Hyatt Regency Phoenix

4.0 star property

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Photo gallery for Hyatt Regency Phoenix

Terrace/patio
Aerial view
Lobby
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪1 min walk‬
  • Footprint Center
    ‪7 min walk‬
  • Chase Field
    ‪9 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 340 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Queen Beds

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Presidential Room, 1 Bedroom

  • 1496 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

  • 525 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (High Floor)

  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Guest Room, Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • Sleeps 4
  • 1 King Bed

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite

  • 1850 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

Similar properties

About this property

Hyatt Regency Phoenix

Hotel in Downtown Phoenix
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hyatt Regency Phoenix provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 43 square feet (4 square meters) include a conference center. This eco-certified hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hyatt Regency Phoenix is a smoke-free property.

Full breakfasts are available for a surcharge.
Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Compass Arizona Grill
  • Market Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (43 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
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Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
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Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1173 out of 1692 reviews
Rating 8 - Good. 277 out of 1692 reviews
Rating 6 - Okay. 130 out of 1692 reviews
Rating 4 - Poor. 55 out of 1692 reviews
Rating 2 - Terrible. 57 out of 1692 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Steve

Business traveler
Disliked: Staff & service
TPUSA America fest.
The hotel is very nice very very poor food service. We prepaid for three days. Had to leave a day early for Christmas and refused to give us a credit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

john

Stayed 1 night in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

BHANU PRAKASH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Amanda

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view from my room. Gym was great. Vegan options for food. Loved the outdoor bar area for a drink.
Stayed 2 nights in Dec 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay. Really loved the location, and the bed was very comfortable. Nice and updated rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to the event, close dining options, easy parking, good place to stay overnight
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in particular were always very pleasant and accommodating.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Stayed 2 nights in Nov 2024

6/10 Okay

ryan

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and refined! Easy to lots of options.
Stayed 1 night in Dec 2024

2/10 Terrible

Gregory

Disliked: Staff & service, property conditions & facilities
Had to wake up every day to freezing cold shower water.
Stayed 2 nights in Dec 2024

2/10 Terrible

Noe

Disliked: Cleanliness, staff & service, property conditions & facilities
Sad
Stayed 1 night in Dec 2024

8/10 Good

KEISHA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked having the couch and desk area with a large balcony
Stayed 3 nights in Dec 2024

10/10 Excellent

Joshua

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Emiliano

Business traveler
Worst hyatt in memory
$34 for parking on a non-event night? My mother got lost at night on the street among homeless people trying to find you from your parking structure. The roll in shower was either clogged or couldn’t find a drain for the water to exit. Worst stay at a Hyatt ever.
Stayed 1 night in Dec 2024

6/10 Okay

Alejandra

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Lydia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable and welcoming staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Janelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024