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Downtown Phoenix Hotel

2.5 star property

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Photo gallery for Downtown Phoenix Hotel

1 bedroom, desk, laptop workspace, iron/ironing board
Laundry
Lobby
Vending machine
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
424 W Van Buren St, Phoenix, AZ, 85003
  • The Van Buren
    ‪2 min walk‬
  • Phoenix Convention Center
    ‪12 min walk‬
  • Chase Field
    ‪17 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for One King Bed, Non-Smoking Accessible, Walking Shower

1 bedroom, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking Accessible, Walking Shower

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed Non-Smoking

Shower, hair dryer, towels, soap

1 Queen Bed Non-Smoking

7.6 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Queen Bed Non-Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

2 Queen Bed Non-Smoking

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed Non-Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

One King Bed Non-Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Non-Smoking Accessible Walk-In Shower

1 bedroom, desk, laptop workspace, iron/ironing board

2 Queen Beds, Non-Smoking Accessible Walk-In Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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Reception

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  • Free WiFi
  • Air conditioning
  • Laundry
3.8 out of 5, Good, (1002)
$78 nightly
The price is $78 total
includes taxes & fees
Central Phoenix Hotel

About this property

Downtown Phoenix Hotel

Hotel in Downtown Phoenix
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front-desk safe, and a vending machine are onsite.
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and hair dryers. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Downtown Phoenix Hotel features a vending machine, a garden, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers express check-out and a front-desk safe. Onsite self parking is complimentary.

Downtown Phoenix Hotel is a smoke-free property.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 321 out of 1000 reviews
Rating 8 - Good. 398 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is indoors. That is mostly all that I need. It is two blocks from the federal courthouse, which is where I work when I am in Phoenix. It is right on Van Buren and the walls are thin, so if you've never been in a big city before, it might not be your cup of tea. Zippy's, Cibo, Vin and maybe even Taco Boys are all within walking distance depending on your tolerance for walking. Taco Boys is a bit of a walk, but they are grilling over a wood fire so it is worth the trip. The bed, shower, toilet, refrigerator, microwave and wifi all work. If your needs are more upscale than that, there are plenty of places that are happy to charge you more.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

No complaints

The property was close to a lot of downtown businesses and very clean. Me and my friend enjoyed our stay. The bed was amazing to sleep on.
Stayed 1 night in Mar 2025

10/10 Excellent

katherine

Stayed 1 night in Mar 2025

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Would not recommend this hotel for those with a young family. Hotel is located in a questionable area with bars on the windows. Floors were extremely dirty; immediately after showering, quick walk around the room and bottom of feet were covered. Looks like the hotel was redone but cheapy done at best.
Stayed 1 night in Mar 2025

8/10 Good

Glenda L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was close to the airport and freeways. Several places to eat in the area.
Stayed 2 nights in Mar 2025

2/10 Terrible

Diana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean safe property. No issues all were friendly helpful. We will stay again.
Stayed 1 night in Mar 2025

8/10 Good

Krystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service. Nice remodel.

Old hotel but the room was nicely remodeled and outside was clean. Service was great. No ice machine. The bed was comfy but the sheets were rough. Our room had a water leak in front of the sink at one point. The floor was damaged and when stepped on it would sink in. It can get loud being on a busy street with sirens and cars.
Stayed 2 nights in Mar 2025

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Van Buren delight!

This hotel is so convenient, directly across the street from the Van Buren theater. We parked our car in their lot and walked everywhere. The room is large, with a fridge, microwave, coffeepot and comfortable beds. It seems to be a property going under some upgrades and I wish them the best of luck. I will definitely stay here again.
Stayed 1 night in Mar 2025

2/10 Terrible

Carmelo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel (really MOTEL) looked nothing like the picture online. When i showed the picture to the manager he said that they have not "updated" the pics. uponb cliser look it became clear that the pics of the pool area were completly CGI - what a farce! i stayed one night with all the LOUND NOISE FROM THE BAR ACROSS THE STREET AND THE PAPER THIN WALLS WHEN THE OTHER GUESTS ARRIVED BACK to their room. I got zero sleep and check out the next day
Stayed 2 nights in Feb 2025

2/10 Terrible

Amy

Stayed 1 night in Mar 2025

8/10 Good

Stephen

Amenities of the property are commensurate with the price, but the cleanliness, along with the courtesy, and helpfulness of the staff, is five star. The location is excellent for attending any downtown event. Parking is easy and free.
Stayed 1 night in Mar 2025

8/10 Good

Sequoia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property very quiet
Stayed 1 night in Mar 2025

2/10 Terrible

Candrah

Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Stayed 3 nights in Feb 2025

2/10 Terrible

Brett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very unique, the staff were so nice and helpful. Will stay there again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Last resort stay

Location is convenient but horrible for rest. The hotel is across from nightlife that spills into the streets, It is like you are in the club when you're exhausted for sleep. It was a sold out weekend so the office wasn't able to move our room to the back. The ice machine broken, the shower is remodeled but horribly and water gets everywhere. Parking is available but very tight and limited. If you are in desperate need for a one night stay it is DECENT, however rest is rough and the amenities are slim to none.
Stayed 2 nights in Mar 2025

6/10 Okay

Barbara

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a good place to come if you’re on a budget and don’t mind having the extras. There were no chairs or places to store clothing. The beds sit up high and no chairs to sit on to help get ready for us with short legs , had to sit on toilet seat. Towels were stained. Toilet leaked water. Hard to park when they are at full capacity. They are super friendly and the cleaning ladies do a good job. Just your basic if you’re looking on a budget.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thankful

Manager very accommodating with my request for security. Prescription sunglasses fell out of my bag in the room. Realized sunglasses missing five days after my stay. Manager had them at the front desk. It was wonderful!
Stayed 1 night in Feb 2025

10/10 Excellent

Cooper

Stayed 1 night in Mar 2025

8/10 Good

jana

Liked: Cleanliness, staff & service

Not bad for a under $100 per night motel

This is a good hotel for a one-night stay -- especially for those attending a concert at one of the nearby DT Phoenix venues. But I would not recommend this motel for a long stay because the amenities are minimal, the neighborhood is shady at night and it's noisy.
Stayed 1 night in Mar 2025