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Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Exterior
Coffee/tea maker, dining tables
Free daily buffet breakfast
Lobby
1 bedroom, premium bedding, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet friendly
$124
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 1 King Bed

9.4 out of 10
Exceptional
(77 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Queen Beds (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn & Suites Phoenix Downtown
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,635 reviews
Hampton Inn & Suites Phoenix Downtown

About this property

Home2 Suites by Hilton Phoenix Downtown

3-star hotel in Downtown Phoenix
A 24-hour fitness center, a bar/lounge, and a 24-hour business center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and a front-desk safe. Onsite parking is available (surcharge).

Home2 Suites by Hilton Phoenix Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Reviews

Home2 Suites by Hilton Phoenix Downtown Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 779 out of 1076 reviews
Rating 8 - Good. 171 out of 1076 reviews
Rating 6 - Okay. 64 out of 1076 reviews
Rating 4 - Poor. 25 out of 1076 reviews
Rating 2 - Terrible. 37 out of 1076 reviews

Reviews

10/10 Excellent

Noelice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Leslie

Business traveler
Disliked: Staff & service

Could be much better

The front desk staff at check in not very friendly. We didn’t know that there would be a $45 plus tax fee for parking until after I booked. So that was an unwelcomed surprise. Location of hotel doesn’t feel very safe. Lots of homelessness in the area. I would not stay here again. The pillowcase on the bed was dirty. They brought me two clean ones to replace myself.
Stayed 3 nights in Jul 2025

8/10 Good

Kandace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Traveled with family
Liked: Room comfort

Ok hotel, but not as advertised.

Nice staff. They charge $45 a day for valet parking, not other option available. They tell you they will clean the room every other day, but they don’t unless you request it. Breakfast is not good, they advertised 400 different options, when in reality they just have about 10. We’ll look for a different hotel next time.
Stayed 8 nights in Jul 2025

10/10 Excellent

Victor, Prescott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, rather plain hotel close to downtown and Chase Field. Staff was friendly and attentive. No parking or pool, but a nice workout area.Be aware you must valet park at $45/day extra to the hotel cost.
Stayed 2 nights in Jul 2025

6/10 Okay

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities
While booking the site does not say that parking is $45 additional each night! That was a big surprise when we pulled up. And when I told the valet attendant we would self park she rudely told me that wasn’t an option. Another valet who was more informative later told me there was surrounding parking anywhere from $25-$50 a night.
Stayed 2 nights in Jul 2025

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular service

We were there for a 5 night stay. The first night we were very tired as we came from the eastern time zone. The room darkening blind in our room wouldn’t come down. I asked for some help and they sent Christian. He was spectacular. So kind. The shade was broken so they gave us a new room! He brought a luggage carrier up for us and was just so helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Stacy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Greg

Stayed 1 night in Jul 2025

10/10 Excellent

DeBe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be of the best breakfast bars we’ve ever experienced. Great selection, good quality and attentive service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ana S

Experience excellent
Stayed 1 night in Jul 2025

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Stayed 1 night in Jul 2025

10/10 Excellent

Scarlet

Stayed 1 night in Jul 2025

8/10 Good

Amanda

Stayed 4 nights in Jul 2025

10/10 Excellent

Tonya

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at this hotel, really impressed.. everything was convenient, walking distance to the Chase ball park.. really enjoyed my stay here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jabesh

Stayed 2 nights in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Perfect

Amazing hotel for the price point. Perfect location for a D’backs or Suns games. Breakfast was incredible every day. Bed was comfortable and room was quiet. Valet parking only at $45/ night. That would be the only negative I could think of.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ramon Alejandro Caballero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new building
Stayed 3 nights in Jul 2025

10/10 Excellent

Lois

Traveled with family
Liked: Amenities
The entire staff was extremely helpful and very knowledgeable. The property was well maintained. The entire staff was outstanding!
Stayed 2 nights in Jul 2025

8/10 Good

Lucinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was just “okay”. Friendliness and helpfulness was lacking. The hotel itself was clean and well taken care of. The room was nice. Bed was comfy. The required Valet parking was easy to use. Very close to Chase Field and made for a fun weekend. Overall a good hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025