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Hotel San Carlos - Downtown Convention Center

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Hallway
Terrace/patio
Exterior
Standard Room, 1 Queen Bed, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • Herberger Theater Center
    ‪4 min walk‬
  • Phoenix Symphony Hall
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Double Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hyatt Place Phoenix / Downtown

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2373)
The price is $233
per night
$262 total
includes taxes & fees
Feb 16 - Feb 17
Hyatt Place Phoenix / Downtown

About this property

Hotel San Carlos - Downtown Convention Center

3-star hotel in Downtown Phoenix
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and gift shops/newsstands are onsite.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 1302 square feet (121 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine.

Hotel San Carlos - Downtown Convention Center is a smoke-free property.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 344 out of 1010 reviews" "
Rating 8 - Good. 303 out of 1010 reviews" "
Rating 6 - Okay. 168 out of 1010 reviews" "
Rating 4 - Poor. 112 out of 1010 reviews" "
Rating 2 - Terrible. 83 out of 1010 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Keity

Business traveler
Liked: Cleanliness, property conditions & facilities
In general was nice, however some of the pillows on my room smell still to someone else, which was a little bit disgusting. I ask for a pillow replacement, but it never happened.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service
This is an historic property from the early 20th century so don't expect a Hyatt. But, it was the first hotel in the SW with an elevator, and the first hotel in PHX with air conditioning. Mae West and Clark Gable and who knows else have stayed there. It even has a ghost on the 7th floor. A very interesting place to stay, and a short walk from the convention center and arena.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Wifi Issues
Kinda upset about the wifi. The wifi didn't really work in my room, and I had to end up using a hotspot.
Stayed 2 nights in Oct 2024

10/10 Excellent

David, RIO RICO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historical hotel
Stayed 1 night in Oct 2024

4/10 Poor

Paul, NAPLES

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Quaint older building. Not exactly dirty, not spotless but with lots of character. No thermostat for AC but the room was comfortable. Shower spikes to scalding every 3 - 5 minutes., maybe when someone flushes a toilet in the motel. Overall a cool place to stay. WIFI is worthless. Can not even download your email. Staff said the motel was full causing the problem. Problem is antiquated set up. Each floor has a different SSID. If you need to do any business online, this is not going to work for you.

8/10 Good

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience.
Stayed 5 nights in Oct 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
What it is: clean, friendly and helpful staff, old (including the bathroom fixtures, furniture, etc), stocked with the basics What is isn't: luxury hotel, haunted (I didn't even know the story until my last night there)
Stayed 3 nights in Oct 2024

4/10 Poor

Mattewos

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located. However, the internet is unreliable. While there is Wi-Fi on each floor, the signal is very weak and often disconnects. I asked the reception about this, and they explained that it’s due to the high occupancy of the hotel.
Stayed 5 nights in Oct 2024

8/10 Good

Kelley Healey-, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great front desk. Housekeeping left my door open one day but thankfully nothing missing. Othereise great staybfor an old fashioned hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karley

Traveled with group
Enjoyed the stay
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic. Air conditioning is imperfect.
Stayed 1 night in Oct 2024

10/10 Excellent

James, Saskatoon

Liked: Cleanliness, staff & service
Older property with "character". Great, friendly staff. Centrally located.
Stayed 3 nights in Oct 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
I love hotels with history, so the history and the location made for a great time!
Stayed 1 night in Oct 2024

6/10 Okay

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint old-fashioned (small room - if you're large you might not fit in the bathroom). Uncomfortable bed (lumpy). And some construction or other racket at 4:00am.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at Hotel San Carlos! Excellent choice if you're attending an event at the Footprint Center. Quiet in the hotel room, despite being in the middle of downtown Phoenix. Beautiful hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David, RIO RICO

Liked: Property conditions & facilities
Nice historical hotel
Stayed 1 night in Oct 2024

8/10 Good

Maria, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean and safe.
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024