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Hilton Phoenix Tapatio Cliffs Resort

4.0 star property

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Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
Golf
1 bedroom, premium bedding, pillowtop beds, in-room safe
3 restaurants, breakfast served
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Room service

Explore the area

Map
11111 N 7th St, Phoenix, AZ, 85020
  • Lookout Mountain Golf Club
    ‪3 min walk‬
  • Grand Canyon University
    ‪15 min drive‬
  • Kierland Commons
    ‪20 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Mountain View

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Falls Location)

Suite, 2 Queen Beds (Falls Location) | Exterior

Suite, 2 Queen Beds (Falls Location)

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mountain View

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Ambassador)

  • 880 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Allergy Friendly

Minibar

Suite, 2 Queen Beds, Allergy Friendly

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

Minibar

Suite, 1 King Bed, Allergy Friendly

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Exterior

Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Exterior

Suite, 2 Queen Beds

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Poolside

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 880 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Falls Location)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Falls Location)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed, Accessible, Bathtub

  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 65-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Poolside

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Grand Suite, 2 Bedrooms

Grand Suite, 2 Bedrooms | Living area | 65-inch LCD TV with cable channels, TV, pay movies

Grand Suite, 2 Bedrooms

  • 2303 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Suite, 1 King Bed

  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hilton Phoenix Tapatio Cliffs Resort

Resort in North Mountain
This resort features 3 restaurants, 7 outdoor pools, and a full-service spa. Valet parking is free. Additionally, a golf course, free water park access, and 3 bars/lounges are onsite. Housekeeping is available on request.
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 7 outdoor swimming pools and 7 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Hilton Phoenix Tapatio Cliffs Resort features a full-service spa, a golf course, and a complimentary water park. 7 outdoor swimming pools and 7 hot tubs are also on site. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is available for a surcharge.

Business amenities consist of a 24-hour business center, 36 meeting rooms, and limo/town car service. Event facilities measuring 16000 square feet (1486 square meters) include a conference center. This Mediterranean resort also offers a 24-hour fitness center, a sauna, and spa services. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hilton Phoenix Tapatio Cliffs Resort has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 27 for adults and USD 9 to 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cascades Cafe
  • Different Pointe of View
  • Lobby Coffee Bar
  • Pointe In Tyme

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 6 outdoor pickleball courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 36 meeting rooms
  • Computer station
  • Conference center (16,000 square feet of space)

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 28 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to October 16:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 to 27 for adults, and USD 9 to 16 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 972 out of 1843 reviews
Rating 8 - Good. 402 out of 1843 reviews
Rating 6 - Okay. 232 out of 1843 reviews
Rating 4 - Poor. 129 out of 1843 reviews
Rating 2 - Terrible. 108 out of 1843 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

angela

Traveled with family
Disliked: Staff & service, property conditions & facilities
The bad:They gave us the wrong room at check in and it took 2 more hours after check-in time to finally get the right room. Then the day we checked out there was no hot water in our room. Not to mention the waterslide water at the pool was unbearably cold. The resort looks a bit run down. The Good: The signature room was spacious, pools are conveniently located, the parking was easy, the location was nice. Most of the staff we dealt with were pleasant and helpful. The golf course employees were really delightfully nice! The course was fun and the club rentals were awesome! The Point in Tyme rest was also really good!
Stayed 3 nights in Feb 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The resort offered plenty of amenities on site. Clean and friendly staff
Stayed 3 nights in Feb 2025

4/10 Poor

david

Traveled with group, Traveled with family
Disliked: Cleanliness
The room was dirty and the bedding was required to be changed when we arrived Not impressed with property
Stayed 2 nights in Feb 2025

8/10 Good

Linda

Stayed 4 nights in Feb 2025

8/10 Good

Christina

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The rooms had left over food/drinks in the room/fridge from previous people
Stayed 5 nights in Nov 2024

8/10 Good

Xin

Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hilltop location away from traffic... Very nice bar, food. Flat bread pizza great.. Nice pools, quiet
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden trail to the top of the mountain
Stayed 1 night in Feb 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet
Stayed 4 nights in Feb 2025

10/10 Excellent

Benito

Stayed 3 nights in Jan 2025

6/10 Okay

Nikolas

Stayed 3 nights in Feb 2025

8/10 Good

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a different experience in the mountains
Stayed 3 nights in Feb 2025

10/10 Excellent

John Larry Schake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice layout. The numerous pools made it convenient to use. It was not too crowded.
Stayed 4 nights in Feb 2025

8/10 Good

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lot of pool options and very pretty.
Stayed 2 nights in Feb 2025

10/10 Excellent

AVNIT

Traveled with family
Liked: Amenities
Great
Stayed 4 nights in Feb 2025

8/10 Good

Derek, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Eric

Traveled with family
Visiting sports teams extremely noisy (bouncing balls, running, screaming, party atmosphere) after 9:45pm on a Sunday night after numerous calls to front desk. Where is hotel management? Where are the chaperones? Stay somewhere else if you want to get to sleep for an early flight or event!
Stayed 4 nights in Feb 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful! There are plenty of swimming pool options that you can stay close to your room or go to the main pools for fun. You can stay on the property to eat or there are plenty of great restaurants off property. All in all, I would stay at this hotel again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Teri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay and relax! Pools were very nice as well!
Stayed 3 nights in Jan 2025

2/10 Terrible

Zachary

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A/C didnt work. Had sleep on top of blankets it was so hot in the room. Ceiling above toilet was dripping water. Tub did not drain. Cobwebs in corners of rooms. Hottubs were lukewarm at best I wish I could get my money back.
Stayed 4 nights in Feb 2025

10/10 Excellent

William Robert

Stayed 3 nights in Feb 2025

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poolside service!!!
Stayed 2 nights in Feb 2025