Springhill Suites By Marriott Phoenix Downtown

3.0 star property

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Photo gallery for Springhill Suites By Marriott Phoenix Downtown

Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Property amenity
Free continental breakfast
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

Map
802 E Van Buren St, Phoenix, AZ, 85006
  • Phoenix Convention Center
    ‪5 min walk‬
  • Chase Field
    ‪7 min walk‬
  • PHX Arena
    ‪14 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking

  • 419 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Springhill Suites By Marriott Phoenix Downtown

3-star hotel in Downtown Phoenix
An outdoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Change of towels is available on request.
Springhill Suites By Marriott Phoenix Downtown offers 121 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Springhill Suites By Marriott Phoenix Downtown provides a hot tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. A business center is on site at this 3-star property. A complimentary breakfast is offered. Event facilities measuring 495 square feet (46 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Springhill Suites By Marriott Phoenix Downtown is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 495 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Springhill Suites By Marriott Phoenix Downtown Phoenix
Springhill Suites By Marriott Phoenix Downtown Hotel Phoenix

Springhill Suites By Marriott Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1025 reviews
Rating 8 - Good. 195 out of 1025 reviews
Rating 6 - Okay. 48 out of 1025 reviews
Rating 4 - Poor. 22 out of 1025 reviews
Rating 2 - Terrible. 18 out of 1025 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!’
Stayed 2 nights in Mar 2025

10/10 Excellent

Kanthi A

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 5 nights in Mar 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lucia Gomez

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Friendly staff. Breakfast was nice and hot. Good variety.
Stayed 2 nights in Mar 2025

10/10 Excellent

THERESA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Great stay. Super comfortable, plenty of space for our family of 5, friendly, helpful staff, lots of options for breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marvin

Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, very comfortabke
Stayed 2 nights in Feb 2025

10/10 Excellent

sammie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived it was very busy but the staff handled it perfectly! Super attentive and reassuring that they were doing their best.
Stayed 1 night in Jan 2025

2/10 Terrible

Robin

Stayed 5 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

ROSENDO

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the room until 1:00 pm aproximately and left to a conference. To our surprise the room wasnt cleaned when we came back that night, even though the maids where outside our room when we left. The following day the room was made except for the sofa bed. There were also wet towels left in the shower tub. Great hotel and location with friendly service. Keep up the good work.
Stayed 3 nights in Mar 2025

6/10 Okay

JEANETTE

Business traveler
Disliked: Staff & service, property conditions & facilities

Could be better

The room is pretty nice and looks professional. The tv is very small, the beds get hard depending what side you are on, and the tub is somewhat slippery. The complimentary breakfast could also be better with more options that aren’t made with cheap food (who has Canadian bacon that I’ve seen at the grocery store to make homemade pizza as a breakfast side?!). The sugar and creamer for coffee needs improve as well - neither sweetened your coffee regardless how much you add to it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Excellent customer service.
Stayed 1 night in Feb 2025

8/10 Good

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Nov 2024

4/10 Poor

Versavela, Albuquerque

Traveled with family and small children, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room my daughter, granddaughter and I stayed in was not clean. The food got breakfast was not hot
Stayed 2 nights in Feb 2025

10/10 Excellent

Marisol

Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Aide

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

DeAndre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 3 night stay was very good. Unexpected of how clean the room and hotel overall was.
Stayed 3 nights in Jan 2025

8/10 Good

Louis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Deborah

Stayed 1 night in Jan 2025

10/10 Excellent

R-Kia

….
Stayed 1 night in Jan 2025