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Tru by Hilton Gilbert

2.5 star property

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Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast
Lobby
Sports facility
In-room safe, desk, laptop workspace, blackout drapes
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$116
includes taxes & fees
Dec 30 - Dec 31

Explore the area

View in a map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • Place, SanTan Village Marketplace
    ‪14 min walk‬
  • Place, SanTan Village
    ‪14 min walk‬
  • Place, AZ Ice
    ‪19 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(87 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(18 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(61 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(8 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Gilbert

Gilbert hotel close to SanTan Village
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton Gilbert features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers an arcade/game room, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Tru by Hilton Gilbert is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1006 reviews
Rating 8 - Good. 202 out of 1006 reviews
Rating 6 - Okay. 70 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Holli

Stayed 1 night in Sep 2025

8/10 Good

Raquel

Stayed 1 night in Sep 2025

8/10 Good

Raquel

Stayed 1 night in Sep 2025

10/10 Excellent

Kristen A

Liked: Cleanliness, staff & service, property conditions & facilities
Grea
Stayed 1 night in Sep 2025

10/10 Excellent

John R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and their lstaff were awesome! Courteous and polite.
Stayed 2 nights in Sep 2025

4/10 Poor

Kassady

Stayed 2 nights in Jul 2025

10/10 Excellent

Angerla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

jon

Stayed 1 night in Sep 2025

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 5 nights and this was def one of the better stays I’ve had at a hotel around this price point.
Stayed 3 nights in Sep 2025

10/10 Excellent

BRADLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rachael was totally welcoming and warm upon checking in. We loved the modern styling of the hotel and the pool felt great! Will definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Arisma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, fun lobby, good breakfasts!
Stayed 1 night in Sep 2025

2/10 Terrible

Clive

Disliked: Cleanliness, staff & service
I had to check out early and they were completely unwilling to work with me. Charged me for 3 nights I wasn't even there.
Stayed 6 nights in Sep 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

salah

Traveled with family
Liked: Cleanliness, amenities
Very beautiful the room is very nice and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Angelica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca (I think that’s what her name was) was absolutely amazing! Super inviting and friendly!! Would definitely stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, amenities
Friendly staff. Clean room.
Stayed 1 night in Sep 2025

8/10 Good

Duwane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minimal room. Outstanding breakfast

The room was clean but very minimal. No couch, or chair. No microwave. Only one seat at a desk. Location of the hotel was great for our needs. The breakfast was great, the best variety we have ever experienced.
Stayed 3 nights in Sep 2025

10/10 Excellent

Baltazar

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
by far one of the best hotels I've stayed in, while in Phoenix. I will be coming back to book again soon! well recommended.
Stayed 1 night in Aug 2025

6/10 Okay

Danny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need updates to standard amenities and technology. Smart TV in rooms do not allow streaming network services (e.g. Netflix, Amazon Prime, Hulu). There is no coffee maker in room (only place I’ve ever stayed without one). Sure, free coffee available in lobby area, but very inconvenient. Finally, keyless access to room (via mobile app) never worked so I used my key each time
Stayed 1 night in Aug 2025

8/10 Good

Chloe

Stayed 4 nights in Aug 2025

10/10 Excellent

BRADLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tru Has Good Energy, Colorful and has a Good Vibe!

This place has a cool vibe, very colorful and was very comfortable for my mutts, as well. Finally, grabbed the breakfast on my last day, which was an added bonus. Had a joyful conversation with members of the staff, as well. One of the best hotel experiences I have ever had...would stay here again in a heartbeat!
Stayed 4 nights in Aug 2025

6/10 Okay

Phillip

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Julio

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Boyd

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay when visiting Gilbert
Stayed 2 nights in Aug 2025