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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Outdoor pool
Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets
Porch
Dining
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Metrocenter
    ‪9 min walk‬
  • Castles N' Coasters
    ‪12 min walk‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Pillowtop beds, desk, WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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Front of property

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  • Free WiFi
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3.0 out of 5, (1004)
$59 nightly
The price is $59 total
includes taxes & fees
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About this property

Premier Inns Metro Center

Hotel in North Mountain
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business center, and a children's pool are onsite.
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This hotel offers access to a business center and meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and laundry facilities. Onsite self parking is complimentary.

Premier Inns Metro Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.0
Rating 10 - Excellent. 461 out of 1473 reviews
Rating 8 - Good. 171 out of 1473 reviews
Rating 6 - Okay. 169 out of 1473 reviews
Rating 4 - Poor. 159 out of 1473 reviews
Rating 2 - Terrible. 513 out of 1473 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

8/10 Good

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean; it had a nice comfortable bed and they offered room service but it's about time for remodeling...overall I give this property 4 out of 5 stars because I had a wonderful nights rest here...
Stayed 1 night in Feb 2025

2/10 Terrible

Monique, Glendale

Liked: Staff & service
Disliked: Cleanliness
Booked a non smoking room due to my baby having medical needs and was put with an adjoining room that smokes smoke came from the door between the two rooms all night
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Linda

Disliked: Cleanliness, amenities, property conditions & facilities
This was the most disgusting hotel I've ever been in--and I've seen some bad hotels. Not kidding--roaches scurrying by the door, bedbugs inside, flooring (faux-wood tile) was badly broken, door jamb literally ripped off the wall and missing. I did not even stay--spent about 5 min in the room, walked out and didn't look back. My flight had gotten in at 1am and I wound up driving around for 2 hours until I found a decent hotel with a vacancy, as Spring Training had just started. If you value...anything...don't stay here.
Stayed 4 nights in Feb 2025

2/10 Terrible

Mariyon, Salt Point

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like I stayed in an abandoned building. Dirty and lipped floors, damaged bed, broken chests, old box type TV with bad reception and no remote, missing light bulbs two out of three, no toilet paper holder, swimming pool that was only half filled with water, smoking odor in non smoking room, etc. It is not appropriate to list this hotel, or properly address the condition of the facility. Noise is constant throughout the night. Close the main entrance early and forced to access through the side gate without any security, because it’s broken. Although the hotel is inexpensive, the current condition is not worth the money.
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick, Leeds

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was professional and pleasant. I must have gotten a smoking room. The air conditioner was loud. For price I can't complain.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Kimberly

Stayed 2 nights in Feb 2025

6/10 Okay

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless people are a problem
Stayed 1 night in Feb 2025

4/10 Poor

Aaron

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty bare-bones room

This bare-bones room had a filthy bathroom, bathtub, and walls. It looked like it had been stripped of everything except the bed, one small table, and a 35 year old projection TV. There were also a lot of homeless folks hanging out with their shopping carts in the parking lot. My room also happened to be on the back side closest to the freeway so there was a lot of noisy traffic.
Stayed 3 nights in Feb 2025

6/10 Okay

Richard

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Terra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what the pictures showed

Please is very run down. Room is not well stocked. But at least it was clean. Its a little off the main road and sketchy. Lobby is closed so you check in while standing in the parking lot through a teller window.
Stayed 1 night in Feb 2025

2/10 Terrible

Leroy

Stayed 8 nights in Feb 2025

10/10 Excellent

Mariedith

Disliked: Amenities
Not much
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The room was dilapidated.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jasmin

Disliked: Cleanliness
Terrible hotel. Very disgusting and an ugly area.
Stayed 2 nights in Feb 2025

2/10 Terrible

Helmer

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

I expected better from Hotels. Com

I am shocked Hotels.com would even offere such a place. Figured there were minimum standards. Manager isn’t given much to work with and was the only positive part of the short lived experience. Pictures and description were misleading. Windows did not close. Carpet was filthy dirty. Sink and tub were rusted and dirty. Did not stay after it appeared some guys were targeting our rental vehicle.
Stayed 2 nights in Feb 2025

2/10 Terrible

blake

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Broken Door

The door wouldnt shut or lock and there were no other rooms availabe so we had to sleep in our car on my daughters birthday trip to castlesNcoasters. Made the trip really bad since all other hotels in the area were fully booked.
Stayed 2 nights in Feb 2025

2/10 Terrible

Kassy

Liked: Room comfort
Disliked: Cleanliness, staff & service
You definitely get what you pay for. It's not awful but if your not use to ghetto don't stay here.
Stayed 1 night in Feb 2025

2/10 Terrible

Kimberly

Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Joe, Phoenix

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025