8/10 Good
Anne
May 29, 2025
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff are friendly and helpful. Breakfast buffet doesn't have many vegan options yet oatmeal, nuts and dried fruit + coffee were enough. When I entered my room, there was a faint sewage odor at the doorway. The bathroom was clean, and did not seem to have a leak nor did it have the sewage odoer. Yet, the room appeared clean until I moved the ottoman. There was a piece of clothing on the floor (previous guest?), some trash, and then there was trash on the table next to the sofa. I reported these to the front desk, and they said they would have my room cleaned in the morning or offered me a handicapped access room. I declined the new room because I could cover up the clothing and trash with the ottoman (which I did). The next day, after the room was "cleaned," the items under the ottoman were gone but there was still a pile of trash on the lamp table. The hotel staff never addressed the sewage odor that was by the door everytime I entered or exited the room.
Anne
Stayed 2 nights in May 2025