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Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Exterior
Property preview
Coffee/tea maker, dining tables
1 bedroom, premium bedding, desk, laptop workspace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet friendly
$138
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, PHX Arena
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 1 King Bed

9.4 out of 10
Exceptional
(75 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Queen Beds (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Phoenix Downtown

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,598 reviews
Hampton Inn & Suites Phoenix Downtown

About this property

Home2 Suites by Hilton Phoenix Downtown

3-star hotel in Downtown Phoenix
A 24-hour fitness center, a bar/lounge, and a 24-hour business center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and a front-desk safe. Onsite parking is available (surcharge).

Home2 Suites by Hilton Phoenix Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Reviews

Home2 Suites by Hilton Phoenix Downtown Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 739 out of 1026 reviews
Rating 8 - Good. 163 out of 1026 reviews
Rating 6 - Okay. 64 out of 1026 reviews
Rating 4 - Poor. 25 out of 1026 reviews
Rating 2 - Terrible. 35 out of 1026 reviews

Reviews

10/10 Excellent

Alicia

Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean & good staff
Stayed 1 night in Jun 2025

8/10 Good

Craig

Liked: Cleanliness
The AC was very noisy. Woke us up a couple of times during the night.
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The valet parking is strange but it works well unless it’s during check in time. Our party had three rooms and one had a clogged drain, one had a broken refrigerator and then one of us got locked out of our room because the security bolt caught on the door. The free breakfast was amazing, there were tons of options to choose from. The beds and sheets were extremely comfortable and the room temperature was great! We went to a baseball game at Chase field so the location was the best as it was only a couple blocks walk. There is also a grocery store and Starbucks a block away :)
Chase Field
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Stayed 4 nights in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Kimberly

Liked: Cleanliness
Location
Stayed 1 night in Jun 2025

10/10 Excellent

shaymaa

Stayed 1 night in May 2025

10/10 Excellent

Tommy r

Traveled with family
Liked: Cleanliness
When we arrived, we arrived to rudeness, unprofessionalism, and sarcasm !
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great place and close to ball park. Great
Stayed 1 night in Jul 2025

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, updated room and facilities. Complimentary breakfast was good with lots of options. Walking distance from Chase field was the most important for me.
Stayed 1 night in Jul 2025

10/10 Excellent

Asiade

Stayed 1 night in Jul 2025

8/10 Good

Dannielah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Not a fan of no pool or the bar closing at 5pm.
Stayed 1 night in Jun 2025

10/10 Excellent

James, Henderson

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, less than a 5 minute walk from Chase Field. Would definitely stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 2 nights in Jul 2025

6/10 Okay

Greg

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to Chase field and Phoenix arena. Lobby and breakfast area clean and comfy. Our room needed some maintenance. Shampoo dispenser had fallen off thr wall. King mattress was terribly sagging. Not comfortable. Dirty, old wash cloth was tossed to the back of a shelf in the bathroom. Missed by housekeeping for months. Dishwasher did not work. Fridge was good size and very cold.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hope

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed it and loved it. Great place. Staff amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Abel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

MICHELLE, WOODSTOCK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything we wanted to do.
Stayed 2 nights in Jun 2025

2/10 Terrible

Erin

Liked: Cleanliness, room comfort
Disliked: Staff & service

VALLET SCRATCHED CAR

THE HOTEL'S MANDATORY VALET SERVICE SCRATCHED OUR CAR, AND THEN DENIED THE CLAIM. THERE IS NO OPTION FOR SELF PARK AT THIS HOTEL. DO NOT STAY HERE.
Stayed 4 nights in Jun 2025

10/10 Excellent

Orville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baseball/basketball stay here

We are on a 3 ballpark vacation that started in Atlanta. Next stop was Arizona to see the DBacks. The hotel is a short walk to the stadium. The hotel is nice, can’t imagine being disappointed with this choice. Parking is valet only and at 50 per night is a little steep but the valet was quick with delivery. The temps outside were around 110 while we were here and the car never came burning hot like I would have expected. No need to find parking or walk far. The car is at the front door within minutes. If you’re planning on a baseball or basketball game stay here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia A

Stayed 1 night in Jul 2025

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, room comfort
Itvwas a good place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Enjoyed my stay
Stayed 2 nights in Jun 2025

8/10 Good

Lucas

Stayed 1 night in Jun 2025