SureStay Plus Hotel by Best Western Tempe University

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, individually furnished
Bar (on property)
Lobby
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down comforters, pillowtop beds, individually furnished

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Tempe Town Lake
    18 min walk
  • Arboretum at Arizona State University
    2 min drive
  • Arizona State University
    2 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    8 min drive

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 403 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 403 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 403 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 403 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 403 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Tempe University

3-star Tempe hotel close to Arizona State University
An outdoor pool, a 24-hour business center, and a spa tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a spa tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Plus Hotel by Best Western Tempe University features an outdoor pool and a spa tub. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. This family-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Tempe University is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Mini golf
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

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SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.8
Rating 10 - Excellent. 345 out of 1121 reviews" "
Rating 8 - Good. 216 out of 1121 reviews" "
Rating 6 - Okay. 205 out of 1121 reviews" "
Rating 4 - Poor. 170 out of 1121 reviews" "
Rating 2 - Terrible. 185 out of 1121 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Summer

Stayed 1 night in Sep 2024

4/10 Poor

Ron

Traveled with family
Liked: Cleanliness
Disliked: Amenities
one set of towellsfor 3 people, front desk had no towels said wait fir housekeeping the morning and towels never delivered despite contacting front desk in the morning. no blanket or pillows for sofa bed.
Stayed 1 night in Sep 2024

8/10 Good

Jose

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SureStay Plus Hotel Review
The check in staff was great and the room was cleaned daily. You will have to ask for additional towels as the rooms only come with one towel. The blow dryer outlet in our room did not work. The breakfast often ran out of food before the end of the scheduled time - which was particularly noticeable on Saturday when several guests were shocked to have little to eat. Also, a family member whose room was next to ours had no curtains which caused the room to stay bright all night long. There are some folks who wander around the property - particularly by the side parking lot - who did give us some concern. It was a decent enough hotel particularly for the price. Oh! The pool did have a way to lift handicapped people into it so that is good if you have a family member who needs ADA facilities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan, Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to eating places
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Phakade

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for a king sized bed, microwave and refrigerator ( as advertised in the title). I did not get what I paid for since the refrigerator was missing. I called the hotel staff and she told me she couldn't move me because rooms were full. Then I contacted Expedia and instead of getting me a full refund. I got an amenity refund even though my receipt said King Size Bed, Microwave and Refrigerator. I will be taking my business elsewhere and telling all of my family and friends about this experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Stayed 3 nights in Sep 2024

4/10 Poor

Catherine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were renovated but not the bathrooms. We had only one towel for two people in the room. The hallways and the stairs are really dirty. The staff is rude. The breakfast is terrible.
Stayed 1 night in Sep 2024

2/10 Terrible

ENA

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Terrible breakfast. Poor service. Broken equipment. No curtains.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upgrades, great location, easy check in.
Stayed 1 night in Sep 2024

4/10 Poor

Jewel

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Business traveler
Stayed 3 nights in Sep 2024

2/10 Terrible

Ernalynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Tina

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
One towel in the room. When i called for more towels we were toldxwe gad to go grt them ourself. Pool was filthy. Hot tub was not working. Air conditioner was not working and it was 115 degrees outside. We were supposed to stay there at the end of our trip but we canceled and stayed somewhere else.
Stayed 2 nights in Sep 2024

8/10 Good

La

Stayed 2 nights in Aug 2024

6/10 Okay

Jeanene

Stayed 1 night in Aug 2024

10/10 Excellent

Champagne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Rafael, El Mirage

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Roger

Traveled with partner
Comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

6/10 Okay

Mark

Business traveler
Disliked: Amenities
No towels in room. Breakfast late; no plates and no cups for hot coffee. Juice machine not working. Overall the facility is very attractive, but the management of this Best Western leaves much to be desired. I have had very good experiences at other Best Westerns, and will continue to consider Best Western in future travel plans, however, I will never stay at this facility again. Best Western Corporate leadership needs to thoroughly review the management of this facility. Recommend a “secret traveler” or equivalent, to obtain effective insight into what travelers experience at this facility.
Stayed 2 nights in Aug 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Dietz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and inviting place to stay.
Stayed 1 night in Aug 2024