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Hyatt Place Phoenix -North

3.0 star property

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Photo gallery for Hyatt Place Phoenix -North

Exterior
Interior
Outdoor pool, sun loungers
Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
10838 N 25th Ave, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Grand Canyon University
    ‪10 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Guest Room, Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

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About this property

Hyatt Place Phoenix -North

3-star hotel in North Mountain
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Place Phoenix -North offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hyatt Place Phoenix -North features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Hyatt Place Phoenix -North is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Hyatt Place Phoenix -North has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from March 10 2025 to September 10 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 125 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hyatt Place Hotel Phoenix North
Hyatt Place Phoenix North
Hyatt Place Phoenix Phoenix
Hyatt Place Phoenix - North Hotel Phoenix
Hyatt Place Phoenix -North Hotel
Hyatt Place Phoenix North Hotel
Hyatt Place Phoenix -North Phoenix
Hyatt Place Phoenix -North Hotel Phoenix

Hyatt Place Phoenix -North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 365 out of 1009 reviews
Rating 8 - Good. 179 out of 1009 reviews
Rating 6 - Okay. 154 out of 1009 reviews
Rating 4 - Poor. 136 out of 1009 reviews
Rating 2 - Terrible. 175 out of 1009 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Dwight

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs to be renovated. Rooms are old and have tattered furniture. Rugs very dirty, couch dirty with tears, coffee pot didn’t have the right pods to make coffee, towels are very old and need replacing. Breakfast was good with plenty of variety. But ran out of plates, so had to use bowls for everything. Coffee was very weak. Would not stay here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room flooded the night we checked in. There was water gushing from the light in the bathroom ceiling. The man at the front desk was incredibly rude and abrasive when we went to get a new room. I asked for customer service and was told “no. You booked through a third party” (Expedia). The staff never documented it. Other notes- incredible filthy rooms with stains on the floor and furniture, broken wood shelves, tears, dirty walls, breakfast but they were out of plates, no light on in the breakfast area. I was told they are on a timer. The most unpleasant and bizarre hotel experience I’ve ever had. The absolute worst.
Stayed 3 nights in Jan 2025

2/10 Terrible

richard

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated, loud and broken down.
Stayed 1 night in Feb 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

2/10 Terrible

Kathleen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watch out for cockroaches!!

Super jenky and disgusting. Saw a huge cockroach on the wall in the hallway the first morning. We were supposed to stay for four nights but checked out immediately after seeing the roach. Told the front desk clerk and literally had zero reaction like cockroaches are completely normal. Gross!
Stayed 3 nights in Jan 2025

10/10 Excellent

Dustin

Liked: Cleanliness
Stayed 3 nights in Jan 2025

2/10 Terrible

Donna

Traveled with family
Disliked: Amenities
Our room had a light that was out could not be fix no bulbs available they said. The light was over sink to wash hands from bathroom and to put on make up. The rooms carpet was stained horribly and the hall carpet was even worse. The hall lighting was very dark. The breakfast had horrible eggs and hash brown triangles were not fully cooked. The computer was down when we checked in that Friday nite so checked in Saturday am. And the sat eve gal at front desk,verbally blamed “the Mexican guy” she said, she was way out of line!!! As she gave my mom n I the managers email. The TVs didn’t work Friday nite….it was horrible as we were there for a friends funeral 62 yr old and had that terrible experience.
Stayed 2 nights in Jan 2025

6/10 Okay

Nhu

Stayed 5 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Business traveler
The telephone in my room has no dial tone. One lamp by the bed, the side I must sleep on, due to shoulder issues, didn’t work!
Stayed 1 night in Jan 2025

2/10 Terrible

Mike

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rom was dirty, moldin the shower andno hangers in the closet. Breakfast was marginal.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcos

Stayed 2 nights in Jan 2025

10/10 Excellent

EDGAR

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly but the rooms definitely need to be updated!! Our room faced the freeway and the sound of the cars flying down the road was very loud and non-stop, all night. The included breakfast was a definite plus, especially since this was a family trip.
Stayed 2 nights in Jan 2025

4/10 Poor

Jamey

Disliked: Cleanliness, property conditions & facilities
Very old needs updated dirty areas didn’t provide soap in the rooms. Need to renovate the Ceilings still have popcorn ceilings lol
Stayed 3 nights in Jan 2025

8/10 Good

Martha

Stayed 1 night in Jan 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed sheets bunch up. Not a tight fit. Freeway noise was very loud all night. Need better windows. Stains on carpet. Breakfast was good. Lots of parking.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phoenix overnight.

The room was clean except for the decor in the wall divider needed to be dusted abd thr pladtic inserts cleaned, something was dried running down. There also was no soap to wash your hands at the sink, used the shower gel, but was inconvenient if someone was using the toilet ir shower since they were in 2 separate rooms. Breakfast was great.
Stayed 1 night in Jan 2025

6/10 Okay

Ronald

Traveled with family
Liked: Cleanliness
Barely had any water pressure to take shower, no microwave but had two sinks, one in to different rooms?? Ac barely worked spent most of the night sweating.
Stayed 1 night in Jan 2025

8/10 Good

Abigail

Stayed 1 night in Dec 2024

6/10 Okay

dana

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was lovely, but the carpet in our room was disgusting. There were stains everywhere. The traffic noise in rooms on the even side of the hotel, especially on the first floor woke me up at night. There is no barrier between the freeway and the hotel. The hotel has a nice location.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Shawn

Stayed 1 night in Jan 2025

6/10 Okay

ROBERT

Traveled with family

Overall

Good middle of the road accommodations. Clean and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Debora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Great breakfast.
Stayed 1 night in Jan 2025