Springhill Suites By Marriott Phoenix Downtown

3.0 star property

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Exterior
Lobby
Property amenity
Property amenity
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
802 E Van Buren St, Phoenix, AZ, 85006
  • Heritage Square
    ‪4 min walk‬
  • Children's Museum of Phoenix
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪7 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking

  • 419 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Springhill Suites By Marriott Phoenix Downtown

3-star hotel in Downtown Phoenix
An outdoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Change of towels is available on request.
Springhill Suites By Marriott Phoenix Downtown offers 121 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Springhill Suites By Marriott Phoenix Downtown provides a hot tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. A business center is on site at this 3-star property. A complimentary breakfast is offered. Event facilities measuring 495 square feet (46 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Springhill Suites By Marriott Phoenix Downtown is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 495 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Springhill Suites By Marriott Phoenix Downtown Hotel Phoenix

Springhill Suites By Marriott Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1001 reviews
Rating 8 - Good. 193 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jayasree

Traveled with family and small children
Liked: Cleanliness, staff & service
Easy parking
Stayed 1 night in Nov 2024

8/10 Good

Martin

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

vinay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Tanya

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Very average space, comfortable bed and room, pool out of order was disappointing
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peggy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here! Very high quality and comfortable experience for both adult and kid! Continuing to stay at Marriott at Los Angeles now
Stayed 1 night in Nov 2024

10/10 Excellent

kirk

Stayed 4 nights in Oct 2024

10/10 Excellent

Keld, cape coral

Liked: Property conditions & facilities
Close to downtown and 8 min to airport. Very convenient
Stayed 1 night in Nov 2024

8/10 Good

Tashina

Stayed 1 night in Oct 2024

8/10 Good

Melesio

Liked: Staff & service, amenities
The hotel is ok, just it felt a little unsafe outside, homeless people around
Stayed 2 nights in Oct 2024

10/10 Excellent

Kanthi

Liked: Property conditions & facilities
Great stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Rita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying there
Stayed 2 nights in Nov 2024

8/10 Good

Brian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel/motel in downtown. Short walk away from bars, restaurants and chase field. The hotel is nice. Big rooms and good staff. Surrounding area is sketch at night.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean, staff was very friendly and approachable. Area was very safe for being in downtown area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erlinda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bryce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. Such friendly staff. We arrived late and felt safe as you had to have a room key to unlock the main front doors!
Stayed 1 night in Oct 2024

10/10 Excellent

Rosa

Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, comfortable, good breakfast, very convenient to downtown Phoenix activities
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"The hotel exceeded expectations with exceptionally friendly staff, spotless rooms, and a delicious variety of breakfast options—highly recommended!"
Stayed 1 night in Oct 2024

4/10 Poor

Marcia

Computers are down and they can’t check anybody in. No estimate of time for a fix.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room with comfortable bed. Breakfast was fantastic—way better than I was expecting!
Stayed 3 nights in Oct 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Juana

Stayed 1 night in Jul 2024

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZERO STARS!!
If there was a zero star option I would definitely pick that! This place was broken down and old, which is fine if it’s been kept clean, but no this was not clean at all. Our room had a horrible smell and the bathroom door would not close. It was small and the sheets were not as clean as one would want them to be. The hotel itself was broken down and smelly. The people at the front desk were not accommodating and very rude when asked a general question. The breakfast was not a breakfast at all it was loads of fake eggs and sugar. My husband witnessed the worker in the kitchen chopping the fake eggs right next to the sink that was overflowing with dirty dishes. When he said something she just laughed and said it’s fine. Then we witnessed another worker clean the syrup canisters, waffle form, orange juice machine with a rag, then with the same rag she cleaned tables that people were sitting at. Disgusting!!
Stayed 2 nights in Oct 2024