The Clarendon Hotel and Spa

3.5 star property

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Photo gallery for The Clarendon Hotel and Spa

Exterior
1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds
Lounge
View from property
Outdoor pool, cabanas (surcharge), sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Spa

Explore the area

Map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Phoenix Convention Center
    ‪7 min drive‬
  • Footprint Center
    ‪7 min drive‬
  • Chase Field
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room w/roll in shower

  • Sleeps 2
  • 1 King Bed

King Suite

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room w/ Poolside View

  • Sleeps 2
  • 1 King Bed

2 Queen Suite

  • Sleeps 4
  • 2 Queen Beds

Deluxe 2 Queen Room w/ Poolside View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Clarendon Hotel and Spa

3.5-star hotel in Encanto
An outdoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
The Clarendon Hotel and Spa offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch Smart televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to an outdoor pool, The Clarendon Hotel and Spa provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 3.5-star property. This Phoenix hotel also offers spa services, a terrace, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

The Clarendon Hotel and Spa is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 4 floors
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel and Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 402 out of 1003 reviews
Rating 8 - Good. 191 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 116 out of 1003 reviews
Rating 2 - Terrible. 133 out of 1003 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Staff & service
Noticed effort to improve property. Lacked suitable lighting in room and bathroom. No hair dryer, very limited view from room. Lobby not inviting, breakfast food and eating area very substandard.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Great bed. Friendly efficient staff. First rate pool and jacuzzi No longer adult only. Change your website.
Stayed 3 nights in Feb 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Clarendon Hotel was a pleasant place to stay. The staff was helpful and accommodating. The hotel has a GEM of a restaurant, The Azlin! We enjoyed a memorable dinner of flavorful food, then had a nice soak in the sizeable hot tub. The only problem we had was the toilet in our room had a wonky flusher. We resorted to removing the lid and flushing it by lifting the rubber flapper. Other than that, we enjoyed our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Shawnese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Stayed 2 nights in Feb 2025

10/10 Excellent

XIAO YUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Stayed 2 nights in Feb 2025

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities

You get what you pay for…

Our AC didn’t work, the toilet ran all night, and the mini fridge was so loud that we had to unplug it. The bath tub looked so FILTHY that I didn’t even want to shower. Every day the lobby smelled liked something new - from eggs, to cologne, to mildew.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sondi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Edythe

Liked: Cleanliness, staff & service
Overall, it was a nice stay. Hot tub was lovely. However, we did not have hot water our first day. They had been working on it the day we checked in, but there was not any hot water the next morning. I advised the front desk staff and he looked into and the hot water was repaired.
Stayed 2 nights in Feb 2025

6/10 Okay

Joshua

Traveled with family and small children
Hotel is in a good area if you have love ones in the hospital. Price was affordable. Down side is minor work needs to be done with the rooms which include holes in the wall with plumbing showing and some cracks in the bathroom. Stains on the furniture.
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Business traveler
Liked: Staff & service, property conditions & facilities
The property is pretty retro, and dated, which is great if you’re in that kind of thing… However, the food at the restaurant is excellent and there is a particular bartender that is a genius! Absolute mixologist! His name is Obsidian and I strongly recommend his espresso martinis!!! Great staff!
Stayed 1 night in Feb 2025

6/10 Okay

sal

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Area isn't great. Previously a cannabis friendly place, so the rooms have a lingering smoke odor. Furnishings are worn with tears and some with paint chipping off. Fixtures were pulling away from the bases, the water pressure was quite weak and the water got just warm enough to not be considered cold. One of the staff members was friendly and helpful, two seemed disinterested being of assistance and like we were putting them out. The place gives the impression of a motel revamped years ago to appeal to a hipster crowd, and may have had its hay day. But that time has passed. There are better, cleaner, more modern options nearby for similar prices. Don't be disappointed by this place like we were.
Stayed 1 night in Feb 2025

10/10 Excellent

Kayci

Stayed 2 nights in Feb 2025

10/10 Excellent

Kingsley

Business traveler
Liked: Amenities, property conditions & facilities
Best hot tub. Great gum
Stayed 1 night in Feb 2025

4/10 Poor

Daniel R

Stayed 2 nights in Feb 2025

2/10 Terrible

douglas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

William

Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Staff & service, amenities
Stayed 3 nights in Feb 2025

6/10 Okay

Pierre R

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The need to reno the bathtub and paint
Stayed 2 nights in Feb 2025

2/10 Terrible

Julie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

John

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

This place is awful. No hot water. No lighting. Room was on the alley where arguments and dog fighting in the middle of the night. Bathroom not clean.
Stayed 1 night in Jan 2025

6/10 Okay

Elisa

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025