Hyatt Regency Phoenix

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Phoenix

Terrace/patio
Lobby
Outdoor pool, free cabanas, pool umbrellas
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    1 min walk
  • Herberger Theater Center
    2 min walk
  • Phoenix Symphony Hall
    2 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    16 min drive

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 340 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Queen Beds

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Presidential Room, 1 Bedroom

  • 1496 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

  • 525 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (High Floor)

  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Guest Room, Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • Sleeps 4
  • 1 King Bed

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite

  • 1850 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

Similar properties

About this property

Hyatt Regency Phoenix

Hotel in Downtown Phoenix
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hyatt Regency Phoenix provides a spa tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 43 square feet (4 square meters) include a conference center. This eco-certified hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hyatt Regency Phoenix is a smoke-free property.

Full breakfasts are available for a surcharge.
Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Compass Arizona Grill
  • Market Cafe

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (43 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1124 out of 1635 reviews" "
Rating 8 - Good. 283 out of 1635 reviews" "
Rating 6 - Okay. 124 out of 1635 reviews" "
Rating 4 - Poor. 50 out of 1635 reviews" "
Rating 2 - Terrible. 54 out of 1635 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Bill

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was ok, a/c doesnt get cold or blow hard enough. Balcony view is of a building. Not worth the upgrade
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Great Service/Location for Chase/Footprint
Came up for a concert. The hotel was VERY busy but they handled all of us quickly. Valet service for the car was a little slow, because there was only one guy. Thought better planning on that, given Chase Field concert was SOLD OUT would have been a better idea. But all in all, we got the valet within 30 min and the rest of our group headed to the room. Clean everything in the room. Coffee with bottled water. Plenty of space and the room darkening shades helped with the Phoenix heat of summer.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators are always a problem at a place this large. Just plan your outings to allow time for a wait
Stayed 1 night in Aug 2024

8/10 Good

Carlota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna, MESA

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!! Staff were kind and helpful! Easy to valet!
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Try somewhere else
This particular hotel in Phoenix needs a face lift. It used to be a comfortable place to stay, but it's cleanliness and aesthetic needs improvement. The bathroom was stocked with stained towels with what appeared to be blood. The cloth shower curtain was stained brown in various areas. The carpet outside of our room was filthy and appeared unvaccummed. There are plenty of other hotels in the area with better upkeep.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great hotel, good food, pool was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Traveled with group
Disliked: Room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Mohammad

Stayed 1 night in Aug 2024

8/10 Good

ladonna

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Check in was really easy. Only thing is my husband stayed in the car. I got out and checked in lots of congestion after checking we have to get a parking pass at a little window outside and park across the street if you’re Parking at the hotel. When we checked into our room, normally I go through and clean the room with Lysol wipes this time I didn’t immediately got in the shower cause we had a concert to go to. and while in the shower, I looked over and saw a whole bunch of hair, stuck to the side of the wall, long hair, dark black very noticeable so I had my husband grab me two or three Lysol wipes to get it all off of the wall. The bathtub was very slippery. My husband did cut his toe on the shower drain. They have the AC set at 72 and you cannot change it. The wait for the elevators and there are five of them are long. on the wall side of the bed, there was trash on the floor that we picked up ourselves. So I’m guessing the maids are in a hurry when they change out the rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Dennis

Disliked: Room comfort
Elevators were a disaster
Stayed 1 night in Aug 2024

10/10 Excellent

CONSTANTINE

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Aug 2024

10/10 Excellent

Gabrielle

Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in
Stayed 1 night in Aug 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay. What more can I ask for. Thank You walking distance to Def Leppard concert at Chase Field. Great time. H
Stayed 1 night in Aug 2024

8/10 Good

KC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desk folks were kind & polite. Bed was sublime
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
Our stay was amazing, my family and i were thoroughly impressed. Definitely making it our to go spot when my family visits again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024