Hilton Phoenix Tapatio Cliffs Resort

4.0 star property

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Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Relax by the resort pool surrounded by lounge chairs and umbrellas, with a unique rock formation centerpiece and scenic views of palm trees and mountains.
Enjoy a communal dining experience with round tables and comfortable seating.
Enjoy breathtaking views from this rooftop terrace, surrounded by lush greenery and a majestic palm tree.
Welcome to our hotel, where a grand lobby awaits with a reception desk, comfortable seating, and lush greenery.
Relax in this serene hotel room with a large bed, balcony, and scenic mountain views.

Popular amenities

  • Hot Tub
  • Room service

Explore the area

Map
11111 N 7th St, Phoenix, AZ, 85020
  • Lookout Mountain Golf Club
    ‪3 min walk‬
  • Grand Canyon University
    ‪15 min drive‬
  • Kierland Commons
    ‪20 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(28 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

8.4 out of 10
Very good
(8 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Falls Location)

7.0 out of 10
Good
(14 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

8.2 out of 10
Very good
(25 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • 880 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Allergy Friendly

9.2 out of 10
Wonderful
(7 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Allergy Friendly

9.6 out of 10
Exceptional
(4 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

7.4 out of 10
Good
(26 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

8.4 out of 10
Very good
(136 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Poolside

8.2 out of 10
Very good
(26 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 880 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.2 out of 10
Wonderful
(17 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Falls Location)

7.4 out of 10
Good
(8 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Signature Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Poolside

7.6 out of 10
Good
(20 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Grand Suite, 2 Bedrooms

  • 2303 sq ft
  • Sleeps 5
  • 2 King Beds

Suite, 1 Bedroom, Non Smoking

  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Signature Suite, 1 King Bed

8.2 out of 10
Very good
(16 reviews)
  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

8.2 out of 10
Very good
(89 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Hilton Phoenix Tapatio Cliffs Resort

Resort in North Mountain
This resort features 3 restaurants, 7 outdoor pools, and a full-service spa. Valet parking is free. Additionally, a golf course, free water park access, and 3 bars/lounges are onsite. Housekeeping is available on request.
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 7 outdoor swimming pools and 7 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Hilton Phoenix Tapatio Cliffs Resort features a full-service spa, a golf course, and a complimentary water park. 7 outdoor swimming pools and 7 hot tubs are also on site. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is available for a surcharge.

Business amenities consist of a 24-hour business center, 36 meeting rooms, and limo/town car service. Event facilities measuring 16000 square feet (1486 square meters) include a conference center. This Mediterranean resort also offers a 24-hour fitness center, a sauna, and spa services. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hilton Phoenix Tapatio Cliffs Resort has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 27 for adults and USD 9 to 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cascades Cafe
  • Different Pointe of View
  • Lobby Coffee Bar
  • Pointe In Tyme

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 6 outdoor pickleball courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 36 meeting rooms
  • Computer station
  • Conference center (16,000 square feet of space)

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 28 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to October 16:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 to 27 for adults, and USD 9 to 16 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1100 out of 1992 reviews
Rating 8 - Good. 418 out of 1992 reviews
Rating 6 - Okay. 237 out of 1992 reviews
Rating 4 - Poor. 133 out of 1992 reviews
Rating 2 - Terrible. 104 out of 1992 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Roxanne

Traveled with family
Disliked: Property conditions & facilities
The hills were very steep and difficult to walk to the pools or the property. Limited sidewalks,so we had to walk on the very steep roads. The room carpet is old and dirty. The stairs outside are in bad shape with holes
Stayed 5 nights in Apr 2025

10/10 Excellent

Adrianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff and loved the room! Can’t wait to visit again
Stayed 3 nights in Apr 2025

8/10 Good

robin

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is pretty good. it is older but still nice. Breakfast is great! The Spa was great. They do offer 7 swimming pools; however, at least 3 of them are tiny and only had 1 or 2 layout chairs. The big pools are really nice, the bar/food at the big pool was pretty good. The service was great. It is not for the faint of heart!--It is built into a mountain--it is hilly. i am in pretty good shape and it was tough to get up to my room. You can probably get a ride on a golfcart if you wanted-- but the view is worth it.
Stayed 3 nights in Apr 2025

6/10 Okay

Ami Grace

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. Rooms dated but clean. However the bed was so uncomfortable it ruined my sleep as the mattress was like a rock! The food at restaurant and room service was meh and below average. The pool was great though. Probably won’t be returning as bed was unbearable to sleep on for four nights.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved the different pool options - a quiet, adult one with hot tubs, family one, and also happening resort-feel pools with music playing and food/beverage service. If I had to list a complaint, it’d be that there were 4 of us registered for a room, and we’d only get 2-3 caffeinated coffee sachets in our room
Stayed 2 nights in Apr 2025

10/10 Excellent

Michel Anne Carter, Dixon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all so nice! Great place. Will be back!
Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, property was beautiful and clean. Would definitely return in the future.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Stayed 2 nights in Jan 2025

10/10 Excellent

Ewelina

Liked: Cleanliness, staff & service
Gr
Stayed 5 nights in Apr 2025

8/10 Good

Catherine

Stayed 2 nights in Apr 2025

10/10 Excellent

Tomor

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot water wasn’t working properly, called customers service and the problem was addressed and fixed in time.
Stayed 2 nights in Feb 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll be back!

The friendliest staff of any resort we've stayed at. Everything was very clean and easy to access. Point in thyme restaurant was very good with exceptional staff. Front counter was more than helpful with answering questions and even allowed early check in since our room was ready. Spa service was nice one day. We enjoyed the pools with falls and water slide until they got busy in the afternoon and then moved to the adult pool for peace and quiet. Excellent experience all around and having a Starbucks onsite is always a win.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2025

8/10 Good

Jolyn

Liked: Cleanliness, staff & service
I like there was an adult pool that stayed open until 11pm
Stayed 4 nights in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Decent for the few days we were there

The waterpark was great and the poolside food/drinks was exactly what we wanted in order to lounge by the pool- the resort itself was nice but felt a little dated and not as nice as the pictures online portray. Sraff wasnt as informed about certain things, like pwhy the La Cantina restaurant wasnt open; and the food wasnt anything special, pretty bland and unimpressive. Definitely wisjed we'd had a car to go off site.
Stayed 4 nights in Apr 2025

8/10 Good

Cheri

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The Falls pool was nice enough and had a decent atmosphere. The staff was friendly, drinks were reasonable @$15. The food was average pool cafe food. All of the staff on the property were extremely nice and accommodating. The property itself is somewhat dated and the Starbucks is tremendously understaffed.
Stayed 3 nights in Apr 2025

6/10 Okay

Keith

Traveled with partner
Over all good trip. Photos of rooms online are misleading, luckily we were not in our room but to sleep and shower. One changing port on one side of bed, crooked light fixtures, debts and dings. Hiking rails around were great! The pools were clean, scenery was gorgeous. Food was decent, only had breakfast buffet once, more like the free breakfasts at holiday in express. Had the pool bar food and it was good. Service on Saturday was rough. Place was busy, but bartender at the time was rude.
Stayed 4 nights in Apr 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled into the mountain, it was a unique hotel. We enjoyed our stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Florinda

Traveled with family
Liked: Cleanliness, amenities
It was a pleasure to stay there can’t wait to go back
Stayed 2 nights in Apr 2025

6/10 Okay

Joseph Lewis

Disliked: Staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

CHAUNTEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Apr 2025

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness
Pretty resort setting. Definitely feels dated in places. Lounge chairs around pool area are visibly broken and some are unsafe—my daughter’s hand was badly pinched by an arm rail that collapsed without warning…not a great experience with a high daily resort fee. That said, my kids enjoyed the variety of pools and the room was fairly spacious. Always a long line for the lobby coffee shop. Not impressed with on property dining options.
Stayed 6 nights in Mar 2025

4/10 Poor

Paul

Stayed 2 nights in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025