Kimpton Hotel Palomar Phoenix Cityscape by IHG

4.0 star property

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Exterior
Property video
Bar (on property)
Presidential Suite, 1 King Bed | 1 bedroom, Frette Italian sheets, premium bedding, down comforters
Outdoor pool, open 6:00 AM to 9:00 PM, cabanas (surcharge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service

Explore the area

Map
2 East Jefferson, Phoenix, AZ, 85004
  • PHX Arena
    ‪2 min walk‬
  • Phoenix Convention Center
    ‪3 min walk‬
  • Chase Field
    ‪7 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Presidential Suite, 1 King Bed

  • 1325 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed (Arena)

8.0 out of 10
Very good
(1 review)
  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(6 reviews)
  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Essential)

9.4 out of 10
Exceptional
(43 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Roll-In Shower, High Floor)

8.0 out of 10
Very good
(7 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Essential)

9.4 out of 10
Exceptional
(60 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(11 reviews)
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(15 reviews)
  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Essential)

10.0 out of 10
Exceptional
(1 review)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Accessible Tub)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

8.6 out of 10
Excellent
(9 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

7.8 out of 10
Good
(9 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Essential, High Floor)

9.2 out of 10
Wonderful
(80 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Kimpton Hotel Palomar Phoenix Cityscape by IHG

4-star hotel in Downtown Phoenix
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. A manager's reception is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Kimpton Hotel Palomar Phoenix Cityscape by IHG provides a fitness center and complimentary bicycles. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Kimpton Hotel Palomar Phoenix Cityscape by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Blue Hound & Eden - This restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

Bosnian, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 28 for adults and USD 7 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 28 for adults, and USD 7 to 26 for children
  • Fee for in-room wireless internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired internet in public areas: USD 12.99 per day (rates may vary)
  • Self parking fee: USD 30 per night
  • Covered valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Kimpton Hotel Palomar Phoenix Cityscape by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 756 out of 1066 reviews
Rating 8 - Good. 161 out of 1066 reviews
Rating 6 - Okay. 80 out of 1066 reviews
Rating 4 - Poor. 33 out of 1066 reviews
Rating 2 - Terrible. 36 out of 1066 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

6/10 Okay

Joyce, Melrose

Stayed 2 nights in Mar 2025

4/10 Poor

Loni

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs an Update.

Hmmm .. where to start. $800 for one night of misery and no sleep . Mattresses are very old and you can feel springs poking through. Pillows were the worst ever . The pillows were not much bigger than an 8x10 . Sad to see this place become a craphole. I’ll never go back. We’ve stayed there in 2017 .
Stayed 1 night in Apr 2025

6/10 Okay

Javier

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Hazel milagro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Kelsey

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

King

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Igor

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Old hotel in good location

Good location and excellent service. The room was dated but comfortable. What annoyed me is check in 4 pm and check out is 11am. Why not from 3 to 12. The covid is gone The pool has limited sitting space , but half of it is taken by $250 rental cabanas while hotel charges resort fee. There is no coffee machine in the room. The hotel is trying to squeeze you on every corner.
Stayed 1 night in Apr 2025

8/10 Good

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

One night stay

One night stay. The area is walkable and has lots if restaurants in the area. The down side of our stay was the noise. There were either loud cars or motorcycles racing from about 11 pm to 2 am right outside our window so we didn’t get a lot if sleep
Stayed 1 night in Apr 2025

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a beautiful property! we arrived during their complimentary happy hour and were able to take the drinks up to our room, which was so gorgeous!
Stayed 1 night in Apr 2025

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable. Great if catching a suns game
Stayed 1 night in Feb 2025

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shakeria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was incredibly inviting and warm. My stay was smooth from check in to check out.
Stayed 1 night in Apr 2025

10/10 Excellent

corazon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SO nice at check-in and very helpful about recommending placing to go for the evening.
Stayed 1 night in Apr 2025

10/10 Excellent

Exodys Energy

Stayed 4 nights in Mar 2025

10/10 Excellent

kamilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot

Comfy, great place to stay for a Suns game!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlin

Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing staff
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location
Stayed 4 nights in Mar 2025