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Holiday Inn Phoenix - Chandler by IHG

3.0 star property

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Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Enjoy a serene golfing experience surrounded by lush trees and a tranquil water feature.
Step into a welcoming space with a central staircase, comfortable seating area, and reception desk.
Enjoy al fresco dining under the covered walkway, surrounded by elegant columns.
Relax by the fire pit surrounded by lush greenery and a serene pool.
Stylish hotel with a traditional facade, surrounded by palm trees.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Hot Tub
  • Room service
  • Housekeeping
$94
includes taxes & fees
Aug 10 - Aug 11

Explore the area

Map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Ocotillo Golf Resort
    ‪10 min walk‬
  • Chandler Fashion Center
    ‪8 min drive‬
  • Wild Horse Pass Motorsports Park
    ‪13 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Enjoy a compact room with a kitchenette, featuring a microwave, coffee maker, and refrigerator, and a cozy seating area with a single bed.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Enjoy a compact room with a kitchenette, featuring a microwave, coffee maker, and refrigerator, and a cozy seating area with a single bed.

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Rest in comfort against a classic headboard, surrounded by simple, functional design.

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Enjoy a compact room with a kitchenette, featuring a microwave, coffee maker, and refrigerator, and a cozy seating area with a single bed.

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Relax in comfort with a large bed, desk, and TV, surrounded by a peaceful atmosphere.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Nightstand area with a digital clock, telephone, and a vase with fresh flowers.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Relax in this inviting space with a comfortable bed, sofa, and desk area.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Enjoy a compact room with a kitchenette, featuring a microwave, coffee maker, and refrigerator, and a cozy seating area with a single bed.

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.6 out of 10
Excellent
(10 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Relax in this inviting space with a sofa, chair, and table, plus a convenient door to the adjacent room.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 364 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Kitchen with wooden cabinets, glass doors, and ample storage space, featuring a range of appliances and utensils.

Hyatt Place Phoenix/Chandler-Fashion Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1015)
$97 nightly
The price is $97 total
includes taxes & fees
Hyatt Place Phoenix/Chandler-Fashion Center

About this property

Holiday Inn Phoenix - Chandler by IHG

3-star hotel in Ocotillo
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a hot tub, and self parking.
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Phoenix - Chandler by IHG provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. This 3-star property offers access to a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 2500 square feet (232 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Phoenix - Chandler by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Spoke Cafe - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 935 reviews
Rating 8 - Good. 208 out of 935 reviews
Rating 6 - Okay. 75 out of 935 reviews
Rating 4 - Poor. 37 out of 935 reviews
Rating 2 - Terrible. 32 out of 935 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

kori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, enjoyed my stay
Stayed 3 nights in May 2025

10/10 Excellent

Stephen Allen

Traveled with family
Liked: Amenities, property conditions & facilities
Overall, great experience.
Stayed 1 night in May 2025

10/10 Excellent

Tyler E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need coffee pots yo work. All good other than that.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect..
Stayed 2 nights in Apr 2025

10/10 Excellent

C J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Jon

Stayed 7 nights in Apr 2025

10/10 Excellent

Melissa A

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

JASMINE D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean & well maintained the property was. The staff was professional & helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Nice hotel close to family great value. Better than expected
Stayed 1 night in Mar 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tyler E

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Property located in a great area with access to shops and supermarkets. Area is very good for active individuals with walking trails and bike paths.
Stayed 4 nights in Apr 2025

8/10 Good

Steph

Stayed 4 nights in Mar 2025

6/10 Okay

Anthony

Stayed 4 nights in Mar 2025

2/10 Terrible

TIMOTHY

Stayed 4 nights in Feb 2025

2/10 Terrible

Debra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is disgusting!! We were out in a room that we did NOT request, the bar has been closed since November, 2024, which you NEED just to stay at this facility! Went to sit in the jacuzzi & it was filled with mold, algae, amoebas…totally disgusting!!! Staff is clueless! There is clearly no management for this facility! Will never stay at a Holiday Inn again!
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

4/10 Poor

Kasey

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

MAURICE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in front desk clerk informed us there is a 5.00 per day parking fee.When we checked out that fee turned out to be 12.00 per day .Also when checking in we were informed the restaurant and bar are closed indefinetly.Arriving to our room the sink water faucet blurted out air then began running brown dirty water.I notified front desk and they informed me to let it run for a while to clear up, apparently water system was down.Over priced insult is what I call this place.Surprised Holiday Inn at Ocotillo fell below a Motel 6 standards .I give this Hotel a big thumbs down and a middle finger up.
Stayed 2 nights in Mar 2025

8/10 Good

John

Stayed 2 nights in Mar 2025