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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Exterior
Free daily continental breakfast
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Celebrity Theater
    ‪5 min walk‬
  • Phoenix Convention Center
    ‪5 min drive‬
  • Chase Field
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(225 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.1 out of 5, Very Good, (2517)
$76 nightly
The price is $76 total
includes taxes & fees
Country Inn & Suites by Radisson, Phoenix Airport, AZ

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel in Downtown Phoenix
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a picnic area, a TV in a common area, and RV/bus/truck parking are onsite.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

SureStay Hotel by Best Western Phoenix Airport has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 400 out of 752 reviews
Rating 8 - Good. 202 out of 752 reviews
Rating 6 - Okay. 78 out of 752 reviews
Rating 4 - Poor. 28 out of 752 reviews
Rating 2 - Terrible. 44 out of 752 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Randall

Stayed 1 night in Apr 2025

8/10 Good

Brenda

Stayed 1 night in Apr 2025

6/10 Okay

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service
The room was satisfactory and cleaned well one of the lights and outlets didn't work. The pool was good sized and heated.. could use a few more umbrellas for shade and larger pool towels. Overall an ok experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Stayed 1 night in Apr 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WONDERFUL!!!

It was excellent! I've been traveling to Phoenix a couple of times a month to watch comedy shows, and most of the economical places I've stayed have been TERRIBLE. I selected this hotel because it was close to the Celebrity Theater where I was going to a show and it was a good price. Based on recent hotel experiences, I wasn't hopeful, but I was PLEASANTLY SURPRISED!!! The staff in the lobby was wonderful. The room was clean with stylish, modern styled furniture and a really nice bathroom. The mattress was even comfortable!
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my interactions with staff - you could tell they were proud of their facility as they should be
Stayed 1 night in Apr 2025

10/10 Excellent

Alvaro, Guatemala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great renovated hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Nadia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Henry

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

kenson

Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for traveling to and from Sky Harbor

Great clean and close place to stay near the airport. The shuttle goes to and from also.
Stayed 1 night in Apr 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Easy stay for a layover at the airport. The room was clean & modern, I was impressed. Make sure you get to the lobby at the time they tell you to because the shuttle was every hour and I thought it was every 20 minutes. The shuttle was a great feature though and I was happy with my stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Terence

Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean room with comfy king bed. Shower was great- good water pressure and had nice shampoo and conditioner products. Only stayed one night but would definitely consider staying again due to airport shuttle and proximity to low cost car rental spot. Continental breakfast nice to have and included some gluten free options - yogurt, fruit toppings, nuts, and bananas. Dinner/Restaurant options weren’t plentiful, so we drove to a favorite spot and easy access to major roads made the trip out easy.
Stayed 1 night in Apr 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place second ti r I stayed there
Stayed 1 night in Apr 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked our room well in advance before flying out to phoenix. One hour before our flight, while we were going through security, I received and EMAIL not a phone call, that our reservation had been canceled due to card issues. Of course once we were at our gate I checked my emails and called immediately. They wouldn’t resolve the issue and no longer had our room or any room for us to book causing us to scramble last minute to find a place to stay once we landed of course costing us way more than what we had intended. Wonderful way to start our vacation.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms were clean but construction and renovation was in progress. Office relocated to a guest room and parking areas torn up as well. Functioning to stay open. Beds are comfortable and rooms have been modernized. Lots of nicer choices in the area. Beach area closed as well but you can see the lake.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Gig Harbor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

WALTER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Charles

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Door key would not work had to leave my bag in the room
Stayed 1 night in Apr 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for early am flights.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very lighted outside easy reservation
Stayed 1 night in Apr 2025

8/10 Good

Carole, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and tidy. Was an older “motel” and not in a great area. The front staff while not super friendly were very efficient. For the money, I would say it is a good deal and probably would stay again.
Stayed 1 night in Apr 2025