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The Clarendon Hotel & Spa, BW Signature Collection

3.5 star property

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Photo gallery for The Clarendon Hotel & Spa, BW Signature Collection

Restaurant
Front of property - evening/night
Restaurant
Terrace/patio
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
$126
includes taxes & fees
Dec 24 - Dec 25

Explore the area

View in a map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Place, Saint Joseph's Hospital and Medical Center
    ‪10 min walk‬
  • Place, Barrow Neurological Institute
    ‪17 min walk‬
  • Place, Encanto Park
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room) | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, 2 Queen Beds, Non Smoking (Living Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Clarendon Hotel & Spa, BW Signature Collection

3.5-star hotel in Encanto
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a hot tub are onsite. Change of towels is available on request.
The Clarendon Hotel & Spa, BW Signature Collection offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Lazy Bee. Services include massages. The spa is open daily.
In addition to a full-service spa, The Clarendon Hotel & Spa, BW Signature Collection features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers a 24-hour fitness center, spa services, and a terrace. Complimentary self parking is available on site, along with a car charging station.

The Clarendon Hotel & Spa, BW Signature Collection is a smoke-free property.

AZLIN At The Clarendon - Onsite cocktail bar.
AZLIN At The Clarendon - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • AZLIN At The Clarendon
  • AZLIN At The Clarendon

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 39.58 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Breakfast
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel & Spa, BW Signature Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 106 out of 270 reviews
Rating 8 - Good. 39 out of 270 reviews
Rating 6 - Okay. 58 out of 270 reviews
Rating 4 - Poor. 33 out of 270 reviews
Rating 2 - Terrible. 34 out of 270 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Quynh

Traveled with family
Disliked: Property conditions & facilities
His older than expected not much of a brand and breakfast. Just some coffee muffins and fruit with milk and cereal.
Stayed 3 nights in Sep 2025

2/10 Terrible

Oliver

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst hotel I’ve ever stayed at. Old and dirty. I would never stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2025

10/10 Excellent

Mallory

Stayed 1 night in Sep 2025

6/10 Okay

Bryan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms are in poor maintenance conditions. Restaurant was closed for summer making it not convenient.
Stayed 1 night in Sep 2025

4/10 Poor

Marisa

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not stay again

Floor of room was filthy, AC unit was extremely Loud, small room fridge was dirty and had someone else’s old open soda cans in it and had spilled.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the adult only and the overall design of the hotel was great and super comfy bed. Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Luther

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Grande

Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Stayed 1 night in Sep 2025

6/10 Okay

Sevag

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Miguel

Disliked: Amenities, property conditions & facilities
Upon check-in, I was informed that the restaurant and bar were closed for the summer, which really took away from the overall experience. My room was very basic, with several issues — the nightstand lights flickered, and the bathroom vanity light didn’t work at all. To make matters worse, housekeeping knocked on my door at 10 a.m., pressuring me to leave even though checkout wasn’t until 11 a.m.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jaychelle

Traveled with group
Liked: Cleanliness
Great enjoy stay a mirror near the desk would be great other then that I would come back
Stayed 1 night in Sep 2025

6/10 Okay

Mark, Half Moon Bay

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was lovely. The area was a bit sketchy. The room was clean but had issue like lights not working and no blackout curtains so streetlights and other lights lit the room timely all night. There was clearly an attempt to modernize the room but fell a little short. For a simple place to sleep, it fit the bill.
Stayed 1 night in Sep 2025

8/10 Good

Epenesa

Stayed 1 night in Sep 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic retro feel, Steph was wonderful. The only issue is there were no food services - restaurant and rooftop bar were closed for the summer. It would have been good to know that prior to booking - pook space at night was especially enjoyable
Stayed 1 night in Aug 2025

10/10 Excellent

Abhichandra, Milpitas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good
Stayed 1 night in Aug 2025

10/10 Excellent

Benai

Stayed 1 night in Sep 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great but its not the same vibe as before. I used to stay here and enjoy the rooftop entertainment, the restauran and also the pool was a great vibe. Sometimes they would hv fun pool parties and it was great for staycation. This time everything was close, it was just like any ordinary hotel. I guess I was expecting to hv the same experience, but was informed that now its under new owner, new management.
Stayed 1 night in Aug 2025