SureStay Plus Hotel by Best Western Tempe University

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, individually furnished
Lobby
Bar (on property)
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down comforters, pillowtop beds, individually furnished

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Tempe Town Lake
    ‪18 min walk‬
  • Arizona State University
    ‪2 min drive‬
  • Papago Park
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 403 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 403 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 403 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 403 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 403 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Tempe University

3-star Tempe hotel close to Arizona State University
An outdoor pool, a 24-hour business center, and a spa tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a spa tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Plus Hotel by Best Western Tempe University features an outdoor pool and a spa tub. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. This family-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Tempe University is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Mini golf
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

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Red Lion Inn ASU
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Hotel Red Lion Inn & Suites Phoenix Tempe
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Red Lion

SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.8
Rating 10 - Excellent. 345 out of 1125 reviews" "
Rating 8 - Good. 213 out of 1125 reviews" "
Rating 6 - Okay. 205 out of 1125 reviews" "
Rating 4 - Poor. 169 out of 1125 reviews" "
Rating 2 - Terrible. 193 out of 1125 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Janet

Stayed 1 night in Oct 2024

6/10 Okay

Brenda

Disliked: Property conditions & facilities
Was nice stay needed more towels only had one towel awash rag and hand towel for kings size room
Stayed 1 night in Oct 2024

2/10 Terrible

Tina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not coming back
Coming into the hotel to check in, all we saw were cop cars driving around the building multiple times. At time of check in, it was more like we interrupted the guy at the check in desk. Not friendly. Breakfast was blame with no flavor and the machines for juices and hot water/ coffee were out. Not really recommending this location.
Stayed 1 night in Oct 2024

4/10 Poor

Tina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures posted on Hotels com website were not as experienced or room we stayed in. The couch was very very old and dirty. No towels in bathroom and the floor tiles were bumpy. Outside area was not well maintained, as pictured. Very disappointing for the price i paid!!
Stayed 1 night in Oct 2024

10/10 Excellent

Kaylee

Stayed 1 night in Oct 2024

2/10 Terrible

Ryan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Celena

Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Stacey

The check in was quick & easy. There were no instructions provided about the free WiFi & I had to call twice to be provided the correct information. Requested more towels brought to the room & finally had to go to the front desk to get them myself after 2 1/2 hours. A/C was very noisy. Surrounding neighborhood didn't feel safe.
Stayed 2 nights in Oct 2024

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fine, stay was fine. The included breakfast was not great. Powdered eggs, microwave bacon, juice machine and coffee machine were out of order, bananas were all brown, little tangerines looked bad. I didn't expect a lot, but some effort would have been nice. Hubby enjoyed the waffles, though. Have definitely had better at a Best Western.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vera

Stayed 1 night in Aug 2024

10/10 Excellent

Dalaya

Stayed 2 nights in Sep 2024

4/10 Poor

Stephanie

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

LIANG

Traveled with family
Disliked: Staff & service, property conditions & facilities
inefficient management and bad service.
On Sept 28th, we arrived at hotel about 3:30pm; however, the room not ready until 6:00pm. The manager told us they are short of people to clean rooms. Another 3 groups of family were waiting at the front desk. Besides that, there were not enough towels in bathroom, when I called the front desk, the guy told us to bring the towel to our room, but he never showed up. Overall, inefficient management and bad service.
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty furniture in room, dirty pair of socks on the table by pool, one bath towel, none by pool, terrible powdered eggs, no coffee (maker wasn’t working in room and no coffee made or working brewing machine at breakfast, fruit was nearing rotten. It was rather shocking really. Staff is really terrific though. You should provide them with better facility to work in.
Stayed 1 night in Oct 2024

6/10 Okay

Tom

Business traveler
Food was late out and the following day to replenish it took a long time. Crew and I didnt have time to wait.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dalaya

Stayed 3 nights in Sep 2024

10/10 Excellent

Colin, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel for the price! All I did was sleep and leave so I didn’t really experience the facility at all. But the cost was extremely reasonable so I as happy
Stayed 1 night in Sep 2024

6/10 Okay

Shannon

Stayed 1 night in Oct 2024

4/10 Poor

Jesus

Stayed 1 night in Sep 2024

4/10 Poor

Anayiah

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Overall had a horrible stay at this location. Was a bit difficult to find and the pictures of the room were very misleading. The toilet broke in my bathroom and it took all day for maintenance to come look at it. I was also only given one towel for the entire time I was there. The couch was filthy. Will not stay here again
Stayed 2 nights in Sep 2024

6/10 Okay

Christian

Liked: Staff & service, property conditions & facilities
It was ok.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Bed was smaller than booked. Only one bath towel was in room, as well as no bath mat towel. Toilet seat was loose. Bathroom sink was missing stopper
Stayed 1 night in Sep 2024