A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and gift shops/newsstands are onsite.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.
This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine.
Hotel San Carlos - Downtown Convention Center is a smoke-free property.
Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
The property is a member of Historic Hotels of America.
Languages
Azerbaijani, English, French, Russian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (USD 20 per day)
Food and drink
A restaurant
Restaurants on site
Centrico
Things to do
24-hour gym
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Business services
1,302 square feet of conference space
2 meeting rooms
24-hour business center
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Well-lit path to entrance
More
1 building
7 floors
Built in 1928
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LED TV with premium cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Ceiling fan
Connecting rooms available
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
Outdoor pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Nearby parking fee: USD 20 per day
Credit card charges are subject to a surcharge of 1.85 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix
Hotel San Carlos - Downtown Convention Center Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 384 out of 1005 reviews
10 - Excellent
384
Rating 8 - Good. 268 out of 1005 reviews
8 - Good
268
Rating 6 - Okay. 163 out of 1005 reviews
6 - Okay
163
Rating 4 - Poor. 105 out of 1005 reviews
4 - Poor
105
Rating 2 - Terrible. 85 out of 1005 reviews
2 - Terrible
85
8.2/10
Cleanliness
8.6/10
Staff & service
6.4/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Travis
Apr 17, 2025
Liked: Staff & service
Older property so not the most modern or in perfect condition. But it’s perfectly fine and the location/area is great for any downtown activities
Travis
Stayed 2 nights in Apr 2025
10/10 Excellent
Shanmuga Priya
Apr 17, 2025
Shanmuga Priya
Stayed 2 nights in Apr 2025
8/10 Good
Shruti
Business traveler
Apr 16, 2025
Cozy and comfortable old building. I was relaxed there. But they should stock up on water bottles at the vending machine daily
Older hotel but clean, friendly staff. The free WiFi was worth what it cost, practically nonexistent. Had to hit a coffee house to do a work zoom. Overall it was ok. Had a certain charm
We loved the vibe of the hotel. It truly is a hidden gem. Sure, it could be updated but overall it's quirky and fun. What we didn't love is that we booked this hotel because it lists a pool (and shows pictures of it) on the website.
The pool is dry.
The deck around it is in shambles which was really disappointing. When we talked to the front desk staff about it, he says "Ya. I know. It shouldn't be on the website...."
We also weren't prepared for the rooms not to have air conditioning but that is on the website and we missed it.
The restaurant at the hotel is excellent.
vickie
Stayed 3 nights in Apr 2025
6/10 Okay
Pj
Apr 14, 2025
Pj
Stayed 3 nights in Apr 2025
8/10 Good
Grey, Oakland
Traveled with partner
Apr 13, 2025
It was a good value for downtown Phoenix. Wi-Fi did not work well in the room. 2 short blocks to parking garage they recommended (not a problem for us). Quiet rooms.
Native AZ. Worked downtown from 1998 to 2017. My favorite hangout was this corner. It is on sad shape today. This classic hotel needs a revamp. I hope our President does tremendously well. I love downtown PHX but not this last trip. Parking is atrocious.
Kelli
Stayed 1 night in Mar 2025
10/10 Excellent
Kevin
Apr 11, 2025
A great historical hotel, which is close to several restaurants and other venues.
Kevin
Stayed 3 nights in Apr 2025
8/10 Good
paulina
Apr 7, 2025
paulina
Stayed 1 night in Apr 2025
10/10 Excellent
Jenna
Apr 7, 2025
Jenna
Stayed 3 nights in Apr 2025
6/10 Okay
Jamie
Business traveler
Apr 6, 2025
Liked: Cleanliness, staff & service
The location was perfect near the convention center and close to restaurants which was very convenient. The staff was very helpful and friendly as well. The hotel had lots of character and I do appreciate the historic nature of it. The biggest drawback is that walls are so incredibly thin and you can hear conversations and next door neighbors through the wall vents in the bedroom and bathroom. Not sure how this can be mitigated but definitely bring ear plugs.
This hotel was pretty good for what i paid for. Keep this in mind the hotel is an older building. Bathrooms is not modern. Staff is amazing and went above and beyond. The beds are hard but i liked them. People have complained about the hotel being hot. Nope the hotel was cool. I sleep comfortable. Definitely want to come back to this hotel if I comeback to Phoenix
This is a charming hotel in the heart of the downtown district . My only complaint is the hard, uncomfortable pillows. Staying just one night. If my stay would have been longer, i would have asked for replacements. But the room was clean, staff friendly and the area was close to much activity.
Super cool historical hotel. Clean and quaint rooms in style for the time period adding to the charm. Would like to go back just to explore all the historical info on each floor! Only complaint is the inconsistency of the hotel restaurant hours. The pub nextdoor had good food and plenty of bars and restaurants to walk to.