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HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

2.0 star property

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Studio, 2 Double Beds, Non Smoking (Larger Room) | Free WiFi, bed sheets
Lobby
Free WiFi, bed sheets
Exterior
Studio, 1 King Bed, Non Smoking (Larger Room) | Free WiFi, bed sheets

Reviews

4.2 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
11211 N Black Canyon Hwy, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪4 min drive‬
  • Metrocenter
    ‪4 min drive‬
  • Grand Canyon University
    ‪11 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking (Larger Room)

Free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Larger Room)

  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Larger Room)

Studio, 2 Double Beds, Non Smoking (Larger Room) | Free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking (Larger Room)

  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
2.1 out of 5, (1000)
$67 nightly
The price was $74
The price is $67 total
includes taxes & fees
HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

About this property

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Hotel in North Mountain
Along with an outdoor pool, this hotel has laundry facilities and free self parking. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall, and a vending machine are onsite. Weekly housekeeping is available.
HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway features an outdoor pool, a vending machine, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This Phoenix hotel also offers laundry facilities and pool umbrellas. Complimentary self parking is available on site.

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20.00 (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 7:00 PM
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crosslands Phoenix Metro Black Canyon Highway Hotel
Crosslands Metro Black Canyon Highway Hotel
Crosslands Phoenix Metro Black Canyon Highway
Crosslands Metro Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway Hotel
HomeTowne Studios Black Canyon Highway Hotel
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Black Canyon Highway
Extended Stay America Phoenix Metro Black Canyon Hwy.
Towne Stuos Black Canyon High
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway by Red Roof

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway Reviews

Reviews

4.2
Rating 10 - Excellent. 128 out of 1000 reviews
Rating 8 - Good. 78 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 118 out of 1000 reviews
Rating 2 - Terrible. 592 out of 1000 reviews

4.0/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never use ecpedia.
Stayed 5 nights in Feb 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs updating
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

The pictures online are not how the rooms look at this location. The water wasn't hot in the shower and the refrigerator wasn't working properly.
Stayed 1 night in Feb 2025

2/10 Terrible

Frank

Disliked: Staff & service, property conditions & facilities
Stayed 14 nights in Jan 2025

2/10 Terrible

Jade

Traveled with family and small children
They cancel our reservation without letting us know. We tried to call and they never answer. We had to fin another stay in the middle of the night with our two kids because they reserved it to someone else. Moreover, the charge us and still tried to fight the claim.
Stayed 2 nights in Feb 2025

2/10 Terrible

Angell

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

Worst stay in a hotel ever the room was filthy we had to switch rooms and there was bugs bathroom was nasty the kitchen was dirty the tv didnt work
Stayed 2 nights in Feb 2025

2/10 Terrible

Amanda

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs and German roaches in the room. Trash and food just thrown in the hall ways. Room was dirty and out dated. Phones didn’t work. Had to drive down to the lobby for help. Cops had suspects at gun point in front of lobby when I went to let them know about the room. Staff was nice and understanding let us check out and get refund.
Stayed 1 night in Feb 2025

4/10 Poor

FRANK

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Price
Stayed 7 nights in Feb 2025

2/10 Terrible

Ralph

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Smell like smoke, no room service, no tv, Just plain terrible
Stayed 2 nights in Feb 2025

4/10 Poor

Sakinah

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the stay at all. Their was no towels in the room. No bedskirt on the bed, and the refrigerator light didn't work. The ice maker in the freezer had a plastic bag stuck in it. The water wasn't hot in the shower and the curtain in the room had cigarette holes in it
Stayed 2 nights in Feb 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Left immediately after checking into room. A dozen junkies and people living there staring at me and my rental car. Felt the minute I would leave my room I would get robbed. As for the room. No towels, no bedding, holes in the walls, and what I can only describe as a prison cot. I grabbed my things without checking out as the lobby was also filled with vagrants. I’m sure I’ll never get my money back but at least I’m safe.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager is Great , staff friendly and helpful , Maintenance on top of things , landscaping neat and clean .
Stayed 7 nights in Feb 2025

2/10 Terrible

Marta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place

This hotel is a joke, we arrived at 1am due to delayed flight and they would not check us in saying our reservation expired
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2025

2/10 Terrible

Keith

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Terrible hotel one of worse I have stayed out. No toilet paper in bathroom on arrival. Had to go to front desk to get some. Than TV did not work. Went and got a new remote still did not work. Bathtub looked like it had not been cleaned as was so old. Toilet almost backed up. No coffee in room
Stayed 2 nights in Feb 2025

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Debra

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room. Was not clean and there were cockroaches big ones and little ones.
Stayed 1 night in Jan 2025

6/10 Okay

Kelly

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Tabitha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Thomas

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Could use some work

The room was very different than the photos. The door was kicked in and let in the sound from the freeway. Tub was full of gnarly red soap scum. The heater barely kept me warm at night. Honestly, not the best stay I’ve had.
Stayed 1 night in Jan 2025

2/10 Terrible

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Published check in was 3pm but when I arrived at 3:45 she said it wasnt ready but she could gobahead and charge my credit card for the $100 deposit that would be refunded in 2-5 days if i reutrned tge room in good order. After waiting 29 minutes room was cleaned but then was told they had no keys to give me so would have to use the master key to let me in. I never did receive a key. The condition of the room was horrendous! The smell was unbearable and everything was broken or looked like it needed to be thrown in a dumpster. Please do not book here!
Stayed 1 night in Jan 2025

4/10 Poor

Marisa

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice but there was tweekers all around there. The room was non smoking but it smelled horrible! It was so dirty! Not worth the price.
Stayed 1 night in Jan 2025

4/10 Poor

Antonio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would not want to stay at this property again.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

I had a business trip to Phoenix, I rented a room for a week. When I arrived, they gave me a room, nasty, broken doors, the water tap dropping water, pipe noises from the bathroom. I went back and told them I can't sleep in this room from the noise, waited for 30 minutes in the Lobby then they apologized and gave me another room key. I couldn't sleep from the nasty smell of the room and the dirt around the rooms were terrible, the people that are staying there are similar to homeless people with curses on their mouth and garbage/trash all around the rooms. I left the following morning without turning back. you have the see the situation of this studios to believe it. My advice is don't be fooled by their better price, your'e going to regret it.
Stayed 7 nights in Jan 2025