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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Outdoor pool
Dining
Porch
Lobby
Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Metrocenter
    ‪9 min walk‬
  • Castles N' Coasters
    ‪12 min walk‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking | Pillowtop beds, desk, WiFi, bed sheets

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Pillowtop beds, desk, WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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Front of property

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includes taxes & fees
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About this property

Premier Inns Metro Center

Hotel in North Mountain
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business center, and a children's pool are onsite.
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This hotel offers access to a business center and meeting rooms. This family-friendly hotel also offers a vending machine, an arcade/game room, and laundry facilities. Onsite self parking is complimentary.

Premier Inns Metro Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.0
Rating 10 - Excellent. 478 out of 1501 reviews
Rating 8 - Good. 169 out of 1501 reviews
Rating 6 - Okay. 175 out of 1501 reviews
Rating 4 - Poor. 163 out of 1501 reviews
Rating 2 - Terrible. 516 out of 1501 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nautica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

Terrible service, very rude. Did not like service at all.
Stayed 1 night in Mar 2025

2/10 Terrible

Cheryl

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Robert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was ok , but this hotel needs a complete redo.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jessi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so dirty and terrifying when we arrived that we didn’t even end up staying the night and had to find a new hotel because it was so dirty and unsafe. A girl scream crying for help outside our door the second we arrived. Something straight out of a horror movie.
Stayed 1 night in Mar 2025

2/10 Terrible

Chase

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

I knew the room was going to be bad based on the pictures but once I checked in it was even worse than I expected. The floor was covered in what appeared to be white paint but I wasn’t sure. Looked like the room had been raided, no lampshades, no drawers, basically nothing at all except a bed. Smelled like smoke in the room and there was a gang of homeless people outside. Definitely would not stay here ever again, I’d rather sleep in my car. The only positive note is that the staff at the front counter seemed very friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked the low price, but this is a bare bones place and needs updating.
Stayed 1 night in Mar 2025

2/10 Terrible

Gerardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Beds were very uncomfortable, door can easily be kicked opened, room had lots of signs of damage, possible bullet holes in curtains. Left after a hour. And not even counting all the homeless, shady people hanging out around.
Stayed 3 nights in Mar 2025

8/10 Good

Jesus

Business traveler
Room wasn’t clean when I got to it.
Stayed 1 night in Mar 2025

8/10 Good

Phillip

Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Stayed 3 nights in Mar 2025

4/10 Poor

Zarthan

Liked: Staff & service
Disliked: Property conditions & facilities
The room had cracks all through the floor like a earthquake had hit it. It had an outdated TV from 1980 which did not have an antenna to even watch regular TV nor remote control. There was no phone in the room and shall I continue? I'd be here all day if I did
Stayed 1 night in Mar 2025

10/10 Excellent

Joe, Phoenix

Liked: Cleanliness, amenities
Not perfect but comfortable
Stayed 1 night in Mar 2025

8/10 Good

Tabitha

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice they will help you as much as they can. It's safe they have security guards at night rooms are very clean
Stayed 1 night in Mar 2025

2/10 Terrible

Paúl

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty with suspicious items on the dirty carpet, and it was very smelly-- not sure if just lack of cleaning but other tenants in the building smoking. I did not feel safe at all. Very suspicious activities around the area.
Stayed 1 night in Mar 2025

2/10 Terrible

Evangeline

Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Not even just to party..ha

The room was in terribly bad condition, tv was broke, leftover food in drawers, restroom was filthy, drug addicts all over the property. There were other visitors wanting refunds as well.
Stayed 1 night in Mar 2025

6/10 Okay

Jane

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Unsafe area

Very old and worn facility but rooms were clean. Plenty of towels and soaps. However, it is a very unsafe area. My Uber driver told me not to go out at night because of crack heads in the area. Lots of unsavory characters in area, even in the mirning. A security guy walked me to my room which was both comforting and concerning.
Stayed 1 night in Mar 2025

2/10 Terrible

Shawnda

Stayed 1 night in Mar 2025

2/10 Terrible

Aamir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Sj
Stayed 1 night in Mar 2025

10/10 Excellent

Luis Rodrigo

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic ! Couldn't have had a better time ..
Stayed 1 night in Mar 2025