2/10 Terrible
Jena
Traveled with family and small children, Traveled with partner, Traveled with family
Sep 13, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man that checked us in was very polite and very sweet and very professional the lady that cleaned our room was also very nice and put a little rush on it for us so that we could get in a little earlier because our child was having surgery at the children's hospital in Phoenix there down the street and we needed somewhere to lay him down afterwards but the property itself was horrible there was trash everywhere construction where there were women hanging off the balcony trying to pick up my husband you know ask him out for a good time they're pimp was standing right now on the floor walking around pounding on people's doors of the sticks selling drugs out in the center you had a man and a woman get into a huge physical altercation where the man was shaking the woman screaming you owe me money b**** and you had homeless people sleeping on the grounds up against the doors under the trees around the entire building it was very filthy unprofessional the room was okay it had a huge hole in the bathtub the toilet was barely sitting on the floor was not bolted down the tank to the back of the toilet did not fit the toilet the cabinets were hanging off their room when I booked it said it came with the refrigerator and a microwave it did not come with either when I checked into the rooms the beds still needed blankets which I corrected that part and other than that it was not a hotel I will ever ever go back to nor will I ever recommend it to anyone it was probably one of the worst
Jena
Stayed 1 night in Sep 2025