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The Clarendon Hotel and Spa

3.5 star property

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Photo gallery for The Clarendon Hotel and Spa

Exterior
Bar (on property)
Outdoor pool, cabanas (surcharge), sun loungers
Lounge
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Bar
  • Hot Tub
  • Parking available
$283
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Phoenix Convention Center
    ‪7 min drive‬
  • Chase Field
    ‪7 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe King Room

7.6 out of 10
Good
(104 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room w/roll in shower

Deluxe King Room w/roll in shower | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe King Room w/roll in shower

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

King Suite

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2 Queen Room

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe 2 Queen Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room w/ Poolside View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe King Room w/ Poolside View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Suite

2 Queen Suite | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

2 Queen Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Room w/ Poolside View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe 2 Queen Room w/ Poolside View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Clarendon Hotel and Spa

3.5-star hotel in Encanto
An outdoor pool, a 24-hour fitness center, and a poolside bar are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and concierge services. Change of towels is available on request.
The Clarendon Hotel and Spa offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch Smart televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, The Clarendon Hotel and Spa provides a hot tub and a 24-hour fitness center. A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Phoenix hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

The Clarendon Hotel and Spa is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 4 floors
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel and Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 414 out of 1013 reviews
Rating 8 - Good. 189 out of 1013 reviews
Rating 6 - Okay. 173 out of 1013 reviews
Rating 4 - Poor. 108 out of 1013 reviews
Rating 2 - Terrible. 129 out of 1013 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kingsley

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Gym and hot tub are awesome
Stayed 1 night in May 2025

8/10 Good

Gabriel

Stayed 2 nights in May 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Is the good place for vacation
Stayed 2 nights in May 2025

8/10 Good

Lisa, SAN TAN VALLEY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would rate this hotel as a three-star, not a four-star. I love the fact that the walls were cement and therefore kept out sound. We didn't have to worry about being woken up by people shuffling up and down the hallways. But, the bathroom lighting was way too dim, the sink sprayed slightly outward, getting my pants wet. We ended up putting a rag in the sink and that actually helped. I expected more for breakfast being that this was a four-star hotel. Nothing but instant hot cereal, cheap muffins, and a few apples and oranges along with an instant coffee machine. The room was clean, and the bed was comfortable overall. The pool area was really nice. Would have been nice to have an ice maker on each floor. The ice is downstairs in the pool area, so if you are staying on one of the upper floors, It is pretty inconvenient. The staff were really nice and helpful and the restaurant was really delicious. Definitely recommend that. Our card entry to our room quit working 30 minutes before we had to check out. The spa only books for individuals, so if you wanted to have a couple's spa that will not work. Just important to keep in mind the good with the bad here.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The staff was great like always
Stayed 1 night in May 2025

2/10 Terrible

Natasia

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Won’t go back

The staff is very friendly and welcoming. Our issues started with the room. There was no remote for the tv, the shower curtain had multiple stains on it from who knows what, outlet cover in bathroom was broken, the lamp shade cracked and ripping. The room did not feel clean fully. Our shower ran out of hot water and the bathroom sink faucet pressure was low and didn’t spray correctly. The pool area is nice but there are cracks and missing concrete on the sides of pool. I was recently advised this hotel went under renovation but the nicest part of it is the hotel. Overall a very disappointing experience and I’m not sure how they get away charging $100 for incidentals when they can’t provide fully working, not broken or missing objects in the room.
Stayed 1 night in May 2025

2/10 Terrible

kristen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were disgusting, bed was filthy, furniture old, the shower curtain was dirty and sour smelling, HAD COCKROACHES. Behind the bed and in corners dirty with crumbs and dirt. Rooms smelled like smoke and weed. Had to wash all contents of my suitcase even got home. A terrible stay.
Stayed 2 nights in May 2025

10/10 Excellent

Monipak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short but nice

We could’ve stayed longer, but I had to check out early. Great room enjoyed the pool.
Stayed 1 night in May 2025

6/10 Okay

Linda Jo

Disliked: Cleanliness, property conditions & facilities, room comfort

A room with a view.

The physical condition is worn, cheaply done. I have stayed in very old hotels that were very well preserved, delightfully decorated and maintained. This was done on the CHEAP. I asked for an ADA room, it was bare bones. I needed help with my luggage, the clerk was no bellman, nor rack to carry my luggage. The clerks were kind enough to help. The breakfast was a coffee machine and muffins with packets of instant oatmeal and no milk. I asked for regular coffee in my room, they suggested I use the coffee machine in the lobby. The wine in the bar was so cheap I couldn’t drink it . Very sad as it was once a lovely place.
Stayed 3 nights in May 2025

10/10 Excellent

Gina

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

William

Stayed 2 nights in Mar 2025

6/10 Okay

Robert

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Not fancy, but comfortable. Great location.
Stayed 3 nights in Apr 2025

4/10 Poor

Alecia

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was not very clean and there were gross stains everywhere. My shower was almost completely non-functional and was the worst shower I’ve ever had. My entire stay felt dirty and grimey and I would not pay for it again.
Stayed 3 nights in Apr 2025

6/10 Okay

sandap

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is cute, staff is nice and accommodating but the rooms are a bit beat up and patio furniture was turn up as well as a the non working fire pits.
Stayed 1 night in Apr 2025

10/10 Excellent

Tamara, Surprise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place downtown
Stayed 1 night in Apr 2025

8/10 Good

Anna

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Lydia

Stayed 1 night in Apr 2025

2/10 Terrible

Terry

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Gerardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not as advertised

Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025