Hyatt Place Phoenix -North

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Phoenix -North

Exterior
Outdoor pool, sun loungers
Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
10838 N 25th Ave, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Arizona State University-West Campus
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds

Guest Room, Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

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About this property

Hyatt Place Phoenix -North

3-star hotel in North Mountain
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Place Phoenix -North offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hyatt Place Phoenix -North features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Hyatt Place Phoenix -North is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Hyatt Place Phoenix -North has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room sofa bed
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 125 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hyatt Place Hotel Phoenix North
Hyatt Place Phoenix North
Hyatt Place Phoenix Phoenix
Hyatt Place Phoenix - North Hotel Phoenix
Hyatt Place Phoenix -North Hotel
Hyatt Place Phoenix North Hotel
Hyatt Place Phoenix -North Phoenix
Hyatt Place Phoenix -North Hotel Phoenix

Hyatt Place Phoenix -North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 360 out of 1003 reviews" "
Rating 8 - Good. 177 out of 1003 reviews" "
Rating 6 - Okay. 153 out of 1003 reviews" "
Rating 4 - Poor. 136 out of 1003 reviews" "
Rating 2 - Terrible. 177 out of 1003 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Jordan, Burnsville

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and staff were really nice. Very quiet and plenty of parking. Our room was not ready even when checking in an hour and a half later than available check in (3pm). Our room keys kept getting deactivated after the first night which made it very inconvenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yesenia Yisel Ocampo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly employees!
Stayed 3 nights in Oct 2024

10/10 Excellent

Winifred

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Genese

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is terrible. They provided the same breakfast every morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
All on there we like
Stayed 1 night in Oct 2024

10/10 Excellent

Annessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Kristine

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
This was a very disappointing stay. First, I didn't get a handicap accessible room as requested. Next, do not believe anything on their website. This place does not have a bar/restaurant, no baked goods, or deli. At least the breakfast was fairly good. Lastly, the pool area was extremely disappointing. It's very small and located in a dingy area. Also all you can hear is the I17 traffic. I thought the Hyatt name came with higher standards but apparently I was wrong. The only good thing about this place is the staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Isaac

Traveled with family and small children
Disliked: Cleanliness, amenities
We stayed 4 nights, and after making our reservation and then seeing so many 1-star reviews, I was not looking forward to it – but thankfully our experience was not as bad as those. It was a decent hotel, and while many of their concerns were observed during our stay, it was a very mediocre hotel. Basically, the property just looks run down and in need of a refresh, and it was obviously under-staffed. The breakfast food options were good, but every morning they ran out of coffee and other food items often within 20 minutes of breakfast beginning, and never seemed to catch up. Our room also wasn't cleaned until the last day of our stay. The entrance is easy to drive past, and if you miss it you'll have to circle around a 5-6 min loop to get back to the front of the building. Quite irritating for our first night. On the positive side – there are a number of dining options and a park with paved walking trails and a playground nearby as well. And anytime I asked the staff about missing something in our room (since our coffee/towels was never replenished, and we were missing any bedding for the pull-out sofa), they were quick to rectify it. Overall it was a mediocre to subpar stay. If they offered a great deal I may stay here again – but plan to look for a different option next time we're in town.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was exceptional. We had a young man named Brian, who was so polite and friendly, and made our stay great.
Stayed 1 night in Oct 2024

2/10 Terrible

Ludy, Long Beach

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool hasn’t been open for a while. The rooms are dirty and smelly. The rooms smelled like weed all the time.
Stayed 3 nights in Oct 2024

6/10 Okay

Charlotte

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Mixed feelings
The main desk staff was great. He was able to get us checked in with enough time to make it to may graduation. The room had small red marks that look like blood on some of the walls and the curtains. Thank goodness I had my own cleaning supplies to redo the room. The carpet had stains too.
Stayed 1 night in Oct 2024

4/10 Poor

Jenny

Disliked: Cleanliness, property conditions & facilities
The rooms were dirty and had stains all over the floor
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

VIRIDIANA

Traveled with family
Liked: Cleanliness, staff & service
Nice building, okay room, evening staff was nice and helpful, morning staff was out of the desk area leaving desk unattended for a long time. The beds mattress are to lose when one person moves the other person in the bed can feel it aswell making it difficult to have a good night sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Joanne

Stayed 1 night in Sep 2024

10/10 Excellent

Brittney

Stayed 1 night in Oct 2024

6/10 Okay

Curtis

Liked: Cleanliness, staff & service
We liked the area and dining in the area. However updates are needed to make the experience better
Stayed 6 nights in Oct 2024

8/10 Good

Gloria

Liked: Staff & service
Couch had stains on it.
Stayed 1 night in Oct 2024

8/10 Good

Alice

Liked: Staff & service, property conditions & facilities, room comfort
Overall, very comfortable, could be cleaner in the bathroom, and interstate noise is pretty bad on the west side of the hotel. I just stayed one night and left early. I would return, just ask for room on the quiet side.
Stayed 1 night in Oct 2024

6/10 Okay

Katrease

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice. The continental breakfast was really good. There were a couple of cars in the parking lot that were questionable, but everything turned out good.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lakisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing was clean in our room worst experience ever so gross
Stayed 2 nights in Aug 2024

8/10 Good

Clement Ray, Burnsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Only complaint would be the continuous I17 traffic noise.
Stayed 2 nights in Oct 2024