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SpringHill Suites Phoenix North

3.0 star property

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Photo gallery for SpringHill Suites Phoenix North

Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily self-serve breakfast
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Pet friendly
$121
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Place, Castles N' Coasters
    ‪3 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪3 min walk‬
  • Place, Metrocenter
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(7 reviews)
  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.2 out of 10
Very good
(47 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(51 reviews)
  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

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Exterior
Best Western North Phoenix Hotel
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  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 1,006 reviews
Best Western North Phoenix Hotel

About this property

SpringHill Suites Phoenix North

Hotel in North Mountain
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, SpringHill Suites Phoenix North provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

SpringHill Suites Phoenix North is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (31 inches high)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

Reviews

SpringHill Suites Phoenix North Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

Reviews

8/10 Good

Jayson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kinda bad part of town, but had a good stay. Pool was not in service so that was a disappointment
Stayed 2 nights in Jul 2025

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah, Ankeny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff upon check in was amazing… super friendly and helpful. Weird that we had to go to a different hotel for breakfast though
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Stayed 1 night in Aug 2025

10/10 Excellent

Daylin

Stayed 1 night in Aug 2025

6/10 Okay

Kristy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front lobby was dirty. I used the bathroom in the lobby, it was dirty, trash flowing over and no soap either. The carpeting is disgusting in the lobby and hallways. They desperately need a good cleaning. I was nervous to see what the room looked like but was pleasantly surprised. It was clean enough to sleep there one night. The room was cleaner than the rest of the hotel. I hate leaving bad reviews but this place really needs to do some deep cleaning. The staff at the front desk were friendly though.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Sam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast decent. Room inconveniences like tv not working in our two nights. Some lamps also don’t function as well.
Stayed 2 nights in Aug 2025

8/10 Good

Donovan

Stayed 1 night in Aug 2025

8/10 Good

molly

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Jul 2025

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desert landscaping. No area for pets.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice tho a bit older. The front desk staff was friendly and helpful. The breakfast buffet was good. The only negative thing was we had to ask for clean towels.
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Krystal

Stayed 1 night in Jun 2025

6/10 Okay

Veronica

Liked: Cleanliness, staff & service
Need to pay attention to details, like body wash bottle out and ice bucket used and filled with water
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night family stay

Family had a restful stay at this property. Room was very clean, property was quiet at night, they have very professional front desk personnels, convenient location, close enough to places that we planned visiting and most of all affordable rate.
Stayed 2 nights in Jun 2025

4/10 Poor

Angelica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok. There are better options up the street or across the I-17
Stayed 1 night in Apr 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it everything went well
Stayed 1 night in Jul 2025

10/10 Excellent

DOUGLAS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in good condition. Area is ok with some signs of vagrants but I did not encounter any on the property. Overall room was clean but could use some small improvements (ie replace older AC outlets over the work desk with an AC Outlet/60W USB-C combination outlet charger instead). Shower could use a deep cleaning, bit of staining on the bottom of the tub, but otherwise clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Baltazar

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty carpets. Hallways smelled, as did the room. Roaches in room.
Stayed 1 night in Jun 2025

10/10 Excellent

Drew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the staff are awesome.
Stayed 1 night in Jun 2025

10/10 Excellent

Sewa

Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed here for a night visiting for a graduation, front desk receptionist (I think she was the manager) was very sweet and accomodating. Our room was ready before the 4pm check in, only odd thing was the pull out couch bed was broken and there was a off putting smell from the cleaning chemicals they use. Other than that great hospitality and food was decent.
Stayed 1 night in May 2025