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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Welcome to our grand lobby, featuring a high ceiling, a reception desk, and a seating area with comfortable chairs.
Enjoy a refined dining experience in our elegant dining area, set with fine china and silverware.
Comfortable room with a large bed, bedside table, and desk, offering a quiet space to work and rest.
Experience the grandeur of our lobby, featuring a high ceiling, elegant chandelier, and comfortable seating areas.
Experience the grandeur of our lobby, featuring a stunning mirror cabinet, elegant chandelier, and comfortable seating area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪7 min walk‬
  • Chase Field
    ‪8 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Two single beds with matching headboards and patterned pillows, a decorative wall panel, and a bedside table with a lamp.

Downtown Phoenix Hotel

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
4.0 out of 5, Very Good, (1004)
$84 nightly
The price is $84 total
includes taxes & fees
Downtown Phoenix Hotel

About this property

Hotel San Carlos - Downtown Convention Center

3-star hotel in Downtown Phoenix
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and gift shops/newsstands are onsite.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine.

Hotel San Carlos - Downtown Convention Center is a smoke-free property.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 385 out of 1005 reviews
Rating 8 - Good. 267 out of 1005 reviews
Rating 6 - Okay. 163 out of 1005 reviews
Rating 4 - Poor. 105 out of 1005 reviews
Rating 2 - Terrible. 85 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Chrissy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rose-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

6/10 Okay

Freddy

Business traveler
This hotel can need some major renovation. Carpeting, elevators, furniture, lobby decorations and setup, etc.
Stayed 1 night in Apr 2025

8/10 Good

Rizwan

Traveled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Travis

Liked: Staff & service
Older property so not the most modern or in perfect condition. But it’s perfectly fine and the location/area is great for any downtown activities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shanmuga Priya

Stayed 2 nights in Apr 2025

8/10 Good

Shruti

Business traveler
Cozy and comfortable old building. I was relaxed there. But they should stock up on water bottles at the vending machine daily
Stayed 3 nights in Apr 2025

8/10 Good

Beymar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Christopher, Marblehead

Business traveler
Liked: Cleanliness, staff & service, amenities
Older hotel but clean, friendly staff. The free WiFi was worth what it cost, practically nonexistent. Had to hit a coffee house to do a work zoom. Overall it was ok. Had a certain charm
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

vickie

Business traveler
Liked: Cleanliness, staff & service

Don't book if you want to use a pool area.

We loved the vibe of the hotel. It truly is a hidden gem. Sure, it could be updated but overall it's quirky and fun. What we didn't love is that we booked this hotel because it lists a pool (and shows pictures of it) on the website. The pool is dry. The deck around it is in shambles which was really disappointing. When we talked to the front desk staff about it, he says "Ya. I know. It shouldn't be on the website...." We also weren't prepared for the rooms not to have air conditioning but that is on the website and we missed it. The restaurant at the hotel is excellent.
Stayed 3 nights in Apr 2025

6/10 Okay

Pj

Stayed 3 nights in Apr 2025

8/10 Good

Grey, Oakland

Traveled with partner
It was a good value for downtown Phoenix. Wi-Fi did not work well in the room. 2 short blocks to parking garage they recommended (not a problem for us). Quiet rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The history of this place is great!
Stayed 1 night in Apr 2025

8/10 Good

Devin

Stayed 2 nights in Mar 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Kelli

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Native AZ. Worked downtown from 1998 to 2017. My favorite hangout was this corner. It is on sad shape today. This classic hotel needs a revamp. I hope our President does tremendously well. I love downtown PHX but not this last trip. Parking is atrocious.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

A great historical hotel, which is close to several restaurants and other venues.
Stayed 3 nights in Apr 2025

8/10 Good

paulina

Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Stayed 3 nights in Apr 2025

6/10 Okay

Jamie

Business traveler
Liked: Cleanliness, staff & service
The location was perfect near the convention center and close to restaurants which was very convenient. The staff was very helpful and friendly as well. The hotel had lots of character and I do appreciate the historic nature of it. The biggest drawback is that walls are so incredibly thin and you can hear conversations and next door neighbors through the wall vents in the bedroom and bathroom. Not sure how this can be mitigated but definitely bring ear plugs.
Stayed 4 nights in Mar 2025

8/10 Good

Adidoreydi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was pretty good for what i paid for. Keep this in mind the hotel is an older building. Bathrooms is not modern. Staff is amazing and went above and beyond. The beds are hard but i liked them. People have complained about the hotel being hot. Nope the hotel was cool. I sleep comfortable. Definitely want to come back to this hotel if I comeback to Phoenix
Stayed 3 nights in Apr 2025

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Charming in the hub.

This is a charming hotel in the heart of the downtown district . My only complaint is the hard, uncomfortable pillows. Staying just one night. If my stay would have been longer, i would have asked for replacements. But the room was clean, staff friendly and the area was close to much activity.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool historical hotel. Clean and quaint rooms in style for the time period adding to the charm. Would like to go back just to explore all the historical info on each floor! Only complaint is the inconsistency of the hotel restaurant hours. The pub nextdoor had good food and plenty of bars and restaurants to walk to.
Stayed 1 night in Mar 2025