Tru by Hilton Gilbert

2.5 star property

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Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Business center
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
$106
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • SanTan Village
    ‪14 min walk‬
  • Gilbert Arizona Temple
    ‪4 min drive‬
  • Chandler Fashion Center
    ‪15 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪31 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(7 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(57 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(18 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(82 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Gilbert

Gilbert hotel close to SanTan Village
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton Gilbert features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers an arcade/game room, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Tru by Hilton Gilbert is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Reviews

Tru by Hilton Gilbert Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 660 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

Reviews

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and easy in and out
Stayed 1 night in Jun 2025

8/10 Good

Laura

Stayed 1 night in Jun 2025

10/10 Excellent

Zumba Laura

Stayed 1 night in May 2025

8/10 Good

Jurgen

Liked: Cleanliness, property conditions & facilities
Rate
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice clean hotel.
Stayed 1 night in Jun 2025

8/10 Good

Laura

Stayed 2 nights in Jun 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very accommodating and friendly, very clean.
Stayed 3 nights in May 2025

10/10 Excellent

Sulman

Stayed 1 night in May 2025

10/10 Excellent

Tricia

Stayed 1 night in Jun 2025

10/10 Excellent

Tricia

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The friendliest staff I've ever encountered at a TRU!! Just WOW, joy, professionalism, kindness, above and beyond behaviors. So grateful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kent, Tucson

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel desk person was very helpful and personable
Stayed 1 night in Jun 2025

10/10 Excellent

Alan, Mesa

Liked: Cleanliness, amenities, property conditions & facilities
Lots of food places around the hotel
Stayed 4 nights in May 2025

10/10 Excellent

Alan, Mesa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. The room was very quiet and clean and comfortable
Stayed 2 nights in Jun 2025

6/10 Okay

Ryan S

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Michele

Business traveler
Liked: Cleanliness
Disappointing.
Stayed 3 nights in May 2025

10/10 Excellent

Dana

Stayed 1 night in May 2025

6/10 Okay

Cynthia

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was creaky and hard; uncomfortable. Walls had lots of scuff marks on them; water stain in the bathroom which meant housekeeping didnt clean the floors. Overall felt like the hotel was minimally maintained. The big low was the bed being creaky and uncomfortable.
Stayed 1 night in May 2025

10/10 Excellent

deborah, horseheads

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always quiet there.
Stayed 1 night in May 2025

10/10 Excellent

selina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was the air conditioner seemed to run frequently and was noisy. Otherwise good clean room, delicious breakfast, friendlly staff, convient for us for where we were visiting.and easy convient parking.
Stayed 3 nights in May 2025

6/10 Okay

Adrian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Quiet and clean, convenient for our needs but you definitely will get that economy hotel feel.
Stayed 2 nights in May 2025

6/10 Okay

Adrian

Traveled with partner
Sometimes no one at desk. In the room when housekeeping came and they said they couldn’t come back.
Stayed 2 nights in May 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Short wedding turn around trip

Staff was very friendly and helpful. We will come and stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Tammi

Stayed 1 night in May 2025

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in. Quiet night. Really enjoyed the stay.
Stayed 1 night in May 2025