HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Studio, 2 Double Beds, Non Smoking (Larger Room) | Free WiFi, bed sheets
Exterior
Lobby
Studio, 1 Queen Bed, Non Smoking | Free WiFi, bed sheets
Studio, 1 King Bed, Non Smoking (Larger Room) | Free WiFi, bed sheets

Reviews

4.2 out of 10

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
11211 N Black Canyon Hwy, Phoenix, AZ, 85029
  • Castles N' Coasters
    4 min drive
  • Metrocenter
    4 min drive
  • Cave Creek Golf Course
    5 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    24 min drive

Room options

Studio, 1 Queen Bed, Non Smoking

  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking (Larger Room)

  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Double Beds, Non Smoking (Larger Room)

  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Hotel in North Mountain
An outdoor pool, a fitness center, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, multilingual staff, a banquet hall, and a vending machine are onsite. Weekly housekeeping is available.
HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This Phoenix hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary.

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20.00 (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 7:00 PM
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crosslands Phoenix Metro Black Canyon Highway Hotel
Crosslands Metro Black Canyon Highway Hotel
Crosslands Phoenix Metro Black Canyon Highway
Crosslands Metro Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway Hotel
HomeTowne Studios Black Canyon Highway Hotel
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Black Canyon Highway
Extended Stay America Phoenix Metro Black Canyon Hwy.
Towne Stuos Black Canyon High
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway by Red Roof

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway Reviews

Reviews

4.2
Rating 10 - Excellent. 119 out of 1001 reviews" "
Rating 8 - Good. 85 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 126 out of 1001 reviews" "
Rating 2 - Terrible. 572 out of 1001 reviews" "

4.0/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

kristy

Traveled with family
Liked: Staff & service
The front desk staff were amazing Anya was extremely helpful as well as the Manager. Very nice people.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Was a great stay.
For the most part it was great the people who helped us were super nice and friendly. Only down side is the room i was in the bathtub was extremely either dirty or worn out . The stoverop only one side really works.
Stayed 7 nights in Aug 2024

2/10 Terrible

Neil M

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

8/10 Good

Laila

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 7 nights in Jul 2024

6/10 Okay

Laila

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to keep my space safe and clean. It was overall fair and convenient, nearby stores and transportation. No pool available/accessible. Some staff were pleasant.
Stayed 7 nights in Jul 2024

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In order staff and the buildings and customer service was great
Stayed 1 night in Aug 2024

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PLACE IS GREAT I ENJOYED BEING HERE IM STILL HERE!!!!
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Coral

Stayed 7 nights in Jul 2024

2/10 Terrible

Robert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Trash all over the place people screaming at each other no towels one pillow stains on sheets.
Stayed 2 nights in Jun 2024

2/10 Terrible

LaVern

Stayed 2 nights in Jul 2024

4/10 Poor

Christian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 12 nights in Jun 2024

10/10 Excellent

Cynthia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Laila

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 7 nights in Jun 2024

10/10 Excellent

Ramon

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
TLC
Portia and the gentleman that checks me in been amazing really well customer surveys.Great people.I can speak for the rest , but I need a lot of tlc
Stayed 1 night in Jul 2024

2/10 Terrible

Braheem

Disliked: Cleanliness, amenities, property conditions & facilities
Lies about amenities, there was no gym and the pool was closed. On top of that my AC was broken in 110 degree weather, and I was refused even a partial refund or credit. They were out of toilet paper, rooms weren't cleaned property. I took a shower and got out and realized there was no towels. The room had 1 tiny pillow and the freezer had some sort of red liquid in it. Staff was nice, but the management needs to give them more resources. I will never stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ramon

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
it is, what it is...
you can give me a call...
Stayed 1 night in Jul 2024

10/10 Excellent

Nydiah

Stayed 2 nights in Jul 2024

10/10 Excellent

Angel

Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024