Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Property amenity
Exterior
Exterior
Room amenity
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym
  • 24/7 front desk
  • Pool
  • Laundry
$128
includes taxes & fees
Aug 23 - Aug 24

Explore the area

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2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Phoenix Children's Hospital
    ‪3 min walk‬
  • Biltmore Fashion Park
    ‪4 min drive‬
  • PHX Arena
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 559 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 750 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 750 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 513 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 513 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 659 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, Kitchen

7.4 out of 10
Good
(3 reviews)
  • 513 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(29 reviews)
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

9.2 out of 10
Wonderful
(15 reviews)
  • 650 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(24 reviews)
  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

9.8 out of 10
Exceptional
(8 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 513 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Kitchen

9.8 out of 10
Exceptional
(34 reviews)
  • 558 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 559 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 575 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

3-star hotel in Encanto
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Staybridge Suites Phoenix - Biltmore Area by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This business-friendly hotel also offers barbecue grills, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Staybridge Suites Phoenix - Biltmore Area by IHG has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

Bosnian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (42 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per week (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 459 out of 683 reviews
Rating 8 - Good. 132 out of 683 reviews
Rating 6 - Okay. 48 out of 683 reviews
Rating 4 - Poor. 21 out of 683 reviews
Rating 2 - Terrible. 23 out of 683 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Wonderful place. Really clean, great accommodations and really nice staff.
Stayed 1 night in May 2025

8/10 Good

Olivia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 3 nights in May 2025

6/10 Okay

Andrea

Liked: Cleanliness, property conditions & facilities

Staybridge suites Phoenix

Our flight was significantly delayed and I called the hotel the afternoon of check in to say I knew we wouldn't be able to check in before 1 a.m. and in fact ended up being after 2 in the morning. The person I spoke to assured me they would tell the night desk manager so the reservation wouldn't be considered a no show. But when we arrived the front door was locked and the night desk clerk seemed irritated and said essentially it was a no show. He did give us a room but said we had to wait for him to finish a night audit when all we wanted was to sleep. The beds were comfortable but the couch bed not at all! Also I reserved the room for 5 people. There was no bedding or pillows in the room to make up the couch. Also only 2 bath towels in the bathroom. We went to the desk to request all the above and he gave us a sheet and blanket they were out of bath towels. Honestly since we came so late I can't comment on amenities like pool or gym or anything. We left in the morning to go on to Tucson so was an exceedingly short stay for not even a whole night
Stayed 1 night in May 2025

6/10 Okay

Marcella

Stayed 5 nights in May 2025

2/10 Terrible

Karla

Stayed 3 nights in May 2025

10/10 Excellent

Veronica

Traveled with family and small children
Liked: Amenities
Clean room, good breakfast and nice staff
Stayed 2 nights in Apr 2025

10/10 Excellent

morgan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Leanne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, safe and quiet. Staff is aleays friendly and helpful. Breakfast is delicious!
Stayed 1 night in May 2025

8/10 Good

Emily

Stayed 1 night in Apr 2025

8/10 Good

satpreet s

Liked: Staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy, great beds and linens, clean bathroom and kitchen! Quiet room. Breakfast was luke warm. Felt the need to wash dishes before using them. The pool was small and the hot tub dank. Staff was cheerful and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Lorrie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every person that we had contact with that works for this hotel was extremely friendly. The breakfast area was immaculate. Food was great and staff kept everything filled and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice! Would book again!!

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Business traveler

It was just okay.

I didn’t get the same room I reserved. I got a one room I’m supposed to get a suite a bedroom with 2 beds, a separate living space but nope it was not the correct room.
Stayed 2 nights in Apr 2025

4/10 Poor

Lizbeth

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Merilyn

Liked: Staff & service, property conditions & facilities
Worst part was the poor quality of food offered
Stayed 6 nights in Mar 2025

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two separate bedrooms was amazing for our stay. Breakfast was nice each morning.
Stayed 5 nights in Apr 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Close to Abrazo heart hospital. Made sure we were comfortable in our room. The food in the dining area needs to be fresher. And kept fresh and warm.
Stayed 2 nights in Apr 2025

10/10 Excellent

ISMAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Quiet

We stayed for the night as our son had an appt very early at the Phoenix Children Hospital. The room was clean and had everything we needed. The following morning we had breakfast and it was good. They had variety of food to choose.
Stayed 1 night in Apr 2025

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025