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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Outdoor pool
Porch
Interior
Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Business services
$72
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Place, Rose Mofford Sports Complex
    ‪8 min walk‬
  • Place, Castles N' Coasters
    ‪12 min walk‬
  • Place, Rose Mofford Dog Park
    ‪13 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Pillowtop beds, desk, WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

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Lobby
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  • Parking included
  • Air conditioning
  • Laundry
  • 24/7 front desk
3.0 out of 5, 117 reviews
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About this property

Premier Inns Metro Center

Hotel in North Mountain
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business center, and a children's pool are onsite.
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This hotel offers access to a business center and meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

Premier Inns Metro Center has designated areas for smoking.

Premier Inns Metro Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.0
Rating 10 - Excellent. 508 out of 1540 reviews
Rating 8 - Good. 173 out of 1540 reviews
Rating 6 - Okay. 179 out of 1540 reviews
Rating 4 - Poor. 163 out of 1540 reviews
Rating 2 - Terrible. 517 out of 1540 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

6/10 Okay

JUKAZLYNN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the most part it did its job. A lot of homeless walking around, people messing with doors.
Stayed 2 nights in Sep 2025

8/10 Good

Tatiana

Stayed 1 night in Sep 2025

2/10 Terrible

Trey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room through expedia and they refused to honor my reservation
Stayed 1 night in Sep 2025

2/10 Terrible

Luis

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst experience

Got there on a Friday at 4 PM to check in just went in and dropped my stuff off quick and took off back to pick up my parents and my son on the way back that night. We were ready to stay and we walked in and my mom and dad did not approve all of the rooms. They are in a really need of restoring doors were all messed up. Beds were dirty showers were garbage this place looks like crackheads rented there. I don’t understand how they stay in business. I will not recommend this place to anybody no matter what this place is for people to live on the street.
Stayed 2 nights in Sep 2025

2/10 Terrible

Kathy

Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible very dirty conditions construction in room next door and scratches all over bathroom door
Stayed 1 night in Sep 2025

2/10 Terrible

Adrian

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carltin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jack

Stayed 4 nights in Aug 2025

2/10 Terrible

Christopher

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Upon check in I was forced to wait at the night window at 8 pm. I get that they use it because the area is crime ridden with homeless beggars everywhere. It was raining. I stood in the rain with a lightning storm for 30 minutes and was soaking wet and I could have been hit by lightning. I complained to the man behind the desk and he didn’t care as he was dry. The next day they made a key for my room and gave it to some thief on the property. My stuff was gone through. The front desk made me go up and down the stairs with my luggage 8 times while he pretended to re key my lock. On the 8th time my food bag ripped open dumping my food on the floor. I asked him why he couldn’t make my key and he yelled out don’t threaten me. I told him I don’t threaten anyone which I don’t. He was a really crazy fool. At night at 1:00 am a guy was smoking pot by my door. And a beggar approached me one morning. This place is unsafe the door wouldn’t lock properly. And there was a roach in my room. I won’t be back. All I can say is beware. They made a key every day for thier buddies to steal from my room. Crack hotel
Stayed 3 nights in Aug 2025

2/10 Terrible

Sandy

Disliked: Cleanliness, property conditions & facilities

Dirtiest Hotel ever..

First I get there, can't go into the lobby have to stand at a small window for my transaction.. I get to the room, OMG dirtiest place I've ever been.. room had a TV but not hooked up to internet or cable TV so might as well not had a TV.
Stayed 1 night in Aug 2025

2/10 Terrible

William, Riverview

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property online shows clean rooms and amenities. The reality is that it’s located in a drug riddled center. The lobby closes at around 8pm and all businesses is conducted through a bullet proof window. The rooms look party damaged, smoke filled smell, no furniture with graffiti in some rooms. Everything in the rooms to even the doors, look like they have been kicked in. DO NOT stay there… unless you have a conceal carry license.
Floors separating and buckling
Lamp shade falling off
Counter ripped off
Graffiti in bathroom
Stayed 4 nights in Aug 2025

10/10 Excellent

Mariedith

Stayed 1 night in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was nice and comfortable I slept like a baby
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
No refrigerator in room I'm
Stayed 1 night in Aug 2025

6/10 Okay

Joe, Phoenix

Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Stayed 1 night in Jul 2025