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Quality Inn & Suites Phoenix NW - Sun City

2.5 star property

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Photo gallery for Quality Inn & Suites Phoenix NW - Sun City

Suite, 2 Queen Beds, with Sofa, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Exterior detail
Outdoor pool, sun loungers
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
11201 Grand Ave, Youngtown, AZ, 85363
  • Peoria Sports Complex
    ‪8 min drive‬
  • Westgate Entertainment District
    ‪10 min drive‬
  • State Farm Stadium
    ‪11 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪37 min drive‬

Room options

Suite, 1 King Bed, with Sofa, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pet Friendly, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Pet Friendly, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, 1st Floor, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, 1st Floor, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-In Shower, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Double Beds, Roll-In Shower, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, 1st Floor, Pet Friendly, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, with Sofa, Non Smoking

Suite, 2 Queen Beds, with Sofa, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 2 Queen Beds, with Sofa, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pet Friendly, Non Smoking

Standard Room, 2 Double Beds, Pet Friendly, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Double Beds, Pet Friendly, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, with Sofa, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, 1st Floor, Pet Friendly, Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites Phoenix NW - Sun City

Youngtown hotel with outdoor pool
This hotel features an outdoor pool, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Quality Inn & Suites Phoenix NW - Sun City offers 96 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an outdoor pool, a library, and a terrace. Complimentary self parking is available on site.

Quality Inn & Suites Phoenix NW - Sun City has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 1981
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sun City Inn Youngtown
Sun City Inn
Sun City Youngtown
Quality Inn Youngtown
Quality Youngtown
Quality Inn Suites Phoenix NW Sun City
Quality Inn & Suites Phoenix NW - Sun City Hotel
Quality Inn & Suites Phoenix NW - Sun City Youngtown

Quality Inn & Suites Phoenix NW - Sun City Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 338 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 114 out of 1003 reviews
Rating 2 - Terrible. 145 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Raquel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Stayed 2 nights in Feb 2025

2/10 Terrible

Gabriel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll sum it up like this. Our hand towel had feces on it. The staff told me I did it and it was probably make-up. The attitude displayed by the staff was terrible. Customer service skills were poor. I didn’t ask for a refund or room switch. Just wanted to voice my concerns. They could care less. Don’t waste your money.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smells like animals and moldy stuff. I will never stay again. The only chair in the room was falling apart and disgusting. I was afraid to sit or touch it. Ceiling in the bathroom was bulging. The walls were peeling away from the drywall.
Stayed 1 night in Feb 2025

6/10 Okay

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities
When they provide you ear plugs in the room, you know, there's a noise problem. There is a very loud freight train that runs several times per day, including 3 times during sleep hours. The road in front of the place is a race track after 5 pm. The place is a motel not a hotel, each room with a door to the outside, which lowers my rating. It looked like there might have been some newer rooms on the front side area. We didnt have one. The furniture in our room was fine, beds as well. The bathroom had some mildew around tub and ceiling, and very small. Free breakfast was modest but worked out fine. Yogurt, microwavable breakfast sandwiches like a convenience store, biscuits and gravy and make your own waffles plus juice and coffee. Personally wouldnt be comfortable walking around after dark in the area. There were panhandlers and some homeless in the area. They told me at checkin that the Sheriff's group cycled around several times a day. Walkable to convenience store and Jack in Box fast food. Other food options are driveable in the broader area. In my opinion, was not the best value.
Stayed 3 nights in Feb 2025

4/10 Poor

Karen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

Beth

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
As many other reviewers have stated this hotel is incredibly noisy the train throughout the night, racing cars with revvin engines and air conditioner was so loud we preferred to be hot rather than listen to it. There were black marks on top of the comforter and red stains in between the beds on the carpet The door was all banged up. Right next-door to a Motel 6 and that’s probably all you need to know!
Stayed 1 night in Feb 2025

4/10 Poor

marlene, Sterling

Stayed 1 night in Feb 2025

6/10 Okay

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

ASK FOR ROOM IN THE REAR!

It was very noisy being in the front in handicap room. Children above ran and was very audible. Luckily, that stopped at 9, so no problem. Very clean and spacious. Door lock was broken but lucky again that they had an interior door we could use.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly very attentive to help guests. The room was spacious very clean. The property was very clean.The pool was awesome
Stayed 2 nights in Feb 2025

8/10 Good

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The overall facility needs to be updated. Flooring in our room needs to be replaced.
Stayed 4 nights in Feb 2025

6/10 Okay

Christine

Traveled with family
Liked: Staff & service
Very loud train horns at all hours of the day/night. Beware
Stayed 3 nights in Feb 2025

2/10 Terrible

Tom

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property sits right across from the train tracks. Every two hours all night. No maid service unless you request it even though its posted in theroom every third night. Terrible ibternet ser ice.
Stayed 4 nights in Feb 2025

6/10 Okay

Charlie

Stayed 2 nights in Feb 2025

8/10 Good

Tonya

Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Homeless sleeping in parking lot at 3am. Left me a nice bottle of urine by my door. Shower had hair in it. Bed had a mattress from the 1990's. Hard as a rock. Its the only hotel i have ever been to that they leave you ear plugs on the night stand. Will drive back to LA tired before i ever stay at that dump again.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Arlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I enjoyed our stay and would do it again
Stayed 2 nights in Feb 2025

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Would not recommend!

The room was never cleaned, loud and unsafe.
Stayed 3 nights in Feb 2025

4/10 Poor

Kelly Jane

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They no longer allow pets, even after my brother got a room that said pet friendly. He was left scrambling for a hotel the night before a family funeral. The door knob was loose. You also had to kick it after putting your key in for it to open. The smoke detector was covered in plastic. The very loud train goes by about 5 times between midnight at 5am. We had a pull out couch in our room with dirty sheets on it. The "wood" floors are pealing up. My sister's first room had a water leak coming from above. The woman working the free breakfast area did an amazing job maintaining it and keeping it clean. The door from outside into the suite rooms had no security or key required to enter. The first morning I got up there were cop cars in the parking lot. Not a safe area. February 2025.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

4/10 Poor

Robert

Stayed 1 night in Feb 2025

4/10 Poor

Paul

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Only stay there if the price is below $85 a night

Rooms were over priced, the bathrooms are out dated, rooms are noisy as trains and airplanes fly over them and blow there whistles at night. Front desk people even agreed and were embarrassed at the price they were charging for rooms but is was set by Quality Inn.
Stayed 3 nights in Jan 2025

6/10 Okay

Marvin

Traveled with group
Stayed 1 night in Jan 2025