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Hilton Phoenix Tapatio Cliffs Resort

4.0 star property

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Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
Lobby
Exterior
7 outdoor pools, cabanas (surcharge), pool umbrellas
3 restaurants, breakfast served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Room service

Explore the area

Map
11111 N 7th St, Phoenix, AZ, 85020
  • Lookout Mountain Golf Club
    ‪3 min walk‬
  • Grand Canyon University
    ‪15 min drive‬
  • Kierland Commons
    ‪17 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Mountain View

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Falls Location)

Suite, 2 Queen Beds (Falls Location) | Exterior

Suite, 2 Queen Beds (Falls Location)

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mountain View

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Ambassador)

  • 880 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Allergy Friendly

Minibar

Suite, 2 Queen Beds, Allergy Friendly

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

Minibar

Suite, 1 King Bed, Allergy Friendly

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Exterior

Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Exterior

Suite, 2 Queen Beds

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Poolside

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 880 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Falls Location)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Falls Location)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed, Accessible, Bathtub

  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 65-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Poolside

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Grand Suite, 2 Bedrooms

Grand Suite, 2 Bedrooms | Living area | 65-inch LCD TV with cable channels, TV, pay movies

Grand Suite, 2 Bedrooms

  • 2303 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Suite, 1 King Bed

  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

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The price is $159
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$219 total
includes taxes & fees
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About this property

Hilton Phoenix Tapatio Cliffs Resort

Resort in North Mountain
This resort features 3 restaurants, 7 outdoor pools, and a full-service spa. Valet parking is free. Additionally, a golf course, free water park access, and 3 bars/lounges are onsite. Housekeeping is available on request.
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 7 outdoor swimming pools and 7 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Hilton Phoenix Tapatio Cliffs Resort features a full-service spa, a golf course, and a complimentary water park. 7 outdoor swimming pools and 7 hot tubs are also on site. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is available for a surcharge.

Business amenities consist of a 24-hour business center, 36 meeting rooms, and limo/town car service. Event facilities measuring 16000 square feet (1486 square meters) include a conference center. This Mediterranean resort also offers a 24-hour fitness center, a sauna, and spa services. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hilton Phoenix Tapatio Cliffs Resort has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 27 for adults and USD 9 to 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cascades Cafe
  • Different Pointe of View
  • Lobby Coffee Bar
  • Pointe In Tyme

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 6 outdoor pickleball courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 36 meeting rooms
  • Computer station
  • Conference center (16,000 square feet of space)

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 28 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to October 16:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 to 27 for adults, and USD 9 to 16 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 940 out of 1793 reviews
Rating 8 - Good. 389 out of 1793 reviews
Rating 6 - Okay. 226 out of 1793 reviews
Rating 4 - Poor. 126 out of 1793 reviews
Rating 2 - Terrible. 112 out of 1793 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent, Brentwood Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the contact that you get regularly on text helping you through your stay. It was an extremely great service level.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Stay

Fun stay, clean, lots of amenities, a little tired but would visit again
Stayed 3 nights in Jan 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect View!

Very nice place we had a king suite mountain view, very nice. We used the outside hot tub a couple nights.. Make reservations at the top notch another view restaurant they will shuttle you up! Great view and service!
Stayed 2 nights in Jan 2025

6/10 Okay

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Feb 2025

10/10 Excellent

Will

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort.
Stayed 3 nights in Jan 2025

4/10 Poor

Lanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Jan 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Selina S Z

Traveled with partner
Disliked: Amenities
Jouana lied about information she provided regarding valet parking. Also when a person checks in after midnight ona busy weekend, you should have valet ready for them as there was no parking. Had to wait 30 Minutes for security to come with golf cart and then swap it out for van to transport us to room. Sheets has some stains. Did not request maid except for 1 day. They did not fill up bathtub bottles ans had no body wash.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mikala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily one of our favorite resorts we have stayed at. So much offered and the staff was so nice and professional.
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pools
Stayed 3 nights in Jan 2025

10/10 Excellent

andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and will be back !
Stayed 2 nights in Jan 2025

10/10 Excellent

Adiah

Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ian David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front desk staff were very polite and easy to work with. Some features in the rooms were outdated and our tvs experienced issues during our stay but we were out of the room all day anyways.
Stayed 4 nights in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

10/10 Excellent

betsaida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property but mostly the fact that the mountain was right across the street so we were able to hike. Excellent views
Stayed 4 nights in Jan 2025

10/10 Excellent

MICHELLE ada, CENTER CITY

Stayed 3 nights in Jan 2025

6/10 Okay

Susan

Liked: Staff & service
Disliked: Property conditions & facilities

Tired and shabby

This property was said to have been refurbished. I saw no indication of that. Refrigerator did not work, heat did not work, entire place was quite beat up. The pricing did not reflect any of that. Staff and service were quite good. I would have expected coffee and water to be offered complimentary in the lobby, no such luck. Stood in line for the Starbuck they located there instead. Completely insufficient for the representation of a higher end hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew Thomas

Stayed 3 nights in Jan 2025

6/10 Okay

Christina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Okay, but wouldn't return.

We went to our room and were immediately disappointed. We were on the ground level in a room that faced a courtyard surrounded by buildings on one side, and a covered balcony overlooking the parking lot on the other side—so it was very dark and cave-like. Next we noticed loads of stains on the sofa and chair which just kind of grossed us out. I responded to a text we received asking how our room was and said that I thought we had paid for an upgraded room. They were great and moved us to a room in the hillside with a spanning view. The room layout was better, but still, just like the other room you walk straight into one of the beds as it blocks the doorway into the room. That was really annoying. The issue with this room was that there was hair EVERYWHERE. It was like the guest before us was cutting hair in the room! Hair on the beds, in the sink, all over the shower walls... ick!! We didn't want to complain again, so I just cleaned it myself. Now to the grounds... all the walkways and stairs and walls could use a serious power wash and fixing. I know it's a dusty dessert, but they are in desperate need of repair. The pools and pool decks were very clean (though dated) and we enjoyed the ability to order food and drinks at the main pool. For the low price we paid in off season, it was a fair deal, but we wouldn't return. We did not try any restaurants onsite. Also, be prepared to walk far or drive to the main areas unless you're in the main building.
Stayed 2 nights in Jan 2025

8/10 Good

Emmanuel

I like the restaurant views, restaurant food, service, and general staff service. However the resort seems outdated, and the building I stayed in was very loud from some sort of mechanical equipment.
Stayed 5 nights in Jan 2025