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Sonder at Hance Park

3.5 star property

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December 2024
January 2025

Photo gallery for Sonder at Hance Park

Apartment, 1 Bedroom, Balcony | Living area | Flat-screen TV
Apartment, 2 Bedrooms, Balcony | Private kitchen | Full-size fridge, microwave, oven, stovetop
Property grounds
Apartment, 2 Bedrooms, Balcony | Individually furnished, laptop workspace, iron/ironing board
Apartment, 2 Bedrooms, Balcony | Individually furnished, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Gym
  • Washer
  • Pool
  • Kitchen
  • Air conditioning

Explore the area

Map
1313 North 2nd Street, Phoenix, AZ, 85004
  • Margaret T. Hance Park
    5 min walk
  • Giant Coffee
    3 min walk
  • McDowell - Central Ave Station
    5 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    11 min drive

Room options

View all photos for Studio, 1 Queen Bed, Balcony

Individually furnished, laptop workspace, iron/ironing board

Studio, 1 Queen Bed, Balcony

  • 498.2 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed | Living area | Flat-screen TV

Superior Studio, 1 Queen Bed

  • 495 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Living area | Flat-screen TV

Studio, 1 Queen Bed

  • 495 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | Flat-screen TV

Apartment, 1 Bedroom

  • 630 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony | Living area | Flat-screen TV

Apartment, 1 Bedroom, Balcony

  • 630 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony | Individually furnished, laptop workspace, iron/ironing board

Apartment, 2 Bedrooms, Balcony

  • 1191 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Living area

Sonder at McKinley

Pool
Kitchen
Washer
Dryer
4.2 out of 5, Very Good, (451)
The price is $125
per night
$140 total
includes taxes & fees
Jan 6 - Jan 7
Sonder at McKinley

About this property

Sonder at Hance Park

3.5-star aparthotel in Downtown Phoenix
An outdoor pool, a fitness center, and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services and barbecue grills are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include a dishwasher and a flat-screen TV. Housekeeping is available on request.
Sonder at Hance Park offers 32 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Sonder at Hance Park features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This Phoenix aparthotel also offers barbecue grills, concierge services, and an elevator. Parking is available onsite for a surcharge.

Sonder at Hance Park is a smoke-free property.

Languages

Catalan, English, French, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue grill

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 32 units
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sonder Hance Park
Sonder at Hance Park Phoenix
Sonder at Hance Park Aparthotel
Sonder at Hance Park Aparthotel Phoenix

Sonder at Hance Park Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 218 out of 411 reviews" "
Rating 8 - Good. 90 out of 411 reviews" "
Rating 6 - Okay. 45 out of 411 reviews" "
Rating 4 - Poor. 25 out of 411 reviews" "
Rating 2 - Terrible. 33 out of 411 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Shelly

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights, and it was fabulous. The location can’t be beat! We did a haunted walking tour and went to chase field for Smashing Pumpkins and Green Day concert and we were very close to both. The check in and out process is perfect. Will definitely stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, amenities, room comfort
Absolutely loved staying here. It was a beautiful apartment. The only thing that spoiled it for me was the issue with my prepaid parking. There was no way of accessing the parking app without a US mobile number so I ended up having to pay again and they said the prepaid parking was none refundable
Stayed 4 nights in Sep 2024

6/10 Okay

FEDERICO DE JESUS

Traveled with family
Liked: Amenities, room comfort
The room we rented was supposed to be a non smoking room, but once we got to the room, the smell of the room was very strong as if people would have smoked there.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, property conditions & facilities
I really liked that they gave detailed instructions on where to park and how to get your key foba. Then gave detailed instructions on how to get to the room. The room was nice and clean. I did not have any complaints. I would definitely use again.
Stayed 2 nights in Aug 2024

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Akiana

Liked: Cleanliness, amenities, property conditions & facilities
Clean with great customer service
Stayed 5 nights in May 2024

10/10 Excellent

Rob

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Oscar

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very good but but the furniture isn't quite sturdy.
Stayed 4 nights in Jul 2024

10/10 Excellent

Christian

Stayed 1 night in Jul 2024

6/10 Okay

Peggy

Traveled with family
Disliked: Cleanliness
Dingy
It was dingy unfortunately. The property at some point was nice however the upkeep was very lost and there was a dirty smell throughout tye building
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Business traveler
Liked: Cleanliness, room comfort
Never figured out the TV. NEVER in a week figured out direc route to the elevator. Otherwisecexcellent
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberly, Sun prairie

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2024

2/10 Terrible

Richard

Traveled with group, Traveled with family
Disliked: Cleanliness, room comfort
I HATE SANDERS
This was the absolute worst hotel experience I've ever had in my 46 years of life. The people were the rudest and manipulative in ever conversation I had with them. I was forced to sit outside in the Arizona blistering Heat for over 15 hours. Never got an access code to get in. I hate Sonders properties and will NEVER RETURN AGAIN
Stayed 2 nights in Jul 2024

6/10 Okay

Jeff

Stayed 2 nights in Jun 2024

10/10 Excellent

Anahi

Stayed 1 night in Jun 2024

4/10 Poor

Michael

Really ...
Don't like the preregistration process. Photo of photo I.D. front and back, pictures of front and side profiles downloaded Have to download App. to work TV Emailed a code and a lock box number for room and door key FOB
Stayed 1 night in Jun 2024

8/10 Good

Susan Joy

Liked: Cleanliness, amenities, property conditions & facilities
I like that the property is centrally located and safe for solo women travelers. Property has an excellent alarm system that only the truly deaf could even remotely sleep through.
Stayed 4 nights in Jun 2024

2/10 Terrible

Zuleyka

Business traveler
Disliked: Amenities
I was not provided the key fob to enter the building . I was stuck outside in the heat of 112 for an hour trying to get a hold of someone to help. Finally someone opened the door for me on the third floor. Called was on hold for 43 minutes to try to get someone to bring me the extra key fob. Went out came back at 2am of course no communication no key fob was locked outside for over an hour.
Stayed 1 night in Jun 2024

10/10 Excellent

Suzie

Stayed 1 night in Jun 2024

10/10 Excellent

andi

Liked: Cleanliness, property conditions & facilities
Awesome pool
Stayed 4 nights in Jun 2024

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Rachel Ann

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

6/10 Okay

Robin

Liked: Cleanliness, amenities, property conditions & facilities
I wish that it was more clear on Expedia and the Sonder website that this is not a hotel with a sign, lobby, and concierge to check you in. I was here to visit my father in ICU down the street, so I was not in the mental space to do a scavenger hunt to find this place that had no sign to indicate it was Sonder, then go through my email a bunch of times to find codes to get keys from secret lockers, to find my room. I was trying to quickly drop my stuff off and run to the hospital, and instead had several panic attacks because I didn’t know how to get in. Once in, it was clean and nice looking, but all drained were clogged, and the bed was hard, and it was cold at night and I needed an extra blanket that was not offered in the room. After a long day at the hospital, I wanted to be able to sleep in comfort, but it was unfortunately 5 restless, mostly sleepless nights on a hard bed placed on ikea type wood slats. They don’t even have cable t.v. You have to stream something. That’s fine I guess if you have the mind to do so, but when you’re exhausted from worry like I was, you just want to flip something on. Anything. You don’t have the energy to look for something to stream. And if your use to falling asleep watching t.v, your out of luck because there is no t.v in the bedroom I was in.
Stayed 5 nights in May 2024