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TownePlace Suites by Marriott Phoenix Chandler/Fashion Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Phoenix Chandler/Fashion Center

Restaurant
Front of property - evening/night
Bar (on property)
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Pet friendly

Explore the area

Map
3635 West Chandler Boulevard, Chandler, AZ, 85226
  • Chandler Fashion Center
    7 min walk
  • Chandler Museum
    13 min walk
  • Crayola Experience
    13 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    20 min drive

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking

  • 385 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 414 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | 42-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

  • 444 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Pool

Hyatt Place Phoenix/Chandler-Fashion Center

Pool
Breakfast included
Pet friendly
Parking included
4.3 out of 5, Excellent, (1095)
The price is $169
per night
$189 total
includes taxes & fees
Dec 11 - Dec 12
Hyatt Place Phoenix/Chandler-Fashion Center

About this property

TownePlace Suites by Marriott Phoenix Chandler/Fashion Center

Chandler hotel walkable to Chandler Fashion Center
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Housekeeping is available on request.
TownePlace Suites by Marriott Phoenix Chandler/Fashion Center offers 109 accommodations with coffee/tea makers and rice cookers. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott Phoenix Chandler/Fashion Center features an outdoor pool and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, barbecue grills, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

TownePlace Suites by Marriott Phoenix Chandler/Fashion Center is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
TowneBar - Onsite bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • TowneBar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • Highchair
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker
  • Spices
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Chandler/Fashion Center Aparthotel
TownePlace Suites Marriott Phoenix Chandler/Fashion Center
TownePlace Suites Marriott Chandler/Fashion Center
TownePlace Suites Marriott Chandler/Fashion Center Aparthotel
TownePlace Suites Marriott Phoenix Chandler/Fashion Center
TownePlace Suites Marriott Chandler/Fashion Center Aparthotel
TownePlace Suites Marriott Phoenix Chandler/Fashion Center
TownePlace Suites Marriott Chandler/Fashion Center

TownePlace Suites by Marriott Phoenix Chandler/Fashion Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 286 out of 460 reviews" "
Rating 8 - Good. 98 out of 460 reviews" "
Rating 6 - Okay. 32 out of 460 reviews" "
Rating 4 - Poor. 17 out of 460 reviews" "
Rating 2 - Terrible. 27 out of 460 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The stay was good and everyone was nice and helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jun 2024

10/10 Excellent

ou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable & convenient
Stayed 1 night in Jun 2024

2/10 Terrible

Ganesh

Stayed 2 nights in May 2024

2/10 Terrible

Beatriz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel the only thing that it makes me unhappy is that the bed sheets were dirty! And the bathroom toilet holder broke!
Stayed 1 night in Jun 2024

6/10 Okay

Toni, Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that i had no problems with my dog also not braking my bank account because the deposit was not millions. Thank you for that
Stayed 1 night in Jun 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean and efficient hotel room very happy
Stayed 1 night in Jun 2024

10/10 Excellent

Piyush

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, great for any stay.
Stayed 1 night in May 2024

10/10 Excellent

RebeccaBecky

Stayed 2 nights in May 2024

4/10 Poor

Royale

Disliked: Cleanliness, amenities, property conditions & facilities
The first room I was assigned, the TV was broken so I asked for a new room. It was given but it was dirty I had to clean it myself. There was hairs on the sink from the last person who stayed. The shower wasn’t even scrubbed. There were stains in the sheets.
Stayed 3 nights in May 2024

8/10 Good

Martin

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Front desk
Room was so big and spacious but front desk was kind of rude
Stayed 1 night in May 2024

10/10 Excellent

Davina

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The room was clean and comfortable. We stayed for one night to attend a high school track meet and we enjoyed our stay. Breakfast was also great. We will stay here again.
Stayed 1 night in Mar 2024

4/10 Poor

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely not up to expectations
Worn furnishings. Stayed 5 nights and they never changed the burned out light bulbs. Room service came twice in 5 nights.
Stayed 5 nights in Mar 2024

10/10 Excellent

Desmona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AZ Time
Visiting family in AZ. Our stay at TownPlace was Great! Conveniently located with lots of shopping stores and restaurants all around.
Stayed 14 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 nights as a home base to check out the Phoenix area. This hotel provides a great location to do just that. The room was clean and comfortable with a well equipped kitchen. The breakfasts were excellent with different hot choices available through the week. Only slight complaint is that a couple of mornings the coffee was very weak but it was usually on point, hot and fresh.
Stayed 6 nights in Feb 2024

10/10 Excellent

Gary

Stayed 2 nights in Feb 2024

8/10 Good

Ray L

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Stayed 21 nights in Jan 2024

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2024

2/10 Terrible

SYLVIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service
When we first arrived, they only had one luggage cart that hard a bad tire. They 2nd one had a note that it was out of order. Our shampoo bottle was empty, the refrigerator was leaking on the top shelf. I cleaned it before putting my stuff in there, but I didn't know it continued to leak until we checked out. Maid service is done every other day. Our room was refreshed once, and when I asked about the 2nd time, Brandon at the front desk could not tell me why our room was skipped. He offered to bring up a new set of towels, which I agreed to. A set (to me) is at least 2 shower, 2 hand and 2 wash towels. Brandon brought 1 of each. He said he could bring more, but at the point I said forget it. But I told him that I was not happy with the customer service. Told him I would talk to manager in the morning. When I booked my room, I booked it for one KING bed, when we arrived, they told me they only had a room with 2 queens. So, we took it. On the last night, I was hot, so I decided to go on the other bed. At some point, I pulled the covers and got underneath them. To my horrific surprise, in the morning I saw that the fitted sheet had a stain on them (looked like blood that left stain). UGH!! At checkout I asked for manager (Jeremiah). This was like at 10 am. I was told he was not in yet. I told the 2 girls (they looked like teenagers, and I couldn't even hear her talk) to have him call me. WELL, HE NEVER CALLED ME!! I have not more room to continue. But it was all bad.
Stain on the fitted sheet
Stain on the fitted sheet
Stayed 5 nights in Jan 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
Terrible poor customer service
Stayed 1 night in Jan 2024