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Downtown Phoenix Hotel

2.5 star property

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Photo gallery for Downtown Phoenix Hotel

Two single beds with matching headboards and patterned pillows, a decorative wall panel, and a bedside table with a lamp.
Welcome to our reception area, featuring a stylish desk and comfortable seating, with a beautiful view of the street outside.
Convenient laundry facilities offer two front-loading washing machines with digital displays.
Relax in a shaded patio with comfortable seating and city views.
Enjoy convenient access to a variety of beverages and easy access to different levels via the adjacent staircase.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk
  • Free WiFi
$84
includes taxes & fees
Aug 11 - Aug 12

Explore the area

View in a map
424 W Van Buren St, Phoenix, AZ, 85003
  • The Van Buren
    ‪2 min walk‬
  • Phoenix Convention Center
    ‪12 min walk‬
  • Chase Field
    ‪17 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for One King Bed, Non-Smoking Accessible, Walking Shower

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

One King Bed, Non-Smoking Accessible, Walking Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed Non-Smoking

Bathroom features a large mirror, sink with single faucet, and towel rack with neatly folded towels.

1 Queen Bed Non-Smoking

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Queen Bed Non-Smoking

Comfortable room with a large bed, two additional beds, and a desk area.

2 Queen Bed Non-Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed Non-Smoking

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

One King Bed Non-Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Non-Smoking Accessible Walk-In Shower

Comfortable room with a large bed, two additional beds, and a desk area.

2 Queen Beds, Non-Smoking Accessible Walk-In Shower

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Welcome to our reception area, featuring a stylish counter, a mirror, and a display of brochures.

Central Phoenix Hotel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
3.8 out of 5, Good, (1004)
$79 nightly
The price is $79 total
includes taxes & fees
Central Phoenix Hotel

About this property

Downtown Phoenix Hotel

Hotel in Downtown Phoenix
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front-desk safe, and a vending machine are onsite.
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and hair dryers. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Downtown Phoenix Hotel features a vending machine, a garden, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers express check-out and a front-desk safe. Onsite self parking is complimentary.

Downtown Phoenix Hotel is a smoke-free property.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 350 out of 1008 reviews
Rating 8 - Good. 386 out of 1008 reviews
Rating 6 - Okay. 176 out of 1008 reviews
Rating 4 - Poor. 47 out of 1008 reviews
Rating 2 - Terrible. 49 out of 1008 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Stayed 1 night in May 2025

6/10 Okay

Nancy

Liked: Staff & service
Near venue for concert. Property managers very helpful. Not safe to walk alone after dark. Room clean and well maintained.
Stayed 1 night in May 2025

10/10 Excellent

Sita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet , and safe
Stayed 1 night in May 2025

6/10 Okay

Andres

Liked: Cleanliness
Stayed 5 nights in Apr 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Kevin at the from desk was very friendly and courtesy. A/C was a bit noisy, but ok. Room was clean and fresh. Great location for the baseball game and eateries. We are returning again next month for over another overnight stay.
Stayed 1 night in May 2025

6/10 Okay

April

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property wad convenient, the staff were kind but the surroundings were incredibly unsafe and would not stay here again. Reminds you of a motel 6.
Stayed 1 night in May 2025

10/10 Excellent

Katie

Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Surprised

The people who run this property go out of their way to make you feel comfortable. They are kind, helpful and have a great sense of humor. Parking is included in your stay and is on the property rather than having to parking in a parking structure near where you are staying. The beds and pillows are comfortable. They supply your room with multiple towels-which is always a plus. You are within a 15 minute walk from so many restaurants and bars. I walked to the PHX Arena for a concert and enjoyed dinner at a local restaurant. I will definitely return to this property.
Stayed 1 night in May 2025

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay very clean and the couple who run it are great.
Stayed 1 night in May 2025

8/10 Good

Marla

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Check in was great, the gentleman that was in the front office was very friendly and helpful with suggestions on places to go and how to get there. Hotel is located in the edge of downtown Phoenix and seemed a little sketchy to walk around the area after dark. No disp was provided in the room.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy comfortable 😌

Mr. And Mrs. Patel were amazing period from check-in. I was greeted with a warm smile as I was bringing in my luggage. I dropped something. Mr. Patel, I quickly came over and grabbed it for me and assisted me period the room was clean. The towels were plentiful. It was just a great stay period I would highly recommend And we'll be back again
Stayed 1 night in May 2025

2/10 Terrible

Shelby

Stayed 1 night in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service
Location was great
Stayed 1 night in May 2025

10/10 Excellent

Beth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You never know what you will get when you go with a non-chain hotel. We were very impressed with the room and the service. The beds were comfortable and the rooms were clean. Walking distance to the convention center and Chase Field. The staff was very helpful with answering questions and giving suggestions for area restaurants and things to do while in Phoenix.
Stayed 4 nights in Apr 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked the room because we were going to the show across the street at the van buren. It is a busy downtown location. The room was very clean. I thought the room was cute. Had a good sleep. Easy access to I-10 and off we went.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Diane Marie

Traveled with family
Disliked: Property conditions & facilities
not a great experience, very noisy, neighborhood not the safest..
Stayed 4 nights in Apr 2025

6/10 Okay

Cassandra

Traveled with partner
Liked: Staff & service
I liked the modern art and clean room in the middle of downtown.
Stayed 1 night in Apr 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Stay is fine. Hotel does its best to accommodate. Staff is friendly. Great location. That’s the biggest selling point.
Stayed 2 nights in Apr 2025

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I attended a show at a nearby venue. The hotel was conveniently located close enough for us to walk to and from. The room was cute and clean; however, upon returning from our show later in the evening, throughout the late night - early morning hours, other patrons were screaming, slamming doors, and overall, very rude. My daughter and I were woken up several times before 6am. I would pay more to ensure a quieter experience.
Stayed 1 night in Apr 2025

4/10 Poor

Ava

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Florentina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall very pleasant stay

Stayed 1 night in Apr 2025

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025