being updated, the area was very well maintained. We would stay again. Thank you all.
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Jan

Liked: Amenities
The staff was very nice!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, kind staff, close parking. Good food.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Hernando

Liked: Staff & service
the property is under construction / remodeling, i wish i cuold have known in advance and booked elsewhere. No one whants to spend $154 a night for this.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
needs a renovation. Room rugs had stains, ceiling had a hole that wasn't finished.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction thru out the hotel. Bedroom shower constant drip, air condition rattled all night . Beds were comfy .
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Pam

Liked: Cleanliness
It was pretty clean. The bathroom floor was dirty and the trim areas. Hotel was nice
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

La Verne

Liked: Staff & service
A great hotel and location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Ben Whisenton

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Breakfast was amazing! Staff was very attentive and prompt. I don’t like how much breakfast is as much as the room cost but other than that it was a great stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations with a comfortable bed.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and first floor were in the midst of having a new tile floor installed. As the tile was being cut, there was dust and some noise. The room we had on the third floor was very nice, both clean and quiet.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Maria

Liked: Staff & service
They are remodeling, so there is a lot of dust, and the rooms smell musty.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean, carpet was dirty. There was a lot of bird poop on the window. There was also a large green patch on the ceiling above the shower that was not completely repaired. A lot of construction going on in the building, which we were not aware of before making reservations. I have stayed here several times before it was fine. But will not be staying here again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great whirlpool bath
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Hard to give a good review as there were renovations going on while we were there. Wish we would have known when booking. The hotel is dated, so I'm sure the renovations will be a great improvement
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service
Helpful staff.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

William

Disliked: Cleanliness, amenities
Pool was freezing Cold, breakfast was $17pp and was not super clean.
Stayed 3 nights in Feb 2026