Hilton Phoenix Tapatio Cliffs Resort

4.0 star property

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Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
3 restaurants, breakfast served
7 outdoor pools, cabanas (surcharge), pool umbrellas
Lobby
3 bars/lounges, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Room service
$241
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
11111 N 7th St, Phoenix, AZ, 85020
  • Place, Lookout Mountain Golf Club
    ‪3 min walk‬
  • Place, Grand Canyon University
    ‪15 min drive‬
  • Place, Kierland Commons
    ‪20 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

Suite, 1 King Bed (Falls Location)

7.4 out of 10
Good
(10 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • 880 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mountain View

8.2 out of 10
Very good
(27 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Falls Location)

7.2 out of 10
Good
(15 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View

8.4 out of 10
Very good
(8 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Allergy Friendly

9.2 out of 10
Wonderful
(7 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Allergy Friendly

9.6 out of 10
Exceptional
(4 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.2 out of 10
Wonderful
(18 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(28 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Grand Suite, 2 Bedrooms

  • 2303 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Suite, 1 Bedroom, Non Smoking

  • 560 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Signature Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 880 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Poolside

8.2 out of 10
Very good
(29 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Poolside

7.6 out of 10
Good
(20 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

7.4 out of 10
Good
(27 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.4 out of 10
Very good
(36 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

8.6 out of 10
Excellent
(144 reviews)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

8.4 out of 10
Very good
(96 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Signature Suite, 1 King Bed

8.2 out of 10
Very good
(16 reviews)
  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Phoenix Tapatio Cliffs Resort

Resort in North Mountain
This resort features 3 restaurants, 7 outdoor pools, and a full-service spa. Valet parking is free. Additionally, a golf course, free water park access, and 3 bars/lounges are onsite. Housekeeping is available on request.
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 7 outdoor swimming pools and 7 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Hilton Phoenix Tapatio Cliffs Resort features a full-service spa, a golf course, and a complimentary water park. 7 outdoor swimming pools and 7 hot tubs are also on site. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is available for a surcharge.

Business amenities consist of a 24-hour business center, 36 meeting rooms, and limo/town car service. Event facilities measuring 16000 square feet (1486 square meters) include a conference center. This Mediterranean resort also offers a 24-hour fitness center, a sauna, and spa services. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hilton Phoenix Tapatio Cliffs Resort has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 27 for adults and USD 9 to 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cascades Cafe
  • Different Pointe of View
  • Lobby Coffee Bar
  • Pointe In Tyme

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 6 outdoor pickleball courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 36 meeting rooms
  • Computer station
  • Conference center (16,000 square feet of space)

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 28 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to October 16:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 to 27 for adults, and USD 9 to 16 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1219 out of 2137 reviews
Rating 8 - Good. 439 out of 2137 reviews
Rating 6 - Okay. 242 out of 2137 reviews
Rating 4 - Poor. 135 out of 2137 reviews
Rating 2 - Terrible. 102 out of 2137 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sophie

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The air conditioner is so noisy, like the helicopter on the roof. The lazy river actually does not flow, very dirty
Stayed 5 nights in Jun 2025

10/10 Excellent

Vince

Stayed 2 nights in Mar 2025

10/10 Excellent

José

Stayed 1 night in Jun 2025

4/10 Poor

Jamie

Traveled with partner
Disliked: Property conditions & facilities
Me and my husband stayed here and overall I was not impressed. The first room they gave us had a musty smell, the tub backed up so you were standing in water when you showered, their were loose cords on the floor in the bedroom and the elevator closest to us was out of order which made for a lot more walking. When I said something they offered to switch rooms which we did.However it was not convenient to have to pack all of your things up in order to relocate. The next room didn't have the musty smell and the water went down in the bathtub however, it backed up in the sink. In the new room, one side of the wooden blinds were broken. In order for people not to see in our room we had to lean a chair up against them to keep them closed,but then at the slightest movement of the chair they would be open exposing our room to the courtyard / pool area. Speaking of pool areas, they had multiple pools which was really nice however, on our last night there we went to the largest of the pools and there were no towels. Me and my husband waited about 20 minutes and went back to see if they had replenished the towels, they did not. My husband then asked an employee who pointed to another direction claiming there were more towels on another table but that was not true.We ended up walking to a different pool on the property in order to get a towel. The employees who checked us in and out we're not very helpful and do not offer any information or asked how our stay was.
Stayed 3 nights in Jun 2025

8/10 Good

Arlesia

Stayed 4 nights in Jun 2025

4/10 Poor

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice
Stayed 4 nights in Jun 2025

6/10 Okay

Alaina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful on the surface and the staff were fantastic (shout out to Richard). Pools were okay, but the 20% mandatory gratuity on everything was rough, and the drinks and food were extremely expensive. Only 1 pool bar was open, and the sound system cut in and out the entire time. Paid extra for the "mountain view" and it was mostly obstructed by trees. Any time you used the sink, it stunk up the entire room...but it was clean and the bed was really comfy. Theres no walk ways so youre at risk of getting run over if you dont call for a ride from the bell desk. Best suited to able-bodied people due to the expansive, steep layout. Overally satisfied, but likely wouldn't stay again just based on the cost and mandatory gratuity.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness
Parking lot was a pain but stay was good
Stayed 2 nights in Jun 2025

10/10 Excellent

SHELBY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekindling

Our stay was so amazing that we will be back next weekend with our children.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Jalin

Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Jun 2025

6/10 Okay

Teresa

Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing service all around
Stayed 2 nights in Jun 2025

10/10 Excellent

Nathaniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

elizabeth

Business traveler
Liked: Staff & service, room comfort

good stay for the price

customer service by all was great. However the room could have been cleaner. Cobwebs in almost every corner of the sleeping room and found two spiders in the living room. also when we checked in a couch cushion was uncovered and left on the couch. it wasn't replaced until the next day
Stayed 3 nights in Jun 2025

8/10 Good

Deon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Attentive staff! Would stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Parking wasn’t that great. Had a hard time finding parking.
Stayed 1 night in Jun 2025

10/10 Excellent

John Martin, Okawville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here and all the pool choices!
Stayed 3 nights in Jun 2025

8/10 Good

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of pool was very nice. Lots of dining option.
Stayed 1 night in Jun 2025

10/10 Excellent

Dominique

Stayed 1 night in Jun 2025