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The Westin Phoenix Downtown

4.0 star property

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Photo gallery for The Westin Phoenix Downtown

Exterior
Outdoor pool
Meeting facility
Terrace/patio
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly
$217
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
333 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, PHX Arena
    ‪8 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(12 reviews)
  • 540 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(24 reviews)
  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking

  • 540 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, City View (Corner)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, City View (Corner)

10.0 out of 10
Exceptional
(3 reviews)
  • 744 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 802 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 498 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, City View (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, City View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

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Exterior
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4.5 out of 5, Wonderful, 1,164 reviews
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About this property

The Westin Phoenix Downtown

4-star hotel in Downtown Phoenix
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Westin Phoenix Downtown offers 242 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 37-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Phoenix hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Phoenix Downtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 9308 square feet (865 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a vending machine. Parking is available onsite for a surcharge.

The Westin Phoenix Downtown is a smoke-free property.

Jacy & Dakota's - This theme restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 36 per night; includes in/out privileges)
  • Secured valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jacy & Dakota's

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 9,308 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 1 to June 10:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Secured valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 5:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phoenix Downtown Westin
Westin Hotel Phoenix Downtown
Westin Phoenix Downtown
Westin Phoenix Downtown Hotel Phoenix
Westin Phoenix Downtown Hotel
Westin Phoenix Phoenix
The Westin Phoenix Downtown Hotel
The Westin Phoenix Downtown Phoenix
Westin Phoenix Downtown Hotel Phoenix
The Westin Phoenix Downtown Hotel Phoenix

Reviews

The Westin Phoenix Downtown Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 673 out of 1001 reviews
Rating 8 - Good. 180 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

Reviews

10/10 Excellent

Risa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel! The staff was amazing! So helpful, friendly, polite. The property was clean and modern. I would stay here every time I come to phoenix. 10/10 recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ronnell

Stayed 1 night in Jul 2025

6/10 Okay

Jean

Traveled with partner
Liked: Cleanliness
Good location but they did not give me my promised $15 daily credit though i spent over $1800 for a 3 day stay .. made no effort to correct it on my folio and when i broght it to their attention it was a big hassle. so i let it go. I am a bonvoy member and just expected better. Other hotels to stay in that will treat their guests with more consideration.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nelissa Sutton or Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Samie

Liked: Cleanliness, amenities, property conditions & facilities
My room was a nice size for standard. I had a great view of the city. Hotel was very clean. Staff was very friendly and accommodating, especially at the bar and restaurant. I will stay again next time I visit Phoenix.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bradon

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great experience when my wife and I stay,
Stayed 2 nights in Jun 2025

10/10 Excellent

Rasheed

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2025

10/10 Excellent

Willie

Liked: Cleanliness, amenities
Friendly staff. Very clean.
Stayed 5 nights in Jun 2025

10/10 Excellent

Henry Lee Woods

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

DANIELLE

Traveled with group
Disliked: Amenities, property conditions & facilities
When checking in I was not told about additional fees other than what I paid for when I initially booked the room. The air conditioner didn’t work properly for the first 2 hours of our stay there which was especially frustrating as we were getting ready for an event. Also be aware, parking is not included with your stay so be prepared to pay for that as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Barbara, Grand Junction

Stayed 1 night in May 2025

2/10 Terrible

Diego

Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Bob, Warsaw

Business traveler, Traveled with partner
Liked: Amenities
Amazing hotel, great coffee, large beautiful bath and guess rooms. Great atmosphere. Loved the Club Lounge as well and had a good breakfast there
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giant suite with great view, pool area and amenities were sensational
Stayed 2 nights in May 2025

10/10 Excellent

denton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025