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Tru by Hilton Gilbert

2.5 star property

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Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast
Lobby
Business center
Sports facility
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
$116
includes taxes & fees
Oct 28 - Oct 29

Explore the area

View in a map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • Place, SanTan Village
    ‪14 min walk‬
  • Place, Gilbert Arizona Temple
    ‪4 min drive‬
  • Place, Chandler Fashion Center
    ‪15 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(83 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(18 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(60 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(7 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Gilbert

Gilbert hotel close to SanTan Village
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton Gilbert features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers an arcade/game room, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Tru by Hilton Gilbert is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Richard

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The game room was great! Need a new mattress in room 413. The current one was lumpy. Room door sticking. Took a lot of strength to open and close properly. Otherwise everything else was great.
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was clean and comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana Paula, Henderson

Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfy and clean, great breakfast

We enjoyed a 2-night stay for a family funeral at the Tru Hilton Gilbert. The room was clean and comfortable, easy to keep nice and cool, and well-stocked with everything we needed. We particularly enjoyed the excellent breakfast offerings and definitely would have taken advantage of the pool and game area if we had stayed longer.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jill

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Philecia

Traveled with family
Liked: Cleanliness, property conditions & facilities
No continual breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Josh

Stayed 1 night in Jul 2025

10/10 Excellent

Josh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re staying with family, there’s so many restaurants a walkable mall that’s out in the open, close places to go and the building staff the rooms are excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Lester

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, bad bed.

With the exception of the bed, everything was great. Clean, well stocked, nice temp in the room, quiet and dark. As for the bed, I would have been more comfortable sleeping on the bare floor. At some point, you need to go back to softer beds. Hard beds last longer, yes, but softer beds improve circulation and make customers happier.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kiki

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Vet clean lobby and rooms with friendly staff. Breakfast was hot and delicious with 24hr hot beverage station. The kids really enjoyed swimming in the clean, beautiful pool. Overall a great experience and very affordable!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brittin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Lawrence

Stayed 2 nights in Jun 2025

10/10 Excellent

esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its comfortable I like it. Stayed here various times before. Always a pleasure to come back.
Stayed 1 night in Jul 2025

10/10 Excellent

Petra, Murrieta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. Excellent location and all of the staff made us feel very welcomed. Breakfast being served until 10am was very much appreciated. This allowed us to sleep in a little and still enjoy a hot breakfast before exploring Gilbert. We will definitely stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mackenzie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good place to stay
Stayed 7 nights in Jun 2025

10/10 Excellent

Debra E

Traveled with partner
Liked: Amenities
We are heavy people-so a foam mattress doesn’t provide much back support. Would like room option with box spring/mattress! Otherwise the room & service were great & great location to hospital.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly, Chino Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice. Check in was fast. Nate who checked us in was super friendly and helpful. Really appreciate that
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable rooms, good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in May 2025