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Residence Inn Phoenix NW/Surprise

3.0 star property

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Photo gallery for Residence Inn Phoenix NW/Surprise

Outdoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Property amenity
Lobby
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Hot Tub
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
16418 N Bullard Avenue, Surprise, AZ, 85374
  • Surprise Stadium
    ‪7 min walk‬
  • Sun Village Golf Course
    ‪2 min drive‬
  • Banner Del E Webb Medical Center
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪45 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Fireplace (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, Fireplace (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Fireplace)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking (Fireplace)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hilton Garden Inn Surprise Phoenix

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (529)
The price is $413
per night
$473 total
includes taxes & fees
Mar 6 - Mar 7
Hilton Garden Inn Surprise Phoenix

About this property

Residence Inn Phoenix NW/Surprise

3-star Surprise hotel with in-room kitchens
Along with an outdoor pool, this smoke-free hotel has a 24-hour health club and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn Phoenix NW/Surprise offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Smart televisions come with cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Residence Inn Phoenix NW/Surprise provides a 24-hour health club and a hot tub. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 420 square feet (39 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a garden, and a picnic area. Onsite self parking is complimentary.

Residence Inn Phoenix NW/Surprise is a smoke-free property.

A complimentary full breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 420 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Aparthotel NW/Surprise Phoenix
Residence Inn Phoenix NW/Surprise
Residence Inn Phoenix NW/Surprise Aparthotel Surprise
Residence Inn Phoenix NW/Surprise Aparthotel
Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise
Residence Inn Phoenix NW/Surprise Surprise
Resince Phoenix NWSurprise Su
Phoenix Nw Surprise Surprise
Residence Inn Phoenix NW/Surprise Hotel
Residence Inn Phoenix NW/Surprise Surprise
Residence Inn Phoenix NW/Surprise Hotel Surprise

Residence Inn Phoenix NW/Surprise Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 462 out of 554 reviews
Rating 8 - Good. 75 out of 554 reviews
Rating 6 - Okay. 7 out of 554 reviews
Rating 4 - Poor. 5 out of 554 reviews
Rating 2 - Terrible. 5 out of 554 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Tricia, Cypress

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great. Delicious
Stayed 7 nights in Oct 2024

8/10 Good

Eddie

Traveled with partner
Easy to park, check in was close to the parking lot and luggage carts made unloading easy. Breakfast was good, and would definitely stay at this hotel again
Stayed 2 nights in Nov 2024

10/10 Excellent

Mariano

Stayed 4 nights in Oct 2024

10/10 Excellent

sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baseball fam
Quick baseball trip and room and area were perfect.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dana, Pine Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience. We were there for over a week- super nice staff. Great breakfast everyday. Nice pool, great little gym (super clean). Perfect as a home away from home.
Stayed 8 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Front desk staff was great ! I enjoyed the breakfast service and the staff was great !
Stayed 9 nights in Jun 2024

10/10 Excellent

Hazel

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've stayed in ever I will always go back to this location. The staff is extraordinary excellence!
Stayed 2 nights in Jul 2024

10/10 Excellent

Edward

Stayed 2 nights in Jun 2024

10/10 Excellent

Eliyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ervin

Stayed 1 night in May 2024

10/10 Excellent

Paige

Stayed 1 night in May 2024

10/10 Excellent

Ervin

Stayed 1 night in May 2024

10/10 Excellent

Robert Loren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Phoenix looking to buy/move there. We stayed 6 nights and every time we entered or exited the hotel the staff was there to welcome us. The staff (breakfast area, housekeeping, front desk) was excellent! We will be back again....Thank you!
Stayed 6 nights in May 2024

10/10 Excellent

Katherine

Stayed 4 nights in May 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Mr. Thomas James

Traveled with group
Liked: Cleanliness, staff & service
Looks like the hotel needs a little updating. And at these prices, it shouldnt need anythi g. Lastly, there's nothing near the hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place Ive stayed here in the past and will keep coming back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Maureen

Stayed 3 nights in Jan 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was spacious and clean. Kitchen is showing a little wear but still was very good to have. Walls are thin and there was so much banging outside my room (next room perhaps) that I actually thought someone broke in to my room.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ritha

Stayed 3 nights in Dec 2023

10/10 Excellent

renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to football camp!
We had a great stay! Only thing the fire alarm blasted in the middle of the night, but they let us stay a couple hours after check out time. Breakfast had some quiche bowls that were tasty!
Stayed 1 night in Dec 2023

8/10 Good

Gene

Traveled with partner
Liked: Cleanliness, property conditions & facilities
When we called to see if we had a full kitchen they assured us all the suites had a full kitchen. When we got there that wasn’t the case and they could not accommodate us with one. We were there to cook some home cooked meals for our 93 year old mother. Very disappointed!
Stayed 4 nights in Dec 2023