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Sheraton Phoenix Downtown

4.0 star property

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Photo gallery for Sheraton Phoenix Downtown

2 restaurants, breakfast served
Lobby
Meeting facility
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
$208
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
340 N 3rd Street, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪8 min walk‬
  • Chase Field
    ‪10 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Non Smoking (View)

9.8 out of 10
Exceptional
(9 reviews)
  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(47 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

City view

Club Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

65-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, Non Smoking, City View

  • 728 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Room, 2 Double Beds, Non Smoking (View)

9.0 out of 10
Wonderful
(9 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Club Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Double Beds, Non Smoking

65-inch flat-screen TV with cable channels, TV, pay movies

Club Suite, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, City View

Presidential Suite, 1 Bedroom, Non Smoking, City View | Living area | 65-inch flat-screen TV with cable channels, TV, pay movies

Presidential Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

65-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, Non Smoking, City View

8.0 out of 10
Very good
(4 reviews)
  • 728 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking

65-inch flat-screen TV with cable channels, TV, pay movies

Club Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 728 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Shower, designer toiletries, hair dryer, towels

Club Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Club Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

City view

Premium Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Sheraton Phoenix Downtown

4-star hotel in Downtown Phoenix
This smoke-free hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Phoenix Downtown offers 1003 accommodations with safes and coffee/tea makers. Beds feature down comforters. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Phoenix Downtown features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 26 meeting rooms, and limo/town car service. Event facilities measuring 111961 square feet (10401 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

Sheraton Phoenix Downtown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
& More - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Carcara - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (USD 36 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • & More
  • Carcara

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 111,961 square feet of conference space
  • 24-hour business center
  • 26 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.14 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 18 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Sheraton Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yesenia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very nice and accommodating. The pool was great for the whole family. There were also amazing views.
Stayed 1 night in Jun 2025

8/10 Good

Amir

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment I walked into the Sheraton Hotel, it felt like arriving at a friend’s welcoming home—bright, comfortable, and utterly inviting. The staff greeted me with genuine smiles and even went out of their way to move me into a room just steps from the fitness center so I could keep up with my workout. Every moment of my stay was delightful, and I left feeling refreshed and truly cared for.
Stayed 7 nights in Jun 2025

10/10 Excellent

Angelique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt well taken care of from check-in to check-out and thoroughly enjoyed our stay.
Stayed 2 nights in Jun 2025

8/10 Good

Rosalinda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food at the restaurant was bad. Tasteless and expensive. The staff needs to be a little more friendly. The staff at &More cafe was rude, front desk wasn't nice. The only staff that was friendly were the valet employees. Otherwise, the hotel was nice, clean and quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Overall great stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed at the Sheraton Downtown Phoenix for the conference the last two years. It's always very clean, quite, and staff is helpful and friendly. Across the street from the Arizona Ctr and easy to walk to area restaurants and attractions. I look forward to returning next year too.
Stayed 3 nights in Jun 2025

10/10 Excellent

Denis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, excellent service, was attending conference they did a great job. Food was really good. I found the bar and restaurant prices high, that is my only negative.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deeploy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was flowless for me
Stayed 3 nights in Jun 2025

8/10 Good

BRITTANY

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Raul

Stayed 1 night in May 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, nice amenities (gym, pool, rooftop bar)
Stayed 3 nights in May 2025

6/10 Okay

Viktoria

Liked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Catlin

Stayed 1 night in May 2025

10/10 Excellent

Anil, Bridgewater

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the sport stadium near by
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohamad Nour

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Rosa

Liked: Amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in May 2025

10/10 Excellent

Cyril

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mike

Traveled with family
Liked: Amenities
We have loved our stay at the Sharaton Phoenix every time we visit!! Very clean, quiet, the staff are always friendly, welcoming, and professional!!
Stayed 2 nights in May 2025

10/10 Excellent

leonid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only want to boom Sheraton

Amazing!! I’m a new Sheraton fan all the way. Love the expedited service, modern hotel, great customer service and very welcoming vibe..
Stayed 3 nights in Apr 2025

10/10 Excellent

Barbara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super helpful & kind staff

The staff are all so nice. The valet guys were the best!
Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Amenities
Beautiful property and staff was very kind and accommodating! Would definitely recommend and stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy, Houston

Stayed 4 nights in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Moises

Stayed 2 nights in Mar 2025