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TownePlace Suites By Marriott Phoenix North

3.0 star property

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Photo gallery for TownePlace Suites By Marriott Phoenix North

Premium bedding, down comforters, desk, laptop workspace
Suite, 2 Bedrooms (Hearing Accessible) | Premium bedding, down comforters, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Suite, 2 Bedrooms | Premium bedding, down comforters, desk, laptop workspace
Business center

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
$110
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Place, Castles N' Coasters
    ‪3 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪5 min walk‬
  • Place, Metrocenter
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 Bedroom

  • 419 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Bedrooms

  • 622 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, down comforters, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 420 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Suite, 2 Bedrooms (Hearing Accessible) | Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Bedrooms (Hearing Accessible)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, down comforters, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(20 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites By Marriott Phoenix North

3-star hotel in North Mountain
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and laundry facilities. Housekeeping is available on request.
TownePlace Suites By Marriott Phoenix North offers 93 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

TownePlace Suites By Marriott Phoenix North features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This Art Deco hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

TownePlace Suites By Marriott Phoenix North is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Games
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (34 inches high)
  • Handrails in stairways (41 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 84.43 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 84.43 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Hotel Phoenix North
TownePlace Suites Phoenix North
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TownePlace Suites Marriott Phoenix North Hotel
Hotel TownePlace Suites By Marriott Phoenix North
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Phoenix TownePlace Suites By Marriott Phoenix North Hotel
TownePlace Suites By Marriott Phoenix North Phoenix
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TownePlace Suites Marriott
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TownePlace Suites By Marriott Phoenix North Hotel
TownePlace Suites By Marriott Phoenix North Phoenix
TownePlace Suites By Marriott Phoenix North Hotel Phoenix

TownePlace Suites By Marriott Phoenix North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 339 out of 653 reviews
Rating 8 - Good. 174 out of 653 reviews
Rating 6 - Okay. 64 out of 653 reviews
Rating 4 - Poor. 41 out of 653 reviews
Rating 2 - Terrible. 35 out of 653 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Patricia

Stayed 1 night in Aug 2025

6/10 Okay

Adam

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Don't stay here- old and poor service

First, the hotel did NOT have the Hotels.com reservation and I spent an hour on the phone trying to get a refund so I could book with the front desk. Once we got into the room, we discovered that the room was in serious disrepair and the kitchenette had the doors on the fridge facing the wall so it was difficult to use, AC barely worked, bathroom was old & dilapitated. Then, when getting ready for bed, the lights shorted out and room when pitch black. Called the front desk and attendant was unsympathetic and rude. Moved us to another room and refused to bring us new keys even after I explained we were in our pj's and would have to pack up all our belongings with only a phone light. The front desk attendant, Desiree, told me we could either choose to move or quit complaining because it wasn't her fault and there would be NO discount regardless of the inconvenience of moving everything at 11pm in the dark with a kid. We moved. The new room was better but I will never stay again and never use hotels.com again. What a completely terrible experience!
Stayed 1 night in Aug 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good till it wasn’t

Stay was perfect up until I got a call for family medical emergency had to check out 1day early and they the property refused a single nite( out of three)refund never again
Stayed 3 nights in Aug 2025

10/10 Excellent

Eva

Stayed 1 night in Aug 2025

6/10 Okay

Kathryn

Traveled with family
Liked: Cleanliness, staff & service
Beds were B +, air conditioner worked like a B+, and furniture and carpet were so outdated… including the cockroach outside our window!
Stayed 1 night in Aug 2025

8/10 Good

Randi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Phillicia

Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Stayed 1 night in Aug 2025

6/10 Okay

Jose

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Service was really good but my only issues were the keys kept demagnatizing and the room smelled of dog urine
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jul 2025

6/10 Okay

Justin

Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Stayed 3 nights in Jul 2025

10/10 Excellent

Chateen

Stayed 7 nights in Jun 2025

6/10 Okay

Roland

Stayed 2 nights in May 2025

6/10 Okay

Liliana

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2025

10/10 Excellent

Roxanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. My family fit perfectly in the room. It was clean and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed 3 nights in March. Rooms were clean and big enough. Property is aging so there are issues. Pullout needed covering before sheets went on. Pool was very cold but refreshing. Breakfast was great. Staff were super friendly.
Stayed 3 nights in Mar 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great except for some trash in one of our rooms.
Stayed 1 night in Mar 2025

6/10 Okay

Diane J.

Liked: Staff & service

Not the best Mariotte

Had added fees for parking in their lot. This is expected in a downtown area, not out in the suburbs. Also our room smelled of dogs. Breakfast was good and the staff very attentive to cleanliness.
Stayed 1 night in Mar 2025

2/10 Terrible

Cara

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay at TownePlace Suites Phoenix North was a terrifying, deplorable disaster, unsafe, unprofessional, and an insult to basic decency. After unpacking, we found the left bedroom door completely off its bottom hinge, hanging precariously with exposed screws - unsafe! The first door into the bathroom had been partially kicked in. Worse yet, we noticed what looked like knife holes in the bathroom door - chilling evidence of neglect or worse. What a complete shame!!! Now I have to connect with Expedia for a refund as we didn’t even stay in this room!! Expedia- I’d recommend removing this hotel as a booking option otherwise I foresee several refund requests from anyone who books here.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Okay…

Although the front desk staff were friendly, we encountered some not so pleasant people as well. The location is not in the best neighborhood, but I never felt unsafe. Plenty of parking. Rooms were in decent shape, but floors were dirty, bathrooms and cabinets were in need of updating. The entry door was filthy with layers of visible grime on the door. While looking for items at checkout, we peeked around the bed and found a dirty fork that was not ours. The bathroom door didn’t lock. The air conditioning system was outdated and noisy. Overall, it got the job done and accommodated my family but I don’t think we will stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

Marialuisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025