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Kimpton Hotel Palomar Phoenix Cityscape by IHG

4.0 star property

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Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape by IHG

Exterior
Exterior
Exterior
Outdoor pool, open 6:00 AM to 9:00 PM, cabanas (surcharge)
Presidential Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
2 East Jefferson, Phoenix, AZ, 85004
  • Footprint Center
    ‪2 min walk‬
  • Phoenix Symphony Hall
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪13 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite

  • 1325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (Arena)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Arena)

  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Queen Beds, City View

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Essential)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

Room, 2 Queen Beds (Essential) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Essential)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Additional Living Area)

  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, City View

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room (Essential)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential, High Floor)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Essential, High Floor)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

FOUNDRE Phoenix

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1591)
The price is $369
per night
$438 total
includes taxes & fees
Mar 8 - Mar 9
FOUNDRE Phoenix

About this property

Kimpton Hotel Palomar Phoenix Cityscape by IHG

4-star hotel in Downtown Phoenix
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. A manager's reception is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Kimpton Hotel Palomar Phoenix Cityscape by IHG provides a fitness center and complimentary bicycles. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Kimpton Hotel Palomar Phoenix Cityscape by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Blue Hound & Eden - This restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

Bosnian, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 28 for adults and USD 7 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 28 for adults, and USD 7 to 26 for children
  • Fee for in-room wireless internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired internet in public areas: USD 12.99 per day (rates may vary)
  • Self parking fee: USD 30 per night
  • Covered valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Kimpton Hotel Palomar Phoenix Cityscape by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1005 reviews
Rating 8 - Good. 158 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

iliana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Stayed 1 night in Nov 2024

6/10 Okay

Vinita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The valet team was very rude. The front desk staff could be more friendly and professional.
Stayed 1 night in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful located in downtown easy access to everything
Stayed 1 night in Nov 2024

4/10 Poor

Paul, Roseburg

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I stayed for two nights. I did not get the room cleaned for the second night's stay, so I did not have clean towels, coffee and other supplies for the second night. I cannot recommend this property and will never stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the concert venue my friends and I attended. It was walking distance to the concert and restaurants. They had wine after we checked in, that was nice. The room was clean and very comfortable. The staff was kind and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Directly across from the Phoenix Footprint Center, and very close to Chase Field, Phoenix Convention Center and Arizona Science Museum
Stayed 1 night in Nov 2024

10/10 Excellent

Jessie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a great stay at the Kimpton. It had an elevated experience with the added amenities like the coffee bar, spa water, a nice vibe at the pool, and the gym was huge! The beds were very comfortable as well. The staff was friendly and helpful. would definitely stay here again
Stayed 2 nights in Nov 2024

8/10 Good

Elizabeth

Stayed 4 nights in Oct 2024

10/10 Excellent

David, North Bend

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, close to events center and sporting arenas. Plenty of conveniences and dining options in the immediate area. Staff were extremely friendly. Rooms were nice and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location fun hotel with beer and wine happy hour.
Stayed 1 night in Nov 2024

6/10 Okay

April

Traveled with group
Liked: Staff & service
Mediocre
Lovely common areas. Run down room. Making you call the front desk for a coffee maker for coffee under the auspice of “forget something, we have it” is pretty gross. Like it's something you travel with. Fun artwork prints in the room and centrally located for events.
Stayed 1 night in Nov 2024

8/10 Good

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024

2/10 Terrible

Frank

Traveled with family
Rooms are old not worth $500 a night. Beware.
Stayed 3 nights in Nov 2024

2/10 Terrible

Sophie

Stayed 4 nights in Nov 2024

10/10 Excellent

Veronica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing mother-daughter trip
It was as a mother, daughter trip we went to Sabrina Carpenter concert. Hotel was beautiful and very convenient is in walking distance to footprint Center, restaurants, Starbucks and a grocery store.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Stayed 1 night in Oct 2024

10/10 Excellent

Hans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest check in ever!
Stayed 1 night in Nov 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Easy to get around. nice staff.
Stayed 4 nights in Oct 2024

6/10 Okay

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Daishaun, Horizon City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amenities
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 2 nights in Nov 2024

6/10 Okay

Edie

Disliked: Property conditions & facilities
Not worth the cost for what you get
The room was ok. Really needs upgrade. Torn sheet and chair had so many peeling upholstery. Not enough plugs or charging outlets. Door to bathroom was awful sliding and very hard to slide. Towel rack fell off wall. Light fixture over table too low. The overnight costs was very expensive not worth paying. I would not recommend.
Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Conveniently located for our downtown activities. Valet staff was great/friendly. Parts of our room were pretty worn and overall just “fine” for this price. Only 1 robe and it didn’t have a tie - not huge deal but just an example of attention to detail. Bed was comfy and room air controls were easy and quiet while running.
Stayed 2 nights in Nov 2024

6/10 Okay

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice luxury hotel with dumb design
I’ve stayed here twice, decided by location only. The shower is one of those half glass units, where you’re freezing while showering and water gets all over the floor. Such a dumb design. Also, no coffee in room unless you call them and have a Keurig sent up. That’s dumb too. Probably won’t stay here again for those reasons. Location is awesome though.
Stayed 1 night in Nov 2024