Premier Inns Metro Center

2.5 star property

Choose dates to view prices

Photo gallery for Premier Inns Metro Center

Outdoor pool
Lobby
Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets
Porch
Gift shop

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Metrocenter
    ‪9 min walk‬
  • Castles N' Coasters
    ‪11 min walk‬
  • Rose Mofford Sports Complex
    ‪12 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Smoking

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Premier Inns Metro Center

Hotel in North Mountain
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business center, and a children's pool are onsite.
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This hotel offers access to a business center and meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and laundry facilities. Onsite self parking is complimentary.

Premier Inns Metro Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.0
Rating 10 - Excellent. 389 out of 1297 reviews
Rating 8 - Good. 160 out of 1297 reviews
Rating 6 - Okay. 147 out of 1297 reviews
Rating 4 - Poor. 140 out of 1297 reviews
Rating 2 - Terrible. 461 out of 1297 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Collin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I wasn’t able to check in. I’ve checked in before with Arizona mobile ID but When I got there they said they don’t accept it even though it’s from the official mdv app!!
Stayed 1 night in Nov 2024

2/10 Terrible

Enrique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Clean and safe.
Stayed 1 night in Nov 2024

8/10 Good

Lequinte

Stayed 1 night in Oct 2024

10/10 Excellent

wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Shayne

Stayed 1 night in Nov 2024

10/10 Excellent

Lindsey

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Worst room ever!
Worst room I’ve ever stayed in. Plaster work around door jam never painted after repair. Cracks all around bathtub. No toilet paper holder. Road noise was terrible. Two steel chairs with very small table. Toilet seat very loose. I will never stay at another Premier Inn again.
Stayed 1 night in Nov 2024

10/10 Excellent

Starrenity

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a pretty good decent stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Sallissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Breanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Nice and quiet. Friendly and helpful staff.
Stayed 1 night in Nov 2024

8/10 Good

Adan

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel for me 😁
I love this hotel I've been to other places and honestly so far #1
Stayed 2 nights in Oct 2024

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Harry

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This place was horrible. Partly because desk assigned me(as one of the first to register that afternoon) the absolute worse location in the facility - facing a super highway. This was aggravated by the fact that the door had ZERO weathetstripping, so not only did the highway noise get in, i could hear the footsteps of everyone walking (not talking) by. Add to that -7/d wifi. Claimed 247mps (millions per sec). Speedtest dot net clocked download at 6.2mps - 1/3 speed necessary for bufferlrss streaming). And, even that was variable. Other tests (within 15min) returned rates from 1.2mps to 9.7 : definitely not 247. - even if streaming was possible, it had to be in my device. TV dad no streaming ability - TV; Privided 1 channel. A non-brand movie channel just showing 1 movie after another. Seroousle pissed by this point (added to noise, wtc). TV not usable (for my need) the entire 4 day stay. Conclusion. This experience is partly my fault; i filtered on cost and this was one of the 5 lowest. Hasnt stung me b4 this. However, what i learned this time is DO NOT check in until they PHYSICALLY SHOW YOU THE EXACT ROOM YOUR TENTING. Refused to reassign or cancel res because I'd checked in.
Stayed 4 nights in Nov 2024

10/10 Excellent

Freddy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
The room they provided us was under construction and it had puddles of water in the bathroom and in the hallway. It smelled super bad and we couldn’t stay there due to the condition of the room. We went to complain to the manager in the morning and he had attitude with us because we had something bad to say. So we asked for our refund and he didn’t give it to us.
Stayed 1 night in Nov 2024