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SpringHill Suites Phoenix North

3.0 star property

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Photo gallery for SpringHill Suites Phoenix North

Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Free daily self-serve breakfast
Reception
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Pet friendly
$110
includes taxes & fees
Dec 23 - Dec 24

Explore the area

View in a map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Place, Castles N' Coasters
    ‪3 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪3 min walk‬
  • Place, Metrocenter
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(7 reviews)
  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.2 out of 10
Very good
(47 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(54 reviews)
  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

SpringHill Suites Phoenix North

Hotel in North Mountain
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, SpringHill Suites Phoenix North provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

SpringHill Suites Phoenix North is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (31 inches high)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

Reviews

SpringHill Suites Phoenix North Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 483 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Comfortable stay

The service was great. The hotel is a little run down from age but I would definitely stay there again because the location is very convenient for my business in Phoenix.
Stayed 2 nights in Aug 2025

8/10 Good

Marian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little odd to have to go next door for breakfast. But that would have been okay except for the fact that they basically ran out of food before the breakfast hours were done and quite a few people left with nothing. There was cold cereal but nothing left to toast, no eggs, no hot cereal etc. If they are feeding guests for two hotels then it seems like there should be enough food to accommodate both hotels.
Stayed 3 nights in Aug 2025

6/10 Okay

Dennis

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Ibeys

Stayed 1 night in Aug 2025

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
The carpet on the hallway from the elevator is so filthy and so is the carpet inside our room.
Stayed 1 night in Aug 2025

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access.
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Stayed 4 nights in Aug 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, room comfort

Centrally located complementary breakfast

Centrally located, close to Grand Canyon University. The key cards were difficult at times and we were locked out by the pool for about five minutes. Our toilet ran the whole night and it did not work. Bedding was comfortable, TV worked well, the air conditioning ran well. The morning breakfast was good. It’s nice that they had a mini fridge and microwave in the room. The location is safe. It’s likely rare that we had a broken toilet. Unfortunately there were no other rooms available when I called them at 12 o’clock in the middle of the night.
Stayed 1 night in Aug 2025

6/10 Okay

Leticia

Traveled with family
Liked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a real nice stay. Comfortable, convenient and perfect for the night.
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Stayed 1 night in Jul 2025

8/10 Good

John

Stayed 1 night in Aug 2025

6/10 Okay

Cynthia

Traveled with family
Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Zobeida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Aug 2025

8/10 Good

Jayson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kinda bad part of town, but had a good stay. Pool was not in service so that was a disappointment
Stayed 2 nights in Jul 2025

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah, Ankeny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff upon check in was amazing… super friendly and helpful. Weird that we had to go to a different hotel for breakfast though
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Stayed 1 night in Aug 2025

10/10 Excellent

Daylin

Stayed 1 night in Aug 2025

6/10 Okay

Kristy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front lobby was dirty. I used the bathroom in the lobby, it was dirty, trash flowing over and no soap either. The carpeting is disgusting in the lobby and hallways. They desperately need a good cleaning. I was nervous to see what the room looked like but was pleasantly surprised. It was clean enough to sleep there one night. The room was cleaner than the rest of the hotel. I hate leaving bad reviews but this place really needs to do some deep cleaning. The staff at the front desk were friendly though.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Sam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast decent. Room inconveniences like tv not working in our two nights. Some lamps also don’t function as well.
Stayed 2 nights in Aug 2025