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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Outdoor pool
Exterior
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
$89
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(85 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(274 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel in Downtown Phoenix
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a TV in a common area, RV/bus/truck parking, and multilingual staff assistance are onsite.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

SureStay Hotel by Best Western Phoenix Airport has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Reviews

SureStay Hotel by Best Western Phoenix Airport Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 768 out of 1401 reviews
Rating 8 - Good. 353 out of 1401 reviews
Rating 6 - Okay. 140 out of 1401 reviews
Rating 4 - Poor. 53 out of 1401 reviews
Rating 2 - Terrible. 87 out of 1401 reviews

Reviews

10/10 Excellent

Larenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean quiet
Stayed 4 nights in Aug 2025

8/10 Good

Andrew J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the airport when you need a place to stay when you have a flight cancellation
Stayed 1 night in Sep 2025

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met a nice man at the front desk. Was going to stay a second time but they raised the rates on Expedia so it is now unaffordable. Too bad. I was going to book for 10 days at 60 dollars a night. It’s surprising the rates were raised out of most people’s price range
Stayed 3 nights in Aug 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent value for the cost
Stayed 1 night in Sep 2025

10/10 Excellent

Gerrit

Stayed 3 nights in Aug 2025

10/10 Excellent

Judit

Stayed 1 night in Aug 2025

10/10 Excellent

Lucy R., Warner Robins

Stayed 1 night in Sep 2025

2/10 Terrible

Lovina

Traveled with partner
Liked: Staff & service
I was unable to stay because I was not flying out of SKY HARBOR.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Okay
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and free shuttle.
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It is really nice and the quality of beddings and towels are top notch
Stayed 1 night in Jul 2025

10/10 Excellent

Ezedeen

Stayed 1 night in Aug 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

WENDY, eden prairie

Liked: Cleanliness, staff & service, property conditions & facilities
You know- the neighborhood looks a little rough but the staff was great the room was good and everything was lovely!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nasrin

Traveled with family
Liked: Amenities
Great value for an airport hotel. The staff was great, quiet during the night, felt safe. The room was very clean and well stocked.
Stayed 1 night in Aug 2025

4/10 Poor

johnny

Business traveler, Traveled with family
Disliked: Staff & service, amenities
The breakfest was relly bad.
Stayed 1 night in Aug 2025

2/10 Terrible

Sergio

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
They kicked me out because they said i was smoking in the room. I never smoked in a roomand when i do smoke i know to go outside. I only stayed for one night and he wouldn't give my money back. Terrible staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Torrian

Stayed 5 nights in Aug 2025

8/10 Good

Lovelyn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly and helpful
Stayed 4 nights in Aug 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

It was fine for a quick trip while we were headed to the airport. The coffee maker in our room didn’t work, or we couldn’t figure it out. It was clean. My husband slept great.
Stayed 1 night in Aug 2025

10/10 Excellent

si donna

Liked: Amenities, property conditions & facilities
Room was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Tesla

Stayed 1 night in Aug 2025

10/10 Excellent

Gustavo De

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Clean
Stayed 1 night in Aug 2025