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Aparthotel

Metro Phoenix All Inclusive Living

3.5 star property

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Photo gallery for Metro Phoenix All Inclusive Living

Exterior
Deluxe Studio Suite | Exterior detail
Full-size fridge, microwave, oven, stovetop
Front of property
Superior Studio Suite | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Pool
  • Air conditioning
  • Barbecue grill
$95
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
Phoenix, AZ
  • Castles N' Coasters
    ‪1 min drive‬
  • Grand Canyon University
    ‪6 min drive‬
  • Biltmore Fashion Park
    ‪13 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

View all photos for Comfort Studio Suite

1 bedroom, individually decorated, individually furnished, desk

Comfort Studio Suite

  • 499 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

1 bedroom, individually decorated, individually furnished, desk

Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite

1 bedroom, individually decorated, individually furnished, desk

Deluxe Studio Suite

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Studio Suite

1 bedroom, individually decorated, individually furnished, desk

Superior Studio Suite

  • 499 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio Suite

1 bedroom, individually decorated, individually furnished, desk

Basic Studio Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Apartment

Flat-screen TV

Premium Apartment

  • 599 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

1 bedroom, individually decorated, individually furnished, desk

Family Apartment

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Apartment

1 bedroom, individually decorated, individually furnished, desk

Premium Apartment

  • 599 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Studio Suite

1 bedroom, individually decorated, individually furnished, desk

City Studio Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Metro Phoenix All Inclusive Living

3.5-star aparthotel in North Mountain
Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills. Each apartment boasts a private pool and offers free WiFi and a dining area. Guests can appreciate conveniences like a sitting area and a refrigerator, and other amenities include a private yard and a flat-screen TV.
Metro Phoenix All Inclusive Living offers 168 air-conditioned accommodations with private pools and irons/ironing boards. These individually decorated and furnished accommodations have separate dining areas and include desks. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include separate bathtubs and showers.

This Phoenix aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Recreational amenities at the aparthotel include an outdoor pool.
Metro Phoenix All Inclusive Living features an outdoor pool, barbecue grills, and a garden. Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.

Metro Phoenix All Inclusive Living is a smoke-free property.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Private pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch flat-screen TV

Outdoor areas

  • Barbecue grill
  • Firepit
  • Garden
  • Yard

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 30 lbs per pet)
  • Fee: USD 5 per accommodation per day
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: USD 50 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 168 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 5 per accommodation, per day, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Metro PHX Apartments
Metro Phoenix Inclusive Living
Metro Phoenix All Inclusive Living Phoenix
Metro Phoenix All Inclusive Living Aparthotel
Metro Phoenix All Inclusive Living Aparthotel Phoenix

Metro Phoenix All Inclusive Living Reviews

Reviews

6.6
Rating 10 - Excellent. 1063 out of 2521 reviews
Rating 8 - Good. 267 out of 2521 reviews
Rating 6 - Okay. 196 out of 2521 reviews
Rating 4 - Poor. 253 out of 2521 reviews
Rating 2 - Terrible. 742 out of 2521 reviews

6.6/10

Cleanliness

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Erica

Traveled with family
Disliked: Cleanliness, room comfort

Not good

Check in was good. One TV wasn’t working, they asked if they can go change it later if we were there or not. I told them that I didn’t want anybody going in the room and they didn’t need to change it. The floors were so dirty, my granddaughters feet turned black after walking around for a few minutes. One of the bathrooms had black mold on the wall and smelled musty, especially after a shower. The other bathroom tub had a big indent, which my daughter almost slipped on while showering. Thankfully we only had to stay one night. We were rudely awaken at 8:30am when someone started pushing buttons on the keypad to open the door. I yelled out to tell them not to come in. After three attempts they opened the door thankfully the secondary lock was in place and didn’t break. The front door was not able to close completely. We’re no strangers to cheaper hotels, but this one was by far the worst experience ever. The pictures and reviews were very deceiving. A lot of hotels were full, so we took a chance. Oh the room also smelled like smoke even though they have a no tolerance to smoking inside or out. Could smell weed as soon as you step out of the car.
Stayed 1 night in May 2025

10/10 Excellent

Abbigail

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Alondra

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Place wasn’t the best. Super unsafe, security was smoking while on shift, our apartment we stayed in smelled terrible, blood on carpet, roaches and load neighbors next door.
Stayed 1 night in May 2025

2/10 Terrible

Tanya

Disliked: Cleanliness, amenities, property conditions & facilities
The staff is not good and very nosey. They will take your money knowing you are checking out in 20 minutes and then come into your room to do a search inspection and kick you out a
Stayed 3 nights in Apr 2025

6/10 Okay

Stacy-Ann

Stayed 6 nights in Apr 2025

10/10 Excellent

daniel

Traveled with family
Stayed 2 nights in May 2025

10/10 Excellent

David

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jonathon

Stayed 1 night in May 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, room comfort

Wonderful place.

Our AC went out and had to get a spot really quick, even after hours they were quick to get us in a place of coolness for the night. Thank you
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
First game us the wrong room, got to room & it was someone's room already & glad no one was in there because I know they would have been very mad that we walked in. Then get our new room, walked in & smelt so bad inside. No remotes for any of 2 tv's. No toilet paper. Room was not up to stand. No fire extinguisher in hallway, was empty. Overall was worst place to book. We checked right out the next morning.
Stayed 2 nights in May 2025

2/10 Terrible

Yesenia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unclean, shower dirty, torn chairs, smoke smelling
Stayed 2 nights in May 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, room comfort

Prepare for extra fees and bring some allergy meds

The front desk seemed disinterested in helping and more interested in charging fees. Taking a picture of you with their own cell phone for “verification” seems strange. Upon check-out - which was about an hour later, I told them I had to check out as the room was dirty and the bed made me itch and the manager (I think) said - “you don’t look like your skin is irritated”. I wasn’t aware dermatologists moonlighted as hotel staff. I was very irritated and just said “take it up with Expedia (although I always use Hotels.com and got the idea they weren’t the least bit interested in checking to see if I had a valid excuse.
Stayed 1 night in May 2025

6/10 Okay

Ashlyn

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The pictures are very deceiving. Many things were broken upon arrival. And it is far from renovated. I felt like the area and safety protocols were not that safe. However, the bed and sheets were clean and I didn’t see any bugs.
Stayed 2 nights in May 2025

2/10 Terrible

nic

worst experience

worst experience i’ve ever had at a hotel really which sucks to say ion didn’t look as disgusting as it actually was, stains on the bed, the ac was broken called 3 times and the “maintenance “ guy showed up at 12 in the morning, it smelled so bad like cigarettes, and had mold showing in the bathroom with people who had asthma a car that was lit on fire one good thing is the office lady and the maintenance guy were nice but other than that the experience itself was horrible i do not recommend this place to anyone
Stayed 1 night in May 2025

10/10 Excellent

Timmy

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

justin

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

David, Tomball

Disliked: Cleanliness, property conditions & facilities
If you want the experience of Section 8 living, this is your place! We found the Metro Phoenix all-inclusive living apartments/hotel, because it was close to my daughter's graduation at Grand Canyon University. Upon arrival, at about 11:00 AM, we expected to be able to check in early. But the front desk was unable to accommodate us. They did, however, give us a door code and informed us that early check-in would cost $50. Otherwise, the door code would not be active until 4:00 in the afternoon. About an hour later, we returned and said we would pay the $50 fee. We were then told the room was still being cleaned and wouldn't be ready for another hour. So I asked if the additional two hours would still cost $50, and they said yes. As you can see from the photos, the inside of the apartment/room is aged, marginally cleaned, and something I would never stay at again. The pool was a beautiful shade of green. The choice of sunshades from the other residents proved to be quite eclectic. The surround for the dishwasher, although the dishwasher was new, was mostly absent—almost as impressive as the burned pot stains on the floor and the replaced tile, which was not even close in size or color. One of the cabinets had a sparse selection of plates. And they were kind enough to remove the smoked glass for easier access. A few of the outlets did not have the required covers. The windows in the main bedroom were almost smoked over for privacy's sake. The other window in the
Stayed 3 nights in May 2025

2/10 Terrible

Brian

Disliked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Tiffany

Traveled with family
Liked: Room comfort
Disliked: Cleanliness

Great staff, cleanliness could use some work

I like the pre check-in aspect of the stay, however, the room we were assigned to had issues with the door lock. The code we were given did not open the door and we had to have maintenance or security come let us in at arrival (10:30 pm) and any other time we left and returned over our 2 day stay. The room had multiple dead cockroaches on the floors and in the pull out couch bed that my son slept on (after we changed the bedding). The space was a good size and the room was comfortable. The staff were very friendly and helpful.
Stayed 2 nights in May 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, room comfort

I’m The worst time on BAD hotel ever

sofa bed was broken not usable and very uncomfortable to sit on, but I know it was late. I just didn’t wanna deal with it I was tired, but then I noticed that in the bedroom the TV does not work. I cannot find a remote and wouldn’t turn TV on. noticed on the blanket in the bedroom. It has burns and that’s kind of gross, Hi there, I'm sorry to bother you again,got food to cook attempting to use the microwave and it doesn't work. There's no power to it. I found out that it's not plugged in and plugged it in and still it does not work. This is ridiculous. I was told the check it was at four. I got here at five and the front desk was closed. Took me two hours with somebody just to get into a room and get the room number then find out there was a bullet in through the one window the toilet was dirty with somebody's pubic hair so then they gave me the code to another room, which was exact same code for my previous note which is kind of weird I got into the other room how to deal with the fact that the TV in the bedroom didn't work. The couch in the living room is broken. Finally, this morning I getting a remote to work in the bedroom TV out the window in here is broken won't shut. Also BUGS BAD cockroaches were everywhere.
Roach climbing sink
Roach kitchen floor
Roach bathroom
Pillow had no pillowcase and smelled weird and well look at it
Stayed 3 nights in Apr 2025

2/10 Terrible

Carnell

Disliked: Cleanliness, amenities
Close to highway, Bar b q
Stayed 3 nights in Apr 2025

10/10 Excellent

Cortney

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Katey

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It’s nothing like the pics they display on Expedia. The listing said 2 bedroom it’s not a 2 bedroom there is a bed in the middle of living room and one upstairs in an open loft, the smell was horrible. There was a closet full of trash and flies were there. There was no remotes for both tvs. Maintenance came and brought remotes but tv don’t even work no cable. The management was nice and accommodating but it was a horrible experience as it was very uncomfortable and not pleasant at all.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kasandra

Liked: Cleanliness, property conditions & facilities
I had amazing day
Stayed 1 night in Apr 2025