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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Outdoor pool
Interior
Lobby
Porch
Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Metrocenter
    ‪9 min walk‬
  • Castles N' Coasters
    ‪12 min walk‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Pillowtop beds, desk, WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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Front of property

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includes taxes & fees
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About this property

Premier Inns Metro Center

Hotel in North Mountain
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business center, and a children's pool are onsite.
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This hotel offers access to a business center and meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and laundry facilities. Onsite self parking is complimentary.

Premier Inns Metro Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.0
Rating 10 - Excellent. 490 out of 1527 reviews
Rating 8 - Good. 175 out of 1527 reviews
Rating 6 - Okay. 178 out of 1527 reviews
Rating 4 - Poor. 165 out of 1527 reviews
Rating 2 - Terrible. 519 out of 1527 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Edward

Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gentry

Stayed 6 nights in Mar 2025

8/10 Good

Mike

Liked: Staff & service
To many homeless
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Stayed 1 night in Apr 2025

6/10 Okay

Ferrall

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
While the pictures show clean, tidy rooms, the actuality of the room was peeling drywall and walls with holes. The curtains were filthy and not hanging on the rods, which would have taken someone all of 5 minutes to replace. It seems as though the room has not been painted in years, and the overall presentation was a lack of cleanliness and upkeep. Would not recommend this establishment in future.
Stayed 1 night in Apr 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was run down. Door looked like it was busted in. Nothing but drug people walking around.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Stayed 2 nights in Mar 2025

10/10 Excellent

Ernest

Stayed 1 night in Apr 2025

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Super laid back and able to relax
Stayed 1 night in Apr 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, room comfort
It was good until I got a DNR do not return! I’m in between homes! I have been there Off and on for months now! The area wasn’t the greatest but i tried not to care.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Stayed 2 nights in Apr 2025

8/10 Good

Serena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

I enjoy talking with the ladies at the front desk they have always been polite to me I always choose to stay here when I funds
Stayed 1 night in Apr 2025

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
please don't even think about staying at this dump!!!! Showers broken, no hot water, dangerous surroundings...really really bad
Stayed 5 nights in Apr 2025

2/10 Terrible

Carol

Disliked: Staff & service
Close to Office...no microwave in unit. Very small refrig, but ok. Worst was paying, they got paid twice, said payment not received, but i kmow we paid the night before, had to repay. Reflects this on my bank statement...also seemed to be too many extras ,too high from amount quoted, as $87becomes $97? Extras , for whar? Wi-fi? Only covers 1 phone?
Stayed 1 night in Apr 2025

2/10 Terrible

George

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a true one-star hotel. The sheets were clean and the shower was hot (no bathtub). But, it's in a dicey area, which explains why they lock the lobby in the evening, and we had to check in from an outside window like talking to a bank teller, there are people wandering around the area in an apparent haze every morning. The bed was compressed to one side, the floors were so dirty your feet were filthy after walking ten steps from the shower to get dressed, our door lock was falling out when you open the door and barely locked. It looks like they're starting to remodel (and it needs it badly) but the pictures online are not what our room was like at all.
Stayed 3 nights in Mar 2025

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money

We left immediately Dirtiest abandoned rooms drugs everywhere bugs rooms without tvs floors were disgusting
Stayed 3 nights in Apr 2025

2/10 Terrible

Sanford

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst experience ebe

They were very rude and kicked me out becauseni had animlas . Which where service dogs they are my emotional support animals keep my money and left me and my amimals on the streets for the night no refund
Stayed 1 night in Apr 2025

8/10 Good

Francisco

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Very outdated and in need of restoration
Stayed 2 nights in Apr 2025

10/10 Excellent

Joe, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Wanda, Fort Defiance

Liked: Amenities
It was clean, but at the same time the place looks scary and unsafe, especially in the morning when a man was trying to call to those ladies that were checking out whistling and asking her to come over that was scary. They need a security guard there to watch over the females that are leaving in the morning
Stayed 1 night in Apr 2025