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Tru by Hilton Gilbert

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Gilbert

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • SanTan Village
    14 min walk
  • SanTan Village Marketplace
    14 min walk
  • AZ Ice
    3 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway)
    9 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Hyatt Place Gilbert

Pool
Breakfast included
Pet friendly
Parking included
4.2 out of 5, Very Good, (1005)
The price is $95
per night
$109 total
includes taxes & fees
Jan 6 - Jan 7
Hyatt Place Gilbert

About this property

Tru by Hilton Gilbert

Gilbert hotel close to SanTan Village
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton Gilbert features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers an arcade/game room, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Tru by Hilton Gilbert is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 84 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just really nice Loved the shower.
Stayed 1 night in Sep 2024

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 night stay
Quick 1 night stay for golf on the east side. Room was very comfortable and the staff very friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, Scottsdale

Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except the bed and the pillows. The bed & pillows weren’t comfortable. I woke up with a headache both mornings. A little sore & stiff. Also, not the staff’s fault but calls for Guest Services were coming in to my room phone. When I tried calling Guest Services from my room phone, it didn’t go through. When I told the front desk, they said, it was a new phone system, and they were still trying to work out the kinks. So I had to unplug my phone so I wouldn’t get phone calls all night
Stayed 2 nights in Sep 2024

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the second we arrived, the service folks and the front desk person were smiling genuine smiles. You could just tell you were in for a great stay. Unfortunately, the work area was too shallow for the three large monitors that my wife needs for her job. We could only stay the weekend. We got a large suite with a full desk at another Hilton property about a mile away, for the next two weeks. Our new home won't be ready to occupy for a few weeks yet. Loved 'Tru by Hilton'! ❤️
Stayed 2 nights in Sep 2024

8/10 Good

Soraya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and breakfast was a nice touch.
Stayed 1 night in Sep 2024

10/10 Excellent

De Blanco

Liked: Staff & service, amenities
Welcome
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the property was also clean and in a nice area. Very close to many restaurants and shopping.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Chelsea

Stayed 2 nights in Aug 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good property. Clean. Our suite has no closet, but hangers but a place to hang. No bath tub in mine. I think bc I requested closed caption tv, they skimped on the tub. No microwave either. Oh well. Clean.Good service.
Stayed 1 night in Aug 2024

10/10 Excellent

Stanford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area!
Stayed 1 night in Aug 2024

6/10 Okay

Esther

Bare bones Hotel
The front desk people were very nice and helpful. The room itself is pretty bare bones. Unfortunately, there are no comfortable chairs to sit in in the room. My husband and I are seniors and we had to stay here because our air conditioner had gone out and this hotel was very close to our house. we tried to make ourselves as comfortable as possible sitting on the bed, but it certainly was not optimum. I would really not recommend this hotel for that reason.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best trip stay ever!
It truly was amazing. Best trip i have ever had, but most importantly the best hotel i have ever stayed in. Everybody was very nice, the room was nice and big, breakfast was amazing, and loved that everything is walking distance and not far from a drive to the airport. Thank you all so much for this amazing stay at Tru by Hilton. I cant wait to come back here again
Stayed 4 nights in Aug 2024

8/10 Good

Johnnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
was a very nice place with good staff. Beds were quite squeaky for such a nice place. Wish breakfast had more fruit to choose from. Overall, good stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun ambiance!
Fun hotel with lots to do (pool, pool table, etc, readily available for all ages to enjoy. Breakfast was great, staff was very kind. Stayed on a Friday night. Felt very safe. Close to Mesa airport, quick 10 minute drive on a Saturday morning. Wish we could've had more time to enjoy what they had to offer. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024