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GreenTree Hotel Phoenix West

3.0 star property

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Photo gallery for GreenTree Hotel Phoenix West

Front of property
Lobby sitting area
Standard 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Free daily continental breakfast
Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool
  • Gym

Explore the area

Map
1500 N 51st Ave, Phoenix, AZ, 85043
  • Talking Stick Resort Amphitheatre
    ‪6 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix Convention Center
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard 2 Queen Beds

Standard 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds

Standard 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

GreenTree Hotel Phoenix West

3-star hotel in Maryvale Village
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
GreenTree Hotel Phoenix West offers 144 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
GreenTree Hotel Phoenix West features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2844 square feet (264 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

GreenTree Hotel Phoenix West is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,844 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Phoenix West
Holiday Inn Phoenix West
Holiday Inn West Phoenix
Holiday Inn Phoenix-West Hotel Phoenix
Phoenix Holiday Inn
Holiday Inn West Phoenix Hotel
Holiday Inn West Phoenix
Greentree Phoenix West Phoenix
GreenTree Hotel Phoenix West Hotel
GreenTree Hotel Phoenix West Phoenix
Holiday Inn West Phoenix an IHG Hotel
GreenTree Hotel Phoenix West Hotel Phoenix

GreenTree Hotel Phoenix West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 635 out of 1420 reviews
Rating 8 - Good. 342 out of 1420 reviews
Rating 6 - Okay. 208 out of 1420 reviews
Rating 4 - Poor. 108 out of 1420 reviews
Rating 2 - Terrible. 127 out of 1420 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valentina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The hotel was pretty dated but still very clean.
Stayed 2 nights in Mar 2025

6/10 Okay

Justin

Traveled with family
Disliked: Staff & service

Ok but will not recommend

Hotel was nice ac unit sounded like a 18wheeler turbo was about to blow up every time it came on. I figured we would have the cleaning people come out fresh towels and bedding on but you have to ask for it we had to go get our own towels and toilet paper and take out our own trash. If you like hearing street races and was the homeless drug addicts walk around like zombies you can find them here. We did go out in the balcony one evening and seen a homeless prostitute walking back to her tent in the rock field. All the gas stations and stores around we felt we where going to get bum rushed by all the homeless
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GreenTree Hotel

Good and welcoming staff. Room in good condition.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Stayed 1 night in Mar 2025

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud freeway. Ok breakfast. Kind staff.
Stayed 2 nights in Mar 2025

8/10 Good

Damian

Stayed 1 night in Mar 2025

8/10 Good

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Lindsey

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not in a great area. There were homeless people around and stray cats. The workout room was very small and had little equipment. The vent didn’t turn on in the bathroom and there was mold on the ceiling. The rooms were spacious with a nice balcony. The continental breakfast was good
Stayed 3 nights in Mar 2025

2/10 Terrible

Debra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very old property that needs some serious updating. We didn’t even shower as the curtain looked like it had never been replaced. Broken tiles in the shower. Gum on the carpet. The only redeeming quality was that the bed was comfortable and the sheets were clean.
Stayed 1 night in Mar 2025

4/10 Poor

Benjamin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool seamed clean but didn’t go in. Hot tub smelled like dirty hot dog water and was very green. Hotel is very out dated.
Stayed 6 nights in Mar 2025

6/10 Okay

DW

Stayed 1 night in Mar 2025

4/10 Poor

Jody

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was very run down and not so clean. The neighborhood had a lot of homeless people wandering around. Front desk people were very nice.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service

Good Enough... Barely

It's a decent hotel, and you can tell they are working to upgrade. Still feels "tired" in some areas, and not everything about the property leaves you with warm fuzzies. Could be great someday, but for now, it was just fine.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip very clean and Great breakfast
Stayed 3 nights in Mar 2025

4/10 Poor

David

Stayed 1 night in Mar 2025

8/10 Good

Bernard

Stayed 2 nights in Feb 2025

8/10 Good

Hiromi

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Overall a good stay

Was a good experience. Offers a free continental breakfast which was nice. Was a quiet stay mostly except for the freeway noise right next to us. Three is only one elevator which is fine but it’s too slow.
Stayed 1 night in Mar 2025

6/10 Okay

jordan

Liked: Staff & service
Disliked: Cleanliness

OK........

Overall the stay wa
Stayed 2 nights in Mar 2025

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Next to Highway
Stayed 1 night in Mar 2025

6/10 Okay

Charmayne

Disliked: Cleanliness, property conditions & facilities

Good for One night only.

The whole hotel is outdated. Our room had very low lighting. So we had to turn on every lamp in the room. The bathtub was old. It was okay enough for a one-night stay. Don't pay over $200, it's not worth it.
Stayed 1 night in Mar 2025

10/10 Excellent

Christel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

orlando

Stayed 1 night in Mar 2025

2/10 Terrible

Matthew, Leavenworth

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Super dirty, smelly room. Really disgusting and I've stayed in some bad hotels. Homeless all around the property. Generally unsafe feeling for families. Hate leaving bad reviews but this hotel is terrible. Half the staff were super nice, the other half not so much
Stayed 5 nights in Mar 2025

8/10 Good

Crystal

Business traveler
Liked: Cleanliness, staff & service
Pool was not heated.
Stayed 2 nights in Mar 2025