Red Roof Inn PLUS+ Phoenix West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn PLUS+ Phoenix West

Lobby lounge
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
5215 W Willetta St, Phoenix, AZ, 85043
  • American Family Fields of Phoenix
    4 min drive
  • Talking Stick Resort Amphitheatre
    7 min drive
  • Grand Canyon University
    9 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    15 min drive

Room options

Standard Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds (Smoke Free)

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Smoke Free)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (Smoke Free)

  • 450 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed (Smoke Free)

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Red Roof Inn PLUS+ Phoenix West

Hotel in Maryvale Village
Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ Phoenix West offers 133 accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
Red Roof Inn PLUS+ Phoenix West features an outdoor pool, a vending machine, and coffee/tea in a common area. Wireless Internet access is complimentary. This Phoenix hotel also offers pool umbrellas and an elevator. Onsite uncovered self parking is complimentary.

Red Roof Inn PLUS+ Phoenix West is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 28.14
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.14 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.26 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hotel Phoenix West
Red Roof PLUS Hotel
Phoenix Red Roof Inn
Red Roof Inn Phoenix West Hotel Phoenix
Red Roof Inn Phoenix West Hotel
Red Roof PLUS Phoenix West
Red Roof Inn PLUS Hotel
Red Roof Inn PLUS Phoenix West
Red Roof Inn Phoenix West
Red Roof PLUS+ Phoenix West
Red Roof Inn Plus Phoenix West
Red Roof Inn PLUS+ Phoenix West Hotel
Red Roof Inn PLUS+ Phoenix West Phoenix
Red Roof Inn PLUS+ Phoenix West Hotel Phoenix

Red Roof Inn PLUS+ Phoenix West Reviews

Reviews

6.2
Rating 10 - Excellent. 274 out of 1006 reviews" "
Rating 8 - Good. 185 out of 1006 reviews" "
Rating 6 - Okay. 142 out of 1006 reviews" "
Rating 4 - Poor. 134 out of 1006 reviews" "
Rating 2 - Terrible. 271 out of 1006 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Andre P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

francisco

Traveled with family
Liked: Cleanliness, staff & service
Decent hotel for decent price
Beds were really small; on one bed there was a dent and could not sleep on the bed, table was wobbly. Everything else ok.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sonia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My first impression of this hotel was it looked pretty decent. We booked a premium room that was supposed to have premium bedding, but didn’t look premium at all. Not like the pictures anyways. The first issue besides the premium room, not looking premium was the odor of the room. Thank goodness, I have daughters because we were able to spray the room with body spray to make it smell better. The one thing I am most upset about is the fact that my daughter forgot a pair of shoes in the room and they refused to ship them to me even if I reimburse them. It’s very sad and disappointing that they can’t even do that after our horrible stay. Lastly, they required a deposit which I found ridiculous because the hotel is in no way shape or form in a good condition to even require a deposit..
Stayed 1 night in Sep 2024

6/10 Okay

Theresa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Ok for a quick trip.
Hotels outside appearance was nice except i was surprised to see someone working on a vehicle but i think they may offer rooms at a weekly rate. The area wasnt bad just off the freeway and the freeway with close places to eat. Got checked in went to our room...it had a bad odor like dirty mop room was clean not immaculate i think the carpet area by the beds is what smelled. The ac worked in the room but the air felt damp and humid. Bed was ok not super soft but ive slept on worse beds, bedding had a few stains. Shower was clean but temperamental and knob was backward so hot was cold. No mini fridge in room just a safe so im glad we brought a cooler. Staff at 3pm chrck in seemed tired but friendly. Checkout was simple and quick. A little run down in room, lots of charging ports would recommend if you stay here bring slippers or house shoes for your room. The floor in our room was sticky and it is hardwood flooring through majority of room.
Stayed 1 night in Sep 2024

6/10 Okay

Angelantonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jenesis

Liked: Cleanliness, staff & service, property conditions & facilities
Price and accommodation
Stayed 1 night in Sep 2024

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 2 nights in Sep 2024

8/10 Good

Abraham

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Irma

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The floor was sticky and dirty and impaired unclean. With six people in the room, they only provided three towels. Hotel was very rundown, dirty looking ice machines were not working
Stayed 1 night in Sep 2024

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Bed clothing was old and stained. Safe was not in good condition (buttons broken and missing so we couldnt put in a code). None of ice machines were working properly. Smell of marijuna saturated the carpets in the hall. We wouldn't walk down the street to the fast food restaurant as we were afraid of the drug users hanging out in the area.
Stayed 3 nights in Aug 2024

4/10 Poor

Melani

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Fernando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You're the one
Always a joy at a reasonable price.
Stayed 1 night in Aug 2024

4/10 Poor

tomasz

Business traveler
Disliked: Staff & service
I had yo wait 13 minutes for anybody to show up in the lobby . The area doesnt looks safe
Stayed 1 night in Aug 2024

2/10 Terrible

Noreidy

Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

myria, Wilson

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Hailey at the front desk was very kind and accommodating. The only issue we encountered was that the floor in our room appeared to have been missed during mopping, resulting in some unclean areas.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lukas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst experience of a hotel that I had ever had. First of all the lady who checked me in was in attentive and all over the place. It is nighttime and I am trying to check in with my family and my bags. I am charged this random amount of $78.26 for my deposit. I asked specifically why it was an autumn amount. I was not given any information regarding a safe fee, I was told that it was a red roof in policy and then I would get my full deposit back. When I get to the room, the first thing I noticed is is a TV is not working, I pulled back to make sure it was plugged in before I bothered anybody, and in fact, it was not plugged in, but the plug-in was broken and super ghetto. In fact, it was so broken that you could not have your refrigerator, your microwave and your TV plugged in at the same time. So I opted to unplugged the microwave so I could watch TV. There is a missing do not disturb sign, and I noticed that my room was a little bit uncleanly. So I called down to speak to the front desk staff and I am informed that the beds are freshly made however they do not clean the hotel except for Mondays and Thursdays. I asked if there was a Cleaner place and was informed that this was my room option. I went to bed, hoping and praying that the bed was really made fresh. The next morning I woke up and I looked down beside the bed, and as you could see in the picture, there was a clump of hair, not mine and someone else’s ponytail. I began to look around in the room, and
Stayed 1 night in Aug 2024

10/10 Excellent

Desta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
Had a amazing night with my fiance, the room was clean and the bed was super comfortable, we ordered some Uber Eats and relaxed
Stayed 1 night in Jul 2024

2/10 Terrible

Jesse

Stayed 2 nights in Aug 2024