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MainStay Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2536 W Beryl Ave, Phoenix, AZ, 85021
  • Castles N' Coasters
    3 min drive
  • Native Grill & Wings
    7 min walk
  • Phoenix Metrocenter Transit Center
    3 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    23 min drive

Room options

Efficiency, Suite, 1 King Bed with Sofa bed, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Hyatt Place Phoenix -North

Pool
Breakfast included
Pet friendly
Parking included
3.5 out of 5, Good, (1009)
The price is $82
per night
$92 total
includes taxes & fees
Jan 6 - Jan 7
Hyatt Place Phoenix -North

About this property

MainStay Suites

3-star hotel in North Mountain
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
MainStay Suites offers 126 air-conditioned accommodations with coffee/tea makers and bathrobes. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MainStay Suites features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 924 square feet (86 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

MainStay Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Hebrew, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 924 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Metro
Homewood Suites Hilton Metro Hotel
Homewood Suites Hilton Metro Hotel Phoenix Center
Homewood Suites Hilton Phoenix Metro Center
Homewood Suites Hilton Phoenix Metro Center Hotel
Homewood Suites Hilton Metro Center Hotel
Homewood Suites Hilton Metro Center
MainStay Suites Hotel
MainStay Suites Phoenix
MainStay Suites Hotel Phoenix

MainStay Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 381 out of 865 reviews" "
Rating 8 - Good. 243 out of 865 reviews" "
Rating 6 - Okay. 105 out of 865 reviews" "
Rating 4 - Poor. 58 out of 865 reviews" "
Rating 2 - Terrible. 78 out of 865 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel and location
We had requested a first floor however it wasn't available but they put us in the 4 the floor and it was close to the elevator and close to an exit so it worked out best. Probably a lot less walking than if we had been on the first floor. It was a wonderful room and staff were excellent.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabe

Stayed 3 nights in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria Lucia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been here over a month and love it! It’s homey with special touches you would find at a bed & breakfast. Even the King room is spacious and laid out like a 1-bedroom apartment. A door separates the bedroom from the living room. There’s plenty of room to sleep, do homework, etc. We’re 2 adults, 2 kids. Apart from the king bed, the couch has a pull-out. Cushioned foot rest pushes up to the armchair for a small person to sleep on. There’s a desk, long breakfast bar, coffee table…everyone has a spot. There are 2 TVs! Large fridge, kitchen has all the basic tools: pot, pan, cooking utensils, dishes, etc. Great breakfast with the basics (cereal, toast, oatmeal) with a variety of toppings. Hot options vary: eggs, sausage, bacon, etc., and again, a variety of toppings, like cheese and salsa. Fresh fruit and yogurt too! Staff are friendly and want to make your stay comfortable. Coin-operated washers and dryers on-site. They make a stress-free relaxing place. If bigger rooms are sold out, you might find this room will do!
Stayed 1 night in Aug 2024

10/10 Excellent

Devin

Stayed 1 night in Sep 2024

2/10 Terrible

Dominick

Stayed 1 night in Sep 2021

10/10 Excellent

Guillermo

Stayed 1 night in Sep 2024

6/10 Okay

IRENE

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms need to be cleaned on a daily basis like they used to be before Covid. Seems like we use Covid as an excuse for everything now. If no more maid service then why didn’t prices go down. You are not even brought clean towels unless you ask for them and then you Have to sit in your room and wait till they bring them.
Stayed 2 nights in Aug 2024

10/10 Excellent

HB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The front desk staff person at the hotel absolutely made my stay. I had made a horrible mistake jook another hotel a short distance north by the freeway. Meagan was welcoming, empathetic, thoughtful and inteligent. I don't know what Hilton's paying her but it's not ennough.
Stayed 1 night in Aug 2024

10/10 Excellent

Cassi

Stayed 1 night in Aug 2024

2/10 Terrible

Coryn, Glendale

Couldn't get a hold of the property I tried to contact them and ask them if my reservation was canceled or not never got any answer or any feedback for them or communication I should say not good looking forward to this say I just had a issues with my driver they had an accident for they pick me up from there I went to a tire I tried to communicate no communication got back to me
Stayed 2 nights in Aug 2024

8/10 Good

Shateema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I love the excellent breakfast
Stayed 2 nights in Aug 2024

6/10 Okay

Lynne

Traveled with family
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Kaleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Nicolas

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Larry

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great on all shifts, that we were staying at..
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Facility was clean and well accommodated.
Stayed 1 night in Jun 2024

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Devin

Stayed 1 night in Jun 2024

8/10 Good

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
The ceiling fan needs attention. It makes noise while rotationing and i couldn't use it.
Stayed 2 nights in May 2024