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Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Restaurant
Fitness facility
Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
$134
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

King Studio

  • Sleeps 3

View all photos for Studio, 1 King Bed

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 1 King Bed

9.4 out of 10
Exceptional
(85 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio With 2 Queen Beds And Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 5

Studio with 2 Queen Beds

  • Sleeps 5

2 Queen Mobility Accessible Bathtub Studio

  • Sleeps 5

One-Bedroom King Suite

  • Sleeps 4

King Studio-Hearing Accessible

  • Sleeps 3

Studio With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 3

Studio with Two Queen Beds-Hearing Accessible

  • Sleeps 5

1 King Mobility/Hearing Access Ri Shower Suite

  • Sleeps 4

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Exterior
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  • Pet friendly
  • Free WiFi
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4.6 out of 5, Wonderful, 1,728 reviews
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About this property

Home2 Suites by Hilton Phoenix Downtown

3-star hotel in Downtown Phoenix
A 24-hour fitness center, a bar/lounge, and a 24-hour business center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and a front-desk safe. Onsite parking is available (surcharge).

Home2 Suites by Hilton Phoenix Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 46 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 46.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 872 out of 1203 reviews
Rating 8 - Good. 189 out of 1203 reviews
Rating 6 - Okay. 77 out of 1203 reviews
Rating 4 - Poor. 27 out of 1203 reviews
Rating 2 - Terrible. 38 out of 1203 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MaryLiz

Stayed 4 nights in Sep 2025

10/10 Excellent

Enrique

Stayed 1 night in Oct 2025

6/10 Okay

Trisha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were here from Prescott for emergency eye surgery my husband had to have for detached retina. We booked 2 nights originally as we weren’t sure what surgery was going to entail. Needed a third night so I messaged via text with front desk night before and confirmed yes we could add a 3rd night and I could book via their site or 3rd party (hotels.com). Was ensured that once booked to let them Know and they would pull the reservation and keep us in same room since husband had surgery and couldn’t change rooms. He had to lay facedown for 48 hours no exceptions. Long story short message wasn’t related and there was a big deal with the reservation and getting to be able to keep same room. Front desk particularly in evening hours were not very polite, accommodating or professional. Requested toilet paper and was told “ we have nobody here to bring it up, but it will be at the front desk.” Went down to get it and front desk young lady was leaned over counter on her cell phone, chatting it up with security guard. One single roll of toilet paper was on the front desk and we asked if it was ours since we called. No real response. One single roll, half used. Not new, not clean. Not sure where from.
Stayed 2 nights in Sep 2025

10/10 Excellent

Loralyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Alma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine print only has valet parking. Be prepared to pay due to no parking close by. Bed very comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Shanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking is basically mandatory and cost $45! The staff was friendly and honest.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for concert weekend
Stayed 1 night in Sep 2025

10/10 Excellent

Adil

Stayed 1 night in Sep 2025

10/10 Excellent

Allyson

Stayed 1 night in Sep 2025

4/10 Poor

Trisha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I NEVER leave bad reviews, b
Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alethea

Stayed 1 night in Sep 2025

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest room I’ve ever been in.
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl, Pagosa Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to arena
Stayed 1 night in Sep 2025

2/10 Terrible

michael

Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to restaurants, shopping, sports arenas.
Stayed 3 nights in Sep 2025

10/10 Excellent

salomia

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Chase Field

Great location! Staff is awesome
Stayed 2 nights in Sep 2025

2/10 Terrible

James

Traveled with partner
Disliked: Amenities
I did not like the 45$ parking fee.
Stayed 1 night in Sep 2025

10/10 Excellent

Tensee

Liked: Property conditions & facilities, room comfort
I stayed at this hotel for an event across the street, the PHX arena. The location of the hotel to the arena is great, a 2 mins walk. The hotel it’s self, so worth the money. The staff was great and the service even better. The rooms are nice well worth another stay in my books.
Stayed 1 night in Sep 2025

10/10 Excellent

Krystal

Liked: Staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Sep 2025

10/10 Excellent

Shannah

Stayed 2 nights in Sep 2025

10/10 Excellent

Abraham

Stayed 1 night in Sep 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for game
Stayed 1 night in Sep 2025

10/10 Excellent

Lileny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of the venue we were attending. The valet workers were great!
Stayed 1 night in Sep 2025