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Premier Inns Metro Center

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Premier Inns Metro Center

Outdoor pool
Gift shop
Lobby
Porch
Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included
  • Air conditioning

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Metrocenter
    ‪9 min walk‬
  • Castles N' Coasters
    ‪11 min walk‬
  • Arizona State University-West Campus
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Pillowtop beds, desk, WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Premier Inns Metro Center

Hotel in North Mountain
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business center, and a children's pool are onsite.
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This hotel offers access to a business center and meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and laundry facilities. Onsite self parking is complimentary.

Premier Inns Metro Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

5.8
Rating 10 - Excellent. 377 out of 1284 reviews" "
Rating 8 - Good. 161 out of 1284 reviews" "
Rating 6 - Okay. 151 out of 1284 reviews" "
Rating 4 - Poor. 139 out of 1284 reviews" "
Rating 2 - Terrible. 456 out of 1284 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Deanna

Stayed 1 night in Oct 2024

2/10 Terrible

Clinton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refused to honor reservation after sending me to get cash to embezzel rather than using the credit card on file.
Stayed 2 nights in Oct 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Folake

Disliked: Property conditions & facilities
Hotel staffs worst and terrible
Stayed 1 night in Oct 2024

4/10 Poor

Vincent

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is worn out the paint in the rooms are dirty and miss match. For the same price I could get alot more at motel 6 or any motel for that matter
Stayed 1 night in Oct 2024

10/10 Excellent

wilson

Stayed 1 night in Oct 2024

2/10 Terrible

Quintin

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible area and fromt desk people are rude. Do not recommend.
Stayed 1 night in Oct 2024

2/10 Terrible

darrick

Disliked: Cleanliness, property conditions & facilities
People should be paid to stay here.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They said they supplied Fridge & microwave but wouldn’t give me one when asked. Must keep lights on to keep roaches from running around. Needs building code inspections. However the check-in agent was courteous & welcoming & made me feel safe from others loitering around.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Patrick

Liked: Staff & service
Maintenance needs attention
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Manuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cucarachas y pulgas
Stayed 1 night in Oct 2024

6/10 Okay

Okley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had called at least 6 times prior to my arrival to notify them I wouldn't get there until 2am. When I got there, they said all rooms were sold out (even though I had already paid the hotel directly!) and that I was out of luck. I pressured the clerk and she admitted she had spoken to me herself. She put me in an upgraded room after my pressure which was very nice of her, but what a lot of needless stress.
Stayed 1 night in Oct 2024

10/10 Excellent

Duk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Big satisfaction.
Stayed 1 night in Oct 2024

10/10 Excellent

Rudie

Stayed 2 nights in Sep 2024

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at premier inns metrocenter
Greatvplace fair prices and very close to shopping and alot stores withen walking distance i am a frequent renter of this inn
Stayed 1 night in Oct 2024

10/10 Excellent

wilson

Stayed 1 night in Oct 2024

2/10 Terrible

Jarrod

Disliked: Cleanliness, property conditions & facilities, room comfort
If it were possible I'd rate it zero stars
There was black mold in the shower where the tub meets the walls and around the sink area. The paint on the wall where the sink is and the wall adjacent to the bed was peeling off and in some places was bare to the drywall. The laminate floor tiles were ripped up in places and had mold where the missing parts were. There were stains on the bed sheets, the blankets and the pillowcases. Overall, worst hotel stay i think I've ever had.
Stayed 1 night in Oct 2024

4/10 Poor

Sarah

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While they are trying to clean up the place and renovate the rooms, whoever they have contracted to do the work does very, very poor work. Great location with many different dining and shopping options. If they could get the rooms renovated properly; it wouldn’t be a bad place to stay. As it is now, I’m honestly surprised they haven’t been shut down or sued from someone or several people yet.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024