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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Interior
Banquet hall

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$96
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.4 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel San Carlos - Downtown Convention Center

3-star hotel in Downtown Phoenix
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and gift shops/newsstands are onsite.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 1302 square feet (121 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine.

Hotel San Carlos - Downtown Convention Center is a smoke-free property.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1018 reviews
Rating 8 - Good. 251 out of 1018 reviews
Rating 6 - Okay. 161 out of 1018 reviews
Rating 4 - Poor. 111 out of 1018 reviews
Rating 2 - Terrible. 88 out of 1018 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique historical hotel. Safe and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful historic place!
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 2 nights in Oct 2025

10/10 Excellent

Mari-Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob, TUCSON

Stayed 1 night in Sep 2025

10/10 Excellent

Brad

Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible staff & extremely hot rooms with no adjustable thermostat
Stayed 1 night in Sep 2025

10/10 Excellent

LaKendra

Stayed 1 night in Sep 2025

4/10 Poor

David, San Tan Valley

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Very unique historic property that I have fairly regularly visited. Ladies at the front desk aren’t always the most friendly and somewhat abrasive. The amenities are pretty much non existent (don’t even ask about the pool) but the cool factor of the property combined with low rates keeps me coming back.
Stayed 1 night in Sep 2025

6/10 Okay

Mari

Location was good, close Chase Field, walking distance. Parking close by $18. As soon as you come in, there's a smell, distinguished of an old place. We had to leave early cause we could hear people talking near by. Beds were comfortable though. For 1 night it was ok.
Stayed 1 night in Sep 2025

4/10 Poor

Cesar

Stayed 1 night in Sep 2025

10/10 Excellent

Indigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made to feel welcome; staff helpful but not solicitous--facility clean and attended. Felt at ease. Only a few blocks to the Symphony Hall. This is my 3rd visit, and I will be back! Enjoy the easy elegance.
Stayed 2 nights in Sep 2025

8/10 Good

Donald

Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, stayed in the Clack Gable room, great room! Cool Irish Pub next door
Stayed 1 night in Sep 2025

2/10 Terrible

Prescott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I hate to be so negative, but there was just nothing good about this place. I understand it’s a historical hotel but it is not remotely up to what people expect from a hotel room these days. I had problems with basically everything. The room is tiny and cramped . The walls are so thin I could literally hear the conversation my neighbor was having. The mattress was so soft I probably sunk into it 6 inches. There’s no Temperature control in the room so I was subject to whatever temperature they seem to have it set at. The TV situation was a joke. It seems like it was only local channels with commercials and there wasn’t even a channel guide. So I tried to watch Netflix on my phone, but the Wi-fi is terrible so it just kept buffering. This place needs some major modernization. I would never stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not handicapped acessible.
Stayed 1 night in Sep 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cute and comfortable. The restaurant downstars was tight, but the foid was good. I did not like that there wasnt available parking or that they dont valudate parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Cristin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff was amazing the hotel is nice it was dated and you could tell it was dated the only problem I had was you could hear the neighbor all night long talking on his phone because the walls are so thin and you could hear everything outside on the street also you could hear dragging of chairs over the room all evening until the bars closed.
Stayed 1 night in Sep 2025

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Not a bad property. Centrally located and basic.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfy room. Super friendly staff. Restaurant was amazing.
Stayed 1 night in Sep 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Issues connecting with the WIFI
Stayed 1 night in Sep 2025

8/10 Good

Angela

Liked: Amenities
No AC in the rooms. Just a fan
Stayed 1 night in Sep 2025