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Papago Hotel by Reside, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for Papago Hotel by Reside, Trademark Collection by Wyndham

Outdoor pool
Exterior
Property entrance
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Pool

Explore the area

Map
7017 East McDowell Road, Scottsdale, AZ, 85257
  • Papago Park
    ‪13 min walk‬
  • Desert Botanical Garden
    ‪14 min walk‬
  • Hole in the Rock
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Mobility Accessible, Non Smoking (Courtyard View, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Papago Hotel by Reside, Trademark Collection by Wyndham

3-star Scottsdale hotel close to Phoenix Zoo
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Papago Hotel by Reside, Trademark Collection by Wyndham offers 67 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Scottsdale hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Papago Hotel by Reside, Trademark Collection by Wyndham features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A 24-hour business center is on site at this 3-star property. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in August 2023.

Papago Hotel by Reside, Trademark Collection by Wyndham is a smoke-free property.

Hai Noon - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per night)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hai Noon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only

More

  • Renovated entire property - August 2023
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A virtual front desk provides assistance to guests

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

The Mariposa
Papago Motor Hotel
Sonder The Mariposa
Papago Hotel by Reside, Trademark Collection by Wyndham Hotel

Papago Hotel by Reside, Trademark Collection by Wyndham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 331 out of 833 reviews
Rating 8 - Good. 192 out of 833 reviews
Rating 6 - Okay. 120 out of 833 reviews
Rating 4 - Poor. 80 out of 833 reviews
Rating 2 - Terrible. 110 out of 833 reviews

8.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

joshelle

Stayed 2 nights in Sep 2024

8/10 Good

Dense

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the self check in. I wish the shower head more pressure. I would stay there again.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Awful and inconvenient
To start off with we were told that we would have to park 2 miles away because they had given all of the parking spots away by the building. We got in the room and there was a window by the door that had light shining through it all night long plus a Wi-Fi router that blinked all night long. Will not be staying again very inconvenient and no continental breakfast. A thing of coffee and a donut does not count.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harley

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing and so perfect to have a pet with us! They had lots of area to walk and even the area outside the hotel was perfect for taking him on a walk! And the hotel staff was outstanding they responded so quickly and even with my many questions they were always kind and quick it took so much stress of my shoulders! I couldn’t have found a better place we will be back again soon!! Thank you!!
Stayed 3 nights in Nov 2024

4/10 Poor

A Nick

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was amazing when I wanted to extend my stay. It's a quiet and cozy place with comfy beds and a unique thing is the bidets.
Stayed 3 nights in Nov 2024

2/10 Terrible

Mary

Stayed 4 nights in Nov 2024

10/10 Excellent

Sheli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber, Wilmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and safe. The rooms were nice and had a bidet! I liked having all entry ways gated. The property is small but has a beautiful pool, sitting areas, a fire pit area, and a place for the fur babies to run in. The restaurant connected to the property was nice. There is no front desk but you can call or text if there are any issues. I would stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Adey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place I will come back for sure.
Stayed 2 nights in Nov 2024

4/10 Poor

Jesus

Stayed 2 nights in Nov 2024

2/10 Terrible

Ashly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robot hotel
No staff or reception desk. Everything is done over the phone. They charge for everything. If u want house keeping or extra towels even parking cost extra. Breakfast was some apples and waffles with a note saying only one per person. Second night someone was parked in the spot we paid for and had to wait to get resolved. Nothing about the stay was easy. Worrying about your car getting towed and having to wait for someone on thebother end of a phone to help you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the no contact check in.
Stayed 2 nights in Nov 2024

4/10 Poor

ERICKA

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Our stay at this property was overall not the best and not as advertised on their site. They advertise complimentary parking on their website which is false! They do not warn customers of their new parking policy, meaning there is no parking on site because all the parking around the hotel is for restaurant guest only and you will get towed if you park on site. You have to park in a parking garage 15 minutes away which was super inconvenient for us and made us feel unsafe walking back to the hotel at night. If we would have know this before we would have never booked this place. When we called to express our concern about the parking, the staff told us "I don't know what to tell you." This itself ruined the whole experience for us because we had to plan ahead and cut our plans short so we did not have to walk back so late to the hotel. The second disappointment for us was the breakfast; all their breakfast was a prewrapped waffle and coffee. We were there early and there was almost nothing left. We made sure to go before breakfast was served the next day and that is all they put out every day. So do not plan on eating a nice complete breakfast like most hotels at this one. Our 3rd issue was the code we were given for the side entances never worked for us so we had to always go in through the main entrance. The cleaners never came to clean our room so we had so much trash by the end of our stay and we could not fit it in the little trash cans in our room.
Stayed 4 nights in Nov 2024

8/10 Good

Corey

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Overall the room was cleaned. However it definitely not convenient as a wheelchair users and the parking is a hot mess as far as the handicap parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean & cozy. Bed is very comfortable
Stayed 1 night in Nov 2024

4/10 Poor

sid

Stayed 1 night in Nov 2024

4/10 Poor

Joseph

Traveled with partner
Disliked: Staff & service
This turned out to be the most painful, time-consuming check-in process (took about 1.5 hours) we have ever experienced, and we have travelled extensively all over the US, as well as all over the world.  1. After booking this, we got many emails to continue the check-in process & to pay for parking. 2. In the lobby, we found a robot for checking in, resulting in getting a call from a person referring us back to the email we had received. 3. After reviewing & processing those, we paid $10 for parking. 4. We were then given a space on the other side of the building (about a two-minute walk).  5. That space was taken so & we did not get a reply so after 20 minutes called the agent who had not read our text. She then said we needed to send her a photo showing that car parked in our assigned space. Eventually got a slightly closer space. 6. We received two six-digit codes to get through the gate and into the room. 7. The room is on the minimalist side, but was comfortable. The bathroom mirror was impressive, having dim, color, & defog options. 8. Having lost faith in this property, we thought they were only being provided with one set of towels (a hand towel, wash cloth, floor mat). (The next morning, we found that bath & pool towels are in a cabinet under the sink.) 9. The breakfast is provided in two baskets in the lobby, including a packaged waffle & RX Bar. For the travel-weary looking to quickly relax and unwind, this is not for you.
Stayed 1 night in Nov 2024

8/10 Good

Bryce

Stayed 1 night in Oct 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My big complaint was the notification that I was emailed hours before arriving. I was instructed that there was no designated parking for hotel guests. And to not park on behind the hotel or on the west side which is reserved for restaurant customers. Parking there would have you towed. There is no other place to park.
Stayed 1 night in Nov 2024

10/10 Excellent

Alfonso

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time and awesome customer service 10/10
Stayed 1 night in Nov 2024

4/10 Poor

John

Lipstick on a pig
No one at a front desk. you check in online by email. the email that was sent to me was not the right code. Luckily there was a person that answered the phone to send me the right code to get into my room. There is no designated parking on site you have to park off site then walk 10 minutes back to the hotel. I will never stay in this hotel again. I will say the bed was cozy and comfortable.
Stayed 3 nights in Nov 2024

2/10 Terrible

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Phyllis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024