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SpringHill Suites Phoenix North

3.0 star property

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Photo gallery for SpringHill Suites Phoenix North

Exterior
Reception
Premium bedding, desk, blackout drapes, iron/ironing board
43-inch flat-screen TV with cable channels, TV, Netflix
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Rose Mofford Sports Complex
    ‪5 min walk‬
  • Castles N' Coasters
    ‪19 min walk‬
  • Metrocenter
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 406 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 406 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds (Mobility Accessible, Tub)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds (Hearing Accessible)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 406 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites Phoenix North

Hotel in North Mountain
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, SpringHill Suites Phoenix North provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

SpringHill Suites Phoenix North is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (31 inches high)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

SpringHill Suites Phoenix North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay & will return
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Stayed 1 night in Oct 2024

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable Hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

augustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

antonio

Stayed 1 night in Oct 2024

2/10 Terrible

Toryanna

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Awful
Towel shortage and rude front desk girl (Desiree). If your toilet overflows, you must go downstairs to get your own plunger and do it yourself, no maintenance at 4pm on a Thursday. Advertises fresh fruit for breakfast for our vegan friend but had zero fruit or vegan opinions. Cut open foot and no incident report from faulty jacuzzi railing. My blood is on the carpet in the dining area across from the OJ machine. I was refused towels when i went to the pool. Awful experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Jemima

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was home away from home
Stayed 3 nights in Oct 2024

6/10 Okay

Clarence

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No housekeeping
No housekeeping disapointed
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October stay
We stayed 2 days and unfortunately didn’t have our bed made after 1st night or refreshed towels during our stay. Breakfast was good. Location of hotel was close to airport with transportation to airport. Which was important to us.
Stayed 1 night in Oct 2024

10/10 Excellent

Mellisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Hong

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend
Great customer service, clean comfortable, quiet.
Stayed 1 night in Sep 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities
There was a ton of black mold within our room. The property outside was dirty.
Stayed 2 nights in Sep 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a quiet stay. The bed was comfortable and the air conditioner wasn’t noisy. There was a large selection of food at breakfast. We would come here again!
Stayed 1 night in Sep 2024

8/10 Good

Liz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice. Everything was clean. I would definitely stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not returning.
Really needs an update and a good cleaning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mineko

Liked: Cleanliness, staff & service, property conditions & facilities
excellent hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Phillip

Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024