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Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Property amenity
Exterior
Exterior
Restaurant
Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Gym
  • Laundry
$171
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Place, Phoenix Children's Hospital
    ‪3 min walk‬
  • Place, Biltmore Fashion Park
    ‪4 min drive‬
  • Place, PHX Arena
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

1 bedroom, premium bedding, pillowtop beds, desk

Studio Suite, Kitchen

7.4 out of 10
Good
(3 reviews)
  • 513 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, pillowtop beds, desk

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(29 reviews)
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(24 reviews)
  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

9.8 out of 10
Exceptional
(10 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • 650 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

9.8 out of 10
Exceptional
(39 reviews)
  • 558 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 513 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 513 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 513 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 659 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 559 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 750 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 750 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 559 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 575 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

3-star hotel in Encanto
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Staybridge Suites Phoenix - Biltmore Area by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This business-friendly hotel also offers barbecue grills, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Staybridge Suites Phoenix - Biltmore Area by IHG has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (42 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per week (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 500 out of 738 reviews
Rating 8 - Good. 140 out of 738 reviews
Rating 6 - Okay. 53 out of 738 reviews
Rating 4 - Poor. 21 out of 738 reviews
Rating 2 - Terrible. 24 out of 738 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Our overnight stay was flawless. The staff are friendly and the hotel was immaculate!
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was so nice and clean
Stayed 4 nights in Jul 2025

8/10 Good

Naser

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Cassandra, Peach Springs

Stayed 1 night in Jul 2025

2/10 Terrible

Dorvel

Stayed 2 nights in Jun 2025

10/10 Excellent

yecenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shellie

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall the hotel was clean and well maintained. The surrounding area felt a little sketchy but you felt safe once you walked in. Amenities were exceptional. Will stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood at this property for 1 night. It’s clean, safe and affordable.
Stayed 1 night in Jul 2025

8/10 Good

Grace

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the overall environment of the property, which was safe, quiet, and well-maintained. The ambience was calm and welcoming, creating a comfortable atmosphere that was conducive to rest and focus. The alcohol-free policy further contributed to a sense of peace, and the Wednesday social event was a thoughtful and enjoyable opportunity for interaction. However, one area that could be improved is communication regarding available services. It was not clearly explained that room service needed to be requested in advance, which unfortunately resulted in my room not being serviced during my stay. Additionally, I was unable to access breakfast on any of the four mornings due to early departures for scheduled classes. It would have been helpful if staff had informed me about options for early breakfast or takeaway arrangements. Clearer guidance on these matters would have enhanced the overall experience.
Stayed 4 nights in Jul 2025

10/10 Excellent

Emily

Traveled with family and small children
Liked: Staff & service
Check in was great! Room however had stained seating and a ripped up couch
Stayed 1 night in Jul 2025

10/10 Excellent

Raphael

Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Staff & service
Disliked: Cleanliness
I find dead birds bugs under the sink this morning discussing
Stayed 1 night in Jul 2025

4/10 Poor

Matt

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The room and property were great as always. However, upon arriving, the receptionist was having a really bad day and stressing out. We didn’t get a parking pass, we had to wait and I had to come back down because there were issues with the incidentals. We arrived late and this was just keeping us up longer. Family of 5 with 3 kids. Also, we didn’t receive any room service upon our stay. We stayed 2 nights and added a 3rd night. I love staybridge but the customer service here wasn’t like other locations. I don’t think I’d go to this location again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Raphael

Stayed 1 night in Jul 2025

10/10 Excellent

ISMAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax stay

Everything was provided and our stay was relax. Breakfast was very good and staff were very polite.
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Not much around it. You need to drive to get to any restaurants or shops.
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast options, spacious rooms, parking was easy
Stayed 4 nights in Jun 2025

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospital surgery

It was a very lovely experience. The only thing I would say was that the elevators are dirty inside, and there are spots on the carpet. Otherwise, the front desk gentleman was amazing and the room was good very very noisy as we were on the freeway will not stay on that side again
Stayed 1 night in Jul 2025

6/10 Okay

Vidal

Stayed 2 nights in Jun 2025

10/10 Excellent

Alison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay here again

The staff was over the top friendly and the rooms were spacious
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Traveled with family
Stayed 4 nights in Jun 2025

10/10 Excellent

Christina

Stayed 1 night in Jun 2025

10/10 Excellent

Chad J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price and convenience.
Stayed 4 nights in Jun 2025