Hyatt Regency Phoenix

4.0 star property

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Photo gallery for Hyatt Regency Phoenix

Terrace/patio
Presidential Room, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪1 min walk‬
  • Footprint Center
    ‪5 min walk‬
  • Chase Field
    ‪7 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • City view
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • City view
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • City view
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Queen Beds

  • City view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Room, 1 Bedroom

  • City view
  • 1496 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

  • City view
  • 525 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (High Floor)

  • City view
  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

Guest Room, Room, 1 King Bed

  • City view
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • Sleeps 4
  • 1 King Bed

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite

  • City view
  • 1850 sq ft
  • Sleeps 6
  • 1 Twin Bed

Similar properties

About this property

Hyatt Regency Phoenix

Hotel in Downtown Phoenix
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hyatt Regency Phoenix provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 43 square feet (4 square meters) include a conference center. This eco-certified hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hyatt Regency Phoenix is a smoke-free property.

Full breakfasts are available for a surcharge.
Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Compass Arizona Grill
  • Market Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1253 out of 1779 reviews
Rating 8 - Good. 277 out of 1779 reviews
Rating 6 - Okay. 134 out of 1779 reviews
Rating 4 - Poor. 55 out of 1779 reviews
Rating 2 - Terrible. 60 out of 1779 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was so accommodating and friendly!
Stayed 3 nights in Feb 2025

10/10 Excellent

Laina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this and it was so close to many great spots downtown!
Stayed 2 nights in Feb 2025

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and the food were excellent. The beds were comfortable but the room amenities were lacking. Poor lighting. Not enough clothing storage space. Little things but i expected better from a hyatt
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Book directly with hotels

I would recommend NOT booking through Hotels.com. The 3rd party reservation made it really difficult at check in to find our reservation. Hotels.com gave us a price that "included taxes and fees" - there were additional taxes still applied to our bill at check out. BEWARE of Hotels.com and just book direct with the hotel. In addition, the front desk staff at the Hyatt were having "technical difficulties" and I'm still working out the double charges incurred for breakfast (that was supposed to be part of the room package) and charged both the "hold" credit card and the card I checked out with. Cluster....
Stayed 2 nights in Feb 2025

10/10 Excellent

Chiffon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very huge hotel. Restaurant in hotel was good and gift available . Walkable to down town restaurants and centers. The hotel was clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christy

Stayed 1 night in Feb 2025

8/10 Good

Kat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

:)

Very nice, super clean and thankfully there is a parking garage across the street. Only had 1 ply tp tho but 10/10 experience:)
Stayed 2 nights in Feb 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service
Our room faced a brick wall and was very dark. There were not enough lounge chairs around pool even though there was ample space to add more. Very clean. Great staff and location is excellent.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosalva

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. However, the room is in need of better lighting and more outlets. Everything else was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Sub par room

Very dated, awful smell in room and for $300(with the discount I had) a total rip off.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was wonderful. Very clean, and the check in was fast and easy. All the staff was friendly and helpful. Breakfast was very good and ate dinner at the restaurant downstairs and it was very good. Would stay there again.
Stayed 1 night in Feb 2025

8/10 Good

Krista

Liked: Cleanliness
I was there for business, steps away from the convention centre - very convenient! Didn't love the dining options at the hotel, but so much to choose from close by.
Stayed 3 nights in Feb 2025

4/10 Poor

Marie

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good location. Extremely small pool. Other people trash and glasses in hallway by the room and was never picked up by staff and 24 hours passed.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthhew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Feb 2025

10/10 Excellent

Itzel

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Hyatt is always a solid choice and this hotel is very centrally located. The restaurant and bar are amazing as well as the convenience store on site has a little bit of everything. I have stayed at this hotel many times and will stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and wonderful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Summer Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THANK YOU FOR HAVING A STORE

Rooms were basic. The best thing aboht this hotel was that that had a little store where I could buy a turkey sandwich and after a long flight, that made my entire stay. I really appreciated the little market
Stayed 1 night in Dec 2024

10/10 Excellent

katherine

Stayed 2 nights in Jan 2025

10/10 Excellent

James

Stayed 3 nights in Jan 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Jan 2025