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SpringHill Suites Phoenix North

3.0 star property

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Photo gallery for SpringHill Suites Phoenix North

Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily self-serve breakfast
Reception
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Pet friendly
  • Housekeeping
$90
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪3 min walk‬
  • Grand Canyon University
    ‪8 min drive‬
  • Biltmore Fashion Park
    ‪15 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

7.8 out of 10
Good
(6 reviews)
  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.2 out of 10
Very good
(46 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(47 reviews)
  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

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Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, 1,003 reviews
Best Western North Phoenix Hotel

About this property

SpringHill Suites Phoenix North

Hotel in North Mountain
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, SpringHill Suites Phoenix North provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

SpringHill Suites Phoenix North is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (31 inches high)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

SpringHill Suites Phoenix North Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 507 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 112 out of 1005 reviews
Rating 4 - Poor. 71 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks here were real nice. Hotel was clean and great value for the price. Breakfast was hot and good. Clean. The actual area was very quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good, was hoping to see another TV where the pull out bed was, we had to share the TV with the third person...we all had to sit on the bed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jae Hoon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Arcadio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean! Very friendly!! Great Stay!!
Stayed 1 night in Apr 2025

6/10 Okay

Sasha

Traveled with partner
Disliked: Cleanliness, amenities
Room wasn’t cleaned enough when we checked in, didn’t get full cleaning service during our stay.
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Leshael Lemira Velda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Karen

Stayed 1 night in May 2025

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
bathroom you couldn’t even close the door if you wanted to breathe looked it up and it said most likely mold, called the front desk asking if we could move for kids safety he then proceeded to get an attitude and say there was nothing he could do i asked to make a note of what i was saying if anything happened health wise with my kids he laughed and said “now ms.poole” like i was a child, the front desk just wasn’t very polite went downstairs at morning time after deciding that was to much risk when they didn’t even deny that wasnt a possibility ladies up front were abrasive also my husband was just asking if they were bringing out more waffle mix it was out my 3 kids were starving she looked at him and said patience like he was a two year old when he was literally just asking if that was something that gets refilled because it’s not common the hotels we’ve stayed at so we just needed to know to adjust plans, spoke to the manager on site and she did agree to let us leave early to get outta there and get a new hotel by this point
Stayed 2 nights in May 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to where we were going.
Stayed 2 nights in Apr 2025

6/10 Okay

Dorinda

Stayed 2 nights in May 2025

10/10 Excellent

Oteilia, Savannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
clean & updated with pool
Stayed 1 night in Apr 2025

10/10 Excellent

Stacie

Stayed 1 night in Apr 2025

8/10 Good

Hee youn

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I missed the entrance to the hotel, and it was hard to turn around and go back.
Stayed 1 night in Apr 2025

6/10 Okay

Ardean

Traveled with partner
Liked: Staff & service
Big rooms, clean, good breakfast. Sink was slow to drain. Looks like they are updating the hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Patricia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Arlene

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room itself was nice. The staff was nice and the continental breakfast was good. I gave 3 stars for cleanliness because our room smelled strong of sweat and dirty shower drapes.
Stayed 2 nights in Apr 2025

6/10 Okay

Christina

Traveled with family
Disliked: Staff & service
I would like if they would clean more often. Other wise it was ok for the 2 day stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

joseph

Traveled with group
Liked: Amenities, property conditions & facilities
Nice place with good service
Stayed 5 nights in Mar 2025

10/10 Excellent

Santos

Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jenniffer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for a three-night stay but ended up checking out a day early because I simply couldn’t stand another night there. One of the main reasons I chose this place was the advertised continental breakfast, but that turned out to be very misleading. If you don’t get there early, don’t expect to be served anything. I was told “Sorry, it’s done” when I showed up within the breakfast hours, which is unacceptable. No effort to replenish anything or offer alternatives. Overall, disappointing experience. I would not recommend this hotel.
Stayed 4 nights in Apr 2025