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Hilton Phoenix Tapatio Cliffs Resort

4.0 star property

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Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

7 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
3 restaurants, breakfast served
Reception
3 restaurants, breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
$177
includes taxes & fees
May 24 - May 25

Explore the area

View in a map
11111 N 7th St, Phoenix, AZ, 85020
  • Place, Lookout Mountain Golf Club
    ‪3 min walk‬
  • Place, North Mountain Park
    ‪14 min walk‬
  • Place, Grand Canyon University
    ‪19 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed (Falls Location)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Falls Location)

7.6 out of 10
Good
(11 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Ambassador)

9.0 out of 10
Wonderful
(2 reviews)
  • 880 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mountain View

8.2 out of 10
Very good
(34 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Falls Location)

Suite, 2 Queen Beds (Falls Location) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds (Falls Location)

7.2 out of 10
Good
(15 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Mountain View

8.4 out of 10
Very good
(8 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Allergy Friendly

Minibar

Suite, 2 Queen Beds, Allergy Friendly

9.2 out of 10
Wonderful
(7 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

Minibar

Suite, 1 King Bed, Allergy Friendly

8.8 out of 10
Excellent
(5 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.2 out of 10
Wonderful
(21 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.2 out of 10
Very good
(31 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms

Grand Suite, 2 Bedrooms | Living area | 65-inch LCD TV with cable channels, TV, pay movies

Grand Suite, 2 Bedrooms

  • 2303 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 560 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 65-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 880 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Poolside

8.2 out of 10
Very good
(34 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Poolside

7.8 out of 10
Good
(28 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed

7.6 out of 10
Good
(34 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(56 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Pure Wellness King Suite

  • Sleeps 4

Main Building Standard Suite

  • Sleeps 4

Fall Location One Bedroom King Suite

  • Sleeps 4

Poolside One Bedroom King Suite with Sofa Bed

  • Sleeps 4

Pure Wellness One Bedroom Two Queen Suite

  • Sleeps 6

Main Building Standard One Bedroom Two Queen Suite

  • Sleeps 6

Fall Location One Bedroom Two Queen Suite

  • Sleeps 6

Poolside One Bedroom Two Queen Suite with Sofa Bed

  • Sleeps 6

One Bedroom Two Queen Suite

  • Sleeps 6

Grande Suite

  • Sleeps 5

Signature Suite

  • Sleeps 4

Mobility and Hearing Accessible King Room with Roll in Shower

  • Sleeps 4

Standard two double Room

  • Sleeps 6

View all photos for Suite, 1 Bedroom

Minibar

Suite, 1 Bedroom

8.6 out of 10
Excellent
(174 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

One Bedroom King Suite with Resort View

  • Sleeps 4

One Bedroom Two Queen Suite with Resort View

  • Sleeps 6

Suite With 1 King Bed And Tub-Mobility And Hearing Accessible

  • Sleeps 4

Suite With 1 King Bed-Mobility And Hearing Accessible With Tub

  • Sleeps 4

Standard Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

Superior Suite with Two Queen Beds

  • Sleeps 6

One-Bedroom King Suite

  • Sleeps 4

One-Bedroom Ambassador King Suite

  • Sleeps 4

Superior King Suite

  • Sleeps 2

King Room With Mountain View

  • Sleeps 4

2 Qn Jr Ste Mobility/Hearing Access W/Ri Shwr

  • Sleeps 6

1 King Jr Suite Mobility/Hearing Access W/Tub

  • Sleeps 4

Ambassador 2 Queen 1 Bedroom Suite

  • Sleeps 6

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(108 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Suite, 1 King Bed

8.2 out of 10
Very good
(17 reviews)
  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Phoenix Tapatio Cliffs Resort

4-star resort in North Phoenix
This resort features 3 restaurants, 7 outdoor pools, and a full-service spa. Additionally, a golf course, free water park access, and 3 bars/lounges are onsite. Housekeeping is available on request.
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 7 outdoor swimming pools and 7 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Hilton Phoenix Tapatio Cliffs Resort features a full-service spa, a golf course, and a complimentary water park. 7 outdoor swimming pools and 7 hot tubs are also on site. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is available for a surcharge.

Business amenities at this 4-star property consist of a 24-hour business center, 36 meeting rooms, and limo/town car service. Event facilities measuring 16000 square feet (1486 square meters) include a conference center. This Mediterranean resort also offers a 24-hour fitness center, a sauna, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Hilton Phoenix Tapatio Cliffs Resort has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 27 for adults and USD 9 to 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cascades Cafe
  • Different Pointe of View
  • Lobby Coffee Bar
  • Pointe In Tyme

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 6 outdoor pickleball courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 36 meeting rooms
  • Computer station
  • Conference center (16,000 square feet of space)

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 28 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to October 16:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Laundry facilities
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 to 27 for adults, and USD 9 to 16 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)
  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Falls Water Village comprises several outdoor pools, a hot tub, and 138-foot enclosed waterslide. The pool gate opens at 8 AM. The water slide is open from 11 AM to dusk. Cabana rentals are available from 10 AM to dusk.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1530 out of 2545 reviews
Rating 8 - Good. 526 out of 2545 reviews
Rating 6 - Okay. 256 out of 2545 reviews
Rating 4 - Poor. 136 out of 2545 reviews
Rating 2 - Terrible. 97 out of 2545 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Shatonda

Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Stayed 4 nights in Jan 2026

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities
Second time we've been to this location. We had a really great location for our room. Rooms are clean, staff is friendly, food is amazing! The pools are clean and feel nice. This resort is a family favorite!
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities
Always an amazing stay at the Mountain Shadows! Olivia upon check in was exceptional and quickly got us up to speed on all of the new features and insights. The grounds are always spectacular and well manicured.
Stayed 2 nights in Jan 2026

10/10 Excellent

Skylar

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, everything was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Clean and beautiful grounds and location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Theodore

Stayed 1 night in Dec 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Very clean….everywhere! Very friendly, rooms well taken care of and smell wonderful! We couldn't have been more pleased.
Stayed 6 nights in Jan 2026

6/10 Okay

Brian

Liked: Cleanliness, amenities, property conditions & facilities
As a senior I would have preferred a shower only set up.
Stayed 1 night in Jan 2026

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities
This is an aging resort but the pools were great, the gym was awesome, close to hiking trails, excellent restaurants.
Stayed 2 nights in Jan 2026

8/10 Good

Alison

Stayed 1 night in Jan 2026

8/10 Good

Donald

Stayed 3 nights in Jan 2026

10/10 Excellent

SOYOUNG

Liked: Cleanliness, property conditions & facilities
Clean facilities ! Location! Perfect with my vacation!
Stayed 3 nights in Jan 2026

10/10 Excellent

Dawn

Stayed 2 nights in Jan 2026

4/10 Poor

Donna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff and room was very good. But the ADA room was too far from a parking space. There was an alley that was accessible but it was cobble stone. not suitable for mobility limitations. Really appreciated the drainage for the shower. One of the best I have seen.Kudos to the staff. They ferried us from the room to the car multiple times a day. Thank you.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellant staff: special shout outs to Brandon at the front desk, Quentin at The Falls pool and Keith at Pointe in Tyme restaurant. Friendly, fantastic service...made us very welcome and taken care of! The resort itself is beautiful, our room was spacious and comfortable and the restaurants were great. We will be back again and recommended to anyone we know heading to Phoenix.
Stayed 4 nights in Jan 2026

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
First they told me my reservation wasn’t paid only reserved. I showed them the Expedia receipt and the man said to me. I have to go in the back and check. He comes back and tells me oh sorry it is paid. Then I had called ahead and asked if I can get a good view because we had one of our friends birthday. And they wouldn’t accommodate me.
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all go above and beyond to make sure everything goes as planned and the pools are amazing. Beautiful place to get some sun and rest!
Stayed 3 nights in Jan 2026

6/10 Okay

Marketa

Liked: Staff & service, amenities
The staff was amazing but the room was mediocre.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrea, Payson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful old property with all suite rooms. 7 pools and 7 spas. Dazzling rock formations, amazing hiking and golf. We were warmly greeted by check in. Our room was Hilton clean. The pools are all sparkling and refreshing. The water slide was a blast but a cold plunge in January! The scenery is just stunning. The property is like something out of a dream with some many steps and walkways and bridges. We sure did get our steps in just checking out the property! I fell in love with it and have already booked another stay for the entire family. Wonderful for a quiet couples get away with an adult only pool. And I mean 21 and over. The landscaping is lovingly tended to. The falls are beautiful. We can't wait to come back for more. Only downside is the expensive fiid and drinks. I suggest a happy hour like some of the other resorts have. $14 for a 20oz beer is a no way.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stacy L.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well maintained. Very helpful staff. Beautiful grounds! The pools and hot tubs are wonderful. Super clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tara

Stayed 2 nights in Jan 2026

10/10 Excellent

Levi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room with lots of space for us and our four kids. They ensured they had a crib in the room once we arrived. The resort had everything you’d need. Pools were a hit for the kids and adults and the staff/service was amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Alfiya

Stayed 3 nights in Jan 2026