Both of us on walkers. Reservation for 1st flr.when checking in told only had 3rd floor room. Would not refund us so we could go elsewhere. Web site said elevator. There was none. Pull out sleeper sofa had no mattress. Said it was extended stay hotel but NOTHING was provided (pots to cook with, dishes and silverware, not even TOILET PAPER). When I said I would report him for fraud and not being an ADA COMPLIANT FACILITY, he said he could put us in room on second floor. Room was dirty, had someone's used false eyelashes stuck to floor, blood stains on carpeted floor and towels that looked like they had been used and refolded. My son had just gotten out of hospital after major stroke and he needed two weeks to recouperate. If you're looking for an extended stay hotel, this isn't one. People walking around all night, trying doors to get in, noisy, people smoking by doors of rooms even though it was a non-smoking hotel.