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Sheraton Phoenix Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Phoenix Downtown

2 restaurants, breakfast served
Lobby
Meeting facility
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
340 N 3rd Street, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    1 min walk
  • Phoenix Convention Center
    3 min walk
  • Roosevelt Row
    3 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    14 min drive

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 320.2 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, View

  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

City view

Club Room, 2 Double Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Suite, 1 Double Bed, Non Smoking

  • 728 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

City view

Premium Room, 2 Double Beds, Non Smoking

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking, City View

City view

Club Suite, 1 Double Bed, Non Smoking, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, City View

Presidential Suite, 1 Bedroom, Non Smoking, City View | Living area | 65-inch flat-screen TV with cable channels, TV, pay movies

Presidential Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking

City view

Executive Suite, 1 Double Bed, Non Smoking

  • 728 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed, Non Smoking

  • 728 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Shower, designer toiletries, hair dryer, towels

Club Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, View (Mobility/Hearing Accessible, Tub)

City view

Premium Room, 2 Double Beds, View (Mobility/Hearing Accessible, Tub)

  • 320.2 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Regency Phoenix

Pool
Hot Tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1636)
The price is $169
per night
$190 total
includes taxes & fees
Dec 7 - Dec 8
Hyatt Regency Phoenix

About this property

Sheraton Phoenix Downtown

4-star hotel in Downtown Phoenix
This smoke-free hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Phoenix Downtown offers 1003 accommodations with safes and coffee/tea makers. Beds feature down comforters. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Phoenix Downtown features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 26 meeting rooms, and limo/town car service. Event facilities measuring 111961 square feet (10401 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

Sheraton Phoenix Downtown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
& More - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Carcara - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 44 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • & More
  • Carcara

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 111,961 square feet of conference space
  • 24-hour business center
  • 26 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 18 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Covered valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Sheraton Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1003 reviews" "
Rating 8 - Good. 214 out of 1003 reviews" "
Rating 6 - Okay. 74 out of 1003 reviews" "
Rating 4 - Poor. 47 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in every respect I will recommend and stay again next time I come in to Phoenix 🐦‍🔥
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service and cleanliness
Stayed 1 night in May 2024

10/10 Excellent

paula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet
Stayed 4 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't get to use the pool but hotel was great would recommend.
Stayed 1 night in Jul 2024

6/10 Okay

Elliott

Stayed 1 night in Jul 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Great!
Shower head was broken & therefore not adjustable. Forgot to restock coffee & cups one day. Very nice room. Clean. Appreciate the Bible. Overall, very happy. PS: one of store clerks unfamiliar with how to charge to room.
Stayed 5 nights in Jul 2024

10/10 Excellent

NICOLAS MAURICIO, Bal Harbour

Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, amenities
Awesome venue, great customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Melinda

Stayed 1 night in Jul 2024

8/10 Good

CHRISTOPHER, washington

Stayed 4 nights in Jul 2024

8/10 Good

Tania

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room service was great but the charred pancakes should not have been served to begin with! We threw them away. Found a sock from a previous party under the bed. They also do not have a microwave. Which has become a staple in rooms.
Stayed 4 nights in Jul 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phoenix getaway
Our stay was very pleasurable. The hotel is convenient to downtown, concerts,sports etc. My only suggestion would be to put microwave in the room for convenience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jaxon

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms
Stayed 3 nights in Mar 2024

8/10 Good

Anna Marie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was great except for the $75 charge that wasn’t in the details.
Stayed 1 night in Jun 2024

2/10 Terrible

Naomi D

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel 3x months prior to arrival. We got our reservation cancelled 2x days before the trip for some reason. When we called back to rebook, we had to pay an extra $379 for the exact same room we had booked. This is pure robbery.....
Stayed 4 nights in Jun 2024

6/10 Okay

bobby

Liked: Cleanliness
Stayed 1 night in Jun 2024

2/10 Terrible

Gardenia

Disliked: Cleanliness, property conditions & facilities
Bed Bug caught
Recently stayed in a room that had a bug on my bed… gross. I took a video because I knew the hotel would think I was lying
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Stayed 5 nights in Jun 2024

10/10 Excellent

Luqman

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Lenda

Stayed 1 night in Jun 2024

8/10 Good

Rodney

Liked: Property conditions & facilities
Stayed 3 nights in May 2024