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Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

Exterior
Exterior
Outdoor pool, open 6:00 AM to 9:00 PM, cabanas (surcharge)
Exterior
Presidential Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
2 East Jefferson, Phoenix, AZ, 85004
  • Footprint Center
    ‪2 min walk‬
  • Phoenix Symphony Hall
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite

  • 1325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (Arena)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Arena)

  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Queen Beds, City View

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Essential)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

Room, 2 Queen Beds (Essential) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Essential)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Additional Living Area)

  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, City View

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room (Essential)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential, High Floor)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Essential, High Floor)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

FOUNDRE Phoenix

Pool
Pet friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1539)
The price is $399
per night
$489 total
includes taxes & fees
Feb 5 - Feb 6
FOUNDRE Phoenix

About this property

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

4-star hotel in Downtown Phoenix
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. A manager's reception is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel provides a fitness center and complimentary bicycles. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Blue Hound & Eden - This restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

Bosnian, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 28 for adults and USD 7 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 28 for adults, and USD 7 to 26 for children
  • Fee for in-room wireless internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired internet in public areas: USD 12.99 per day (rates may vary)
  • Self parking fee: USD 30 per night
  • Covered valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1001 reviews" "
Rating 8 - Good. 158 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Stayed 2 nights in Sep 2024

8/10 Good

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The area is super convenient for downtown, which explains the cost. Super clean rooms and the Staff were very nice and accommodating. The bathroom provisions were excellent. We would have loved a coffee maker in the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dylan at the front desk took great care of us. We started with a bump because they did not have an ada room for us. The next day Dylan put us in a suite and even personally transferred our luggage for us! If uvr going to stayvhere, ask for Dylan!
Stayed 2 nights in Oct 2024

2/10 Terrible

Kelley A

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tatry towels, worn out furniture, limited service..for the price so not worth it.
Stayed 3 nights in Oct 2024

6/10 Okay

Max

Stayed 1 night in Oct 2024

10/10 Excellent

Sylvia

Stayed 2 nights in Oct 2024

10/10 Excellent

Holley

Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Nanotine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was freezing cold
Stayed 1 night in Oct 2024

10/10 Excellent

Angesom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, amenities
Loved the rooftop pool and bar.
Stayed 1 night in Oct 2024

8/10 Good

Jessica, Kuna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Bernardino

Business traveler
Liked: Cleanliness, staff & service
Staff
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Lisa, Flagstaff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean and everyone was so friendly. Will stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Brian

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice hotel and complimentary mini-happy hour. Main annoying thing is no coffee in rooms or free bottled water. Those seem pretty basic at hotels that cost half as much.
Stayed 4 nights in Sep 2024

4/10 Poor

Marsha, Visalia

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very upset how check in went. We. Arrived about an hour early. Knew a room might not be ready. Was told we were 1st in the list and would text us when ready. By 3.30 nothing. We ate & came back & waited in lobby as we saw other people were told their rooms we ready. Ask desk again - no room for us. I asked if this is how they treat rewards members. Finally saw the manager and talked to her, were told there were rooms ready and could get keys asap. I think the 3 people working the front desk were too busy laughing and goofing around. When I told them I was a reward member that was when the man went & got the manager. Needless to say we finally got in around 4. I was livid it took so long. Even the valet man was surprised we were still sitting waiting while others who came in later were helped and checked in. I’ve been a member for about 8 years and nothing has ever happen like this before. We just stayed in Washington DC & Miami plus our daughter got married at your sister hotel the intercontinentals ( my daughters wedding was very expensive) so spent a lot of money at the hotel in Monterey Ca
Stayed 3 nights in Sep 2024

6/10 Okay

Lija

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good . Rooms are average . Staff was friendly . Not sure if it was worth the price .
Stayed 3 nights in Sep 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and clean with a feeling of high luxury without the crazy sticker price. The staff weee extremely helpful even following up with a quick text message an hour after checking to make sure we were happy with everything. Through that text we asked about access to a microwave as there was not one in the room and they responded instantly by bringing a microwave to us. Overall the stay was short but extremely pleasant and memorable. Would highly recommend for anyone staying in Downtown Phoenix. And only a 5-7 minute walk to the Footprint Center or Chase Field.
Stayed 1 night in Sep 2024

10/10 Excellent

Arely

Stayed 3 nights in Sep 2024

6/10 Okay

Amanda

Traveled with partner
Liked: Staff & service
The lobby going into the hotel is pretty dirty. The carpet and sofas are stained. The area is not that great. We witnessed a lady have a drug fueled freak out as we were having dinner at the Arrogant Butcher. The room was a suite and we didn’t have a microwave or a mini fridge. The staff are very friendly. That’s the only positive I can give for this stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024