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Tru by Hilton Gilbert

2.5 star property

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Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast
Children's play area - outdoor
In-room safe, desk, laptop workspace, blackout drapes
Sports facility
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • SanTan Village
    ‪14 min walk‬
  • SanTan Village Marketplace
    ‪14 min walk‬
  • Gilbert Arizona Temple
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Gilbert

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1111)
The price is $237
per night
$271 total
includes taxes & fees
Apr 11 - Apr 12
Hyatt Place Gilbert

About this property

Tru by Hilton Gilbert

Gilbert hotel close to SanTan Village
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton Gilbert features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers an arcade/game room, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Tru by Hilton Gilbert is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1071 reviews
Rating 8 - Good. 257 out of 1071 reviews
Rating 6 - Okay. 84 out of 1071 reviews
Rating 4 - Poor. 32 out of 1071 reviews
Rating 2 - Terrible. 39 out of 1071 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

candy

Traveled with family and small children
Liked: Staff & service
Had a great time on this location. Great breakfast. Friendly staff. Close to everything.
Stayed 4 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful. The room was comfortable and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verneal, Fairfield

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything was clean. Staff were friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I didn't like the mildew & peeling wallpaper in the bathroom
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Stayed 3 nights in Nov 2024

4/10 Poor

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sleep great w/ loud noises? This place is for you!
Noisy and loud. They definitely didn’t build this hotel to be quiet. You could hear people from above and next door as well as people going up and down the halls. If that didn’t keep you up at night, you could hear the traffic early in the morning. Other than that, the bed was comfortable and the room was clean.
Stayed 1 night in Dec 2024

8/10 Good

Erin

Liked: Staff & service
I stay here quite often because my son lives near the hotel. We were a little disappointed with the cleanliness of the room. The walls were so dirty that it looked as though they do not get wiped down & probably need a fresh coat of paint. But, the stay was fine.
Stayed 1 night in Dec 2024

8/10 Good

Claudia, Oak Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would use the word “trendy” to describe this hotel. It is sparkling clean, bright, and loaded with features. The staff was friendly and prompt. I do have a points reduction for room design. The ceilings are very high (at least, on the first floor), and the lighting is provided by can lights on the ceiling. As a result, the lighting is very bright and harsh.
Stayed 1 night in Dec 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, decent breakfast buffett and close to shopping. Very clean all around!
Stayed 2 nights in Dec 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Front desk clerk was not even close to friendly. The hotel comes across as a lame attempt to make the younger folks like it. It is still lame.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
There was shopping and restaurants very close by, and it was in a good location for my needs!
Stayed 1 night in Dec 2024

8/10 Good

Britni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop for a quick trip to Gilbert
The perfect place for a quick trip to the Gilbert area to do some shopping. It was clean, except for a few dogs hairs in the bathroom. It just too bad because I'm so allergic to dogs. The bed was super comfortable, The staff was wonderful and friendly and it was quiet.
Stayed 1 night in Dec 2024

2/10 Terrible

Esmeralda

Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Roderic

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall great place
Amazing staff- helpful, friendly and attentive. Rooms need updated and street side rooms horribly loud.
Stayed 5 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with family
The stay was nice and eventful
Stayed 3 nights in Nov 2024

10/10 Excellent

Aida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very safe neighborhood
Stayed 2 nights in Nov 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! No problems. Everything was great from breakfast, room, shower, pool, fun lobby to staff. One of nicest staff I ever had at a hotel. The only down side was 2 out of 3 pool sticks were broken and the other games had pieces messing. Felt safe there and had a lot of things to do and to eat with in 5 minutes of the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Bryce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024